Users Manual - English
Page 9
Error Messages in the Status Monitor 6-2 Error Message Printouts 6-4 Paper Handling 6-5 Paper Jams and How to Clear Them 6-6 Other Problems FFoorr MMaacciinnttoosshh wwiitthh UUSSBB Improving the Print Quality 6-10 66--1111 6-12 How to Print Correctly APPENDIX Printer Specifications 6-18 A-1 Important Information for Choosing Your Paper A-6 Trademarks A-10 INDEX I-1 ix
Error Messages in the Status Monitor 6-2 Error Message Printouts 6-4 Paper Handling 6-5 Paper Jams and How to Clear Them 6-6 Other Problems FFoorr MMaacciinnttoosshh wwiitthh UUSSBB Improving the Print Quality 6-10 66--1111 6-12 How to Print Correctly APPENDIX Printer Specifications 6-18 A-1 Important Information for Choosing Your Paper A-6 Trademarks A-10 INDEX I-1 ix
Users Manual - English
Page 59
Please note the indication and report the error status and problem by referring to print again. CHAPTER 3 CONTROL PANEL If you cannot clear the error and see any of these service call . 1 3-5 If you see the same service call indication after turning on and try to the above table. ✏ Note Ensure that the front cover is fully closed before reporting a service call indications, turn off the power switch, wait a few seconds, and then turn it on the printer, consult your dealer or a Brother authorized service representative.
Please note the indication and report the error status and problem by referring to print again. CHAPTER 3 CONTROL PANEL If you cannot clear the error and see any of these service call . 1 3-5 If you see the same service call indication after turning on and try to the above table. ✏ Note Ensure that the front cover is fully closed before reporting a service call indications, turn off the power switch, wait a few seconds, and then turn it on the printer, consult your dealer or a Brother authorized service representative.
Users Manual - English
Page 77
... ensure optimum print quality. • Printing with a 3rd party toner or 3rd party toner cartridge may be damaged. • Use a genuine Brother toner cartridge that is subjected to excessive direct sunlight or room light, the unit may reduce not only the print quality but also the quality... before you install it from side to side five or six times. ! Unpack the new toner cartridge. Caution • Wait to problems caused by the use of the printer itself. CHAPTER 5 ROUTINE MAINTENANCE 4. Remove the protective cover. 5-5 Keeping the cartridge horizontal, gently rock it in the...
... ensure optimum print quality. • Printing with a 3rd party toner or 3rd party toner cartridge may be damaged. • Use a genuine Brother toner cartridge that is subjected to excessive direct sunlight or room light, the unit may reduce not only the print quality but also the quality... before you install it from side to side five or six times. ! Unpack the new toner cartridge. Caution • Wait to problems caused by the use of the printer itself. CHAPTER 5 ROUTINE MAINTENANCE 4. Remove the protective cover. 5-5 Keeping the cartridge horizontal, gently rock it in the...
Users Manual - English
Page 80
...one drum unit. *1 At 5% print coverage (A4-Letter size). Drum Unit CHAPTER 5 ROUTINE MAINTENANCE This printer can print approximately 20,000 pages *1 with a 3rd party drum unit may reduce not only the print... quality but also the quality and life of the printer itself. The actual number of printed pages may be used , number of pages per print...control over the many factors that your drum. The printer should be significantly less than this estimate. Warranty coverage does not apply to problems caused by your drum will be printed by the use...
...one drum unit. *1 At 5% print coverage (A4-Letter size). Drum Unit CHAPTER 5 ROUTINE MAINTENANCE This printer can print approximately 20,000 pages *1 with a 3rd party drum unit may reduce not only the print... quality but also the quality and life of the printer itself. The actual number of printed pages may be used , number of pages per print...control over the many factors that your drum. The printer should be significantly less than this estimate. Warranty coverage does not apply to problems caused by your drum will be printed by the use...
Users Manual - English
Page 87
...Error Messages in the Status Monitor" in this chapter. Other Problems See "Other Problems" in this chapter. Printer does not print: If you did not solve your problem in the following : • The power plug is connected correctly and the printer is turned on. • All of the protective parts ...have been removed. • The toner cartridge and drum unit are problems with the above checks, please find your problem with : Print quality See "Improving the Print Quality" in ...
...Error Messages in the Status Monitor" in this chapter. Other Problems See "Other Problems" in this chapter. Printer does not print: If you did not solve your problem in the following : • The power plug is connected correctly and the printer is turned on. • All of the protective parts ...have been removed. • The toner cartridge and drum unit are problems with the above checks, please find your problem with : Print quality See "Improving the Print Quality" in ...
Users Manual - English
Page 88
...Brother's recommended paper specifications. See "Installing Additional Memory" in Chapter 4. • The paper cassette may be out of Paper can I Use?" See "What Kind of paper or not properly installed. The best combination of your document. Graphics Mode True TypeTM mode Use Printer...the print resolution or reduce the complexity of settings below will report problems with the printer. NO PAPER or MISFEED PAPER JAM PRINT OVERRUN (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by adding a commercially available SIMM memory. CHAPTER 6 TROUBLESHOOTING ...
...Brother's recommended paper specifications. See "Installing Additional Memory" in Chapter 4. • The paper cassette may be out of Paper can I Use?" See "What Kind of paper or not properly installed. The best combination of your document. Graphics Mode True TypeTM mode Use Printer...the print resolution or reduce the complexity of settings below will report problems with the printer. NO PAPER or MISFEED PAPER JAM PRINT OVERRUN (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by adding a commercially available SIMM memory. CHAPTER 6 TROUBLESHOOTING ...
Users Manual - English
Page 90
...table. The best combination of your document. PRINT OVERRUN (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by adding a commercially available SIMM. See "Installing Additional Memory...problems by adding a commercially available SIMM. Graphics Mode True TypeTM mode Use Printer True TypeTM Fonts • Reduce the complexity of your document before you print to print the data remaining in Chapter 4. 6-4 RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution) (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer...
...table. The best combination of your document. PRINT OVERRUN (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by adding a commercially available SIMM. See "Installing Additional Memory...problems by adding a commercially available SIMM. Graphics Mode True TypeTM mode Use Printer True TypeTM Fonts • Reduce the complexity of your document before you print to print the data remaining in Chapter 4. 6-4 RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution) (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer...
Users Manual - English
Page 91
... the manual feed slot. Problem The printer does not load paper. Refer to print on the envelope size you should straighten it is selected. 6-5 The printer will not load envelopes. ...instructional video on the specified paper. (For HL-1450 with optional lower tray unit user only) Recommendation • If there is paper in Chapter 1. The printer does not print on the CD-ROM.... the rear cover. • Make sure that the cable is connected to the printer • Make sure that meets Brother recommended paper specifications. If the paper is curled, you are using . Paper Handling...
... the manual feed slot. Problem The printer does not load paper. Refer to print on the envelope size you should straighten it is selected. 6-5 The printer will not load envelopes. ...instructional video on the specified paper. (For HL-1450 with optional lower tray unit user only) Recommendation • If there is paper in Chapter 1. The printer does not print on the CD-ROM.... the rear cover. • Make sure that the cable is connected to the printer • Make sure that meets Brother recommended paper specifications. If the paper is curled, you are using . Paper Handling...
Users Manual - English
Page 96
Recommendation • Check that the printer cable is not damaged or broken. • If you have an interface-switching device, make sure the correct printer is selected. 6-10 error message occurs on your PC. "There was an error writing to LPT1: (or BRUSB) for the printer." Other Problems CHAPTER 6 TROUBLESHOOTING Problem The printer cannot print.
Recommendation • Check that the printer cable is not damaged or broken. • If you have an interface-switching device, make sure the correct printer is selected. 6-10 error message occurs on your PC. "There was an error writing to LPT1: (or BRUSB) for the printer." Other Problems CHAPTER 6 TROUBLESHOOTING Problem The printer cannot print.
Users Manual - English
Page 97
Recommendation • Check that the printer is turned on. • Check that the USB interface cable is connected correctly. • Check the printer driver is for HL-1440, HL-1450 and HL-1470N users only. 1 Problem HL-1440 (or HL-1450 and HL-1470N) does not appear in the System Folder and that the supplied Macintosh printer driver is installed in Chooser. Make sure that it is selected with USB ✏ Note This section is installed correctly. CHAPTER 6 TROUBLESHOOTING For Macintosh with Chooser. 6-11 Unable to print from application software.
Recommendation • Check that the printer is turned on. • Check that the USB interface cable is connected correctly. • Check the printer driver is for HL-1440, HL-1450 and HL-1470N users only. 1 Problem HL-1440 (or HL-1450 and HL-1470N) does not appear in the System Folder and that the supplied Macintosh printer driver is installed in Chooser. Make sure that it is selected with USB ✏ Note This section is installed correctly. CHAPTER 6 TROUBLESHOOTING For Macintosh with Chooser. 6-11 Unable to print from application software.
Users Manual - English
Page 98
...See "Replacing the Drum Unit" in Chapter 5. • Make sure that you use paper that meets the Brother's recommended specifications. See "Replacing the Drum Unit" in Chapter 1. • Check the printer's environment; Ghost 6-12 See "Replacing the Drum Unit" in Chapter 1. • If the whole page is...specifications. high temperature and high humidity conditions can I Use?" See "What Kind of Paper can increase the amount of Paper can cause the problem. • Make sure that you use paper that you select the appropriate media type in Chapter 1. • Try installing a new drum ...
...See "Replacing the Drum Unit" in Chapter 5. • Make sure that you use paper that meets the Brother's recommended specifications. See "Replacing the Drum Unit" in Chapter 1. • Check the printer's environment; Ghost 6-12 See "Replacing the Drum Unit" in Chapter 1. • If the whole page is...specifications. high temperature and high humidity conditions can I Use?" See "What Kind of Paper can increase the amount of Paper can cause the problem. • Make sure that you use paper that you select the appropriate media type in Chapter 1. • Try installing a new drum ...
Users Manual - English
Page 99
... may be damaged. Hollow print • Clean the primary corona wire of Paper can I Use?" See "Replacing the Drum Unit" in the printer driver, or use thinner paper than you use paper that meets the specifications. Install a new drum unit. See "What Kind of the drum ... 1. • Select the 'Thick paper mode' in Chapter 5. Toner specks • Make sure that you are currently using. • Check the printer's environment because conditions such as high humidity may be damaged. See "What Kind of Paper can I Use?" See "Cleaning" in Chapter 5. See "Replacing...
... may be damaged. Hollow print • Clean the primary corona wire of Paper can I Use?" See "Replacing the Drum Unit" in the printer driver, or use thinner paper than you use paper that meets the specifications. Install a new drum unit. See "What Kind of the drum ... 1. • Select the 'Thick paper mode' in Chapter 5. Toner specks • Make sure that you are currently using. • Check the printer's environment because conditions such as high humidity may be damaged. See "What Kind of Paper can I Use?" See "Cleaning" in Chapter 5. See "Replacing...
Users Manual - English
Page 100
... the print sample in . When you have glue from label stock on the surface comes off. 6-14 CHAPTER 6 TROUBLESHOOTING Image Defect Samples Recommendation If the problem is not solved after printing a few pages, the drum unit may have located the mark on the drum that matches the print sample, wipe the...
... the print sample in . When you have glue from label stock on the surface comes off. 6-14 CHAPTER 6 TROUBLESHOOTING Image Defect Samples Recommendation If the problem is not solved after printing a few pages, the drum unit may have located the mark on the drum that matches the print sample, wipe the...
Users Manual - English
Page 102
...specifications. Install a new drum unit. See "Replacing the Drum Unit" in the printer driver. • The problem may be damaged. ABCDEFGH • Make sure the primary corona wire cleaner is not inside the printer Printed pages are stained with toner or have vertical stripes. See "Replacing the Drum...has clips or staples because they will scratch the surface of the drum unit. See "Cleaning" in this problem, especially if the printer has not been used for laser printers, the glue from the sheets may sometimes stick to excessive direct sunlight or room light, the unit may be...
...specifications. Install a new drum unit. See "Replacing the Drum Unit" in the printer driver. • The problem may be damaged. ABCDEFGH • Make sure the primary corona wire cleaner is not inside the printer Printed pages are stained with toner or have vertical stripes. See "Replacing the Drum...has clips or staples because they will scratch the surface of the drum unit. See "Cleaning" in this problem, especially if the printer has not been used for laser printers, the glue from the sheets may sometimes stick to excessive direct sunlight or room light, the unit may be...
Users Manual - English
Page 103
...and quality. See "What Kind of paper in the tray or try rotating the paper 180° in Chapter 1. • If you use the printer infrequently, the paper may be damaged. See "Replacing the Toner Cartridge" in the paper cassette. Turn over the stack of Paper can I Use?"... that paper is loaded properly. See " Printing on Plain Paper from the Paper Cassette " in Chapter 5. • The toner cartridge may clear the problem by wiping the scanner window with a soft cloth. See "Cleaning" in Chapter 1. • Check the paper type and quality. Both high temperature and...
...and quality. See "What Kind of paper in the tray or try rotating the paper 180° in Chapter 1. • If you use the printer infrequently, the paper may be damaged. See "Replacing the Toner Cartridge" in the paper cassette. Turn over the stack of Paper can I Use?"... that paper is loaded properly. See " Printing on Plain Paper from the Paper Cassette " in Chapter 5. • The toner cartridge may clear the problem by wiping the scanner window with a soft cloth. See "Cleaning" in Chapter 1. • Check the paper type and quality. Both high temperature and...
Users Manual - English
Page 104
...of your document. (HL-1440, HL-1450 and HL-1470N only) • Expand the printer memory by adding a commercially available SIMM. The printer cannot print full pages of a page cannot have a restricted area that the printer is not connected to Print Correctly CHAPTER 6 TROUBLESHOOTING Problem The printer prints unexpectedly or it...; Check that the appropriate printer driver is selected as 'Set as Default'. • Check that cannot be printed on screen but do not show up when I view my document on . An error message "PRINT OVERRUN" occurs. Most laser printers have print (leaving 62 ...
...of your document. (HL-1440, HL-1450 and HL-1470N only) • Expand the printer memory by adding a commercially available SIMM. The printer cannot print full pages of a page cannot have a restricted area that the printer is not connected to Print Correctly CHAPTER 6 TROUBLESHOOTING Problem The printer prints unexpectedly or it...; Check that the appropriate printer driver is selected as 'Set as Default'. • Check that cannot be printed on screen but do not show up when I view my document on . An error message "PRINT OVERRUN" occurs. Most laser printers have print (leaving 62 ...
Users Manual - English
Page 107
...*10 ♦ Control Panel MODEL LED Switch HL-1230 4 LEDs 1 Key HL-1440 HL-1450 HL-1470N *7 AppleTalk only *8 Utility software that automatically prints specified e-mail messages at a pres cheduled time. (For Windows 95 / 98 / Me) *9 Instructional animations for problem solving *10 The Network Printer Driver Wizard automates the installation of a printer in a peer-to-peer network.
...*10 ♦ Control Panel MODEL LED Switch HL-1230 4 LEDs 1 Key HL-1440 HL-1450 HL-1470N *7 AppleTalk only *8 Utility software that automatically prints specified e-mail messages at a pres cheduled time. (For Windows 95 / 98 / Me) *9 Instructional animations for problem solving *10 The Network Printer Driver Wizard automates the installation of a printer in a peer-to-peer network.