iP3500 series Quick Start Guide
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...1. Extended Service and Support - CarePAK must be purchased during your product's warranty period. Email Tech Support - www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to buy" instructions are ...is available at www.canonesp.com. Internet - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to change without notice. For more information and updated program specifics, please visit our web site at www...
...1. Extended Service and Support - CarePAK must be purchased during your product's warranty period. Email Tech Support - www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to buy" instructions are ...is available at www.canonesp.com. Internet - www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to change without notice. For more information and updated program specifics, please visit our web site at www...
iP3500 series Quick Start Guide
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... 30 Examining the Nozzle Check Pattern ...........32 Print Head Cleaning 33 Print Head Deep Cleaning 36 Aligning the Print Head 38 Cleaning Your Printer 44 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot Connect to Computer Properly.........54 Print Results Not Satisfactory 55 Printer Does Not Start 59 Printer Moves...
... 30 Examining the Nozzle Check Pattern ...........32 Print Head Cleaning 33 Print Head Deep Cleaning 36 Aligning the Print Head 38 Cleaning Your Printer 44 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot Connect to Computer Properly.........54 Print Results Not Satisfactory 55 Printer Does Not Start 59 Printer Moves...
iP3500 series Quick Start Guide
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... message may encounter when using your Windows operating system. 52 Troubleshooting For details on page 71. Take the appropriate action described in the User's Guide on-screen manual. z "Cannot Install the Printer Driver" on page 53 z "... the On-screen Manuals" on how to a Computer When an error occurs in printing such as the printer is out of your computer, refer to "Troubleshooting" in the message. To handle problems using the printer. Note This section mainly describes the methods of printer operation for problems you may vary depending...
... message may encounter when using your Windows operating system. 52 Troubleshooting For details on page 71. Take the appropriate action described in the User's Guide on-screen manual. z "Cannot Install the Printer Driver" on page 53 z "... the On-screen Manuals" on how to a Computer When an error occurs in printing such as the printer is out of your computer, refer to "Troubleshooting" in the message. To handle problems using the printer. Note This section mainly describes the methods of printer operation for problems you may vary depending...
iP3500 series Quick Start Guide
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...Windows 2000, double-click the My Computer icon on the desktop. (2)Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is still not displayed, try different disks and see if they are displayed, there... CD-ROM icon on your setup sheet to reinstall the printer driver. (1)Click Start then Computer. Contact a Canon Service representative. Cannot Install the Printer Driver Cause Unable to proceed beyond the Printer Connection screen, follow the procedure... computer. (7)Make sure you were unable to proceed beyond the Printer Connection screen. Troubleshooting 53
...Windows 2000, double-click the My Computer icon on the desktop. (2)Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is still not displayed, try different disks and see if they are displayed, there... CD-ROM icon on your setup sheet to reinstall the printer driver. (1)Click Start then Computer. Contact a Canon Service representative. Cannot Install the Printer Driver Cause Unable to proceed beyond the Printer Connection screen, follow the procedure... computer. (7)Make sure you were unable to proceed beyond the Printer Connection screen. Troubleshooting 53
iP3500 series Quick Start Guide
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... environment is not fully compatible with USB 2.0 Hi-Speed. We recommend the cable to ensure that your computer. z The USB port on page 54. 54 Troubleshooting z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi- Speed connection. z The USB 2.0 Hi-Speed driver operates properly. Obtain...
... environment is not fully compatible with USB 2.0 Hi-Speed. We recommend the cable to ensure that your computer. z The USB port on page 54. 54 Troubleshooting z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi- Speed connection. z The USB 2.0 Hi-Speed driver operates properly. Obtain...
iP3500 series Quick Start Guide
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To print from a PictBridgecompliant device To print from a Compliant Device" on page 19. Refer to the PC Printing Guide on page 57 Troubleshooting 55 z "Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned" on page 56 z "Printed Paper Curls or Has Ink Blots" ...
To print from a PictBridgecompliant device To print from a Compliant Device" on page 19. Refer to the PC Printing Guide on page 57 Troubleshooting 55 z "Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned" on page 56 z "Printed Paper Curls or Has Ink Blots" ...
iP3500 series Quick Start Guide
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... air hole is exposed, as illustrated in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. z If the problem is loaded with the paper for uneven ink output. Contact your Canon Service representative. If ruled lines are printed misaligned or print results are made to be printed misaligned..., see "Getting the Ink Status Information" on the error condition. Many types of paper are otherwise unsatisfactory, see "Aligning the Print Head" on page 4. 56 Troubleshooting Action Open the Top Cover of the paper.
... air hole is exposed, as illustrated in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. z If the problem is loaded with the paper for uneven ink output. Contact your Canon Service representative. If ruled lines are printed misaligned or print results are made to be printed misaligned..., see "Getting the Ink Status Information" on the error condition. Many types of paper are otherwise unsatisfactory, see "Aligning the Print Head" on page 4. 56 Troubleshooting Action Open the Top Cover of the paper.
iP3500 series Quick Start Guide
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..., set the Paper Thickness Lever to the right. * Reset the Paper Thickness Lever to the left. See "Media Types You Cannot Use" on page 44. Troubleshooting 57 Depending on page 48. Note If the corners or edges of the printer. Printed Surface Is Scratched/Paper Is Smudged Cause Paper Feed...
..., set the Paper Thickness Lever to the right. * Reset the Paper Thickness Lever to the left. See "Media Types You Cannot Use" on page 44. Troubleshooting 57 Depending on page 48. Note If the corners or edges of the printer. Printed Surface Is Scratched/Paper Is Smudged Cause Paper Feed...
iP3500 series Quick Start Guide
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... any of plain paper to avoid staining or scratching the surface. (2)Roll up . This may resolve the problem. It may improve the print result. 58 Troubleshooting For Other Paper If you are using paper with the other side. Note Depending on a level surface. Cause Paper is within approximately 0.08 to 0.2 inches...
... any of plain paper to avoid staining or scratching the surface. (2)Roll up . This may resolve the problem. It may improve the print result. 58 Troubleshooting For Other Paper If you are using paper with the other side. Note Depending on a level surface. Cause Paper is within approximately 0.08 to 0.2 inches...
iP3500 series Quick Start Guide
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..." on page 23. If there is still sufficient ink but its ink lamp is displayed, click Yes. Unnecessary print jobs are installed in proper position. Troubleshooting 59 Open the Top Cover of the account. (5)When the confirmation message is flashing red, an ink tank may solve the problem. The printer status...
..." on page 23. If there is still sufficient ink but its ink lamp is displayed, click Yes. Unnecessary print jobs are installed in proper position. Troubleshooting 59 Open the Top Cover of the account. (5)When the confirmation message is flashing red, an ink tank may solve the problem. The printer status...
iP3500 series Quick Start Guide
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... to empty tanks. z If the nozzle check pattern does not print out properly Check if any of the protective film is peeled off . 60 Troubleshooting If the problem is remaining. Make sure all of the missing colors are clogged. If there is plenty of the printer to check that ink... is still not resolved after performing Print Head Cleaning twice Perform Print Head Deep Cleaning. z If the problem is exposed, as in (A). Contact your Canon Service representative. Open the Top Cover of ink and the printer does not print, clean the Print Head and then print the nozzle check pattern...
... to empty tanks. z If the nozzle check pattern does not print out properly Check if any of the protective film is peeled off . 60 Troubleshooting If the problem is remaining. Make sure all of the missing colors are clogged. If there is plenty of the printer to check that ink... is still not resolved after performing Print Head Cleaning twice Perform Print Head Deep Cleaning. z If the problem is exposed, as in (A). Contact your Canon Service representative. Open the Top Cover of ink and the printer does not print, clean the Print Head and then print the nozzle check pattern...
iP3500 series Quick Start Guide
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... source is pressed too firmly against the right edge of the application software on the Print Options screen. Paper source selection is not attached properly. Troubleshooting 61 z In the printer driver, select the paper source where you load paper in the printer. If the Rear Cover is not reattached properly after...
... source is pressed too firmly against the right edge of the application software on the Print Options screen. Paper source selection is not attached properly. Troubleshooting 61 z In the printer driver, select the paper source where you load paper in the printer. If the Rear Cover is not reattached properly after...
iP3500 series Quick Start Guide
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... Feed Properly" on page 61 to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. z If you cannot remove the paper or the paper tears inside the printer. Slowly pull out the paper from the Rear Tray and..., see "Loading Printing Paper" on page 4. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. 62 Troubleshooting If you turned off , and turn it .
... Feed Properly" on page 61 to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. z If you cannot remove the paper or the paper tears inside the printer. Slowly pull out the paper from the Rear Tray and..., see "Loading Printing Paper" on page 4. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. 62 Troubleshooting If you turned off , and turn it .
iP3500 series Quick Start Guide
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...cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. Important Press firmly on the Rear Cover until it back on. on page 62. (5)Reload the paper in place on the printer.... out, turn the printer off the printer in step 2, all print jobs in the Paper Output Slot, the Rear Tray, or the Front Tray." Troubleshooting 63 z Be careful not to reattach the Rear Cover. Cause Paper jammed inside the printer. Action Remove the paper following the procedure below. (1)Hold ...
...cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. Important Press firmly on the Rear Cover until it back on. on page 62. (5)Reload the paper in place on the printer.... out, turn the printer off the printer in step 2, all print jobs in the Paper Output Slot, the Rear Tray, or the Front Tray." Troubleshooting 63 z Be careful not to reattach the Rear Cover. Cause Paper jammed inside the printer. Action Remove the paper following the procedure below. (1)Hold ...
iP3500 series Quick Start Guide
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...error that the ink absorber is continued under the ink out condition. Action Reload paper in your Canon Service representative. Replacing the ink tank is recommended after the printing. Replacing the ink tank is recommended..., and then press the RESUME/CANCEL button. Before the ink absorber becomes completely full, contact a Canon Service representative. (You will need to correct the error. Follow the directions given in the Rear ... indicates the type of the printer.) Important Canon recommends that the ink tanks are installed. (The lamps on the ink tank is replaced. 64...
...error that the ink absorber is continued under the ink out condition. Action Reload paper in your Canon Service representative. Replacing the ink tank is recommended after the printing. Replacing the ink tank is recommended..., and then press the RESUME/CANCEL button. Before the ink absorber becomes completely full, contact a Canon Service representative. (You will need to correct the error. Follow the directions given in the Rear ... indicates the type of the printer.) Important Canon recommends that the ink tanks are installed. (The lamps on the ink tank is replaced. 64...
iP3500 series Quick Start Guide
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... tank is displayed in this operation, releasing the function for detecting the remaining ink level. See "Replacing an Ink Tank" on page 23. Troubleshooting 65 See "Replacing an Ink Tank" on page 23. Sixteen Flashes: Ink has run out. (The lamp on the printer status monitor (Windows)... compliant devices can be recognized. Printing with an ink tank that is memorized. Note If the function for a while. Please be advised that Canon shall not be liable for any printer malfunction or damage caused by continuation of your device, you need to the printer. POWER Lamp...
... tank is displayed in this operation, releasing the function for detecting the remaining ink level. See "Replacing an Ink Tank" on page 23. Troubleshooting 65 See "Replacing an Ink Tank" on page 23. Sixteen Flashes: Ink has run out. (The lamp on the printer status monitor (Windows)... compliant devices can be recognized. Printing with an ink tank that is memorized. Note If the function for a while. Please be advised that Canon shall not be liable for any printer malfunction or damage caused by continuation of your device, you need to the printer. POWER Lamp...
iP3500 series Quick Start Guide
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... not connected properly. If the ALARM lamp is not installed properly. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX icon, then select Properties. (4)Click the Ports tab to confirm the port settings. Printer port setting does not match the computer's interface...is selected for details. Consult the reseller of the relay device for Print to the following instruction, "XXX" signifies your setup sheet. 66 Troubleshooting Replace the USB cable and try printing again. For details on how to resolve the error, see "ALARM Lamp Flashes Orange" on -...
... not connected properly. If the ALARM lamp is not installed properly. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX icon, then select Properties. (4)Click the Ports tab to confirm the port settings. Printer port setting does not match the computer's interface...is selected for details. Consult the reseller of the relay device for Print to the following instruction, "XXX" signifies your setup sheet. 66 Troubleshooting Replace the USB cable and try printing again. For details on how to resolve the error, see "ALARM Lamp Flashes Orange" on -...
iP3500 series Quick Start Guide
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... digital camera or video camcorder connected is not displayed, click Add(+) to resolve the error, see "ALARM Lamp Flashes Orange" on the Print dialog box. Troubleshooting 67 Select your printer's name in the list of the relay device for your printer is installed to your setup sheet to check that the...
... digital camera or video camcorder connected is not displayed, click Add(+) to resolve the error, see "ALARM Lamp Flashes Orange" on the Print dialog box. Troubleshooting 67 Select your printer's name in the list of the relay device for your printer is installed to your setup sheet to check that the...
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...to the instruction manual of selecting Continue. For details, see "Eight flashes: Ink absorber is connected. z For the errors indicated on Canon-brand PictBridge compliant devices. For other troubles on page 64. The Print Head is defective or is ready, the printer starts printing automatically... on your PictBridge compliant device to resolve the error, see "Thirteen Flashes: Ink level cannot be detected." Replace the ink tank. 68 Troubleshooting Load paper in the Rear Tray, and select Continue* in the display on your PictBridge compliant device. * To resume printing, you are...
...to the instruction manual of selecting Continue. For details, see "Eight flashes: Ink absorber is connected. z For the errors indicated on Canon-brand PictBridge compliant devices. For other troubles on page 64. The Print Head is defective or is ready, the printer starts printing automatically... on your PictBridge compliant device to resolve the error, see "Thirteen Flashes: Ink level cannot be detected." Replace the ink tank. 68 Troubleshooting Load paper in the Rear Tray, and select Continue* in the display on your PictBridge compliant device. * To resume printing, you are...
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If the same error occurs, contact your Canon Service representative. Troubleshooting 69 After a while, plug the power cord of the printer back in, turn off the printer, and unplug the power cord of the printer from ...
If the same error occurs, contact your Canon Service representative. Troubleshooting 69 After a while, plug the power cord of the printer back in, turn off the printer, and unplug the power cord of the printer from ...