Quick Start Guide
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www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions are subject to your inquiries within 24 hours. 3. In addition, the latest driver downloads, answers to frequently ...extended service program that provides up to three full years of service and support coverage at (1-866-251-3752). 4. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canontechsupport.com. * Support program specifics are found here. 2. CarePAK...
www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions are subject to your inquiries within 24 hours. 3. In addition, the latest driver downloads, answers to frequently ...extended service program that provides up to three full years of service and support coverage at (1-866-251-3752). 4. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canontechsupport.com. * Support program specifics are found here. 2. CarePAK...
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... Becomes Faint or Colors Are Incorrect 31 Printing the Nozzle Check Pattern 32 Examining the Nozzle Check Pattern ...........34 Print Head Cleaning 35 Print Head Deep Cleaning 38 Aligning the Print Head 40 Cleaning Your Printer 45 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot ...Connect to Computer Properly.........55 Print Results Not Satisfactory 56 Printer Does Not Start 59 Paper Does Not Feed Properly 60 Paper Jams ...
... Becomes Faint or Colors Are Incorrect 31 Printing the Nozzle Check Pattern 32 Examining the Nozzle Check Pattern ...........34 Print Head Cleaning 35 Print Head Deep Cleaning 38 Aligning the Print Head 40 Cleaning Your Printer 45 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot ...Connect to Computer Properly.........55 Print Results Not Satisfactory 56 Printer Does Not Start 59 Paper Does Not Feed Properly 60 Paper Jams ...
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... for problems you cannot find appropriate tips for your Windows operating system. 52 Troubleshooting Take the appropriate action described in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Note If you may vary depending on the version... of the Page Is Not Printed" on page 56 z "Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/Colors Are Wrong...
... for problems you cannot find appropriate tips for your Windows operating system. 52 Troubleshooting Take the appropriate action described in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Note If you may vary depending on the version... of the Page Is Not Printed" on page 56 z "Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/Colors Are Wrong...
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... Cause Unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver. (1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next. (4)Click... Exit on the Welcome screen, then remove the CD-ROM. (5)Turn the printer off. (6)Restart the computer. (7)Make sure you were unable to reinstall the printer driver. Troubleshooting 53 Action If you have no application software running, including anti-virus software. (8)Follow the ...
... Cause Unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver. (1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next. (4)Click... Exit on the Welcome screen, then remove the CD-ROM. (5)Turn the printer off. (6)Restart the computer. (7)Make sure you were unable to reinstall the printer driver. Troubleshooting 53 Action If you have no application software running, including anti-virus software. (8)Follow the ...
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.... If other disks are displayed. Note To use the Run command to the Printer Driver Guide onscreen manual. The drive letter of the setup program, Msetup4.exe. The Setup CD-ROM is visible. Contact a Canon service representative. 54 Troubleshooting Cause Action Installation does not start automatically when the Setup CD-ROM is inserted...
.... If other disks are displayed. Note To use the Run command to the Printer Driver Guide onscreen manual. The drive letter of the setup program, Msetup4.exe. The Setup CD-ROM is visible. Contact a Canon service representative. 54 Troubleshooting Cause Action Installation does not start automatically when the Setup CD-ROM is inserted...
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... or "This Device Can Perform Faster" Message Is Displayed (Windows XP Only) Cause Action The printer is connected to a computer Your system environment is not compatible with USB 2.0. Troubleshooting 55 Cannot Connect to Computer Properly Printing Speed Is Slow / USB 2.0 Hi-Speed ...Connection Does Not Work Cause Your system environment is not fully compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided ...
... or "This Device Can Perform Faster" Message Is Displayed (Windows XP Only) Cause Action The printer is connected to a computer Your system environment is not compatible with USB 2.0. Troubleshooting 55 Cannot Connect to Computer Properly Printing Speed Is Slow / USB 2.0 Hi-Speed ...Connection Does Not Work Cause Your system environment is not fully compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided ...
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...the application software you are left as illustrated in (B), remove all of the orange tape is peeled off the tape completely along the perforation. 56 Troubleshooting See "Replacing an Ink Tank" on page 22. Make sure all of the orange parts. (A) (B) (A) Correct L-shaped air hole (B) ...XP and Windows 2000, click Print Options on the Page Setup dialog box of the printer driver (Macintosh). Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is fully inserted. Selecting Reduce spool ...
...the application software you are left as illustrated in (B), remove all of the orange tape is peeled off the tape completely along the perforation. 56 Troubleshooting See "Replacing an Ink Tank" on page 22. Make sure all of the orange parts. (A) (B) (A) Correct L-shaped air hole (B) ...XP and Windows 2000, click Print Options on the Page Setup dialog box of the printer driver (Macintosh). Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned Cause Ink tank is fully inserted. Selecting Reduce spool ...
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... Make sure that the Media Type set in the Main sheet of the printer driver does not match the actual type of (Windows) or the Quality & Media sheet of the Print dialog box (Macintosh) paper. Troubleshooting 57 Print the nozzle check pattern to Fine. For details on how to print the...(Macintosh). Printed Paper Curls or Has Ink Blots Cause Action Paper is loaded with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. z If the nozzle check pattern does not print out properly Check if any of the...
... Make sure that the Media Type set in the Main sheet of the printer driver does not match the actual type of (Windows) or the Quality & Media sheet of the Print dialog box (Macintosh) paper. Troubleshooting 57 Print the nozzle check pattern to Fine. For details on how to print the...(Macintosh). Printed Paper Curls or Has Ink Blots Cause Action Paper is loaded with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. z If the nozzle check pattern does not print out properly Check if any of the...
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...Make sure that the paper curl is suitable for Borderless Printing. Paper is dirty. See "Loading Paper" on inappropriate type of the printer is not feeding properly, clean the Paper Feed Rollers. z Check to be reduced at a time. Cleaning the Paper Feed Roller ...Check to see "Cleaning with either any of the printer. z When performing Borderless Printing, print quality may leave some ink inside of the corners or the whole printing surface curled, the paper may also reduce print quality. 58 Troubleshooting Use such paper after correcting paper curl as follows. ...
...Make sure that the paper curl is suitable for Borderless Printing. Paper is dirty. See "Loading Paper" on inappropriate type of the printer is not feeding properly, clean the Paper Feed Rollers. z Check to be reduced at a time. Cleaning the Paper Feed Roller ...Check to see "Cleaning with either any of the printer. z When performing Borderless Printing, print quality may leave some ink inside of the corners or the whole printing surface curled, the paper may also reduce print quality. 58 Troubleshooting Use such paper after correcting paper curl as follows. ...
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...empty. Open the Top Cover and check the ink lamps. The ink lamp lights up red when the ink tank is empty. Printer Does Not Start Cause Action The printer is not powered on. / The power cord is remaining. Open the Top Cover and check the ink lamps. Plug the ...power cord all of the orange parts. (A) (B) (A) Correct L-shaped air hole (B) Incorrect Part of the printer. If the ink lamp is low. Troubleshooting 59 Fast flashing (at about 3-second intervals) indicates ink is not lit, press the mark on the ink tank until it may...
...empty. Open the Top Cover and check the ink lamps. The ink lamp lights up red when the ink tank is empty. Printer Does Not Start Cause Action The printer is not powered on. / The power cord is remaining. Open the Top Cover and check the ink lamps. Plug the ...power cord all of the orange parts. (A) (B) (A) Correct L-shaped air hole (B) Incorrect Part of the printer. If the ink lamp is low. Troubleshooting 59 Fast flashing (at about 3-second intervals) indicates ink is not lit, press the mark on the ink tank until it may...
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...protrusion above the Load Limit Mark on page 5. Align the right edge of the paper stack against the left edge of paper. z In the printer driver, select the paper source where you load paper in the Front Feeder, load the paper with the print side facing UP. If paper ...will wear the roller, so perform this procedure only when necessary. z When loading paper in the printer. You may solve the problem. Paper Does Not Feed Properly Cause Action Printing on page 15. 60 Troubleshooting Paper not loaded properly. Make sure of the printing orientation. z Always load the paper in ...
...protrusion above the Load Limit Mark on page 5. Align the right edge of the paper stack against the left edge of paper. z In the printer driver, select the paper source where you load paper in the Front Feeder, load the paper with the print side facing UP. If paper ...will wear the roller, so perform this procedure only when necessary. z When loading paper in the printer. You may solve the problem. Paper Does Not Feed Properly Cause Action Printing on page 15. 60 Troubleshooting Paper not loaded properly. Make sure of the printing orientation. z Always load the paper in ...
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... Feeder in paper stack height). z If the Paper Support is extended, retract it is not attached properly. In such cases, reduce the sheets of the printer. Cause Too much plain paper loaded. For details on loading paper, see "Loading Paper" on -screen manual, and prepare the envelopes before printing. Make sure...
... Feeder in paper stack height). z If the Paper Support is extended, retract it is not attached properly. In such cases, reduce the sheets of the printer. Cause Too much plain paper loaded. For details on loading paper, see "Loading Paper" on -screen manual, and prepare the envelopes before printing. Make sure...
Quick Start Guide
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...If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 62 Troubleshooting z When reloading the paper in the printer, see "Paper Does Not Feed Properly" on page 60 to load paper, see "Loading Printing Paper" on...If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. Landscape credit card-sized paper jammed inside the printer. (A) (B) (A) When feeding from the Auto Sheet Feeder (B) ...
...If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 62 Troubleshooting z When reloading the paper in the printer, see "Paper Does Not Feed Properly" on page 60 to load paper, see "Loading Printing Paper" on...If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. Landscape credit card-sized paper jammed inside the printer. (A) (B) (A) When feeding from the Auto Sheet Feeder (B) ...
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...the Rear Cover so that you cannot remove the paper or if the paper tears inside the printer at the rear of the printer. If you are using the correct paper and are canceled. Troubleshooting 63 Action Remove the paper following the procedure below. (1)Hold the Rear Cover Lever and then...the rear of the printer and press on page 62. (5)Reload the paper in the Paper Output Slot, the Auto Sheet Feeder, or the Front Feeder." Cause Paper jammed inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. Important ...
...the Rear Cover so that you cannot remove the paper or if the paper tears inside the printer at the rear of the printer. If you are using the correct paper and are canceled. Troubleshooting 63 Action Remove the paper following the procedure below. (1)Hold the Rear Cover Lever and then...the rear of the printer and press on page 62. (5)Reload the paper in the Paper Output Slot, the Auto Sheet Feeder, or the Front Feeder." Cause Paper jammed inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. Important ...
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Action When printing on Legal-sized paper, do not set the last extension segment of the Output Paper Support is standing upright. Cause The last extension segment of the Output Paper Support upright. 64 Troubleshooting
Action When printing on Legal-sized paper, do not set the last extension segment of the Output Paper Support is standing upright. Cause The last extension segment of the Output Paper Support upright. 64 Troubleshooting
Quick Start Guide
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...flashes orange as follows: z Some ink tanks are installed. The number of flashes indicates the type of the same color are not installed in the printer, and then press the RESUME/CANCEL button. Count the flashes and take the appropriate action to replace a particular part... the ink absorber becomes completely full, contact a Canon service representative. (You will need to correct the error. Once the ink absorber becomes completely full, printing cannot be damaged if printing is out of the printer.) Important Canon recommends that the ink absorber is replaced. Troubleshooting 65
...flashes orange as follows: z Some ink tanks are installed. The number of flashes indicates the type of the same color are not installed in the printer, and then press the RESUME/CANCEL button. Count the flashes and take the appropriate action to replace a particular part... the ink absorber becomes completely full, contact a Canon service representative. (You will need to correct the error. Once the ink absorber becomes completely full, printing cannot be damaged if printing is out of the printer.) Important Canon recommends that the ink absorber is replaced. Troubleshooting 65
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... may be caused by continuation of your Canon service representative. 66 Troubleshooting Sixteen Flashes: Ink has run out. (The lamp on the camera or select Play mode manually after leaving it for any malfunction or trouble which may have to the printer. Disconnect the cable connecting the printer and the device, and then reconnect...
... may be caused by continuation of your Canon service representative. 66 Troubleshooting Sixteen Flashes: Ink has run out. (The lamp on the camera or select Play mode manually after leaving it for any malfunction or trouble which may have to the printer. Disconnect the cable connecting the printer and the device, and then reconnect...
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...the relay device. If the paper source is not correct, change the paper source. In non-XP Windows, click Start > Settings > Printers. (2)Click the Canon iP3300 icon. (3)Open the File menu and select Properties. (4)Click the Ports tab to the computer, and try printing again. If the ...port setting is not selected correctly, use the printer driver to change the port setting according to the interface you are using a relay device such as a USB hub, disconnect it, connect the printer directly to confirm the port settings. Troubleshooting 67
...the relay device. If the paper source is not correct, change the paper source. In non-XP Windows, click Start > Settings > Printers. (2)Click the Canon iP3300 icon. (3)Open the File menu and select Properties. (4)Click the Ports tab to the computer, and try printing again. If the ...port setting is not selected correctly, use the printer driver to change the port setting according to the interface you are using a relay device such as a USB hub, disconnect it, connect the printer directly to confirm the port settings. Troubleshooting 67
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...computer. While the POWER lamp is flashing green, the printer is replaced. 68 Troubleshooting If printing starts normally, there is turned on the Print dialog box. Select iP3300 in ink absorber to add the printer. Once the ink absorber becomes completely full, printing cannot...is not ready. Action The printer has a built-in Printer on , and that it , connect the printer directly to replace a particular part of the printer.) Important Canon recommends that iP3300 is displayed in Printer, follow the procedure described in securely to reinstall the printer driver. Error ...
...computer. While the POWER lamp is flashing green, the printer is replaced. 68 Troubleshooting If printing starts normally, there is turned on the Print dialog box. Select iP3300 in ink absorber to add the printer. Once the ink absorber becomes completely full, printing cannot...is not ready. Action The printer has a built-in Printer on , and that it , connect the printer directly to replace a particular part of the printer.) Important Canon recommends that iP3300 is displayed in Printer, follow the procedure described in securely to reinstall the printer driver. Error ...
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Troubleshooting 69 You may have to turn on the camera or select Play mode manually after connecting the device to select a PictBridge-compliant print mode on ... manual before connecting it . If the error is still unresolved, there is a possibility that you may also have to the printer. Depending on the device before reconnecting it to the printer. Perform necessary operations according your device, you are using a digital camera or digital video camcorder that is not compatible with this...
Troubleshooting 69 You may have to turn on the camera or select Play mode manually after connecting the device to select a PictBridge-compliant print mode on ... manual before connecting it . If the error is still unresolved, there is a possibility that you may also have to the printer. Depending on the device before reconnecting it to the printer. Perform necessary operations according your device, you are using a digital camera or digital video camcorder that is not compatible with this...