Users Manual - English
Page 4
...a week. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. In USA only: 1-800-521-2846 ii You can use fax back system, so you can get instant answers to receive faxed instructions and an Index of fax back subjects. For Customer ...Service In USA: In Canada: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for all Brother products. Brother fax back system (USA only) Brother has installed ...
...a week. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. In USA only: 1-800-521-2846 ii You can use fax back system, so you can get instant answers to receive faxed instructions and an Index of fax back subjects. For Customer ...Service In USA: In Canada: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for all Brother products. Brother fax back system (USA only) Brother has installed ...
Users Manual - English
Page 12
7 Telephone Services and External devices 40 Voice Operations 40 Making a telephone call 40 Answering calls with the Speaker Phone (FAX-1960C 40 Hold ...40 Tone or pulse (Canada only 41 Fax/Tel mode when the power key is on 41 Fax/Tel mode ...TAD (telephone answering device 45 Connections 46 Recording an outgoing message (OGM) on an external TAD 46 Special line considerations 47 Multi-line connections (PBX 48 External and extension phones 48 Connecting an external or extension telephone 48 Using external and extension telephones 49 Using a non-Brother cordless external telephone...
7 Telephone Services and External devices 40 Voice Operations 40 Making a telephone call 40 Answering calls with the Speaker Phone (FAX-1960C 40 Hold ...40 Tone or pulse (Canada only 41 Fax/Tel mode when the power key is on 41 Fax/Tel mode ...TAD (telephone answering device 45 Connections 46 Recording an outgoing message (OGM) on an external TAD 46 Special line considerations 47 Multi-line connections (PBX 48 External and extension phones 48 Connecting an external or extension telephone 48 Using external and extension telephones 49 Using a non-Brother cordless external telephone...
Users Manual - English
Page 22
Also, press this key to speak on the intercom or to transfer an incoming call to the cordless handset. Speaker Phone (FAX-1960C only) Lets you speak to another party without lifting the handset. Receive Mode (FAX-1860C only) Press to select how your stored Quick-Dial... Redials the last number called. Lets you set up and use your machine. 3 One-Touch keys Instantly accesses your fax machine will answer, and then press Black Start or Color Start. Lets you place telephone calls on hold . It also inserts a pause when programming quick-dial numbers. Also, lets you clean ...
Also, press this key to speak on the intercom or to transfer an incoming call to the cordless handset. Speaker Phone (FAX-1960C only) Lets you speak to another party without lifting the handset. Receive Mode (FAX-1860C only) Press to select how your stored Quick-Dial... Redials the last number called. Lets you set up and use your machine. 3 One-Touch keys Instantly accesses your fax machine will answer, and then press Black Start or Color Start. Lets you place telephone calls on hold . It also inserts a pause when programming quick-dial numbers. Also, lets you clean ...
Users Manual - English
Page 50
... Are you use the machine for fax only? MFC-3360C and FAX-1860C Do you connecting an external telephone or external TAD (telephone answering device) to use a Distinctive Ring subscriber service? Yes Fax Only Fax/Tel No External TAD Yes 34 The diagrams will help you want...the machine? No Do you choose the correct mode. (For details about the receive mode, see Using receive modes on your external TAD (telephone answering device)? 6 Receiving a Fax 6 Receive modes 6 You must choose the receive mode depending on the external devices and telephone subscriber services you have...
... Are you use the machine for fax only? MFC-3360C and FAX-1860C Do you connecting an external telephone or external TAD (telephone answering device) to use a Distinctive Ring subscriber service? Yes Fax Only Fax/Tel No External TAD Yes 34 The diagrams will help you want...the machine? No Do you choose the correct mode. (For details about the receive mode, see Using receive modes on your external TAD (telephone answering device)? 6 Receiving a Fax 6 Receive modes 6 You must choose the receive mode depending on the external devices and telephone subscriber services you have...
Users Manual - English
Page 51
... display, along with your Receive Mode 6 (MFC-3360C and FAX-1960C) a Press Menu 0, 1. FAX-1960C Are you using the voice message Do you want the machine to press Receive Mode until your external TAD (telephone answering device)? No See Distinctive Ring. Yes No Are you set up... the Message Center see page 42. No answer fax and telephone calls automatically?...
... display, along with your Receive Mode 6 (MFC-3360C and FAX-1960C) a Press Menu 0, 1. FAX-1960C Are you using the voice message Do you want the machine to press Receive Mode until your external TAD (telephone answering device)? No See Distinctive Ring. Yes No Are you set up... the Message Center see page 42. No answer fax and telephone calls automatically?...
Users Manual - English
Page 52
.... The F/T ring is On, it . You can record a message on the external TAD. Also see page 55. Message Center (MC:Msg Ctr) (FAX-1960C only) 6 Message Center (MC:Msg Ctr) helps you automatically manage incoming calls, by lifting a handset on page 45. 36 If Message Center Mode is a ...or you hear fax tones (short repeating beeps). Chapter 6 Using receive modes 6 Some receive modes answer automatically (Fax Only and Fax/Tel). Incoming calls will be handled in manual mode press Black Start or Color Start when you are using these modes. (See Ring Delay on page 55.) External TAD 6 ...
.... The F/T ring is On, it . You can record a message on the external TAD. Also see page 55. Message Center (MC:Msg Ctr) (FAX-1960C only) 6 Message Center (MC:Msg Ctr) helps you automatically manage incoming calls, by lifting a handset on page 45. 36 If Message Center Mode is a ...or you hear fax tones (short repeating beeps). Chapter 6 Using receive modes 6 Some receive modes answer automatically (Fax Only and Fax/Tel). Incoming calls will be handled in manual mode press Black Start or Color Start when you are using these modes. (See Ring Delay on page 55.) External TAD 6 ...
Users Manual - English
Page 53
... on page 49 and Easy Receive on page 37.) If toll saver is On: 6 The machine receives fax calls automatically, even if you can still answer the call . d Press Stop/Exit. c Press Stop/Exit. Press Speaker Phone or the handset of an extension or external phone. However, you lift the machine... mode settings 6 Ring Delay 6 The Ring Delay sets the number of times the machine rings before the machine answers (00-04). If it answers in Fax Only, Fax/Tel or MC:Msg Ctr (FAX-1960C only) mode. F/T Ring Time (Fax/Tel mode only) 6 If you have a voice call , the machine receives the fax...
... on page 49 and Easy Receive on page 37.) If toll saver is On: 6 The machine receives fax calls automatically, even if you can still answer the call . d Press Stop/Exit. c Press Stop/Exit. Press Speaker Phone or the handset of an extension or external phone. However, you lift the machine... mode settings 6 Ring Delay 6 The Ring Delay sets the number of times the machine rings before the machine answers (00-04). If it answers in Fax Only, Fax/Tel or MC:Msg Ctr (FAX-1960C only) mode. F/T Ring Time (Fax/Tel mode only) 6 If you have a voice call , the machine receives the fax...
Users Manual - English
Page 54
...choose On, the machine automatically reduces each page of a conversation you are not at the machine and answer a call first by using the machine's handset, Speaker Phone or cordless handset. Receiving a fax ...is Semi: 6 The machine will have to go to the machine and press Black Start or Color Start. a Press Menu, 2, 1, 3. d Press Stop/Exit. Press OK. The machine calculates the reduction ratio... Paper Size setting (Menu, 1, 3). If Easy Receive is set to Off. • (FAX-1960C) If you typically carry the cordless handset away from the machine, we recommend that you hear the...
...choose On, the machine automatically reduces each page of a conversation you are not at the machine and answer a call first by using the machine's handset, Speaker Phone or cordless handset. Receiving a fax ...is Semi: 6 The machine will have to go to the machine and press Black Start or Color Start. a Press Menu, 2, 1, 3. d Press Stop/Exit. Press OK. The machine calculates the reduction ratio... Paper Size setting (Menu, 1, 3). If Easy Receive is set to Off. • (FAX-1960C) If you typically carry the cordless handset away from the machine, we recommend that you hear the...
Users Manual - English
Page 56
...continue speaking without disconnecting the call from Hold on the machine. FAX-1960C 7 a If you have a bad connection, your caller might hear your voice echoed during the call on Hold. Note If you answered by pressing Speaker Phone on the machine, press Hold/Intercom on the... Note You can dial manually or use Quick-Dial numbers. c (Speaker phone for FAX-1960C) Speak clearly toward the microphone . Answering calls with the handset, cordless handset (FAX-1960C), the speaker phone (FAX-1960C), or an extension or external telephone. Note If you hear the dial tone, enter a ...
...continue speaking without disconnecting the call from Hold on the machine. FAX-1960C 7 a If you have a bad connection, your caller might hear your voice echoed during the call on Hold. Note If you answered by pressing Speaker Phone on the machine, press Hold/Intercom on the... Note You can dial manually or use Quick-Dial numbers. c (Speaker phone for FAX-1960C) Speak clearly toward the microphone . Answering calls with the handset, cordless handset (FAX-1960C), the speaker phone (FAX-1960C), or an extension or external telephone. Note If you hear the dial tone, enter a ...
Users Manual - English
Page 57
... the default setting of the following: (MFC-3360C and FAX-1860C) If you are at the machine you can lift the handset to answer. (FAX-1960C) You can press (Talk) on the cordless handset or press Speaker Phone on the machine. If you can receive faxes when the power... send you a fax, send the call back to the machine by picking up the machine's handset or cordless handset and pressing (Talk). If you answer before the machine pseudo/double-rings, you are at an external or extension phone. 7 41 b Press # on page 18.) Fax/Tel mode will send tone...
... the default setting of the following: (MFC-3360C and FAX-1860C) If you are at the machine you can lift the handset to answer. (FAX-1960C) You can press (Talk) on the cordless handset or press Speaker Phone on the machine. If you can receive faxes when the power... send you a fax, send the call back to the machine by picking up the machine's handset or cordless handset and pressing (Talk). If you answer before the machine pseudo/double-rings, you are at an external or extension phone. 7 41 b Press # on page 18.) Fax/Tel mode will send tone...
Users Manual - English
Page 58
... to follow the directions on the same phone line. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, Ring Master, answering services, alarm systems or other names for an extra line. What does your machine. If you program the machine to take full...of the telephone company's Distinctive Ring service. Note Please call your telephone company for your machine to work together without any time. What does Brother's 'Distinctive Ring' do ? 7 Your telephone company's Distinctive Ring service allows you . However, the Distinctive Ring feature allows you to 'register...
... to follow the directions on the same phone line. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, Ring Master, answering services, alarm systems or other names for an extra line. What does your machine. If you program the machine to take full...of the telephone company's Distinctive Ring service. Note Please call your telephone company for your machine to work together without any time. What does Brother's 'Distinctive Ring' do ? 7 Your telephone company's Distinctive Ring service allows you . However, the Distinctive Ring feature allows you to 'register...
Users Manual - English
Page 59
The ring patterns below are silent on . Register the one your Brother machine. Ring Pattern 1 2 3 4 Rings long-long short-long-... please call your telephone company and ask for one that is shown. The machine will only answer calls to its registered number. The first two rings are supported by your telephone company gives... on , the receive mode is called, the machine will stay in Manual receive mode. Turning off Distinctive Ring, the machine will not answer. Note If you turn off Distinctive Ring 7 a Press Menu, 2, 0, 3. After you have set to on the machine. a ...
The ring patterns below are silent on . Register the one your Brother machine. Ring Pattern 1 2 3 4 Rings long-long short-long-... please call your telephone company and ask for one that is shown. The machine will only answer calls to its registered number. The first two rings are supported by your telephone company gives... on , the receive mode is called, the machine will stay in Manual receive mode. Turning off Distinctive Ring, the machine will not answer. Note If you turn off Distinctive Ring 7 a Press Menu, 2, 0, 3. After you have set to on the machine. a ...
Users Manual - English
Page 60
...machine stores information for details. b Press a or b to the Caller ID listing, press d. To finish viewing, press Stop/Exit. c Press Black Start or Color Start. You can see the first 16 characters of the number (or name). The Out of the call originated outside your area. The LCD... time of Area message means the call . Chapter 7 Caller ID 7 The Caller ID feature lets you want to view, and then press OK. Once you answer a call, the Caller ID information disappears from the LCD, but the call . b Press a or b to On, your caller (and name, if available). The ...
...machine stores information for details. b Press a or b to the Caller ID listing, press d. To finish viewing, press Stop/Exit. c Press Black Start or Color Start. You can see the first 16 characters of the number (or name). The Out of the call originated outside your area. The LCD... time of Area message means the call . Chapter 7 Caller ID 7 The Caller ID feature lets you want to view, and then press OK. Once you answer a call, the Caller ID information disappears from the LCD, but the call . b Press a or b to On, your caller (and name, if available). The ...
Users Manual - English
Page 61
...your machine, and use the Toll Saver setting. Make sure you subscribe to Distinctive Ring Service: You must answer within four rings (the recommended setting is two rings). Telephone Services and External devices • If You Do...• If You Subscribe to your Telephone company's Distinctive Ring Service: You may choose to connect an external answering device. The TAD must plug your outgoing message. We do not receive all calls and the machine 'listens'... tones left for MFC-3360C and FAX-1860C) and Telephone (FAX-1960C). 45 Tel in this guide for fax calling (CNG) tones.
...your machine, and use the Toll Saver setting. Make sure you subscribe to Distinctive Ring Service: You must answer within four rings (the recommended setting is two rings). Telephone Services and External devices • If You Do...• If You Subscribe to your Telephone company's Distinctive Ring Service: You may choose to connect an external answering device. The TAD must plug your outgoing message. We do not receive all calls and the machine 'listens'... tones left for MFC-3360C and FAX-1860C) and Telephone (FAX-1960C). 45 Tel in this guide for fax calling (CNG) tones.
Users Manual - English
Page 62
... include it. 46 b Plug the telephone line cord from the telephone wall jack into the jack labeled EXT. The message sets up the ways to answer calls. a Record 5 seconds of your message. (This allows your machine time to listen for people sending manual faxes. For example: 'After the beep, leave a ... following: (MFC-3360C and FAX-1860C) Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 34.) (FAX-1960C) Set the receive mode to Manual with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. Note We...
... include it. 46 b Plug the telephone line cord from the telephone wall jack into the jack labeled EXT. The message sets up the ways to answer calls. a Record 5 seconds of your message. (This allows your machine time to listen for people sending manual faxes. For example: 'After the beep, leave a ... following: (MFC-3360C and FAX-1860C) Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 34.) (FAX-1960C) Set the receive mode to Manual with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. Note We...
Users Manual - English
Page 63
... as it . Plug the other end into the LINE jack on page 37.) Converting telephone wall outlets 7 There are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine. (See Easy Receive on the back of the machine. Plug the other end into the L1 or...
... as it . Plug the other end into the LINE jack on page 37.) Converting telephone wall outlets 7 There are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine. (See Easy Receive on the back of the machine. Plug the other end into the L1 or...
Users Manual - English
Page 64
.... 1 2 3 4 1 Triplex Adapter 2 Two Line Phone 3 External Two Line TAD 4 Machine You can connect a separate telephone (or telephone answering device) directly to the machine's wall outlet. External and extension phones 7 Connecting an external or extension telephone 7 You can keep two-line telephones on...Plug the other wall outlets as shown in Use (MFC-3360C and FAX-1860C) and Telephone (FAX-1960C). 48 Any difficulties with sending or receiving faxes should be answered by a switchboard operator we suggest you ask the company who handles your machine as always. Chapter 7...
.... 1 2 3 4 1 Triplex Adapter 2 Two Line Phone 3 External Two Line TAD 4 Machine You can connect a separate telephone (or telephone answering device) directly to the machine's wall outlet. External and extension phones 7 Connecting an external or extension telephone 7 You can keep two-line telephones on...Plug the other wall outlets as shown in Use (MFC-3360C and FAX-1860C) and Telephone (FAX-1960C). 48 Any difficulties with sending or receiving faxes should be answered by a switchboard operator we suggest you ask the company who handles your machine as always. Chapter 7...
Users Manual - English
Page 65
...the pseudo/double-ring after the initial ring delay. The preset Telephone Answer Code is l 5 1. Press OK. d Enter the new Telephone Answer Code. Note • If you are always disconnected when accessing your non-Brother cordless telephone is easier to receive it by using the Fax Receive Code.... Changing the remote codes 7 7 The preset Fax Receive Code is # 5 1. If you want to, you can tell your machine to answer calls during the Ring Delay. Note...
...the pseudo/double-ring after the initial ring delay. The preset Telephone Answer Code is l 5 1. Press OK. d Enter the new Telephone Answer Code. Note • If you are always disconnected when accessing your non-Brother cordless telephone is easier to receive it by using the Fax Receive Code.... Changing the remote codes 7 7 The preset Fax Receive Code is # 5 1. If you want to, you can tell your machine to answer calls during the Ring Delay. Note...
Users Manual - English
Page 74
... Max.Time b Press a or b to choose Off or On. The toll saver feature is only available when Message Center mode is on , the machine will answer after two rings if you do have voice or fax messages, and after four rings if you have any messages. If not then press (Fax...
... Max.Time b Press a or b to choose Off or On. The toll saver feature is only available when Message Center mode is on , the machine will answer after two rings if you do have voice or fax messages, and after four rings if you have any messages. If not then press (Fax...
Users Manual - English
Page 77
... your code at any touch tone telephone or fax machine, then use the same code as your fax receive code (l 5 1) or telephone answer code (# 5 1). (See Using external and extension telephones on page 49.) You can call your machine from your machine. Using your Remote ...from a telephone or another fax machine using numbers 0-9, l, or #. Voice messages (FAX-1960C only) 3 long beeps - a Press Menu, 2, 5, 2. 2.Remote Access b Enter a three-digit code using touch tone. b When your machine answers, enter your code inactive, press Clear/Back in step b to retrieve fax messages. ...
... your code at any touch tone telephone or fax machine, then use the same code as your fax receive code (l 5 1) or telephone answer code (# 5 1). (See Using external and extension telephones on page 49.) You can call your machine from your machine. Using your Remote ...from a telephone or another fax machine using numbers 0-9, l, or #. Voice messages (FAX-1960C only) 3 long beeps - a Press Menu, 2, 5, 2. 2.Remote Access b Enter a three-digit code using touch tone. b When your machine answers, enter your code inactive, press Clear/Back in step b to retrieve fax messages. ...