Users Manual - English
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..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord Telephone Handset Handset Curled Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes...
..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord Telephone Handset Handset Curled Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes...
Users Manual - English
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... one year from the original purchase date. • Accompanying Consumable and Accessory Items: 90 days from other than defects in materials or workmanship. (6) Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units. What to do if you desire). Supply Brother or the Brother ... Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period. The decision as to whether to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma...
... one year from the original purchase date. • Accompanying Consumable and Accessory Items: 90 days from other than defects in materials or workmanship. (6) Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units. What to do if you desire). Supply Brother or the Brother ... Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period. The decision as to whether to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma...
Users Manual - English
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...: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and...
...: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and...
Users Manual - English
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... 11-4 For your safety 11-4 Disconnect device 11-4 LAN connection 11-4 International ENERGY STAR® Compliance Statement 11-5 Laser safety 11-5 FDA regulations 11-6 Important safety instructions 11-7 Trademarks 11-9 Shipment of the MFC 11-9 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 ... 12-24 Replacing the toner cartridge 12-25 How to replace the toner cartridge 12-26 Replacing the drum unit 12-30 Checking the drum life 12-33 Page Counter 12-33 Optional accessories 13-1 Memory board 13-1 Installing the optional memory board 13-2...
... 11-4 For your safety 11-4 Disconnect device 11-4 LAN connection 11-4 International ENERGY STAR® Compliance Statement 11-5 Laser safety 11-5 FDA regulations 11-6 Important safety instructions 11-7 Trademarks 11-9 Shipment of the MFC 11-9 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 ... 12-24 Replacing the toner cartridge 12-25 How to replace the toner cartridge 12-26 Replacing the drum unit 12-30 Checking the drum life 12-33 Page Counter 12-33 Optional accessories 13-1 Memory board 13-1 Installing the optional memory board 13-2...
Users Manual - English
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... prevent the printed paper with Extension (Support Flap) from sliding off the MFC. 8 Power Switch Switch the MFC on or off. 9 Front Cover Open to control the MFC. 7 Face-down Output Tray Support Flap with Extension 8 Power Switch 1... Manual Feed Tray 9 Front Cover 10 Paper Tray (Tray #1) No. MFC part names and operations ■ Front view 4 Telephone Handset 3 ADF Document Output Support 2 Front Cover ... Control Panel Use the keys and display to install a toner cartridge or drum unit. 10 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION
... prevent the printed paper with Extension (Support Flap) from sliding off the MFC. 8 Power Switch Switch the MFC on or off. 9 Front Cover Open to control the MFC. 7 Face-down Output Tray Support Flap with Extension 8 Power Switch 1... Manual Feed Tray 9 Front Cover 10 Paper Tray (Tray #1) No. MFC part names and operations ■ Front view 4 Telephone Handset 3 ADF Document Output Support 2 Front Cover ... Control Panel Use the keys and display to install a toner cartridge or drum unit. 10 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION
Users Manual - English
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...Ring subscriber service to accept exit Submenu 0.Miscellaneous 1.Quality 2.Contrast Menu Selections 1.Mem Security 2.Compatibility 3.Drum Life 4.Page Counter 5.Distinctive 6.Caller ID - Press 1, 1 for your type of drum life that are shown in the memory. High Normal Basic - Let you check the number of ...the last 30 Caller IDs stored in Bold with the MFC. Adjusts the contrast for copies. To access the menu, press...
...Ring subscriber service to accept exit Submenu 0.Miscellaneous 1.Quality 2.Contrast Menu Selections 1.Mem Security 2.Compatibility 3.Drum Life 4.Page Counter 5.Distinctive 6.Caller ID - Press 1, 1 for your type of drum life that are shown in the memory. High Normal Basic - Let you check the number of ...the last 30 Caller IDs stored in Bold with the MFC. Adjusts the contrast for copies. To access the menu, press...
Users Manual - English
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... technical help , call the country where you bought the MFC. Error messages As with a new one , follow the steps below . Remove the paper and load it again. then replace the drum unit with any sophisticated office product, errors may occur. Calls must call the Brother fax back system (USA only). The most problems by...
... technical help , call the country where you bought the MFC. Error messages As with a new one , follow the steps below . Remove the paper and load it again. then replace the drum unit with any sophisticated office product, errors may occur. Calls must call the Brother fax back system (USA only). The most problems by...
Users Manual - English
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...Cooling Down, and Wait for a while The temperature of the MFC is Verify the number and try again. If problem continues, call . You Set Distinctive Ring to access a One-Touch or Speed-Dial number that is too hot. XX Call Brother Customer Service and tell them the Machine Error number. ERROR ... receive again. terminated the call Telephone Company to Distinctive Ring mode. Close the front cover for 10 min. Leave the machine for the drum unit. The temperature inside of the drum unit or toner cartridge is not in Use The MFC is open. Not Registered You tried to Off.
...Cooling Down, and Wait for a while The temperature of the MFC is Verify the number and try again. If problem continues, call . You Set Distinctive Ring to access a One-Touch or Speed-Dial number that is too hot. XX Call Brother Customer Service and tell them the Machine Error number. ERROR ... receive again. terminated the call Telephone Company to Distinctive Ring mode. Close the front cover for 10 min. Leave the machine for the drum unit. The temperature inside of the drum unit or toner cartridge is not in Use The MFC is open. Not Registered You tried to Off.
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If you gently pull the paper out. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper out of the MFC. Pull the jammed paper up and out of the paper tray. 4 Pull out the drum unit and toner cartridge assembly.
If you gently pull the paper out. 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE If the jammed paper can not be pulled out easily, turn the jam dial towards you as you cannot remove the drum unit and toner cartridge assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper out of the MFC. Pull the jammed paper up and out of the paper tray. 4 Pull out the drum unit and toner cartridge assembly.
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Then put the toner cartridge back in the drum unit. 9 Put the drum unit and toner cartridge assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. Take out the jammed paper if there is any inside the drum unit. 8 Push the lock lever down and take the toner cartridge out of the drum unit.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Then put the toner cartridge back in the drum unit. 9 Put the drum unit and toner cartridge assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. Take out the jammed paper if there is any inside the drum unit. 8 Push the lock lever down and take the toner cartridge out of the drum unit.
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... tone on page 12-24). If there is still a problem, call your MFC to send the fax again. Check that handset curled cord is connected to see Cleaning the drum unit on the wall outlet, call your MFC, ask your copy looks good, you probably had a bad connection, with static... is a problem with missing lines. Usually this is probably not your MFC. Ask the other party to hear it answer. Check the power cord connection. If possible, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Connect a standard telephone handset to check the line. ...
... tone on page 12-24). If there is still a problem, call your MFC to send the fax again. Check that handset curled cord is connected to see Cleaning the drum unit on the wall outlet, call your MFC, ask your copy looks good, you probably had a bad connection, with static... is a problem with missing lines. Usually this is probably not your MFC. Ask the other party to hear it answer. Check the power cord connection. If possible, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Connect a standard telephone handset to check the line. ...
Users Manual - English
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...in Fax mode. Clean them both. (See Cleaning the scanner on page 12-22 and Cleaning the drum unit on page 6-9). SUGGESTIONS Try changing your resolution to check your MFC, it to sounds. To gain extra memory, you can listen to access the Setup Receive and Setup ...or disrupt the fax data. If the problem continues, ask the telephone company to Fine or S.Fine. For Example: Your Brother MFC handles the Caller ID subscriber services. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR...
...in Fax mode. Clean them both. (See Cleaning the scanner on page 12-22 and Cleaning the drum unit on page 6-9). SUGGESTIONS Try changing your resolution to check your MFC, it to sounds. To gain extra memory, you can listen to access the Setup Receive and Setup ...or disrupt the fax data. If the problem continues, ask the telephone company to Fine or S.Fine. For Example: Your Brother MFC handles the Caller ID subscriber services. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR...
Users Manual - English
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Out of the 'Brother MFC-8220 or MFC-8220 (USB) Printer'. Your computer is Busy" or "MFC Connect Failure" Error Message appears. Please make sure it is showing an error message. (See Error messages on page 12-1.) Reset the MFC or turn it off and then on and that the computer's parallel port...resolution. Usually these are the same. In PaperPort®, click Scan in the BIOS are installed properly. (See Replacing the drum unit on page 13-1.) Most laser printers have text missing. Select the properties of Memory message occurs. The cable must not go through the parallel port, ...
Out of the 'Brother MFC-8220 or MFC-8220 (USB) Printer'. Your computer is Busy" or "MFC Connect Failure" Error Message appears. Please make sure it is showing an error message. (See Error messages on page 12-1.) Reset the MFC or turn it off and then on and that the computer's parallel port...resolution. Usually these are the same. In PaperPort®, click Scan in the BIOS are installed properly. (See Replacing the drum unit on page 13-1.) Most laser printers have text missing. Select the properties of Memory message occurs. The cable must not go through the parallel port, ...
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...conditions such as humidity, high temperatures, and so on may cause the problem. (See About paper on . If your MFC is too light, Toner Save mode may be on page 2-1.) The drum unit may be damaged. Put in the printer driver. (See About paper on page 2-1.) Try using . high temperatures ...on page ix.) Use a new toner cartridge. (See Replacing the toner cartridge on page 12-25.) Use a new drum unit. (See Replacing the drum unit on page 2-1.) Choose Thick paper mode in the MFC itself. (See Toner Save on page 4-11.) Try installing a new toner cartridge. (See Replacing the toner cartridge on...
...conditions such as humidity, high temperatures, and so on may cause the problem. (See About paper on . If your MFC is too light, Toner Save mode may be on page 2-1.) The drum unit may be damaged. Put in the printer driver. (See About paper on page 2-1.) Try using . high temperatures ...on page ix.) Use a new toner cartridge. (See Replacing the toner cartridge on page 12-25.) Use a new drum unit. (See Replacing the drum unit on page 2-1.) Choose Thick paper mode in the MFC itself. (See Toner Save on page 4-11.) Try installing a new toner cartridge. (See Replacing the toner cartridge on...
Users Manual - English
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Do not try to clean the surface of the photosensitive drum with a cotton swab until the dust or paper powder on the surface comes off. Put in a new drum unit. (See Replacing the drum unit on the OPC drum surface. Examples of poor print quality 3.7 in. (94 mm) 3.7 in. (94 mm) White Spots on black... text and graphics at the surface of the OPC drum. Clean the drum unit as follows: 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 3.7 in. (94 mm) 3.7 in. (94 mm) Black Spots...
Do not try to clean the surface of the photosensitive drum with a cotton swab until the dust or paper powder on the surface comes off. Put in a new drum unit. (See Replacing the drum unit on the OPC drum surface. Examples of poor print quality 3.7 in. (94 mm) 3.7 in. (94 mm) White Spots on black... text and graphics at the surface of the OPC drum. Clean the drum unit as follows: 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 3.7 in. (94 mm) 3.7 in. (94 mm) Black Spots...
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... paper or thick print media can cause the problem. The drum unit may sometimes stick to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Call Brother Customer Service. Set the paper guides correctly. Put in the... drum unit. (See Cleaning the drum unit on page 12-30.) ABCDEFGH abcdefghijk ABCD abcde 01234 Lines...
... paper or thick print media can cause the problem. The drum unit may sometimes stick to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Call Brother Customer Service. Set the paper guides correctly. Put in the... drum unit. (See Cleaning the drum unit on page 12-30.) ABCDEFGH abcdefghijk ABCD abcde 01234 Lines...
Users Manual - English
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... 180° in the input tray. If you do not use the printer very often, the paper may have been in the paper tray. The drum unit is a consumable item and it is loaded properly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18 Try printing using the straight-through output path. (See ... fanning the paper stack and then rotating the paper 180° in the paper tray too long. Examples of paper in the paper tray. The MFC adjusts the modem speed for compatibility with your phone line. Check the paper type and quality. (See About paper on page 2-1.) Try printing using ...
... 180° in the input tray. If you do not use the printer very often, the paper may have been in the paper tray. The drum unit is a consumable item and it is loaded properly. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18 Try printing using the straight-through output path. (See ... fanning the paper stack and then rotating the paper 180° in the paper tray too long. Examples of paper in the paper tray. The MFC adjusts the modem speed for compatibility with your phone line. Check the paper type and quality. (See About paper on page 2-1.) Try printing using ...
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Leave the toner cartridge installed in the drum unit. 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you do not pack the MFC correctly, you transport the MFC, use the packing materials that came with your warranty. 1 Turn the MFC power switch off. 2 Unplug the MFC from the telephone wall jack. 3 Unplug the MFC from the AC power outlet. 4 Unplug the parallel and USB cable from the MFC, if it is connected. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Packing and shipping the MFC Whenever you may void your machine.
Leave the toner cartridge installed in the drum unit. 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you do not pack the MFC correctly, you transport the MFC, use the packing materials that came with your warranty. 1 Turn the MFC power switch off. 2 Unplug the MFC from the telephone wall jack. 3 Unplug the MFC from the AC power outlet. 4 Unplug the parallel and USB cable from the MFC, if it is connected. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Packing and shipping the MFC Whenever you may void your machine.
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Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. 9 Wrap the MFC in the plastic bag and place it in the original carton with the original packing material. Fold down the face-down output tray flap. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover.
Remove the telephone line cord, ADF document output support, ADF document support, handset and handset curled cord. 9 Wrap the MFC in the plastic bag and place it in the original carton with the original packing material. Fold down the face-down output tray flap. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover.
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Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC.
Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord, handset, handset curled cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC.