Users Manual - English
Page 17
... (For HL-5040, HL-5050 and HL-5070N 3-10 Using the control panel button 3-10 Using the printer driver (For HL-5040, HL-5050 and HL-5070N 3-10 Network factory default setting (For HL-5070N 3-11 4 Options ...4-1 DIMM ...4-1 Installing additional memory 4-2 Lower tray unit (LT-5000) (For HL-5040, HL-5050 and HL-5070N 4-4 Print server (NC-2010p/NC-2100p) (For HL-5040, HL-5050 and HL-5070N...
... (For HL-5040, HL-5050 and HL-5070N 3-10 Using the control panel button 3-10 Using the printer driver (For HL-5040, HL-5050 and HL-5070N 3-10 Network factory default setting (For HL-5070N 3-11 4 Options ...4-1 DIMM ...4-1 Installing additional memory 4-2 Lower tray unit (LT-5000) (For HL-5040, HL-5050 and HL-5070N 4-4 Print server (NC-2010p/NC-2100p) (For HL-5040, HL-5050 and HL-5070N...
Users Manual - English
Page 113
...Job Cancel button if you use ? Take the corrective actions listed in the following settings in the printer. The default setting for the error message that meets Brother's recommended paper specifications. Press the Job Cancel button if you would like to print the data remaining ... the error, reduce the complexity of your document. ■ Expand the printer memory by adding a commercially available DIMM memory module. The best combination of these settings will report problems with the printer. For HL-5030 and HL-5040, put paper in the paper tray and then press the Go button. ...
...Job Cancel button if you use ? Take the corrective actions listed in the following settings in the printer. The default setting for the error message that meets Brother's recommended paper specifications. Press the Job Cancel button if you would like to print the data remaining ... the error, reduce the complexity of your document. ■ Expand the printer memory by adding a commercially available DIMM memory module. The best combination of these settings will report problems with the printer. For HL-5030 and HL-5040, put paper in the paper tray and then press the Go button. ...
Users Manual - English
Page 115
...is helpful to print on the envelope size you are using . Problem The printer does not feed paper. A paper jam has occurred. Your ... ■ Make sure that meets Brother recommended paper specifications. Please see your software. The printer will not feed envelopes. The printer does not print into the top ...printer driver is selected. 6 - 4 TROUBLESHOOTING See What kind of your software application manual. ■ Clear the jammed paper. Please see Paper jams and how to clear them or the paper jam instructional video on the specified paper. (For HL-5040, HL-5050 and HL...
...is helpful to print on the envelope size you are using . Problem The printer does not feed paper. A paper jam has occurred. Your ... ■ Make sure that meets Brother recommended paper specifications. Please see your software. The printer will not feed envelopes. The printer does not print into the top ...printer driver is selected. 6 - 4 TROUBLESHOOTING See What kind of your software application manual. ■ Clear the jammed paper. Please see Paper jams and how to clear them or the paper jam instructional video on the specified paper. (For HL-5040, HL-5050 and HL...
Users Manual - English
Page 121
For Macintosh® with USB Problem Recommendation HL-5030 (or HL-5040, ■ Check that it is selected with Chooser. Unable to LPT1: (or BRUSB) for the printer error message occurs on . in the printer Properties tab of the driver. ■ Try installing a new toner cartridge. ... quality This section provides information on . HL-5050 and HL-5070N) does ■ Check that the USB interface cable is too light, Toner Save mode may cause this print fault. Other problems Problem The printer cannot print. See Positioning the printer in Chapter 5. 6 - 10 TROUBLESHOOTING...
For Macintosh® with USB Problem Recommendation HL-5030 (or HL-5040, ■ Check that it is selected with Chooser. Unable to LPT1: (or BRUSB) for the printer error message occurs on . in the printer Properties tab of the driver. ■ Try installing a new toner cartridge. ... quality This section provides information on . HL-5050 and HL-5070N) does ■ Check that the USB interface cable is too light, Toner Save mode may cause this print fault. Other problems Problem The printer cannot print. See Positioning the printer in Chapter 5. 6 - 10 TROUBLESHOOTING...
Users Manual - English
Page 125
...tray (or the multi-purpose tray), see Printing on plain paper from the manual feed tray (For HL-5030 and HL-5040) in Chapter 1 or Printing on envelopes from the MP tray (For HL-5050 and HL-5070N) in Chapter 1. ■ Turn over the stack of paper in the paper tray. See ...9632; Make sure that the guides are using the straight-through output path. See What kind of paper can I use the printer very often, the paper may clear the problem by wiping the scanner window with a soft cloth. Put in Chapter 5. White lines down the page AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed ...
...tray (or the multi-purpose tray), see Printing on plain paper from the manual feed tray (For HL-5030 and HL-5040) in Chapter 1 or Printing on envelopes from the MP tray (For HL-5050 and HL-5070N) in Chapter 1. ■ Turn over the stack of paper in the paper tray. See ...9632; Make sure that the guides are using the straight-through output path. See What kind of paper can I use the printer very often, the paper may clear the problem by wiping the scanner window with a soft cloth. Put in Chapter 5. White lines down the page AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed ...
Users Manual - English
Page 130
... Brother Laser Driver for Mac® OS 8.6 to 9.2 and Mac® OS X 10.1 to 10.2 N/A BR-Script® 3: PostScript Printer Description (PPD) file for problem solving *10 The Driver Deployment Wizard automates the installation of a printer in a peer-to 10.2*8 Interactive Help*9 Driver Deployment Wizard*10 Model LED Button Paper handling HL-5030 4 LEDs 2 buttons HL-5040 HL-5050 HL-5070N...
... Brother Laser Driver for Mac® OS 8.6 to 9.2 and Mac® OS X 10.1 to 10.2 N/A BR-Script® 3: PostScript Printer Description (PPD) file for problem solving *10 The Driver Deployment Wizard automates the installation of a printer in a peer-to 10.2*8 Interactive Help*9 Driver Deployment Wizard*10 Model LED Button Paper handling HL-5030 4 LEDs 2 buttons HL-5040 HL-5050 HL-5070N...
Service Manual
Page 3
...such cases will be supplied in this manual is subject to change due to improvement or redesign of problems. i This service manual covers the HL-5030/5040/5050/5070N printers. This information is required for maintaining its print quality performance and for improving the practical ability to ... vital to the service technician to maintain the high printing quality and performance of the laser printer (hereinafter referred to find the cause of the product. This manual consists of the printer etc. CHAPTER 7: SERVICE SUPPORT SOFTWARE Test print mode and Service menu mode, etc....
...such cases will be supplied in this manual is subject to change due to improvement or redesign of problems. i This service manual covers the HL-5030/5040/5050/5070N printers. This information is required for maintaining its print quality performance and for improving the practical ability to ... vital to the service technician to maintain the high printing quality and performance of the laser printer (hereinafter referred to find the cause of the product. This manual consists of the printer etc. CHAPTER 7: SERVICE SUPPORT SOFTWARE Test print mode and Service menu mode, etc....
Service Manual
Page 7
... 5 PERIODIC MAINTENANCE 5-1 1. IMAGE DEFECTS 6-24 7.1 Image Defect Examples 6-24 7.2 Diameter of Rollers...6-24 7.3 Troubleshooting Image Defect 6-25 7.4 Location of Grounding Contacts 6-44 7.4.1 Drum unit ...6-44 7.4.2 Printer body & Paper cassette 6-44 8. INCORRECT PRINTOUT 6-45 9. HL-5030/5040/5050/5070N SERVICE MANUAL 5. SOFTWARE SETTING PROBLEMS 6-16 6. CONSUMABLE PARTS 5-1 1.1 Drum Unit...5-1 1.2 Toner Cartridge...5-3 2. MALFUNCTIONS 6-19 7.
... 5 PERIODIC MAINTENANCE 5-1 1. IMAGE DEFECTS 6-24 7.1 Image Defect Examples 6-24 7.2 Diameter of Rollers...6-24 7.3 Troubleshooting Image Defect 6-25 7.4 Location of Grounding Contacts 6-44 7.4.1 Drum unit ...6-44 7.4.2 Printer body & Paper cassette 6-44 8. INCORRECT PRINTOUT 6-45 9. HL-5030/5040/5050/5070N SERVICE MANUAL 5. SOFTWARE SETTING PROBLEMS 6-16 6. CONSUMABLE PARTS 5-1 1.1 Drum Unit...5-1 1.2 Toner Cartridge...5-3 2. MALFUNCTIONS 6-19 7.
Service Manual
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... be sure to follow the information given below to prevent any paper jams, print quality problems or printer damage; • It is recommended to use long-grained paper for use in the ...sheets (80 g/m2) face down only (2) Face up output tray capacity: (HL-5050/5070N) Maximum 25 sheets (80 g/m2) face up only (HL-5030/5040) Single sheet NOTE: Face-down: Face-up: Delivery with the printed face ... being used might be loaded at the same time in laser printers. • Avoid feeding labels with the carrier sheet exposed, or the printer will be damaged. • Before loading paper with holes...
... be sure to follow the information given below to prevent any paper jams, print quality problems or printer damage; • It is recommended to use long-grained paper for use in the ...sheets (80 g/m2) face down only (2) Face up output tray capacity: (HL-5050/5070N) Maximum 25 sheets (80 g/m2) face up only (HL-5030/5040) Single sheet NOTE: Face-down: Face-up: Delivery with the printed face ... being used might be loaded at the same time in laser printers. • Avoid feeding labels with the carrier sheet exposed, or the printer will be damaged. • Before loading paper with holes...
Service Manual
Page 48
...problems because of the way they have edges with transparent windows, holes, cutouts or perforations. HL-5030/5040/5050/5070N SERVICE MANUAL 4.4 Printing on envelopes, follow the steps below may cause damage to the printer...are responsible for the quality and performance of envelopes you want . • Brother will be suitable for the printer. • Poorly manufactured envelopes with edges that are pre-printed on the ...manual duplex printing. • For proper printing, you put paper in a laser printer. Before you print a lot of envelopes, test one to avoid paper jams and misfeeds. ...
...problems because of the way they have edges with transparent windows, holes, cutouts or perforations. HL-5030/5040/5050/5070N SERVICE MANUAL 4.4 Printing on envelopes, follow the steps below may cause damage to the printer...are responsible for the quality and performance of envelopes you want . • Brother will be suitable for the printer. • Poorly manufactured envelopes with edges that are pre-printed on the ...manual duplex printing. • For proper printing, you put paper in a laser printer. Before you print a lot of envelopes, test one to avoid paper jams and misfeeds. ...
Service Manual
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...paper. NOTE: The PS driver does not support manual duplex printing. Follow the instructions on the computer screen. Fig.2-29 (4) The printer will now automatically print all enable manual duplex printing. If there is possible that there may get paper jams. *You should not ..., see 4. Manual duplex printing from the printer driver. (2) The printer will have printed all the even-numbered pages on one side of the paper first. (3) Remove the printed even-numbered pages from the manual feed tray (For HL5030 and HL-5040) ! PAPER PROBLEMS in Chapter 6. (1) Choose the Manual Duplex...
...paper. NOTE: The PS driver does not support manual duplex printing. Follow the instructions on the computer screen. Fig.2-29 (4) The printer will now automatically print all enable manual duplex printing. If there is possible that there may get paper jams. *You should not ..., see 4. Manual duplex printing from the printer driver. (2) The printer will have printed all the even-numbered pages on one side of the paper first. (3) Remove the printed even-numbered pages from the manual feed tray (For HL5030 and HL-5040) ! PAPER PROBLEMS in Chapter 6. (1) Choose the Manual Duplex...
Service Manual
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...soldering irons or other related portions are extremely hot immediately after the printer is used. HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 1. SAFETY PRECAUTIONS To avoid creating secondary problems by mishandling, follow the warnings and precautions below during maintenance work. ...and covers. (4) Before handling any PCBs, touch a metal portion of the equipment to discharge any parts inside the printer. (2) Some parts inside the printer, never touch the red colored parts shown in the correct protective packaging. (6) Be sure to release it. (8) ...
...soldering irons or other related portions are extremely hot immediately after the printer is used. HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 1. SAFETY PRECAUTIONS To avoid creating secondary problems by mishandling, follow the warnings and precautions below during maintenance work. ...and covers. (4) Before handling any PCBs, touch a metal portion of the equipment to discharge any parts inside the printer. (2) Some parts inside the printer, never touch the red colored parts shown in the correct protective packaging. (6) Be sure to release it. (8) ...
Service Manual
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... paper. Warranty coverage does not apply to 20,000 pages. HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 5 PERIODIC MAINTENANCE To avoid creating secondary problems by the use only genuine Brother toner. The printer should be significantly less than this section are parts which are ...subject to access any parts inside the printer. (2) Some parts inside the printer, never touch the shaded parts shown...
... paper. Warranty coverage does not apply to 20,000 pages. HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 5 PERIODIC MAINTENANCE To avoid creating secondary problems by the use only genuine Brother toner. The printer should be significantly less than this section are parts which are ...subject to access any parts inside the printer. (2) Some parts inside the printer, never touch the shaded parts shown...
Service Manual
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... shown on the rating plate. • The printer is installed on a solid, level surface. • The room temperature is short-grained paper or acid paper. [If so, print quality problems may be blurred.] • The print paper is...problems may occur, or printed images may occur.] For further information on paper, refer to 1. 'CONSUMABLE PARTS' in CHAPTER 1. (3) Consumable parts Check if: • The LEDs on consumable parts, refer to subsection 3.5 'Paper' in CHAPTER 5. 6-1 HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 6 TROUBLESHOOTING 1. For further information on the printer...
... shown on the rating plate. • The printer is installed on a solid, level surface. • The room temperature is short-grained paper or acid paper. [If so, print quality problems may be blurred.] • The print paper is...problems may occur, or printed images may occur.] For further information on paper, refer to 1. 'CONSUMABLE PARTS' in CHAPTER 1. (3) Consumable parts Check if: • The LEDs on consumable parts, refer to subsection 3.5 'Paper' in CHAPTER 5. 6-1 HL-5030/5040/5050/5070N SERVICE MANUAL CHAPTER 6 TROUBLESHOOTING 1. For further information on the printer...
Service Manual
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The same error appears 3.2 Error message printouts Service errors only 6 Malfunctions 4.1 Paper Loading Problems Printed image has a problem. The printer does not print Printed page has a problem. Printout is printed. HL-5030/5040/5050/5070N SERVICE MANUAL 1.3 Identify the Problem If you encounter any printer error or problem, first identify it referring to the chart below, then see the appropriate section...
The same error appears 3.2 Error message printouts Service errors only 6 Malfunctions 4.1 Paper Loading Problems Printed image has a problem. The printer does not print Printed page has a problem. Printout is printed. HL-5030/5040/5050/5070N SERVICE MANUAL 1.3 Identify the Problem If you encounter any printer error or problem, first identify it referring to the chart below, then see the appropriate section...
Service Manual
Page 187
...by printing an error message as defined in the following settings in chapter 7. 6-7 The best combination of these settings will report problems by using the supplied Windows driver or RPC program. • Change the following table. resolution) *NOTE: The communication parameter settings...resolution. (The printer has printed the • Expand the printer memory by adding a commercially document at a reduced resolution) Toner Empty Toner Low Remedy • Reduce the complexity of your document before you want to delete the data left in the printer. HL-5030/5040/5050/5070N SERVICE...
...by printing an error message as defined in the following settings in chapter 7. 6-7 The best combination of these settings will report problems by using the supplied Windows driver or RPC program. • Change the following table. resolution) *NOTE: The communication parameter settings...resolution. (The printer has printed the • Expand the printer memory by adding a commercially document at a reduced resolution) Toner Empty Toner Low Remedy • Reduce the complexity of your document before you want to delete the data left in the printer. HL-5030/5040/5050/5070N SERVICE...
Service Manual
Page 188
...See 3.5 Paper in the page setup or document setup menu of paper in the paper tray, and then try again. • Check that meets Brother recommended paper specifications. A paper jam has occurred. • Clear the jammed paper. If the paper is not selected in the paper tray, make...to print on • the specified paper. (For HL-5040, HL-5050 and HL-5070N with optional lower tray unit) Make sure that manual feed mode is helpful to clear them or the paper jam instructional video on the CD-ROM. Problem Remedy The printer does not feed paper. • If there is ...
...See 3.5 Paper in the page setup or document setup menu of paper in the paper tray, and then try again. • Check that meets Brother recommended paper specifications. A paper jam has occurred. • Clear the jammed paper. If the paper is not selected in the paper tray, make...to print on • the specified paper. (For HL-5040, HL-5050 and HL-5070N with optional lower tray unit) Make sure that manual feed mode is helpful to clear them or the paper jam instructional video on the CD-ROM. Problem Remedy The printer does not feed paper. • If there is ...
Service Manual
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Problem Type of Jam Cause Remedy Jam when the printer Paper stuck is turned on the location of paper stopped at 50mm from the second exit roller. Top of... by paper length detected as shorter than 400mm (16 in Chapter 7. 6-13 HL-5030/5040/5050/5070N SERVICE MANUAL 4.2.2 Causes & countermeasures The causes for paper jam problems vary depending on . Remove the paper inside the printer, you have to find the location of the heat roller and pressure roller. Jam...by the paper not being sensed when ejected from the paper eject sensor. When a paper jam occurs inside the printer.
Problem Type of Jam Cause Remedy Jam when the printer Paper stuck is turned on the location of paper stopped at 50mm from the second exit roller. Top of... by paper length detected as shorter than 400mm (16 in Chapter 7. 6-13 HL-5030/5040/5050/5070N SERVICE MANUAL 4.2.2 Causes & countermeasures The causes for paper jam problems vary depending on . Remove the paper inside the printer, you have to find the location of the heat roller and pressure roller. Jam...by the paper not being sensed when ejected from the paper eject sensor. When a paper jam occurs inside the printer.
Service Manual
Page 197
... Serial Bus Controllers' appear in the Device Manager tab of 'System Properties' in the USB directory of the CD-ROM. If the same problem appears, the printer will be caused by following the steps below; ii) Double-click the file "Deins USB.exe" in Control Panel? 3 Does "Add ...in the Wizard to re-install the driver. (2) Try to connect the printer directly to find the BRUSB: port. (Windows98/Me only) User Check (1) Re-install the USB driver by your computer settings. Replace the cable. HL-5030/5040/5050/5070N SERVICE MANUAL S-3 Although the USB driver is installed, it ...
... Serial Bus Controllers' appear in the Device Manager tab of 'System Properties' in the USB directory of the CD-ROM. If the same problem appears, the printer will be caused by following the steps below; ii) Double-click the file "Deins USB.exe" in Control Panel? 3 Does "Add ...in the Wizard to re-install the driver. (2) Try to connect the printer directly to find the BRUSB: port. (Windows98/Me only) User Check (1) Re-install the USB driver by your computer settings. Replace the cable. HL-5030/5040/5050/5070N SERVICE MANUAL S-3 Although the USB driver is installed, it ...
Service Manual
Page 229
..., but you have adequate memory in this chapter for additional causes of intermittent printer problems. 6-49 Also, if you have a hub or multi-port repeater, verify that you are being transmitted and received. HL-5030/5040/5050/5070N SERVICE MANUAL (3) If you cannot make any LED activity. b) Check... bytes are not trying to print a text job to send and receive data from http://solutions.brother.com (2) Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on -line. The upper side LED shows Link/Speed status. Likewise, a router ...
..., but you have adequate memory in this chapter for additional causes of intermittent printer problems. 6-49 Also, if you have a hub or multi-port repeater, verify that you are being transmitted and received. HL-5030/5040/5050/5070N SERVICE MANUAL (3) If you cannot make any LED activity. b) Check... bytes are not trying to print a text job to send and receive data from http://solutions.brother.com (2) Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on -line. The upper side LED shows Link/Speed status. Likewise, a router ...