Users Manual - English
Page 6
...-2100p) (For HL-2040 4-2 5 Routine maintenance 5-1 Replacing the consumable items...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Life End message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-7 Change Drum message...5-7 Replacing the drum unit...5-8 Cleaning ...5-11 Cleaning the outside of the printer 5-11 Cleaning the inside of the printer 5-12 Cleaning the corona wire...5-14 6 Troubleshooting ...6-1 Identifying...
...-2100p) (For HL-2040 4-2 5 Routine maintenance 5-1 Replacing the consumable items...5-1 Toner cartridge ...5-2 Toner Low message ...5-2 Toner Life End message ...5-3 Replacing the toner cartridge 5-3 Drum unit ...5-7 Change Drum message...5-7 Replacing the drum unit...5-8 Cleaning ...5-11 Cleaning the outside of the printer 5-11 Cleaning the inside of the printer 5-12 Cleaning the corona wire...5-14 6 Troubleshooting ...6-1 Identifying...
Users Manual - English
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...Improving the print quality on page 6-5. Visit us at http://solutions.brother.com. 6 Identifying your problem and then go to clear them on page 6-10. Other problems See Other problems on page 6-3. Printer printed an Error Message See Error message printout on page 6-10.... following: ■ The AC power cord is connected properly and the printer is incorrect See Solving print problems on page 6-2. Printer does not print: If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. 6 Troubleshooting You can correct most problems by yourself.
...Improving the print quality on page 6-5. Visit us at http://solutions.brother.com. 6 Identifying your problem and then go to clear them on page 6-10. Other problems See Other problems on page 6-3. Printer printed an Error Message See Error message printout on page 6-10.... following: ■ The AC power cord is connected properly and the printer is incorrect See Solving print problems on page 6-2. Printer does not print: If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. 6 Troubleshooting You can correct most problems by yourself.
Users Manual - English
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... on page 2-6. If you would like to AUTO by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following table for the error message that meets Brother's recommended paper specifications. See Replacing the drum unit on page 5-8. ■ See Cleaning the corona wire...; Reduce the amount of paper in the paper tray, and then try again. See Paper jams and how to identify the error. Troubleshooting Error messages in the Status Monitor The Status Monitor will vary depending on your document: • Graphics mode • TrueType mode • Use...
... on page 2-6. If you would like to AUTO by using the supplied Windows® driver or Remote Printer Console program. ■ Change the following table for the error message that meets Brother's recommended paper specifications. See Replacing the drum unit on page 5-8. ■ See Cleaning the corona wire...; Reduce the amount of paper in the paper tray, and then try again. See Paper jams and how to identify the error. Troubleshooting Error messages in the Status Monitor The Status Monitor will vary depending on your document: • Graphics mode • TrueType mode • Use...
Users Manual - English
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Troubleshooting Error message printout The printer will vary depending on your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts RESOLUTION REDUCED TO ■ Reduce the complexity of your document before you print to prevent ENABLE PRINTING (The printer has printed the...Action MEMORY FULL ■ Press the Go button to AUTO by printing an error message as defined in the following settings in the printer, see Cancel printing on page 3-7. ■ Reduce the print resolution or reduce the complexity of your document or reduce the print...
Troubleshooting Error message printout The printer will vary depending on your document: • Graphics mode • TrueType mode • Use Printer TrueType® Fonts RESOLUTION REDUCED TO ■ Reduce the complexity of your document before you print to prevent ENABLE PRINTING (The printer has printed the...Action MEMORY FULL ■ Press the Go button to AUTO by printing an error message as defined in the following settings in the printer, see Cancel printing on page 3-7. ■ Reduce the print resolution or reduce the complexity of your document or reduce the print...
Users Manual - English
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...firmly, one sheet at a time. ■ Make sure that meets Brother recommended paper specifications. Your application software must be set up correctly to clear them on page 1-4. 6 Problem Recommendation The printer does not feed paper. ■ If there is paper in the ...printer driver. A paper jam has occurred. ■ Clear the jammed paper. Sometimes it is helpful to remove the paper, turn the stack over and put it before printing. The printer will not feed envelopes. ■ The printer can I use? on page 6-5. 6 - 4 Please see your software. Troubleshooting...
...firmly, one sheet at a time. ■ Make sure that meets Brother recommended paper specifications. Your application software must be set up correctly to clear them on page 1-4. 6 Problem Recommendation The printer does not feed paper. ■ If there is paper in the ...printer driver. A paper jam has occurred. ■ Clear the jammed paper. Sometimes it is helpful to remove the paper, turn the stack over and put it before printing. The printer will not feed envelopes. ■ The printer can I use? on page 6-5. 6 - 4 Please see your software. Troubleshooting...
Users Manual - English
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... jammed paper is removed completely by flashing the paper LED as follows. If the printer still does not start printing automatically, press the Go button. Troubleshooting Paper jams and how to clear them If a paper jam occurs, the printer will resume printing automatically. Then try printing again. Note Always remove all the remaining...
... jammed paper is removed completely by flashing the paper LED as follows. If the printer still does not start printing automatically, press the Go button. Troubleshooting Paper jams and how to clear them If a paper jam occurs, the printer will resume printing automatically. Then try printing again. Note Always remove all the remaining...
Users Manual - English
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Troubleshooting 6 6 - 6 The jammed paper will be pulled out with the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustrations. 2 Pull the jammed paper up and out of the printer. 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly slowly.
Troubleshooting 6 6 - 6 The jammed paper will be pulled out with the drum unit and toner cartridge assembly. CAUTION To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the illustrations. 2 Pull the jammed paper up and out of the printer. 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly slowly.
Users Manual - English
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If you hear it in properly, the lock lever will lift automatically. Troubleshooting 6 6 - 8 Wait for the printer to cool down before you have just used the printer, some internal parts of the drum unit. Take out the jammed paper if there is any inside the drum unit. 0 Put the toner cartridge back into the drum unit until you put it lock into place. HOT SURFACE After you touch the internal parts of the printer. 8 Close the back cover. 9 Push the lock lever down and take the toner cartridge out of the printer are extremely hot!
If you hear it in properly, the lock lever will lift automatically. Troubleshooting 6 6 - 8 Wait for the printer to cool down before you have just used the printer, some internal parts of the drum unit. Take out the jammed paper if there is any inside the drum unit. 0 Put the toner cartridge back into the drum unit until you put it lock into place. HOT SURFACE After you touch the internal parts of the printer. 8 Close the back cover. 9 Push the lock lever down and take the toner cartridge out of the printer are extremely hot!
Users Manual - English
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D Make sure that the Paper LED is now off and the printer is ready. A Put the drum unit and toner cartridge assembly back in the printer. C Close the front cover. Troubleshooting 6 6 - 9 B Put the paper tray firmly back in the printer.
D Make sure that the Paper LED is now off and the printer is ready. A Put the drum unit and toner cartridge assembly back in the printer. C Close the front cover. Troubleshooting 6 6 - 9 B Put the paper tray firmly back in the printer.
Users Manual - English
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... a print quality problem, print a test page first (see page 3-8). Check the interface cable or try the printer on page 5-8. 6 - 10 Unable to LPT1: (or BRUSB) for the printer error message occurs on page 1-3. ■ If the whole page is too light, Toner Save mode may cause... Turn off Toner Save mode in the Hard Disk and that the printer is turned on the following topics: Examples of the driver. ■ Try installing a new toner cartridge. Troubleshooting Other problems Problem Recommendation The printer cannot print. See Replacing the drum unit on another PC. See ...
... a print quality problem, print a test page first (see page 3-8). Check the interface cable or try the printer on page 5-8. 6 - 10 Unable to LPT1: (or BRUSB) for the printer error message occurs on page 1-3. ■ If the whole page is too light, Toner Save mode may cause... Turn off Toner Save mode in the Hard Disk and that the printer is turned on the following topics: Examples of the driver. ■ Try installing a new toner cartridge. Troubleshooting Other problems Problem Recommendation The printer cannot print. See Replacing the drum unit on another PC. See ...
Users Manual - English
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...5-8. ■ Make sure you use paper that meets our specifications. See Replacing the drum unit on page 1-4 ■ Check the printer's environment - on page 5-8. ■ Make sure that you use paper that meets our specifications. Make sure you return the blue...Gray background Ghost ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Troubleshooting Recommendation ■ Make sure that you use ? See Replacing the toner cartridge on page 1-4. ■ Try using . ■ Check the printer's environment because conditions such as high humidity can I use paper that...
...5-8. ■ Make sure you use paper that meets our specifications. See Replacing the drum unit on page 1-4 ■ Check the printer's environment - on page 5-8. ■ Make sure that you use paper that meets our specifications. Make sure you return the blue...Gray background Ghost ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Hollow print Troubleshooting Recommendation ■ Make sure that you use ? See Replacing the toner cartridge on page 1-4. ■ Try using . ■ Check the printer's environment because conditions such as high humidity can I use paper that...
Users Manual - English
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... unit may sometimes stick to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Call your dealer or Brother Customer Service. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 ■... 5-8. ABCDEFGH abcdefghijk ABCD abcde 01234 ■ Make sure that has clips or staples because they will scratch the surface of the printer and the primary corona wire in the drum unit. See Replacing the toner cartridge on page 5-3. Clean the drum unit. See ...
... unit may sometimes stick to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. Call your dealer or Brother Customer Service. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 ■... 5-8. ABCDEFGH abcdefghijk ABCD abcde 01234 ■ Make sure that has clips or staples because they will scratch the surface of the printer and the primary corona wire in the drum unit. See Replacing the toner cartridge on page 5-3. Clean the drum unit. See ...
Users Manual - English
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... 5-3. 6 White lines down the page AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed ■ Make sure the paper or other print media is loaded properly. Troubleshooting Examples of the printer on page 1-10. ■ The paper tray may be too full. High temperatures and high humidity will cause paper to curl.... from the paper tray on page 1-7. ■ If you don't use ? Turn over the stack of paper can I use the printer very often, the paper may have been in the paper tray. See Cleaning the inside of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234...
... 5-3. 6 White lines down the page AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed ■ Make sure the paper or other print media is loaded properly. Troubleshooting Examples of the printer on page 1-10. ■ The paper tray may be too full. High temperatures and high humidity will cause paper to curl.... from the paper tray on page 1-7. ■ If you don't use ? Turn over the stack of paper can I use the printer very often, the paper may have been in the paper tray. See Cleaning the inside of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234...
Users Manual - English
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... if you are using the supplied Windows® driver or Remote Printer Console program. ■ Change the following settings in the printer. Connect your computer directly to your document. Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly ■ Make sure the printer cable is also connected to a storage device or scanner. or USB...
... if you are using the supplied Windows® driver or Remote Printer Console program. ■ Change the following settings in the printer. Connect your computer directly to your document. Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly ■ Make sure the printer cable is also connected to a storage device or scanner. or USB...
Users Manual - English
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...Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com B - 1 B Appendix (For Europe and Other Countries) Brother Numbers IMPORTANT: For technical and operational help us to notify you bought the B printer. http://solutions.brother.com You can check here for contact information on -... for European offices can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your local Brother Office. Address and telephone contact information for your receipt; ■ may serve as...
...Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com B - 1 B Appendix (For Europe and Other Countries) Brother Numbers IMPORTANT: For technical and operational help us to notify you bought the B printer. http://solutions.brother.com You can check here for contact information on -... for European offices can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most efficient way to your local Brother Office. Address and telephone contact information for your receipt; ■ may serve as...
Users Manual - English
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...new product, register on-line at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Customer Service In USA: In Canada: 1-800-276-7746 1-877-BROTHER If you have comments or suggestions, please write us notify... way to get the most from within that country. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to register your Brother product. Calls must call the country where you bought the...
...new product, register on-line at : In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Customer Service In USA: In Canada: 1-800-276-7746 1-877-BROTHER If you have comments or suggestions, please write us notify... way to get the most from within that country. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to register your Brother product. Calls must call the country where you bought the...
Quick Setup Guide - English
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.../Me/2000/XP Users 12 For Parallel Interface Cable Users (HL-2040/2070N Users 14 For Network Interface Cable Users (HL-2070N Users 15 ■ For Brother Peer-to-Peer Network Printer Users (LPR / NetBIOS 15 ■ For Network Shared Printer Users 17 For USB Interface Cable Users 18 ■ For...and Gateway using BRAdmin Professional (Windows® Users Only) ...24 Web browser ...25 Network Factory Default Setting 25 Print the Printer Settings Page 25 ■ Other Information Shipment of the Printer ...26 Option ...27 Consumables ...27 ■ Troubleshooting User's Guide Chapter 6 1
.../Me/2000/XP Users 12 For Parallel Interface Cable Users (HL-2040/2070N Users 14 For Network Interface Cable Users (HL-2070N Users 15 ■ For Brother Peer-to-Peer Network Printer Users (LPR / NetBIOS 15 ■ For Network Shared Printer Users 17 For USB Interface Cable Users 18 ■ For...and Gateway using BRAdmin Professional (Windows® Users Only) ...24 Web browser ...25 Network Factory Default Setting 25 Print the Printer Settings Page 25 ■ Other Information Shipment of the Printer ...26 Option ...27 Consumables ...27 ■ Troubleshooting User's Guide Chapter 6 1
Quick Setup Guide - English
Page 8
.... (For Windows® users only) From the Start button, select Programs, your Brother product. Download the latest drivers and utilities for your printers, read by accessing the Brother Solutions Center. ■ The User's Guide in PDF format will be read the FAQs and troubleshooting tips to learn how to get the most from Install...
.... (For Windows® users only) From the Start button, select Programs, your Brother product. Download the latest drivers and utilities for your printers, read by accessing the Brother Solutions Center. ■ The User's Guide in PDF format will be read the FAQs and troubleshooting tips to learn how to get the most from Install...