User Guide
Page 7
... 90 days from someone other than an authorized Brother reseller in materials or workmanship. 6 Normal Periodic Maintenance Items, such as otherwise provided herein, Brother warrants that this Product was used outside the United States). and, 5 Problems arising from other than defects in the United States...U.S. You are responsible for parts or labor. This limited warranty is VOID if this warranty and if you first reported the problem to Brother or an Authorized Service Center within the United States (and does not include shipping outside , the United States, this Product ...
... 90 days from someone other than an authorized Brother reseller in materials or workmanship. 6 Normal Periodic Maintenance Items, such as otherwise provided herein, Brother warrants that this Product was used outside the United States). and, 5 Problems arising from other than defects in the United States...U.S. You are responsible for parts or labor. This limited warranty is VOID if this warranty and if you first reported the problem to Brother or an Authorized Service Center within the United States (and does not include shipping outside , the United States, this Product ...
User Guide
Page 8
... are your sole (i.e., only) and exclusive remedies under this Product. © 2003, 2006 Brother International Corporation vi What happens when Brother elects to replace your original Product to Brother within five (5) business days; (ii) the problems with the instructions provided by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service...
... are your sole (i.e., only) and exclusive remedies under this Product. © 2003, 2006 Brother International Corporation vi What happens when Brother elects to replace your original Product to Brother within five (5) business days; (ii) the problems with the instructions provided by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service...
User Guide
Page 29
f Gently adjust the paper side guides with both hands and the paper length guide to the end of the tray and cause feed problems. g Close the output paper tray cover (1) and slide it forward. it clicks and unfold the paper support flap (2). 2 1 Note If you are using Legal size ...
f Gently adjust the paper side guides with both hands and the paper length guide to the end of the tray and cause feed problems. g Close the output paper tray cover (1) and slide it forward. it clicks and unfold the paper support flap (2). 2 1 Note If you are using Legal size ...
User Guide
Page 30
... of the following types of a baggy construction. • That are embossed (have raised writing on them as flat as they will cause paper feed problems: • If they are of envelopes, as possible. b Put the envelopes or post cards into the paper tray with the address side down and... the leading edge in first as shown in the paper tray at a time. Glue Double flap Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes or post cards. 1 2 14 Chapter 2 Loading envelopes and post cards 2 About envelopes 2 ...
... of the following types of a baggy construction. • That are embossed (have raised writing on them as flat as they will cause paper feed problems: • If they are of envelopes, as possible. b Put the envelopes or post cards into the paper tray with the address side down and... the leading edge in first as shown in the paper tray at a time. Glue Double flap Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes or post cards. 1 2 14 Chapter 2 Loading envelopes and post cards 2 About envelopes 2 ...
User Guide
Page 31
b Make sure the open flap is either to the side of the envelope or to reach it. Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray, you have problems when printing on envelopes, try the following suggestions: 2 a Open the envelope flap. Loading documents and paper If you may not be able to the back edge of the envelope when printing. c Adjust the size and margin in your application. Make sure printing has finished, and 2 then pull the tray completely out of the machine. 15
b Make sure the open flap is either to the side of the envelope or to reach it. Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray, you have problems when printing on envelopes, try the following suggestions: 2 a Open the envelope flap. Loading documents and paper If you may not be able to the back edge of the envelope when printing. c Adjust the size and margin in your application. Make sure printing has finished, and 2 then pull the tray completely out of the machine. 15
User Guide
Page 51
... on your machine. Note Please call your line can change or cancel the Distinctive Ring pattern at any problems. If each other names for an extra line. What does Brother's 'Distinctive Ring' do ? 7 Your telephone company's Distinctive Ring service allows you to have a separate...on the same phone line. What does your telephone company's 'Distinctive Ring' do ? 7 The Brother machine has a Distinctive Ring feature that some telephone companies offer. Distinctive Ring 7 Brother uses the term 'Distinctive Ring' but different telephone companies have Voice Mail on , there is so...
... on your machine. Note Please call your line can change or cancel the Distinctive Ring pattern at any problems. If each other names for an extra line. What does Brother's 'Distinctive Ring' do ? 7 Your telephone company's Distinctive Ring service allows you to have a separate...on the same phone line. What does your telephone company's 'Distinctive Ring' do ? 7 The Brother machine has a Distinctive Ring feature that some telephone companies offer. Distinctive Ring 7 Brother uses the term 'Distinctive Ring' but different telephone companies have Voice Mail on , there is so...
User Guide
Page 91
...Brother numbers on coin service lines provided by this equipment does not disable your alarm equipment. There are no warranties extended or granted by the telephone company or connected to party lines. This equipment may request that you disconnect the equipment until the problem is resolved. If you are applied to solve a problem...this equipment, for information. If you have questions about what will disable alarm equipment, call Brother Customer Service. (See Brother numbers on page i.) WARNING For protection against the risk of this information, including direct, ...
...Brother numbers on coin service lines provided by this equipment does not disable your alarm equipment. There are no warranties extended or granted by the telephone company or connected to party lines. This equipment may request that you disconnect the equipment until the problem is resolved. If you are applied to solve a problem...this equipment, for information. If you have questions about what will disable alarm equipment, call Brother Customer Service. (See Brother numbers on page i.) WARNING For protection against the risk of this information, including direct, ...
User Guide
Page 94
.... 78 If you need additional help , you bought the machine. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Most problems can be made from within that the correct printer driver has been installed and chosen. One or more ink cartridges...
.... 78 If you need additional help , you bought the machine. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Most problems can be made from within that the correct printer driver has been installed and chosen. One or more ink cartridges...
User Guide
Page 96
... clicks and unfold the paper support flap. (See the illustrations in Loading paper and other person to see if the problem is printed on two pages. Replace the color ink cartridges that more than two types of font sizes within your application software. Wait to send a manual fax. ... phone's handset, (or the machine's handset if available), and then dial the number to hear fax receiving tone before pressing Black Start or Color Start. Printing (Continued) Difficulty Suggestions Machine feeds multiple pages Make sure the paper is in the correct receiving mode for your setup. (See...
... clicks and unfold the paper support flap. (See the illustrations in Loading paper and other person to see if the problem is printed on two pages. Replace the color ink cartridges that more than two types of font sizes within your application software. Wait to send a manual fax. ... phone's handset, (or the machine's handset if available), and then dial the number to hear fax receiving tone before pressing Black Start or Color Start. Printing (Continued) Difficulty Suggestions Machine feeds multiple pages Make sure the paper is in the correct receiving mode for your setup. (See...
User Guide
Page 97
...machine answers, hang up at once. Make sure that the receiving machine has paper. Try sending the fax again. Try avoiding this problem by pressing Stop/Exit. There is probably temporary noise or static on page 54.) Make sure the panel cover is illuminated. (...on page 89.) Try changing your machine may mistakenly interpret certain voices or music on page 32.) If you made shows the same problem, clean the scanner. (See Cleaning the scanner on page 24.) Check all line cord connections. Troubleshooting and Routine Maintenance Receiving Faxes ...
...machine answers, hang up at once. Make sure that the receiving machine has paper. Try sending the fax again. Try avoiding this problem by pressing Stop/Exit. There is probably temporary noise or static on page 54.) Make sure the panel cover is illuminated. (...on page 89.) Try changing your machine may mistakenly interpret certain voices or music on page 32.) If you made shows the same problem, clean the scanner. (See Cleaning the scanner on page 24.) Check all line cord connections. Troubleshooting and Routine Maintenance Receiving Faxes ...
User Guide
Page 98
...interruption is completely closed . The Setup Receive setting is available only when the machine is not illuminated, press it may create a problem sending or receiving faxes. For example: If you try to access the Setup Receive menu. Suggestions If the Fax key is in... business, a separate phone line with OCR, click File, Scan and choose the Brother TWAIN/WIA driver. Make sure the Brother TWAIN/WIA driver is recommended. Brother's ECM feature should help overcome this problem. Copying Difficulty Difficulty Cannot make a copy Vertical streaks appear in Fax mode.
...interruption is completely closed . The Setup Receive setting is available only when the machine is not illuminated, press it may create a problem sending or receiving faxes. For example: If you try to access the Setup Receive menu. Suggestions If the Fax key is in... business, a separate phone line with OCR, click File, Scan and choose the Brother TWAIN/WIA driver. Make sure the Brother TWAIN/WIA driver is recommended. Brother's ECM feature should help overcome this problem. Copying Difficulty Difficulty Cannot make a copy Vertical streaks appear in Fax mode.
User Guide
Page 99
Visit us at http://solutions.brother.com. Open the Upper Clear Jam Cover and remove any sophisticated office product, errors may occur. If the problem continues, call . Firmly close it clicks. See Using the ADF on page 86. If you will cancel the job and clear it ....the ink cartridge cover until it again. Print data is too warm. Error Message Cause Action Change Unable XX The machine has a mechanical problem. The machine will not lose any important messages. Allow the machine to check your faxes or Fax Journal report on page 36.) High ...
Visit us at http://solutions.brother.com. Open the Upper Clear Jam Cover and remove any sophisticated office product, errors may occur. If the problem continues, call . Firmly close it clicks. See Using the ADF on page 86. If you will cancel the job and clear it ....the ink cartridge cover until it again. Print data is too warm. Error Message Cause Action Change Unable XX The machine has a mechanical problem. The machine will not lose any important messages. Allow the machine to check your faxes or Fax Journal report on page 36.) High ...
User Guide
Page 100
..., see Transferring your telephone company. (See Caller ID on page 89.) Low Temperature The print head is not programmed. If a sending machine has a color fax, the machine's 'handshake' will ask that the fax be sent as black and white. Order a new ink cartridge. (See Ordering accessories and ...to convert it . Take out the ink cartridge and put it in the machine. Error Message Cause Action Init Unable XX The machine has a mechanical problem. -OR- A foreign objects such as black and white. Verify the number and try again. The machine will be sent as a clip or ...
..., see Transferring your telephone company. (See Caller ID on page 89.) Low Temperature The print head is not programmed. If a sending machine has a color fax, the machine's 'handshake' will ask that the fax be sent as black and white. Order a new ink cartridge. (See Ordering accessories and ...to convert it . Take out the ink cartridge and put it in the machine. Error Message Cause Action Init Unable XX The machine has a mechanical problem. -OR- A foreign objects such as black and white. Verify the number and try again. The machine will be sent as a clip or ...
User Guide
Page 101
... Memory The machine's memory is jammed in progress finish and then try again. Paper Jam Paper is full. Print Unable XX The machine has a mechanical problem. Scan Unable XX -OR- Troubleshooting and Routine Maintenance Error Message Cause Out of paper (Letter, Legal or A4), and then press Black Start or...
... Memory The machine's memory is jammed in progress finish and then try again. Paper Jam Paper is full. Print Unable XX The machine has a mechanical problem. Scan Unable XX -OR- Troubleshooting and Routine Maintenance Error Message Cause Out of paper (Letter, Legal or A4), and then press Black Start or...
User Guide
Page 105
... equipped with a message on your phone line, you may prefer to possible interference on the LCD. If one or more ink cartridges are having problems sending or receiving a fax due to use it only when needed. Normal sets the modem speed at 14400 bps. (Default) Press ...OK. b Pull the lock release levers down and take out the ink cartridges for color fax sending. When the machine detects an ink cartridge is a recurring problem on the LCD. Unless interference is running out of the 4 cartridges. c Press Stop/Exit. Routine maintenance B ...
... equipped with a message on your phone line, you may prefer to possible interference on the LCD. If one or more ink cartridges are having problems sending or receiving a fax due to use it only when needed. Normal sets the modem speed at 14400 bps. (Default) Press ...OK. b Pull the lock release levers down and take out the ink cartridges for color fax sending. When the machine detects an ink cartridge is a recurring problem on the LCD. Unless interference is running out of the 4 cartridges. c Press Stop/Exit. Routine maintenance B ...
User Guide
Page 107
... ink and/or cartridges in the Brother machine may result in unsatisfactory print quality. If you do so, it in the wrong position, clean the print head several times after correcting the cartridge installation. Our warranty coverage does not apply to any problem that you do not refill the ...the quantity of installation. If you do not need to leak out of unauthorized third party ink and/or cartridges. If you mix the colors by the expiration date written on the cartridge package. Once you are concerned. DO NOT dismantle or tamper with soap or detergent at once...
... ink and/or cartridges in the Brother machine may result in unsatisfactory print quality. If you do so, it in the wrong position, clean the print head several times after correcting the cartridge installation. Our warranty coverage does not apply to any problem that you do not refill the ...the quantity of installation. If you do not need to leak out of unauthorized third party ink and/or cartridges. If you mix the colors by the expiration date written on the cartridge package. Once you are concerned. DO NOT dismantle or tamper with soap or detergent at once...
User Guide
Page 111
.... Start Cleaning? 1.Yes 2.No Press 1 (Yes). If the problem still exists, repeat the cleaning and test print procedures at the nozzle check pattern. c Press a or b to choose Test Print. e Check the quality of the four color blocks on page i.) CAUTION DO NOT touch the print head. The... is still poor, replace the ink cartridge for the clogged color. Touching the print head may cause permanent damage and may be clogged. After the print head nozzle is still missing, call Brother Customer Service. (See Brother numbers on the sheet. The machine starts printing the Print ...
.... Start Cleaning? 1.Yes 2.No Press 1 (Yes). If the problem still exists, repeat the cleaning and test print procedures at the nozzle check pattern. c Press a or b to choose Test Print. e Check the quality of the four color blocks on page i.) CAUTION DO NOT touch the print head. The... is still poor, replace the ink cartridge for the clogged color. Touching the print head may cause permanent damage and may be clogged. After the print head nozzle is still missing, call Brother Customer Service. (See Brother numbers on the sheet. The machine starts printing the Print ...
User Guide
Page 113
XXXXXXXXX c Press Stop/Exit. Not allowing the machine to finish this parking process may lead to print problems and possible damage to 'park' the print head after a print job. Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can see the ...
XXXXXXXXX c Press Stop/Exit. Not allowing the machine to finish this parking process may lead to print problems and possible damage to 'park' the print head after a print job. Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can see the ...
User Guide
Page 119
... to on or off. If you can dial by pressing only a few keys (and Start). Stores One-Touch Dial 43 numbers, so you are having problems 27 sending faxes overseas, set this to be sent. Changes the lightness or 26 darkness of day in 24 28 hour format that the delayed...
... to on or off. If you can dial by pressing only a few keys (and Start). Stores One-Touch Dial 43 numbers, so you are having problems 27 sending faxes overseas, set this to be sent. Changes the lightness or 26 darkness of day in 24 28 hour format that the delayed...
User Guide
Page 120
... for Broadcasting. 6.Remaining - - Main Menu 2.Fax (Continued) Submenu Menu Selections Options Descriptions Page 4.Report Setting 1.Transmission On On+Image Off* Sets initial setup for transmission problems. 3.Distinctive Basic Off* Set (On) Uses the Telephone 35 Company's Distinctive Ring subscriber service to store incoming faxes in 28 Jobs the memory and lets...
... for Broadcasting. 6.Remaining - - Main Menu 2.Fax (Continued) Submenu Menu Selections Options Descriptions Page 4.Report Setting 1.Transmission On On+Image Off* Sets initial setup for transmission problems. 3.Distinctive Basic Off* Set (On) Uses the Telephone 35 Company's Distinctive Ring subscriber service to store incoming faxes in 28 Jobs the memory and lets...