Users Manual - English
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...machine ...95 5 Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104 Improving the print quality...111 Solving print problems ...118 Network problems (HL-2250DN / HL-2270DW only 119 Other ...HL-2250DN / HL-2270DW only 129 How to use Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother ...
...machine ...95 5 Troubleshooting 99 Identifying your problem ...99 Error messages in the Status Monitor 100 Paper handling ...102 Paper jams and how to clear them ...104 Improving the print quality...111 Solving print problems ...118 Network problems (HL-2250DN / HL-2270DW only 119 Other ...HL-2250DN / HL-2270DW only 129 How to use Web Based Management (Web browser 129 Symbol and character sets list...130 Quick reference for bar code control commands (HL-2250DN / HL-2270DW only) ...132 Print bar codes or expanded characters 132 B Appendix (for Europe and Other Countries) 139 Brother ...
Users Manual - English
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Machine does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem and then go to the page suggested below. Machine's LEDs are flashing See LEDs (... in the Status Monitor on page 100. Paper handling (See Paper handling on page 118.) 5 5 5 5 5 99 Visit us at http://solutions.brother.com/. 5 Troubleshooting 5 You can correct most problems by yourself. Identifying your problem First, check the following: The AC power cord is connected properly and the machine...
Machine does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you did not solve your problem and then go to the page suggested below. Machine's LEDs are flashing See LEDs (... in the Status Monitor on page 100. Paper handling (See Paper handling on page 118.) 5 5 5 5 5 99 Visit us at http://solutions.brother.com/. 5 Troubleshooting 5 You can correct most problems by yourself. Identifying your problem First, check the following: The AC power cord is connected properly and the machine...
Users Manual - English
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... Status Monitor on page 38 (For Windows® user) or Status Monitor on page 3. Load the same size paper that meets Brother's recommended paper specifications. Leave the machine for 15 minutes with a new one. Error message CARTRIDGE ERROR DRUM END SOON DRUM ERROR DRUM STOP DUPLEX... the drum unit on page 78. 5 See Cleaning the corona wire on . Clear the jammed paper from the indicated area. Troubleshooting Error messages in the Status Monitor 5 The Status Monitor will need to be replaced soon. If you selected in the current driver setting. ...
... Status Monitor on page 38 (For Windows® user) or Status Monitor on page 3. Load the same size paper that meets Brother's recommended paper specifications. Leave the machine for 15 minutes with a new one. Error message CARTRIDGE ERROR DRUM END SOON DRUM ERROR DRUM STOP DUPLEX... the drum unit on page 78. 5 See Cleaning the corona wire on . Clear the jammed paper from the indicated area. Troubleshooting Error messages in the Status Monitor 5 The Status Monitor will need to be replaced soon. If you selected in the current driver setting. ...
Users Manual - English
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... is for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only. 101 See Acceptable paper and other print media on your document or lower the print resolution. (HL-2250DN / HL-2270DW only) Change...these settings will vary depending on page 3. Load the same size paper that meets Brother's recommended paper specifications. See Replacing the toner cartridge on page 58. The best combination of your... 5 NO TONER Open the front cover, then install the toner cartridge. Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of ...
... is for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only. 101 See Acceptable paper and other print media on your document or lower the print resolution. (HL-2250DN / HL-2270DW only) Change...these settings will vary depending on page 3. Load the same size paper that meets Brother's recommended paper specifications. See Replacing the toner cartridge on page 58. The best combination of your... 5 NO TONER Open the front cover, then install the toner cartridge. Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of ...
Users Manual - English
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... tray, make sure that you are using paper that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on page 93. This is curled, straighten it back in the printer driver. 5 Clean the paper pick-up roller. Troubleshooting Paper handling 5 First, make sure it creases. 102 If the...
... tray, make sure that you are using paper that meets Brother's recommended paper specifications. (See Acceptable paper and other print media on page 93. This is curled, straighten it back in the printer driver. 5 Clean the paper pick-up roller. Troubleshooting Paper handling 5 First, make sure it creases. 102 If the...
Users Manual - English
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Recommendation Lift up the output tray support flap 1. 5 If the paper curls and slides off the top output tray. Troubleshooting Problem The paper slides off , lift up the output tray support flap 2. 103
Recommendation Lift up the output tray support flap 1. 5 If the paper curls and slides off the top output tray. Troubleshooting Problem The paper slides off , lift up the output tray support flap 2. 103
Users Manual - English
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Clear the jammed paper as shown below , you have just used the printer, some internal parts will resume printing automatically. Wait at least 10 minutes for the machine to cool down. • To prevent any degradation to clear them 5 If a ... printing, check that all the remaining jammed paper has been removed from the machine. If the machine still does not start printing automatically, press Go. Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded parts shown in the illustrations. If the jammed paper is removed completely...
Clear the jammed paper as shown below , you have just used the printer, some internal parts will resume printing automatically. Wait at least 10 minutes for the machine to cool down. • To prevent any degradation to clear them 5 If a ... printing, check that all the remaining jammed paper has been removed from the machine. If the machine still does not start printing automatically, press Go. Troubleshooting Paper jams and how to the print quality, DO NOT touch the shaded parts shown in the illustrations. If the jammed paper is removed completely...
Users Manual - English
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...paper so you add new paper. If you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your Brother machine. a Open the front cover and leave the machine for at one time and prevents paper jams. • Please confirm that you have installed the... drum unit improperly, then this may cause a paper jam in the machine. Troubleshooting Note • Always remove all paper from feeding through the machine at least 10 minutes to cool down. 5 b Slowly take out the drum unit ...
...paper so you add new paper. If you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your Brother machine. a Open the front cover and leave the machine for at one time and prevents paper jams. • Please confirm that you have installed the... drum unit improperly, then this may cause a paper jam in the machine. Troubleshooting Note • Always remove all paper from feeding through the machine at least 10 minutes to cool down. 5 b Slowly take out the drum unit ...
Users Manual - English
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d Pull the paper tray completely out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly back in at this point. Troubleshooting IMPORTANT • We recommend that you accidentally spill or scatter toner. • To prevent damage to slowly pull out the jammed paper. 106 e Use both hands to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. 5 c Close the front cover. Note Do not put the drum unit and toner cartridge assembly on a piece of the machine.
d Pull the paper tray completely out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly back in at this point. Troubleshooting IMPORTANT • We recommend that you accidentally spill or scatter toner. • To prevent damage to slowly pull out the jammed paper. 106 e Use both hands to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. 5 c Close the front cover. Note Do not put the drum unit and toner cartridge assembly on a piece of the machine.
Users Manual - English
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Troubleshooting f Open the back cover (face-up output tray). 107 g Pull down the tabs at the left and right hand sides to open the fuser cover (1). 5 1 h Using both hands, gently pull the jammed paper out of the fuser unit. i Close the fuser cover and the back cover (face-up output tray).
Troubleshooting f Open the back cover (face-up output tray). 107 g Pull down the tabs at the left and right hand sides to open the fuser cover (1). 5 1 h Using both hands, gently pull the jammed paper out of the fuser unit. i Close the fuser cover and the back cover (face-up output tray).
Users Manual - English
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Troubleshooting j Pull the duplex tray completely out of the machine. 5 k Pull the jammed paper out of the machine or the duplex tray. m Put the duplex tray back in the machine. 108 l Make sure that the jammed paper does not remain under the machine from static electricity.
Troubleshooting j Pull the duplex tray completely out of the machine. 5 k Pull the jammed paper out of the machine or the duplex tray. m Put the duplex tray back in the machine. 108 l Make sure that the jammed paper does not remain under the machine from static electricity.
Users Manual - English
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Clear the jammed paper if there is any inside the drum unit. 5 IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine. Troubleshooting n Put the paper tray firmly back in the illustrations. 109 o Push down the green lock lever and take the toner cartridge out of the drum unit.
Clear the jammed paper if there is any inside the drum unit. 5 IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • To avoid print quality problems, DO NOT touch the shaded parts shown in the machine. Troubleshooting n Put the paper tray firmly back in the illustrations. 109 o Push down the green lock lever and take the toner cartridge out of the drum unit.
Users Manual - English
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If you hear it lock into place. Put the drum unit and toner cartridge assembly back into the machine. s Make sure that the Error LED is off and then, the Ready LED lights. If the machine does not start printing automatically, press Go. 110 r Close the front cover. Troubleshooting p Put the toner cartridge back into the drum unit until you put the cartridge in properly, the green lock lever will lift automatically. 5 q Open the front cover.
If you hear it lock into place. Put the drum unit and toner cartridge assembly back into the machine. s Make sure that the Error LED is off and then, the Ready LED lights. If the machine does not start printing automatically, press Go. 110 r Close the front cover. Troubleshooting p Put the toner cartridge back into the drum unit until you put the cartridge in properly, the green lock lever will lift automatically. 5 q Open the front cover.
Users Manual - English
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Troubleshooting Improving the print quality 5 If you have a print quality problem, print a test page...our specifications. See Replacing the toner cartridge on page 71. Put in a new drum unit. Using non-Brother supplies may be contaminated. Examples of background shading. See Replacing the toner cartridge on page 71 Put in a... Toner Save Mode in the printer driver. See Acceptable paper and other print media on . Call your Brother dealer or Brother Customer Service. 111 Rough-surfaced paper or thick print media may be on page 3. Make sure...
Troubleshooting Improving the print quality 5 If you have a print quality problem, print a test page...our specifications. See Replacing the toner cartridge on page 71. Put in a new drum unit. Using non-Brother supplies may be contaminated. Examples of background shading. See Replacing the toner cartridge on page 71 Put in a... Toner Save Mode in the printer driver. See Acceptable paper and other print media on . Call your Brother dealer or Brother Customer Service. 111 Rough-surfaced paper or thick print media may be on page 3. Make sure...
Users Manual - English
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...and Legal booklet. The drum unit may be damaged. Print multiple pages to the home position (a). Put in the drum unit. Call Brother Customer Service. Make sure that you are now using. Check the machine's environment. See Replacing the drum unit on page ...Put in a new drum unit. Put in a new drum unit. A rough surfaced paper or thick print media can cause hollow print. Troubleshooting Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Recommendation Make sure that you choose the correct media...
...and Legal booklet. The drum unit may be damaged. Print multiple pages to the home position (a). Put in the drum unit. Call Brother Customer Service. Make sure that you are now using. Check the machine's environment. See Replacing the drum unit on page ...Put in a new drum unit. Put in a new drum unit. A rough surfaced paper or thick print media can cause hollow print. Troubleshooting Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Recommendation Make sure that you choose the correct media...
Users Manual - English
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... is not solved after printing a few pages, put in .) unit. (See Cleaning the drum unit on page 86) The drum unit may be damaged. Troubleshooting Examples of the drum. If the unpacked drum unit is not solved after printing a few pages, the drum unit may have 5 foreign material, such...
... is not solved after printing a few pages, put in .) unit. (See Cleaning the drum unit on page 86) The drum unit may be damaged. Troubleshooting Examples of the drum. If the unpacked drum unit is not solved after printing a few pages, the drum unit may have 5 foreign material, such...
Users Manual - English
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... 71. The drum unit may be damaged. White lines down the page The fuser unit may be contaminated. Call your dealer or Brother Customer Printed pages have been in the paper tray. Open the back cover (face-up output tray) to curl. Put in a new toner... the paper stack. Set the paper guides correctly. See Replacing the drum unit on page 3. Check the paper type and quality. Troubleshooting Examples of the primary corona wire is loaded properly in the paper tray and that the guides are using the manual feed slot, see Printing...
... 71. The drum unit may be damaged. White lines down the page The fuser unit may be contaminated. Call your dealer or Brother Customer Printed pages have been in the paper tray. Open the back cover (face-up output tray) to curl. Put in a new toner... the paper stack. Set the paper guides correctly. See Replacing the drum unit on page 3. Check the paper type and quality. Troubleshooting Examples of the primary corona wire is loaded properly in the paper tray and that the guides are using the manual feed slot, see Printing...
Users Manual - English
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... envelope. 5 Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position. 115 Troubleshooting Examples of paper in the tray or try rotating the paper 180 in the input tray. Make sure that the paper is loaded...
... envelope. 5 Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position. 115 Troubleshooting Examples of paper in the tray or try rotating the paper 180 in the input tray. Make sure that the paper is loaded...
Users Manual - English
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Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Poor fixing 5 Choose Improve Toner Fixing mode in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Recommendation Open ...
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Poor fixing 5 Choose Improve Toner Fixing mode in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Recommendation Open ...
Users Manual - English
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... in Other Print Options... b Lift the lever (1) and slide the two gray levers (2) in the printer driver when you do not use our recommended paper. Troubleshooting Examples of poor print quality Curled Recommendation Choose Reduce Paper Curl mode in the direction of the arrow. 1 5 2 2 1 2 117
... in Other Print Options... b Lift the lever (1) and slide the two gray levers (2) in the printer driver when you do not use our recommended paper. Troubleshooting Examples of poor print quality Curled Recommendation Choose Reduce Paper Curl mode in the direction of the arrow. 1 5 2 2 1 2 117