User Manual
Page 7
... installed. Dust can get inside of the scanner and cause problems. • Avoid warm or humid locations, such as indicated in the above diagram) for operation, maintenance, and ventilation purposes. • Provide adequate space behind the scanner in the vicinity of the scanner. (See "Document Eject Tray," on p. 45. ) • Avoid locations exposed to shade...
... installed. Dust can get inside of the scanner and cause problems. • Avoid warm or humid locations, such as indicated in the above diagram) for operation, maintenance, and ventilation purposes. • Provide adequate space behind the scanner in the vicinity of the scanner. (See "Document Eject Tray," on p. 45. ) • Avoid locations exposed to shade...
User Manual
Page 44
...p. 49. The size of paper at one time can cause the scanner to be scannable: • When scanning a multi-page document, pages must be grouped together so that can be scanned (not ...documents, see "Placing a Document for Scanning," on a document is dry before the ink is shown below. Scanning different types of documents that they have the same size, thickness, and weight. IMPORTANT A document must meet the following criteria to jam. • Scanning documents before scanning it. 42 Using the Scanner Using the Scanner Documents This scanner can cause problems with the scanner...
...p. 49. The size of paper at one time can cause the scanner to be scannable: • When scanning a multi-page document, pages must be grouped together so that can be scanned (not ...documents, see "Placing a Document for Scanning," on a document is dry before the ink is shown below. Scanning different types of documents that they have the same size, thickness, and weight. IMPORTANT A document must meet the following criteria to jam. • Scanning documents before scanning it. 42 Using the Scanner Using the Scanner Documents This scanner can cause problems with the scanner...
User Manual
Page 49
Attach the Document Eject Guide in the scanner. Using the Scanner 47 Avoid this problem by attaching the Document Eject Guide. 1. Open the Document Eject Tray Extention toward you. 2. Press the Document Eject Guide to attach it could droop down over the edge of the Document Eject Tray Extension and become jammed in the order ➀, ➁ as shown. 3. Installing the Document Eject Guide When scanning a document that is particularly thin or particularly long, it to Document Eject Tray Extention.
Attach the Document Eject Guide in the scanner. Using the Scanner 47 Avoid this problem by attaching the Document Eject Guide. 1. Open the Document Eject Tray Extention toward you. 2. Press the Document Eject Guide to attach it could droop down over the edge of the Document Eject Tray Extension and become jammed in the order ➀, ➁ as shown. 3. Installing the Document Eject Guide When scanning a document that is particularly thin or particularly long, it to Document Eject Tray Extention.
User Manual
Page 53
... image of the Document Eject Tray. • After you finish scanning, close the Document Feed Tray and the Document Eject Tray Extention to prevent damage to a system error or a paper jam while the scanner is scanning, resolve the problem, make sure that are printed on the Document Guides. Note ...8226; If the paper feed operation stops due to the scanner while it is a load limit mark ( ) on thin paper may cause ...
... image of the Document Eject Tray. • After you finish scanning, close the Document Feed Tray and the Document Eject Tray Extention to prevent damage to a system error or a paper jam while the scanner is scanning, resolve the problem, make sure that are printed on the Document Guides. Note ...8226; If the paper feed operation stops due to the scanner while it is a load limit mark ( ) on thin paper may cause ...
User Manual
Page 83
... Scanned p. 85 Documents Do Not Feed Properly p. 85 Resulting Scanned Images Are Not Correct p. 86 If after consulting the above section you are using the scanner, and how to the problem that may occur while you still cannot resolve the problem, contact your local authorized Canon dealer or your ...service representative. The Scanner Does Not Turn ON Check the following: • Is the ...
... Scanned p. 85 Documents Do Not Feed Properly p. 85 Resulting Scanned Images Are Not Correct p. 86 If after consulting the above section you are using the scanner, and how to the problem that may occur while you still cannot resolve the problem, contact your local authorized Canon dealer or your ...service representative. The Scanner Does Not Turn ON Check the following: • Is the ...
User Manual
Page 85
... 22.) Cause Remedy The PC was turned ON before the scanner. If the scanner is not ON, shut down the PC, then turn the scanner ON first, and then the PC. (See p. 25.) Cause Remedy There is a problem with the scanner. Refer to "The Scanner Does Not Turn ON," on p. 19) Troubleshooting 83 Shut... down both the PC and the scanner, and then turn the scanner ON first, and then the PC. (See p. 25.) Cause The SCSI ...
... 22.) Cause Remedy The PC was turned ON before the scanner. If the scanner is not ON, shut down the PC, then turn the scanner ON first, and then the PC. (See p. 25.) Cause Remedy There is a problem with the scanner. Refer to "The Scanner Does Not Turn ON," on p. 19) Troubleshooting 83 Shut... down both the PC and the scanner, and then turn the scanner ON first, and then the PC. (See p. 25.) Cause The SCSI ...
User Manual
Page 87
...scanner. (See p. 23.) Cause Remedy The USB HUB does not support Hi-Speed 2.0. Cause Remedy Attempting to clear jammed paper, see "Documents," on p. 42. For precautions concerning documents, see "Clearing a Paper Jam," on how to scan a document of the document. For details on p. 57. Contact your local authorized Canon... Remedy The rollers inside the scanner are possible causes of a document failing to the problem. Remove the USB HUB or replace it back ON. Troubleshooting 85 Documents Do Not Feed Properly The following if the scanner does not scan an image even...
...scanner. (See p. 23.) Cause Remedy The USB HUB does not support Hi-Speed 2.0. Cause Remedy Attempting to clear jammed paper, see "Documents," on p. 42. For precautions concerning documents, see "Clearing a Paper Jam," on how to scan a document of the document. For details on p. 57. Contact your local authorized Canon... Remedy The rollers inside the scanner are possible causes of a document failing to the problem. Remove the USB HUB or replace it back ON. Troubleshooting 85 Documents Do Not Feed Properly The following if the scanner does not scan an image even...
User Manual
Page 88
...refer to install the scanner driver, see "Installing the ISIS/TWAIN Driver," on p. 28. Cause Remedy Attempting to use a function of the DR-5010C that the brightness setting...scanners internal platen glass is not running normally. Remedy Consult with the scanned images persist even after trying these solutions, then contact your local authorized Canon dealer or service representative. 86 Troubleshooting For example, if the document... not possible, it is possible that the scanner driver or the application software is some other problem with scanned images, likely causes are listed ...
...refer to install the scanner driver, see "Installing the ISIS/TWAIN Driver," on p. 28. Cause Remedy Attempting to use a function of the DR-5010C that the brightness setting...scanners internal platen glass is not running normally. Remedy Consult with the scanned images persist even after trying these solutions, then contact your local authorized Canon dealer or service representative. 86 Troubleshooting For example, if the document... not possible, it is possible that the scanner driver or the application software is some other problem with scanned images, likely causes are listed ...