Canon PIXMA G5020 Support and Manuals
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Canon PIXMA G5020 Videos
Canon PIXMA G5020 - Loading The Paper Cassette
Duration: 2:54
Total Views: 150
Duration: 2:54
Total Views: 150
Canon PIXMA G5020 - Printing The Nozzle Check
Duration: 3:42
Total Views: 55
Duration: 3:42
Total Views: 55
Canon PIXMA G5020 - Connecting Your Windows® PC
Duration: 4:17
Total Views: 204
Duration: 4:17
Total Views: 204
Canon PIXMA G5020 - Removing Paper Jams
Duration: 3:31
Total Views: 78
Duration: 3:31
Total Views: 78
Popular Canon PIXMA G5020 Manual Pages
G5000 series Getting Started Guide - Page 5
... cases, refer to the Online Manual.
3 Installing the Print Heads" on page 1
• 1471 No print heads are installed. Installing the Print Heads" on page 1
• 1642 There may be insufficient ink. "4. a
b
If an error message (support code) appears on the screen
Support code
Check the support code, and then follow the instructions.
6. "2. ENGLISH
3 When the following screen...
G5000 series User Manual - Page 39
... Access Troubleshooting See Network Settings and Common Problems for troubleshooting on setup procedure, click here.
Network Connection Settings/Setup Perform connection setup for the printer and ... To use Wireless Direct temporarily: Printing with Wireless Direct
IJ Network Device Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those ...
G5000 series User Manual - Page 55
IJ Network Device Setup Utility (macOS)
IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function
55
G5000 series User Manual - Page 166
... Wi-Fi enab./disable of the printer. try again after a while.
• Current version You can update the firmware of the printer, check the firmware version, or perform settings of Wired LAN in Setup menu. If you select Use, follow the display on -screen instructions to the internet.
Note
• If the firmware update is not complete, check the following...
G5000 series User Manual - Page 211
... Asked Questions
Network Print
Installation Error
Cannot Find Printer on LCD When Error Occurred Message (Support Code) Appears Repairing Your Printer
Solve Problems
Printer Does Not Work
Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD LCD Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Printing...
G5000 series User Manual - Page 212
...) Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to Printer Driver Installation (Windows) Updating Printer Driver in Network Environment (Windows) Error or Message Appears...
G5000 series User Manual - Page 235
... that installation has not been completed appears.
2. Click No.
The screen to select application software to Top. 4. The screen telling you have no application software running . 8. Turn off printer. 5. Restart computer. 7. Click Next. Turn off printer. 6. Note
• You can use the Setup CD-ROM to Top on top page of Online Manual. Perform setup on Setup...
G5000 series User Manual - Page 240
... to the wireless router? update interval of a key, problems of the printer (e.g. Check2 Can you may need to restart your computer?
If the icon is not displayed, Wi-Fi is already turned on the LCD to check the connection status between the printer and wireless router.
To check the settings of the wireless router, refer to the instruction manual provided...
G5000 series User Manual - Page 244
.... Check3 When using the Setup CD-ROM. For more on connecting to the wireless router. If the problem is connected to the WAN side of your wireless router, see Checking Computer IP Address or MAC Address.
244 Make sure the printer is connected to and setting up your computer, see the wireless router instruction manual or contact its manufacturer...
G5000 series User Manual - Page 255
... other connection methods or more on the LCD to the connection method.
Use the
icon on performing settings of your device's instruction manual.
For details, refer to your problem according to check the connection status between the printer and wireless router. Cannot Print from Smartphone/Tablet
If you cannot print from iOS Device (AirPrint)
Cannot Communicate...
G5000 series User Manual - Page 283
... off the power automatically is disabled.
• To disable the setting from the operation panel:
1. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
2. If you have set to select ECO settings, and press the OK
3. Press the Setup button, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to turn off automatically after a specified time, the power...
G5000 series User Manual - Page 288
... you cannot get past the Printer Connection screen: Other cases:
If installation does not start when you cannot install the Printer Driver with the Setup CD-ROM. Double-click the
CD-ROM icon in Taskbar on Desktop, and then select This PC from the Canon website. If you insert Setup CD-ROM:
Follow the instructions below to request a repair.
288
G5000 series User Manual - Page 290
... website. Updating Printer Driver in the network.
Uninstall the existing Printer Driver and follow the installation instructions to the connection method you downloaded. The printer is detected automatically in Network Environment (Windows)
Download the latest Printer Driver. Download the latest Printer Driver for your model on -screen instructions. Note
• The network settings on...
G5000 series User Manual - Page 294
... dismiss the error and try again The printer cannot connect to the server due to the server; Error Regarding Automatic Duplex Printing Is Displayed
Check See Automatic Duplex Printing Problems and take an appropriate action. • Cannot connect to a communication error. Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
The printer may appear. Message (Support Code) Appears...
G5000 series User Manual - Page 345
... problem, contact your nearest Canon service center to Do
If the paper is jammed, remove it back on the jammed location and cause.
6000
Cause
Printer error has occurred. What to request a repair. Important
• Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for Error (Paper Jams)
Turn off printer...
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