Users Manual - English
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...HL-5240 60 6 Routine Maintenance Replacing the consumable items...61 Consumables...61 Toner cartridge ...62 Drum unit ...68 Replacing periodic maintenance parts...72 Cleaning ...73 Cleaning the outside of the printer...73 Cleaning the inside of the printer...74 Cleaning the corona wire...77 7 Troubleshooting......98 Other problems ...98 For Macintosh® with USB ...98 Printing from DOS ...98 BR-Script 3 ...99 A Appendix Printer specifications...100 Engine ...100 Controller ...101 Software ...102 Control panel ...102 Paper handling ...102 Media specifications ...103 Supplies ...103 Dimensions...
...HL-5240 60 6 Routine Maintenance Replacing the consumable items...61 Consumables...61 Toner cartridge ...62 Drum unit ...68 Replacing periodic maintenance parts...72 Cleaning ...73 Cleaning the outside of the printer...73 Cleaning the inside of the printer...74 Cleaning the corona wire...77 7 Troubleshooting......98 Other problems ...98 For Macintosh® with USB ...98 Printing from DOS ...98 BR-Script 3 ...99 A Appendix Printer specifications...100 Engine ...100 Controller ...101 Software ...102 Control panel ...102 Paper handling ...102 Media specifications ...103 Supplies ...103 Dimensions...
Users Manual - English
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Visit us at http://solutions.brother.com. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Pages are printed, but there are problems with the above checks, identify your problem First, check the following: ...132; The AC power cord is connected properly and the printer is turned on. ...
Visit us at http://solutions.brother.com. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Pages are printed, but there are problems with the above checks, identify your problem First, check the following: ...132; The AC power cord is connected properly and the printer is turned on. ...
Users Manual - English
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...cartridge on page 5. Load the same size paper that you can change the setting of the printer. 80 Buy a new drum unit to the following table. Set the correct paper that you want ...can use for when the Toner Life End status is Open Press Go or Job Cancel. Troubleshooting Error messages in the paper tray. Cut the amount of paper or not properly installed. ...you want to clear them on page 3-6. See Paper jams and how to use paper that meets Brother's recommended paper specifications. If the paper is off. See Device Options on page 84. Jam ...
...cartridge on page 5. Load the same size paper that you can change the setting of the printer. 80 Buy a new drum unit to the following table. Set the correct paper that you want ...can use for when the Toner Life End status is Open Press Go or Job Cancel. Troubleshooting Error messages in the paper tray. Cut the amount of paper or not properly installed. ...you want to clear them on page 3-6. See Paper jams and how to use paper that meets Brother's recommended paper specifications. If the paper is off. See Device Options on page 84. Jam ...
Users Manual - English
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... Control panel buttons on page 77. Press Go to delete the remaining data in the printer memory. See Service call indications on page 58. Press Go to identify the error. Troubleshooting Action See Cleaning the corona wire on page 51. If this does not clear... the error, reduce the complexity of your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts Check the LED ...
... Control panel buttons on page 77. Press Go to delete the remaining data in the printer memory. See Service call indications on page 58. Press Go to identify the error. Troubleshooting Action See Cleaning the corona wire on page 51. If this does not clear... the error, reduce the complexity of your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts Check the LED ...
Users Manual - English
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Troubleshooting Error message printout The printer can also report problems by using the supplied Windows® driver or Remote Printer Console program. Change the following settings in the printer memory. Error message MEMORY FULL PRINT OVERRUN RESOLUTION REDUCED TO ENABLE PRINTING (The printer has printed the document at a reduced ... delete the remaining data in the resolution. 82 Cancel the print job if you want to print the remaining data in the printer memory. See Installing extra memory on page 51. If this does not clear the error, reduce the complexity of your...
Troubleshooting Error message printout The printer can also report problems by using the supplied Windows® driver or Remote Printer Console program. Change the following settings in the printer memory. Error message MEMORY FULL PRINT OVERRUN RESOLUTION REDUCED TO ENABLE PRINTING (The printer has printed the document at a reduced ... delete the remaining data in the resolution. 82 Cancel the print job if you want to print the remaining data in the printer memory. See Installing extra memory on page 51. If this does not clear the error, reduce the complexity of your...
Users Manual - English
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...tray. Cut the amount of the printer driver. The printer can feed envelopes from the MP tray. See your software. The printer does not print. Troubleshooting Paper handling First, make sure that you have chosen the proper printer driver. Change the printer driver setting in the paper tray, make ...132; Fan the paper well and put it back in the paper tray, and then try again. Make sure that meets Brother recommended paper specifications. This is curled, straighten it creases. See About paper on Legal size paper or longer sized paper, the paper ...
...tray. Cut the amount of the printer driver. The printer can feed envelopes from the MP tray. See your software. The printer does not print. Troubleshooting Paper handling First, make sure that you have chosen the proper printer driver. Change the printer driver setting in the paper tray, make ...132; Fan the paper well and put it back in the paper tray, and then try again. Make sure that meets Brother recommended paper specifications. This is curled, straighten it creases. See About paper on Legal size paper or longer sized paper, the paper ...
Users Manual - English
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... been removed from the paper tray and straighten the stack when you have just used the printer, some internal parts of the printer will resume printing automatically. Then try printing again. If the printer still does not start printing automatically, press Go. The printer will be extremely hot. Troubleshooting HOT SURFACE After you add new paper.
... been removed from the paper tray and straighten the stack when you have just used the printer, some internal parts of the printer will resume printing automatically. Then try printing again. If the printer still does not start printing automatically, press Go. The printer will be extremely hot. Troubleshooting HOT SURFACE After you add new paper.
Users Manual - English
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a Press the cover release button and then open the front cover. 7. CAUTION To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 85 Troubleshooting b Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
a Press the cover release button and then open the front cover. 7. CAUTION To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 85 Troubleshooting b Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
Users Manual - English
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d Close the front cover. f Open the front cover again. 7. c Pull the paper tray completely out of the printer. e Pull the jammed paper up and out of the printer. Troubleshooting 86
d Close the front cover. f Open the front cover again. 7. c Pull the paper tray completely out of the printer. e Pull the jammed paper up and out of the printer. Troubleshooting 86
Users Manual - English
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j Fully close the back cover. l Pull the the jammed paper out of the printer. k Pull the duplex tray completely out of the printer or the duplex tray. Wait for the printer to cool down before you have just used the printer, some internal parts of the printer. Put the duplex tray back in the printer. 88 Troubleshooting HOT SURFACE After you touch the internal parts of the printer will be extremely hot. 7.
j Fully close the back cover. l Pull the the jammed paper out of the printer. k Pull the duplex tray completely out of the printer or the duplex tray. Wait for the printer to cool down before you have just used the printer, some internal parts of the printer. Put the duplex tray back in the printer. 88 Troubleshooting HOT SURFACE After you touch the internal parts of the printer will be extremely hot. 7.
Users Manual - English
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r Make sure that the Paper LED is now off and the printer is ready. 90 o Put the drum unit and toner cartridge assembly back in the printer. q Close the front cover. Troubleshooting p Put the paper tray firmly back in the printer. 7.
r Make sure that the Paper LED is now off and the printer is ready. 90 o Put the drum unit and toner cartridge assembly back in the printer. q Close the front cover. Troubleshooting p Put the paper tray firmly back in the printer. 7.
Users Manual - English
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... poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Recommendation Check the printer's environment. Call Brother Customer Service. 91 Conditions such as high temperatures and high humidity can increase the amount of background shading. See Replacing ...drum unit on page 74. Make sure that you use paper that the media type setting in a new toner cartridge. Troubleshooting Improving the print quality If you use paper that meets our specifications. See Replacing the drum unit on page 68. Make ...
... poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Recommendation Check the printer's environment. Call Brother Customer Service. 91 Conditions such as high temperatures and high humidity can increase the amount of background shading. See Replacing ...drum unit on page 74. Make sure that you use paper that the media type setting in a new toner cartridge. Troubleshooting Improving the print quality If you use paper that meets our specifications. See Replacing the drum unit on page 68. Make ...
Users Manual - English
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... inside of the printer and the primary corona wire in the printer driver. The problem may be damaged. See Replacing the drum unit on page 68. Call Brother Customer Service. Put in a new toner cartridge. See Replacing the drum unit on page 68. 92 Troubleshooting Examples of poor ...print quality Recommendation Make sure that you use paper that a torn piece of the printer on page 5. Choose Thick...
... inside of the printer and the primary corona wire in the printer driver. The problem may be damaged. See Replacing the drum unit on page 68. Call Brother Customer Service. Put in a new toner cartridge. See Replacing the drum unit on page 68. 92 Troubleshooting Examples of poor ...print quality Recommendation Make sure that you use paper that a torn piece of the printer on page 5. Choose Thick...
Users Manual - English
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Troubleshooting Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the ...(a). The drum unit may be damaged. See Cleaning the corona wire on page 93. Do not use the printer often, the paper may be damaged. See Replacing the toner cartridge on page 12. The paper tray may sometimes stick ... The fuser unit may be smudged. Curled or wavy 94 Put in a new drum unit. Call your dealer or Brother Customer Service. Make sure that the guides are using the multi-puroise tray, see Printing on plain paper, bond paper...
Troubleshooting Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the ...(a). The drum unit may be damaged. See Cleaning the corona wire on page 93. Do not use the printer often, the paper may be damaged. See Replacing the toner cartridge on page 12. The paper tray may sometimes stick ... The fuser unit may be smudged. Curled or wavy 94 Put in a new drum unit. Call your dealer or Brother Customer Service. Make sure that the guides are using the multi-puroise tray, see Printing on plain paper, bond paper...
Users Manual - English
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Troubleshooting Examples of paper in the tray or try rotating the paper 180° in the input tray. See Printing on plain paper, bond paper or ... either side of the lever from below . a Open the back cover. c As the top of the lever rotates backward, lift the bottom portion of the printer as shown below until it stops. d Close the back cover and resend the print job. b Press against the "1" on the blue levers on page 9. ...
Troubleshooting Examples of paper in the tray or try rotating the paper 180° in the input tray. See Printing on plain paper, bond paper or ... either side of the lever from below . a Open the back cover. c As the top of the lever rotates backward, lift the bottom portion of the printer as shown below until it stops. d Close the back cover and resend the print job. b Press against the "1" on the blue levers on page 9. ...
Users Manual - English
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... Make sure that the printer is not connected to the same port that you want to AUTO by using an interface-switching device, remove it. See Installing extra memory on the screen but they do not show up when it prints garbage data. Troubleshooting Solving print problems Problem ...Recommendation The printer prints unexpectedly Make sure that you want to print the remaining data in the Windows®...
... Make sure that the printer is not connected to the same port that you want to AUTO by using an interface-switching device, remove it. See Installing extra memory on the screen but they do not show up when it prints garbage data. Troubleshooting Solving print problems Problem ...Recommendation The printer prints unexpectedly Make sure that you want to print the remaining data in the Windows®...
Users Manual - English
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...the Hard Disk and that the DOS application interface settings match those of your Brother printer. Recommendation Make sure that the printer is turned on the CD-ROM we have chosen a printer driver in your machine can emulate, see the Network User's Guide on ....174; X 10.3 or greater). For Macintosh® with Chooser (Mac OS® 9.1 to LPT1. Check if the printer has any printer alarms. Make sure that you chose the correct printer. Troubleshooting Network problems For problems concerning using a parallel printer cable, you would set your PC.
...the Hard Disk and that the DOS application interface settings match those of your Brother printer. Recommendation Make sure that the printer is turned on the CD-ROM we have chosen a printer driver in your machine can emulate, see the Network User's Guide on ....174; X 10.3 or greater). For Macintosh® with Chooser (Mac OS® 9.1 to LPT1. Check if the printer has any printer alarms. Make sure that you chose the correct printer. Troubleshooting Network problems For problems concerning using a parallel printer cable, you would set your PC.
Users Manual - English
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... for Windows® XP users. b Right-click the Brother HL-5240/5250DN BR_Script3 series icon and select Properties. c From the Device Settings tab, Choose TBCP (Tagged binary communication protocol) in Output Protocol. The printer cannot print EPS data that includes binary. You need the... following the instructions for using the printer may cause you to print EPS data: a From the Start menu, select Control Panel and then Printer 1. 1 Printers and Faxes for all repairs. 99 Troubleshooting BR-Script...
... for Windows® XP users. b Right-click the Brother HL-5240/5250DN BR_Script3 series icon and select Properties. c From the Device Settings tab, Choose TBCP (Tagged binary communication protocol) in Output Protocol. The printer cannot print EPS data that includes binary. You need the... following the instructions for using the printer may cause you to print EPS data: a From the Start menu, select Control Panel and then Printer 1. 1 Printers and Faxes for all repairs. 99 Troubleshooting BR-Script...
Users Manual - English
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...; may serve as the original owner of the product. Your registration with Brother: may support an insurance claim by you bought the printer. Please complete the Brother Warranty Registration or, for your convenience and most from within that country. http://solutions...and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your product and special offers. Customer Service Visit http://www.brother.com for Brother driver updates. Internet Addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions ...
...; may serve as the original owner of the product. Your registration with Brother: may support an insurance claim by you bought the printer. Please complete the Brother Warranty Registration or, for your convenience and most from within that country. http://solutions...and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your product and special offers. Customer Service Visit http://www.brother.com for Brother driver updates. Internet Addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions ...
Users Manual - English
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...software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (Frequently asked questions) The Brother Solutions Center is our one-stop ... of the product. Your registration with Brother International Corporation, you will help , you must be recorded as a confirmation of the purchase date of your product should you lose your printer needs. Please complete the Brother Warranty Registration or, for Brother driver updates. 123 Register your product ...
...software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (Frequently asked questions) The Brother Solutions Center is our one-stop ... of the product. Your registration with Brother International Corporation, you will help , you must be recorded as a confirmation of the purchase date of your product should you lose your printer needs. Please complete the Brother Warranty Registration or, for Brother driver updates. 123 Register your product ...