Brother International HL-L6310DW Support and Manuals
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Popular Brother International HL-L6310DW Manual Pages
Request Help Users Guide - Page 1
User's Guide
Request Help
ENG Version B
Request Help Users Guide - Page 2
...The software may differ from the actual screens. No part of those respective companies. Copyright
Copyright © 2019 Brother Industries, Ltd. The screens in this publication can ... with the terms of this document is subject to change without prior written permission of Brother Industries, Ltd. Trademarks
Any trade names and product names of those agreements.
The software...
Request Help Users Guide - Page 3
... JSON Files
7
Sample JSON file for a single contact entry 7 Sample JSON file for multiple contact entries (supported models only 9 Table of Contents
1 Background
1
2 Configuration
2
2.1 Creating and editing JSON files ...2 2.2 Settings ...3 2.3 Deploying the configuration file ...4
3 Usage
6
3.1 Requesting help from the machine's control panel 6 3.2 Troubleshooting ...6
Appendix -
Request Help Users Guide - Page 4
... "Request Help" button to the machine's Services menu. • The last 10 errors and maintenance information recorded by the Brother machine can then analyse them to
the dealer...Brother dealer or IT administrator who can be sent to efficiently troubleshoot the user's machine. NOTE •
•
To activate this solution, you need a valid licence code and software that can send licence codes...
Request Help Users Guide - Page 5
... settings without having to understand PCL or PJL commands. Any JSON-supported text editor can use this field for a sample JSON files.
JSON file format (Example)
2
{
"attributes": {
"software_id": "pns_firmware",
fixed value "pns_firmware"
"setting_version": "",
version (operators can be used to Brother machines. 2 Configuration
To configure a service solution...
Request Help Users Guide - Page 6
...
Specify the SMTP account password.
device_email_address
Specify the email address used by the target
machine to send service requests.
2.2.2 Contact information... service requests (up to 20 digits and the following symbols: *, #, - ). The email address of the sender of the following cases:
• Your model supports only a single contact entry JSON file. • Your model supports ...
Request Help Users Guide - Page 7
...
Description Specify whether to apply the settings.
1.
Run the Brother Mass Deployment Tool. For a list of service requests
supported
(up to 20 digits and the...Set file button.
If the machine is supported by an error
name as follows:
"cover_open": { "request_help_main_rule": "on"
Values: "on", "off". models only)
contact_email_address The email address of the recipient of service...
Request Help Users Guide - Page 8
...Deployment Tool User's Guide at the factory. Select the checkbox of the machine you are applying settings to password-protected machines, enter their passwords in the Device Password column.
6. If ...settings to finish. For more information, see your machine's Online User's Guide.
2 5.
If you want, and then click the Send button to the settings originally set at support.brother.com....
Request Help Users Guide - Page 9
...Make sure that the machine is an error, see your Brother machine's Online User's Guide and FAQs support.brother.com for troubleshooting information. 3 Usage
3.1 Requesting help from the machine's control panel
If there is a problem with your Brother machine, you can request help request has been submitted. Solution Make sure the email settings are configured correctly. Accept the privacy...
Quick Setup Guide - Page 1
... all models are available at
support.brother.com.
D02764001-00 USA/CAN Version 0
Quick Setup Guide
HL-L5210DN / HL-L5210DW / HL-L5210DWT / HL-L5215DW / HL-L6210DW / HL-L6210DWT / HL-L6217DW / HL-L6310DW / HL-L6415DW / HL-L6415DWT / HL-EX415DW
Read the Product Safety Guide first, then read this Quick Setup Guide show the HL-L6415DW.
1 Remove the packing materials and re-install the...
Quick Setup Guide - Page 2
... latest firmware, visit support.brother.com/up7. Select [Network] > [WLAN(Wi-Fi)] > [Find Network]. Follow the LCD instructions.
If setup is not successful, try to download and install Brother software. If still not successful, visit support.brother.com.
For detailed machine information and product specifications, see the Online User's Guide at support.brother.com/manuals.
©...
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