Users Manual - English
Page 2
.../registration/ © 2006 Brother Industries, Ltd. and, will be recorded as the original owner of the product. If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-3360C, FAX-1860C and FAX-1960C (USA only) (Circle your model ...number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is online at http://www.brother.com/registration/ By registering your product with Brother, you will help us notify you...
.../registration/ © 2006 Brother Industries, Ltd. and, will be recorded as the original owner of the product. If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-3360C, FAX-1860C and FAX-1960C (USA only) (Circle your model ...number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is online at http://www.brother.com/registration/ By registering your product with Brother, you will help us notify you...
Users Manual - English
Page 3
...stop resource for Windows® only). Brother numbers IMPORTANT For technical help us notify you of enhancements to your receipt; may serve as the original owner of the product. Your registration with Brother International Corporation, you lose your product and... special offers. Register your product By registering your Brother product. You can check here for Brother driver updates. • To keep your machine performance up to register your Fax Machine/Multi-Function Center needs...
...stop resource for Windows® only). Brother numbers IMPORTANT For technical help us notify you of enhancements to your receipt; may serve as the original owner of the product. Your registration with Brother International Corporation, you lose your product and... special offers. Register your product By registering your Brother product. You can check here for Brother driver updates. • To keep your machine performance up to register your Fax Machine/Multi-Function Center needs...
Users Manual - English
Page 4
... questions and product information for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER. Service Center Locations (Canada only) For the location of fax back subjects. In USA only: 1-800-521-2846 ii... You can get instant answers to receive faxed instructions and an Index of a Brother authorized service center, call 1-800-284-4357. This system is available 24 hours a day, 7 days a week. For Customer Service In USA: ...
... questions and product information for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER. Service Center Locations (Canada only) For the location of fax back subjects. In USA only: 1-800-521-2846 ii... You can get instant answers to receive faxed instructions and an Index of a Brother authorized service center, call 1-800-284-4357. This system is available 24 hours a day, 7 days a week. For Customer Service In USA: ...
Users Manual - English
Page 5
...-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Ink Cartridge Standard Ink Cartridge Ink Cartridge (blue) Ink Cartridge (red) Premium Glossy Photo Paper (Letter size / 20 sheets) (4"X6" size / 20 sheets) Matte Inkjet Paper (Letter size / 25 sheets) Inkjet Plain Paper (Letter size / 250 sheets...
...-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Ink Cartridge Standard Ink Cartridge Ink Cartridge (blue) Ink Cartridge (red) Premium Glossy Photo Paper (Letter size / 20 sheets) (4"X6" size / 20 sheets) Matte Inkjet Paper (Letter size / 25 sheets) Inkjet Plain Paper (Letter size / 250 sheets...
Users Manual - English
Page 7
... or refurbished product), prior to your purchase you are not the Original Purchaser and the product that expired in accordance with a rated life; Supply Brother or the Brother Authorized Service Center with a copy of your bill of sale. and, 5 Problems arising from the original purchase date or the rated life of ... its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for parts or labor. You are responsible for loss or damage to this Product (including but not limited...
... or refurbished product), prior to your purchase you are not the Original Purchaser and the product that expired in accordance with a rated life; Supply Brother or the Brother Authorized Service Center with a copy of your bill of sale. and, 5 Problems arising from the original purchase date or the rated life of ... its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for parts or labor. You are responsible for loss or damage to this Product (including but not limited...
Users Manual - English
Page 10
... 2 Using the documentation 2 Symbols and conventions used in the documentation 2 Accessing the Software User's Guide (MFC-3360C only 2 Viewing Documentation 2 Accessing Brother Support (For Windows 4 Control panel overview 5 2 Loading documents and paper 8 Loading documents 8 Using the ADF 8 Scannable area 9 Acceptable paper and... Volume 20 Beeper Volume 20 Speaker Volume 20 Handset Volume (MFC-3360C and FAX-1860C 21 Choosing the Handset Volume (For Volume Amplify) (MFC-3360C and FAX-1860C 21 Setting Volume Amplify 22 Automatic Daylight Savings Time 22 LCD display ......
... 2 Using the documentation 2 Symbols and conventions used in the documentation 2 Accessing the Software User's Guide (MFC-3360C only 2 Viewing Documentation 2 Accessing Brother Support (For Windows 4 Control panel overview 5 2 Loading documents and paper 8 Loading documents 8 Using the ADF 8 Scannable area 9 Acceptable paper and... Volume 20 Beeper Volume 20 Speaker Volume 20 Handset Volume (MFC-3360C and FAX-1860C 21 Choosing the Handset Volume (For Volume Amplify) (MFC-3360C and FAX-1860C 21 Setting Volume Amplify 22 Automatic Daylight Savings Time 22 LCD display ......
Users Manual - English
Page 11
... password 23 Turning TX Lock on/off 24 Memory Security (FAX-1960C only 24 Setting and changing the Memory Security password 25 Turning Memory Security on/off 25 Section II Fax 5 Sending a fax 28 Entering Fax mode 28 Faxing from the ADF 28 Color fax transmission 28 Canceling a fax in progress 28 Broadcasting (Black & White only 28 Canceling a Broadcast...
... password 23 Turning TX Lock on/off 24 Memory Security (FAX-1960C only 24 Setting and changing the Memory Security password 25 Turning Memory Security on/off 25 Section II Fax 5 Sending a fax 28 Entering Fax mode 28 Faxing from the ADF 28 Color fax transmission 28 Canceling a fax in progress 28 Broadcasting (Black & White only 28 Canceling a Broadcast...
Users Manual - English
Page 12
...40 Voice Operations 40 Making a telephone call 40 Answering calls with the Speaker Phone (FAX-1960C 40 Hold ...40 Tone or pulse (Canada only 41 Fax/Tel mode when the power key is on 41 Fax/Tel mode when the power key is off 41 Telephone services 42 Distinctive Ring 42 ...48 External and extension phones 48 Connecting an external or extension telephone 48 Using external and extension telephones 49 Using a non-Brother cordless external telephone (MFC-3360C and FAX-1860C 49 Using remote codes 49 8 Dialing and storing numbers 50 How to Dial ...50 Manual dialing 50 One-Touch Dialing...
...40 Voice Operations 40 Making a telephone call 40 Answering calls with the Speaker Phone (FAX-1960C 40 Hold ...40 Tone or pulse (Canada only 41 Fax/Tel mode when the power key is on 41 Fax/Tel mode when the power key is off 41 Telephone services 42 Distinctive Ring 42 ...48 External and extension phones 48 Connecting an external or extension telephone 48 Using external and extension telephones 49 Using a non-Brother cordless external telephone (MFC-3360C and FAX-1860C 49 Using remote codes 49 8 Dialing and storing numbers 50 How to Dial ...50 Manual dialing 50 One-Touch Dialing...
Users Manual - English
Page 13
9 Message Center (FAX-1960C only) 55 Message Center Mode 55 Setting up the Message Center 55 Outgoing message (OGM 55 Fax/Tel OGM (Announcement 56 Activating Message Center memory 56 Managing your messages 56 Message Indicator 56 Playing voice messages 56 Printing fax messages 57 Erasing incoming...for incoming messages 58 Setting toll saver 58 ICM Recording Monitor 58 10 Remote fax options 59 Fax Forwarding...59 Paging ...59 Fax Storage ...60 Changing Remote Fax Options 60 Turning off Remote Fax Options 60 Remote Retrieval 61 Setting a Remote Access Code 61 Using your Remote...
9 Message Center (FAX-1960C only) 55 Message Center Mode 55 Setting up the Message Center 55 Outgoing message (OGM 55 Fax/Tel OGM (Announcement 56 Activating Message Center memory 56 Managing your messages 56 Message Indicator 56 Playing voice messages 56 Printing fax messages 57 Erasing incoming...for incoming messages 58 Setting toll saver 58 ICM Recording Monitor 58 10 Remote fax options 59 Fax Forwarding...59 Paging ...59 Fax Storage ...60 Changing Remote Fax Options 60 Turning off Remote Fax Options 60 Remote Retrieval 61 Setting a Remote Access Code 61 Using your Remote...
Users Manual - English
Page 15
B Troubleshooting and Routine Maintenance 90 Troubleshooting 90 If you are having difficulty with your machine 90 Error messages 95 Transferring your faxes or Fax Journal report 98 Document jam 98 Printer jam or paper jam 99 Dial Tone ...101 Phone line interference 101 Routine maintenance 102 Replacing the ink ...
B Troubleshooting and Routine Maintenance 90 Troubleshooting 90 If you are having difficulty with your machine 90 Error messages 95 Transferring your faxes or Fax Journal report 98 Document jam 98 Printer jam or paper jam 99 Dial Tone ...101 Phone line interference 101 Routine maintenance 102 Replacing the ink ...
Users Manual - English
Page 16
D Specifications 121 General ...121 Print media...123 Fax ...124 Message Center (FAX-1960C only 125 Digital Cordless Handset (FAX-1960C only 125 Battery ...125 Copy ...126 Scanner (MFC-3360C only 126 Printer ...127 Interface ...128 Computer requirements 128 Consumable items 129 E Glossary 130 F Index 134 xiv
D Specifications 121 General ...121 Print media...123 Fax ...124 Message Center (FAX-1960C only 125 Digital Cordless Handset (FAX-1960C only 125 Battery ...125 Copy ...126 Scanner (MFC-3360C only 126 Printer ...127 Interface ...128 Computer requirements 128 Consumable items 129 E Glossary 130 F Index 134 xiv
Users Manual - English
Page 18
... you to devices and operations that may arise or give tips about the machine such as how to use Printer, Scanner and PC Fax. Notes tell you how you can find the documentation by following symbols and conventions are not compatible with other objects. If you have...you should respond to a situation that are used in the Courier New font identifies messages on your machine. Electrical Hazard icons alert you for buying a Brother machine! b If the model name screen appears, click your CD-ROM drive. 1 General Information 1 Using the documentation 1 Thank you to possible ...
... you to devices and operations that may arise or give tips about the machine such as how to use Printer, Scanner and PC Fax. Notes tell you how you can find the documentation by following symbols and conventions are not compatible with other objects. If you have...you should respond to a situation that are used in the Courier New font identifies messages on your machine. Electrical Hazard icons alert you for buying a Brother machine! b If the model name screen appears, click your CD-ROM drive. 1 General Information 1 Using the documentation 1 Thank you to possible ...
Users Manual - English
Page 22
... 9 1 On/Off Hold/Intercom (FAX-1960C only) You can turn the machine on the screen to help you set up and use your machine. 3 One-Touch keys Instantly accesses your fax machine will answer, and then press Black Start or Color Start. Lets you temporarily change the resolution when ... . Lets you temporarily change multiple copy settings. Hook/Hold (MFC-3360C and FAX-1860C only) Copy Options (FAX-1860C and FAX-1960C) Press before dialing if you want to make sure a fax machine will handle incoming calls. (See Choosing the Receive Mode on the intercom or to ...
... 9 1 On/Off Hold/Intercom (FAX-1960C only) You can turn the machine on the screen to help you set up and use your machine. 3 One-Touch keys Instantly accesses your fax machine will answer, and then press Black Start or Color Start. Lets you temporarily change the resolution when ... . Lets you temporarily change multiple copy settings. Hook/Hold (MFC-3360C and FAX-1860C only) Copy Options (FAX-1860C and FAX-1960C) Press before dialing if you want to make sure a fax machine will handle incoming calls. (See Choosing the Receive Mode on the intercom or to ...
Users Manual - English
Page 23
...Back Press to record messages. 13 Message Center keys (FAX-1960C only) MC On/Off Turns the Message Center on the scanning setting in the ControlCenter software). Black Color Lets you start sending faxes or making copies in full color. Will also flash if you have new messages. ...Copy Lets you access Copy mode. 12 Microphone (FAX-1960C only) Used by the Speaker Phone feature and to cancel the current setting. OK Lets you store your settings in the machine. 9 Start keys: Color Lets you start sending faxes or making copies in black & white. For ...
...Back Press to record messages. 13 Message Center keys (FAX-1960C only) MC On/Off Turns the Message Center on the scanning setting in the ControlCenter software). Black Color Lets you start sending faxes or making copies in full color. Will also flash if you have new messages. ...Copy Lets you access Copy mode. 12 Microphone (FAX-1960C only) Used by the Speaker Phone feature and to cancel the current setting. OK Lets you store your settings in the machine. 9 Start keys: Color Lets you start sending faxes or making copies in black & white. For ...
Users Manual - English
Page 24
... g/m2 A4) Document Sizes Supported 2 Length: Width: Weight: 5 to14 in. (127 to 355.6 mm) 3.5 to 8.5 in the ADF. Using the ADF 2 The ADF can send a fax, make copies, and scan (MFC-3360C only) from the ADF (automatic document feeder). Use standard 20 lb (80 g/m2) paper and always fan the pages...
... g/m2 A4) Document Sizes Supported 2 Length: Width: Weight: 5 to14 in. (127 to 355.6 mm) 3.5 to 8.5 in the ADF. Using the ADF 2 The ADF can send a fax, make copies, and scan (MFC-3360C only) from the ADF (automatic document feeder). Use standard 20 lb (80 g/m2) paper and always fan the pages...
Users Manual - English
Page 25
...various paper types before buying large quantities. The figures below show the areas you cannot scan on paper. 3 4 1 2 Usage Document Top (1) Left (3) Size Bottom (2) Right (4) Fax Letter 0.12 in. 0.16 in. (3 mm) (4 mm) A4 0.12 in. 0.04 in. (3 mm) (1 mm) Copy Letter 0.12 in. (3 mm) 0.12 in.... Scannable area 2 The scannable area depends on the settings in the application you are using . For best results, use Brother paper. When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to choose the proper media in the 'Basic' tab of...
...various paper types before buying large quantities. The figures below show the areas you cannot scan on paper. 3 4 1 2 Usage Document Top (1) Left (3) Size Bottom (2) Right (4) Fax Letter 0.12 in. 0.16 in. (3 mm) (4 mm) A4 0.12 in. 0.04 in. (3 mm) (1 mm) Copy Letter 0.12 in. (3 mm) 0.12 in.... Scannable area 2 The scannable area depends on the settings in the application you are using . For best results, use Brother paper. When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to choose the proper media in the 'Basic' tab of...
Users Manual - English
Page 27
...) JE4 Envelope 4.1 × 9.3 in. (105 × 235 mm) Letter 8 1/2 × 11 in. (216 × 279 mm) A4 8.3 × 11.7 in. (210 × 297 mm) 2 2 Usage 2 Fax Copy Printer Yes Yes Yes Yes Yes Yes Yes Yes Yes - - Yes Yes - - Yes - - Yes - -
...) JE4 Envelope 4.1 × 9.3 in. (105 × 235 mm) Letter 8 1/2 × 11 in. (216 × 279 mm) A4 8.3 × 11.7 in. (210 × 297 mm) 2 2 Usage 2 Fax Copy Printer Yes Yes Yes Yes Yes Yes Yes Yes Yes - - Yes Yes - - Yes - - Yes - -
Users Manual - English
Page 34
... Manual Available operations No machine operations will clean the print head periodically. Turning the machine off . Fax Receive Easy Receive Delayed Fax 3 Fax Forward 3 Paging 3 Fax Storage 3 Remote Retrieval 3 Easy Receive Delayed Fax 3 1 You cannot receive a fax with Black Start or Color Start. 2 You can receive telephone calls by pressing the On/Off key. Turning the machine...
... Manual Available operations No machine operations will clean the print head periodically. Turning the machine off . Fax Receive Easy Receive Delayed Fax 3 Fax Forward 3 Paging 3 Fax Storage 3 Remote Retrieval 3 Easy Receive Delayed Fax 3 1 You cannot receive a fax with Black Start or Color Start. 2 You can receive telephone calls by pressing the On/Off key. Turning the machine...
Users Manual - English
Page 35
...FAX-1960C On/Off Receive setting mode Available operations Fax - Receive: Off No machine operations will be available. (factory setting) Fax Fax Only Receive: On 1 2 Manual 3 Fax Receive Easy Receive Delayed Fax 5 Fax Forward 5 Paging 5 Fax Storage 5 Remote Retrieval 5 MC Fax Receive Recording Incoming Messages Easy Receive Delayed Fax 5 Fax Forward 5 Paging 5 Fax... Fax, Scan (MFC-3360C only), and Copy. Note The machine ejects paper with Black Start or Color ...Inkjet Paper, Brother Photo, Other Photo or Transparency. b Press a or b to Fax/Tel. 5 Set before it returns to...
...FAX-1960C On/Off Receive setting mode Available operations Fax - Receive: Off No machine operations will be available. (factory setting) Fax Fax Only Receive: On 1 2 Manual 3 Fax Receive Easy Receive Delayed Fax 5 Fax Forward 5 Paging 5 Fax Storage 5 Remote Retrieval 5 MC Fax Receive Recording Incoming Messages Easy Receive Delayed Fax 5 Fax Forward 5 Paging 5 Fax... Fax, Scan (MFC-3360C only), and Copy. Note The machine ejects paper with Black Start or Color ...Inkjet Paper, Brother Photo, Other Photo or Transparency. b Press a or b to Fax/Tel. 5 Set before it returns to...
Users Manual - English
Page 36
... when you press a key, make a mistake or after you change the paper size setting at the same time so your machine can fit an incoming fax on , the machine will need to choose Low, Med, High or Off. a Press Menu, 1, 3. a Press Menu, 1, 4, 2. b Press a or b to change it again. c ... d or c to choose Low, Med, High or Off. Press OK. Press OK. b Press a or b to adjust the volume level. c Press Hook/Hold. (FAX-1960C) You can also adjust the speaker volume by following the instructions below: Setting the Ring Volume from High to Off. The LCD shows the current ...
... when you press a key, make a mistake or after you change the paper size setting at the same time so your machine can fit an incoming fax on , the machine will need to choose Low, Med, High or Off. a Press Menu, 1, 3. a Press Menu, 1, 4, 2. b Press a or b to change it again. c ... d or c to choose Low, Med, High or Off. Press OK. Press OK. b Press a or b to adjust the volume level. c Press Hook/Hold. (FAX-1960C) You can also adjust the speaker volume by following the instructions below: Setting the Ring Volume from High to Off. The LCD shows the current ...