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... Causes & countermeasures 6-11 4.3 Paper Feeding Problems 6-12 5. SOFTWARE SETTING PROBLEMS 6-14 6. CONSUMABLE PARTS 5-1 1.1 Drum Unit...5-1 1.2 Toner Cartridge...5-2 2. PERIODICAL CLEANING 5-5 3.1 Cleaning the Printer Exterior 5-5 3.2 Cleaning the Drum Unit...5-5 3.3 Cleaning the Scanner...CHAPTER 6 TROUBLESHOOTING 6-1 1. OPERATOR CALLS & SERVICE CALLS 6-4 2.1 Operator Calls...6-4 2.2 Service Calls ...6-4 3. NETWORK PROBLEM (FOR HL-1270N ONLY 6-45 9.1 Installation Problem ...6-45 9.2 Intermittent Problem...6-46 9.3 TCP/IP Troubleshooting 6-47 9.4 UNIX Troubleshooting...6-47 v ...
... Causes & countermeasures 6-11 4.3 Paper Feeding Problems 6-12 5. SOFTWARE SETTING PROBLEMS 6-14 6. CONSUMABLE PARTS 5-1 1.1 Drum Unit...5-1 1.2 Toner Cartridge...5-2 2. PERIODICAL CLEANING 5-5 3.1 Cleaning the Printer Exterior 5-5 3.2 Cleaning the Drum Unit...5-5 3.3 Cleaning the Scanner...CHAPTER 6 TROUBLESHOOTING 6-1 1. OPERATOR CALLS & SERVICE CALLS 6-4 2.1 Operator Calls...6-4 2.2 Service Calls ...6-4 3. NETWORK PROBLEM (FOR HL-1270N ONLY 6-45 9.1 Installation Problem ...6-45 9.2 Intermittent Problem...6-46 9.3 TCP/IP Troubleshooting 6-47 9.4 UNIX Troubleshooting...6-47 v ...
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...and 50% toner saving, through the Windows printer driver supplied with the standard printer memory. CHAPTER 1 GENERAL Enhanced Memory Management The printer provides its own data compression technology in its printer hardware and the supplied printer driver software, which is both cost both effective and ecologically ... the printer is useful for obtaining draft copies for Windows 98, iMac and Power Macintosh G3 using the Universal Serial Bus (USB) interface to operate the HL-1250/1270N printers. The printer consumes less than 5W (HL-1030/1240), 6W (HL-1250) or 12W (HL-1270N...
...and 50% toner saving, through the Windows printer driver supplied with the standard printer memory. CHAPTER 1 GENERAL Enhanced Memory Management The printer provides its own data compression technology in its printer hardware and the supplied printer driver software, which is both cost both effective and ecologically ... the printer is useful for obtaining draft copies for Windows 98, iMac and Power Macintosh G3 using the Universal Serial Bus (USB) interface to operate the HL-1250/1270N printers. The printer consumes less than 5W (HL-1030/1240), 6W (HL-1250) or 12W (HL-1270N...
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... Labels A4, Letter Transparencies A4, Letter Other sizes 70-216 x 116-356 mm (2.75-8.5 x 4.57-14 inches) Optional lower Normal paper paper cassette Transparencies (HL-1250/1270N only) A4, Letter, B5 (ISO), A5, Executive, Legal* *NOTE: Legal-size paper can be printed with the standard paper cassette or the optional... Windows based management utility • TELNET and Netware Command Console • SNMP/MIB II • HP JetAdmin / Web JetAdmin compatible Firmware update Supplied software 2MB flash ROM. CHAPTER 1 GENERAL 3.4 Network (for the US and Canada models only. 1-8
... Labels A4, Letter Transparencies A4, Letter Other sizes 70-216 x 116-356 mm (2.75-8.5 x 4.57-14 inches) Optional lower Normal paper paper cassette Transparencies (HL-1250/1270N only) A4, Letter, B5 (ISO), A5, Executive, Legal* *NOTE: Legal-size paper can be printed with the standard paper cassette or the optional... Windows based management utility • TELNET and Netware Command Console • SNMP/MIB II • HP JetAdmin / Web JetAdmin compatible Firmware update Supplied software 2MB flash ROM. CHAPTER 1 GENERAL 3.4 Network (for the US and Canada models only. 1-8
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When the software is installed, re-boot your Ethernet hub. (3) Turn on the printer power. NETWORK BOARD OPERATION (FOR HL-1270N ONLY) The network board installed in the back of your Ethernet cable to the Network User's Guide on the right contains further configuration details. 2-.... (2) Connect one end of the Ethernet Hub cable to the 10/100Base TX port of the HL-1270N. (3) Connect the other end of the printer allows you use another operating system, refer to a free port on your computer. (4) The Troubleshooting information table on the supplied CDROM. (1) Insert the supplied CD-...
When the software is installed, re-boot your Ethernet hub. (3) Turn on the printer power. NETWORK BOARD OPERATION (FOR HL-1270N ONLY) The network board installed in the back of your Ethernet cable to the Network User's Guide on the right contains further configuration details. 2-.... (2) Connect one end of the Ethernet Hub cable to the 10/100Base TX port of the HL-1270N. (3) Connect the other end of the printer allows you use another operating system, refer to a free port on your computer. (4) The Troubleshooting information table on the supplied CDROM. (1) Insert the supplied CD-...
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.... Error message is not correct. 3.2 'Error Message Printouts' (Service errors only) 6. 'Malfunctions' 4.1 'Paper Loading Problems' 8 'Incorrect Printout' Paper jam occurs. 4.2 'Paper Jams' The printer does not start printing. 5. 'Software Setting Problems' 9. 'Network Problem' 6-3 The printer does not load paper. 3.1 'Error Messages in the Status Monitor' (Service errors only) Turn off and on the...
.... Error message is not correct. 3.2 'Error Message Printouts' (Service errors only) 6. 'Malfunctions' 4.1 'Paper Loading Problems' 8 'Incorrect Printout' Paper jam occurs. 4.2 'Paper Jams' The printer does not start printing. 5. 'Software Setting Problems' 9. 'Network Problem' 6-3 The printer does not load paper. 3.1 'Error Messages in the Status Monitor' (Service errors only) Turn off and on the...
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.... (1) Check that the Lower tray cable is selected. 6-9 The printer does not print into the manual feed slot, one sheet at a time. (2) Check that the appropriate printer driver is connected to print on the specified paper. (HL-1250/1270N with optional lower tray unit only) Remedy (1) Check that... you are loaded into the paper cassette. (2) Reduce the amount of paper in the printer driver. If it is selected in the cassette. The application software must be set up correctly to the printer. (2) Check that manual feed mode is curled, straighten it back into the manual feed...
.... (1) Check that the Lower tray cable is selected. 6-9 The printer does not print into the manual feed slot, one sheet at a time. (2) Check that the appropriate printer driver is connected to print on the specified paper. (HL-1250/1270N with optional lower tray unit only) Remedy (1) Check that... you are loaded into the paper cassette. (2) Reduce the amount of paper in the printer driver. If it is selected in the cassette. The application software must be set up correctly to the printer. (2) Check that manual feed mode is curled, straighten it back into the manual feed...
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... test page referring to the same port which the user used. 6-14 Yes This problem may not print the data correctly if there are incorrect software settings. CHAPTER 6 TROUBLESHOOTING 5. User Check (1) Check that the printer is not connected to Subsection 10.1 'Test Print Mode' in this chapter. Possible cause Failure inside the...
... test page referring to the same port which the user used. 6-14 Yes This problem may not print the data correctly if there are incorrect software settings. CHAPTER 6 TROUBLESHOOTING 5. User Check (1) Check that the printer is not connected to Subsection 10.1 'Test Print Mode' in this chapter. Possible cause Failure inside the...
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... (1) Check that the DOS application software interface settings match that of baud rate, parity and stop bits match between your application software. (4) (HL-1250 only) If the serial interface is used . Possible cause Step Check Result Remedy Failure inside the printer Main PCB failure RS-100M failure Step... 1 2 3 Check Is it possible to print from application software with the serial interface. (HL-1250 only) User Check Check that the RS-232C serial interface is...
... (1) Check that the DOS application software interface settings match that of baud rate, parity and stop bits match between your application software. (4) (HL-1250 only) If the serial interface is used . Possible cause Step Check Result Remedy Failure inside the printer Main PCB failure RS-100M failure Step... 1 2 3 Check Is it possible to print from application software with the serial interface. (HL-1250 only) User Check Check that the RS-232C serial interface is...
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...Replace the cable. No Replace the RS-100M. ii) Turn the printer off and on again. The USB cable is connected through cable. CHAPTER 6 TROUBLESHOOTING S-4 Unable to print from application software with an Apple Macintosh Computer. (HL-1250 only) User Check (1) Check that the serial slide switch of...section of the optional interface board is launched again, follow the instructions in the Wizard to reinstall the driver. (2) Try to connect the printer directly to print the test page with another PC and cable? i) Double-click the file "DeinsUSB.exe" in the USB directory of...
...Replace the cable. No Replace the RS-100M. ii) Turn the printer off and on again. The USB cable is connected through cable. CHAPTER 6 TROUBLESHOOTING S-4 Unable to print from application software with an Apple Macintosh Computer. (HL-1250 only) User Check (1) Check that the serial slide switch of...section of the optional interface board is launched again, follow the instructions in the Wizard to reinstall the driver. (2) Try to connect the printer directly to print the test page with another PC and cable? i) Double-click the file "DeinsUSB.exe" in the USB directory of...
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...Does this problem appear when printing specific data or printing under a specific environment? Reconnect the connectors securely. M-13 PCI BUS error (HL-1270N only) Possible cause Harness connection failure Network board Main PCB Step 1 2 3 Check Is the connection between connector P6 on the... PR99210 Possible cause Main PCB Software bug Step 1 2 Check Is it possible to print the test page with the method of Subsection 10.1 'Test Print Mode' in this chapter? Yes Inform the Brother office of the used specific data, printer condition and system environment. Is...
...Does this problem appear when printing specific data or printing under a specific environment? Reconnect the connectors securely. M-13 PCI BUS error (HL-1270N only) Possible cause Harness connection failure Network board Main PCB Step 1 2 3 Check Is the connection between connector P6 on the... PR99210 Possible cause Main PCB Software bug Step 1 2 Check Is it possible to print the test page with the method of Subsection 10.1 'Test Print Mode' in this chapter? Yes Inform the Brother office of the used specific data, printer condition and system environment. Is...
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... or the toner cartridge? Thermistor failure Low-voltage power supply PCB failure 3 Is the thermistor fitted correctly? 4 Is the problem solved by using the utility software supplied. Is the specified weight of paper. Result Remedy Yes Recommend to the correct position. Yes 1) Toner is empty. 2) The toner sensing is defective. Clean...
... or the toner cartridge? Thermistor failure Low-voltage power supply PCB failure 3 Is the thermistor fitted correctly? 4 Is the problem solved by using the utility software supplied. Is the specified weight of paper. Result Remedy Yes Recommend to the correct position. Yes 1) Toner is empty. 2) The toner sensing is defective. Clean...
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...could be printed on. User Check Most laser printers have a restricted area that the printer emulates widely used printer selections: HL-1240: HP LaserJet IIP HL-1250: HP LaserJet 6P, Epson FX-850, IBM Proprinter XL HL-1270N: HP LaserJet 6P, Brother BR-Script Level 2, Epson FX-850... The application printer emulation setting and the printer's emulation do not match. CHAPTER 6 TROUBLESHOOTING P-4 Headers or footers are not printed out even though they are viewed on HL-1250 only) A problem related to allow for HL-1250/1270N) printer in the application software which printer you have text...
...could be printed on. User Check Most laser printers have a restricted area that the printer emulates widely used printer selections: HL-1240: HP LaserJet IIP HL-1250: HP LaserJet 6P, Epson FX-850, IBM Proprinter XL HL-1270N: HP LaserJet 6P, Brother BR-Script Level 2, Epson FX-850... The application printer emulation setting and the printer's emulation do not match. CHAPTER 6 TROUBLESHOOTING P-4 Headers or footers are not printed out even though they are viewed on HL-1250 only) A problem related to allow for HL-1250/1270N) printer in the application software which printer you have text...
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...LAN Server (TCP/IP) Troubleshooting If you are having trouble printing with Windows NT or LAN Server, check the following : (1) Make sure that the Brother LPR Port driver is not displayed. For example: SET SERVICE BRN_xxxxxx_P1 EOT 2 (8) If PostScript jobs fail to print or are having trouble printing on...computers. Press the ALT and TAB keys to string number 3 (control-D). This may find that during the installation of BLP software, the screen that the lpr/lpd remote line printer service are running on the Windows NT system or the LAN Server file server. 9.6 Windows 95/98 Peer to Peer ...
...LAN Server (TCP/IP) Troubleshooting If you are having trouble printing with Windows NT or LAN Server, check the following : (1) Make sure that the Brother LPR Port driver is not displayed. For example: SET SERVICE BRN_xxxxxx_P1 EOT 2 (8) If PostScript jobs fail to print or are having trouble printing on...computers. Press the ALT and TAB keys to string number 3 (control-D). This may find that during the installation of BLP software, the screen that the lpr/lpd remote line printer service are running on the Windows NT system or the LAN Server file server. 9.6 Windows 95/98 Peer to Peer ...
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... If you are having trouble printing on a Windows 95/98 (or later) Peer to Peer network, check the following : (1) Make sure that the Brother NetBIOS Port driver is not displayed. Double check to make sure that are configured on the E-mail servers. (2) If you can print small files OK... do this does not work, there may take several minutes for Microsoft Networks, and the network adapter card driver. • Install the Latest HP JetAdmin software • Restart the system, and then add the HP JetAdmin service. 9.8 Windows 95/98/NT 4.0 Peer to Peer network (NetBIOS), check the following ...
... If you are having trouble printing on a Windows 95/98 (or later) Peer to Peer network, check the following : (1) Make sure that the Brother NetBIOS Port driver is not displayed. Double check to make sure that are configured on the E-mail servers. (2) If you can print small files OK... do this does not work, there may take several minutes for Microsoft Networks, and the network adapter card driver. • Install the Latest HP JetAdmin software • Restart the system, and then add the HP JetAdmin service. 9.8 Windows 95/98/NT 4.0 Peer to Peer network (NetBIOS), check the following ...
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...: (1) Make sure that you are running both the Brother print server (using the SET NETWARE PASSWORD command if you are using the BRConfig software) or by going to a higher value (at least...the hardware and network as described in the previous steps, first verify that you have the Laser Writer V8.xx or equivalent driver, since earlier versions may cause PostScript errors. CHAPTER 6 TROUBLESHOOTING... in order to eliminate the possibility of setup errors • Turn the printer off and then on again to force the printer to rescan the Netware queue. • Delete and recreate the print server...
...: (1) Make sure that you are running both the Brother print server (using the SET NETWARE PASSWORD command if you are using the BRConfig software) or by going to a higher value (at least...the hardware and network as described in the previous steps, first verify that you have the Laser Writer V8.xx or equivalent driver, since earlier versions may cause PostScript errors. CHAPTER 6 TROUBLESHOOTING... in order to eliminate the possibility of setup errors • Turn the printer off and then on again to force the printer to rescan the Netware queue. • Delete and recreate the print server...
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...Fonts I (HL-1240/1250/1270N only) Factory Reset Hex Dump Print (HL-1240/1250/1270N only) Function The printer prints a test sample page. Follow the procedures below to return it to being a demo printer. (3) Open...the ready status after printing. LED Drum Ready Alarm Data Type of the internal fonts. The printer can print data as shown in the table below ; (1) Turn off the power ...switch of Lotus Notes and install the Brownie software onto your PC. (2) Open the Brownie utility and select the printer you have downloaded in step 1), then drag the file onto the...
...Fonts I (HL-1240/1250/1270N only) Factory Reset Hex Dump Print (HL-1240/1250/1270N only) Function The printer prints a test sample page. Follow the procedures below to return it to being a demo printer. (3) Open...the ready status after printing. LED Drum Ready Alarm Data Type of the internal fonts. The printer can print data as shown in the table below ; (1) Turn off the power ...switch of Lotus Notes and install the Brownie software onto your PC. (2) Open the Brownie utility and select the printer you have downloaded in step 1), then drag the file onto the...
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(3) If you wish to print the log file or not.) Send the log file created with this tool to investigate the problem to the authorized service center. A-13 APPENDIX Fig. A-12 (4) Check the result that the printer reported and click the A, B or C button depending on the result. (5) The created log file is shown on the PC screen. (The software will ask whether you click the OK button in Step 2, the dialog box below appears.
(3) If you wish to print the log file or not.) Send the log file created with this tool to investigate the problem to the authorized service center. A-13 APPENDIX Fig. A-12 (4) Check the result that the printer reported and click the A, B or C button depending on the result. (5) The created log file is shown on the PC screen. (The software will ask whether you click the OK button in Step 2, the dialog box below appears.
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...Print Fonts I 6-52 print guaranteed area 1-11 print method 1-5 PRINT OVERRUN 6-6, 6-8 print quality 1-5 print speed 1-1, 1-5, A-4 printer driver 1-1, 1-6 printer information A-14 printer status monitor 1-1 protocol 1-8 Q Quick Print Setup 1-1 R RAM check 6-53 Ready LED 2-13 rear cover 1-4, 4-14 rear ...side guide gear 4-9 side guide L 4-7 side guide R 4-7 side guide rack 4-9 SIMM 3-14 sleep mode 1-2, 2-15 software setting 6-14 solenoid 3-22, 4-35 sponge holder 4-6 sponge holder spring 4-6 straight paper path 2-11 supply roller 3-21, 3-27 system requirement 2-1 iv
...Print Fonts I 6-52 print guaranteed area 1-11 print method 1-5 PRINT OVERRUN 6-6, 6-8 print quality 1-5 print speed 1-1, 1-5, A-4 printer driver 1-1, 1-6 printer information A-14 printer status monitor 1-1 protocol 1-8 Q Quick Print Setup 1-1 R RAM check 6-53 Ready LED 2-13 rear cover 1-4, 4-14 rear ...side guide gear 4-9 side guide L 4-7 side guide R 4-7 side guide rack 4-9 SIMM 3-14 sleep mode 1-2, 2-15 software setting 6-14 solenoid 3-22, 4-35 sponge holder 4-6 sponge holder spring 4-6 straight paper path 2-11 supply roller 3-21, 3-27 system requirement 2-1 iv
User Guide
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... allows you know what to settings which is recommended. When you use DOS application software or Windows version 3.0 or earlier, you can use any of these emulations to select the printer emulation, you can do it using bi-directional parallel communications. If an error occurs...t Quick Print Setup You can monitor the status of your printer using the Remote Printer Console Program. t Remote Printer Console Program for the proper corrective action. 1-4 The HL-1240 supports HP LaserJet IIP (PCL4). The printer also supports auto-emulation switching between HP and Epson or HP...
... allows you know what to settings which is recommended. When you use DOS application software or Windows version 3.0 or earlier, you can use any of these emulations to select the printer emulation, you can do it using bi-directional parallel communications. If an error occurs...t Quick Print Setup You can monitor the status of your printer using the Remote Printer Console Program. t Remote Printer Console Program for the proper corrective action. 1-4 The HL-1240 supports HP LaserJet IIP (PCL4). The printer also supports auto-emulation switching between HP and Epson or HP...
User Guide
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.... t High Resolution Control & Advanced Photoscale Technology (For HL-1250 Only) High resolution control (HRC) technology provides clear and crisp printouts. Drivers to allow you want to print graphics in the printer hardware and the supplied printer driver software, which has a USB interface. t Enhanced Memory Management The printer provides its own data compression technology in 256...
.... t High Resolution Control & Advanced Photoscale Technology (For HL-1250 Only) High resolution control (HRC) technology provides clear and crisp printouts. Drivers to allow you want to print graphics in the printer hardware and the supplied printer driver software, which has a USB interface. t Enhanced Memory Management The printer provides its own data compression technology in 256...