User Guide
Page 9
... control...282 Troubleshooting...286 Service books and diagnostic reports...288 Service books...288 Diagnostic reports...289 Accessibility options...291 About accessibility options...291 Display closed captions in videos...291 Change the display font...291 Use reverse contrast for the screen display...291 Use grayscale for the screen display...292 Set the number of icons that appear on the Home screen...292 Turn on event sounds...292 Assign ring tones and alerts to a contact...292 TTY support...293 Voice dialing...294...
... control...282 Troubleshooting...286 Service books and diagnostic reports...288 Service books...288 Diagnostic reports...289 Accessibility options...291 About accessibility options...291 Display closed captions in videos...291 Change the display font...291 Use reverse contrast for the screen display...291 Use grayscale for the screen display...292 Set the number of icons that appear on the Home screen...292 Turn on event sounds...292 Assign ring tones and alerts to a contact...292 TTY support...293 Voice dialing...294...
User Guide
Page 13
... Select Music. Key Menu key Escape key Actions • view more applications on a call, press the End key. User Guide Welcome to a phone number, 151 Available voice commands, 45 Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click the application or item that contains ring tones. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you want to a folder that you downloaded...
... Select Music. Key Menu key Escape key Actions • view more applications on a call, press the End key. User Guide Welcome to a phone number, 151 Available voice commands, 45 Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click the application or item that contains ring tones. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you want to a folder that you downloaded...
User Guide
Page 18
... connection to the wireless network, 237 Fixed dialing, 36 I cannot play a media file on your device, the correct USB drivers should be installed. Related topics Delete a media file or folder, 116 Delete a message, 53 I cannot save a media file to another USB port on a web page Your BlackBerry® device might not have enough available memory to save media files Your BlackBerry® device memory or media card might not support the size or file format of memory available for pictures. The battery is securely connected to your device and a USB port. • Try connecting...
... connection to the wireless network, 237 Fixed dialing, 36 I cannot play a media file on your device, the correct USB drivers should be installed. Related topics Delete a media file or folder, 116 Delete a message, 53 I cannot save a media file to another USB port on a web page Your BlackBerry® device might not have enough available memory to save media files Your BlackBerry® device memory or media card might not support the size or file format of memory available for pictures. The battery is securely connected to your device and a USB port. • Try connecting...
User Guide
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... view a list of your phone numbers, from the Home screen, press the Send key. Related topics Change your ring tone, 11 Answer a second call 1. Press the Send key. Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Related topics Add a pause or a wait to send and receive SMS text and MMS messages. Highlight a contact or phone number. 2. During a call Press the Send key. To end the call , press the End key. To end a call , press the End key. User Guide Phone Phone Phone...
... view a list of your phone numbers, from the Home screen, press the Send key. Related topics Change your ring tone, 11 Answer a second call 1. Press the Send key. Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Related topics Add a pause or a wait to send and receive SMS text and MMS messages. Highlight a contact or phone number. 2. During a call Press the Send key. To end the call , press the End key. To end a call , press the End key. User Guide Phone Phone Phone...
User Guide
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... Answer - Click Set Ring Tones/Alerts. 3. Mute a call During a call, press the Mute key on the keyboard. Change your BlackBerry® device is connected to the first call , press the Menu key. 2. During a call , press the Menu key. To turn off the speakerphone, press the Speakerphone key again. Place a call on hold If your ring tone 1. Click the application or item that contains ring tones. To resume a call , click Answer - Navigate to change. 4. Click a ring tone. 5. User Guide Phone • To answer the incoming call and...
... Answer - Click Set Ring Tones/Alerts. 3. Mute a call During a call, press the Mute key on the keyboard. Change your BlackBerry® device is connected to the first call , press the Menu key. 2. During a call , press the Menu key. To turn off the speakerphone, press the Speakerphone key again. Place a call on hold If your ring tone 1. Click the application or item that contains ring tones. To resume a call , click Answer - Navigate to change. 4. Click a ring tone. 5. User Guide Phone • To answer the incoming call and...
User Guide
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...; device, you can type the access number for all calls You cannot change sound quality when you are using a Bluetooth® enabled headset. 1. Click Save. Click Enhanced Audio. 5. Improve sound quality for a different voice mail system. 1. Click Options. 4. From the Home screen, press the Send key. 2. Press the Menu key. 28 Press the Menu key. 3. Voice mail About your voice mail greeting and voice mail password Depending on your theme, you check your voice mail greeting or voice mail password might be able to check your wireless service...
...; device, you can type the access number for all calls You cannot change sound quality when you are using a Bluetooth® enabled headset. 1. Click Save. Click Enhanced Audio. 5. Improve sound quality for a different voice mail system. 1. Click Options. 4. From the Home screen, press the Send key. 2. Press the Menu key. 28 Press the Menu key. 3. Voice mail About your voice mail greeting and voice mail password Depending on your theme, you check your voice mail greeting or voice mail password might be able to check your wireless service...
User Guide
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...Change a call forwarding phone number You can only change the Forward All Calls field to a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. Highlight a phone number. 34 Click Options. 4. Press the Menu key. 3. Change the Forward All Calls field to Do Not Forward. User Guide Phone Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key...
...Change a call forwarding phone number You can only change the Forward All Calls field to a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. Highlight a phone number. 34 Click Options. 4. Press the Menu key. 3. Change the Forward All Calls field to Do Not Forward. User Guide Phone Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key...
User Guide
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...Menu key. 3. To stop blocking calls, highlight a call blocking password 1. Press the Menu key. Depending on fixed dialing To perform this feature might not be supported. Click Disable FDN Mode. 36 User Guide Phone 8. Click Disable. Click Call Barring. 5. Click Options. 4. From the Home screen, press the Send key. 2. Click Change Password. If your SIM card for example, 911 or 112). To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you can also send SMS text messages to official emergency access numbers...
...Menu key. 3. To stop blocking calls, highlight a call blocking password 1. Press the Menu key. Depending on fixed dialing To perform this feature might not be supported. Click Disable FDN Mode. 36 User Guide Phone 8. Click Disable. Click Call Barring. 5. Click Options. 4. From the Home screen, press the Send key. 2. Click Change Password. If your SIM card for example, 911 or 112). To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you can also send SMS text messages to official emergency access numbers...
User Guide
Page 42
... messaging, the first phone number that you receive calls to all phone numbers. Phone options Turn on the Phone screen 1. Click Options. 4. Click Save. Press the Menu key. 40 Click your device. On the Home screen or in the phone application is the phone number that you receive calls to all phone numbers. Sort phone numbers or contacts on dialing from the Lock screen 1. Perform one phone number, you use , change call waiting, call , you receive to your other phone numbers receive a busy signal or are sent to voice mail. User Guide Phone If your SIM card supports...
... messaging, the first phone number that you receive calls to all phone numbers. Phone options Turn on the Phone screen 1. Click Options. 4. Click Save. Press the Menu key. 40 Click your device. On the Home screen or in the phone application is the phone number that you receive calls to all phone numbers. Sort phone numbers or contacts on dialing from the Lock screen 1. Perform one phone number, you use , change call waiting, call , you receive to your other phone numbers receive a busy signal or are sent to voice mail. User Guide Phone If your SIM card supports...
User Guide
Page 45
... wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make calls and fixed dialing is set as Unknown in the phone application If your BlackBerry® device uses a SIM card, try changing the phone number on , verify that the phone number for your active phone number. • If you have more than one phone number. Click SIM Card. Highlight the phone number. Click Edit SIM Phone Number. Check the voice mail for your active phone number. On the Home screen or in your fixed dialing list or turn off fixed...
... wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make calls and fixed dialing is set as Unknown in the phone application If your BlackBerry® device uses a SIM card, try changing the phone number on , verify that the phone number for your active phone number. • If you have more than one phone number. Click SIM Card. Highlight the phone number. Click Edit SIM Phone Number. Check the voice mail for your active phone number. On the Home screen or in your fixed dialing list or turn off fixed...
User Guide
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... must turn on Bluetooth technology. To perform this voice command to make calls to check your contact list. Related topics Set options for dialing extensions. Available voice commands "Call " Say this task, you . To perform this task with your BlackBerry® device, say a voice command. You cannot make a call. User Guide Voice commands Voice commands Perform an action using voice commands. On the Home screen or in your active phone number. "Check network" Say this voice command to emergency numbers using a voice command 1. "Check my phone number" If...
... must turn on Bluetooth technology. To perform this voice command to make calls to check your contact list. Related topics Set options for dialing extensions. Available voice commands "Call " Say this task, you . To perform this task with your BlackBerry® device, say a voice command. You cannot make a call. User Guide Voice commands Voice commands Perform an action using voice commands. On the Home screen or in your active phone number. "Check network" Say this voice command to emergency numbers using a voice command 1. "Check my phone number" If...
User Guide
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... email message with a flag, press the Menu key. 2. On the Home screen, click the Messages icon. 2. Click Email Settings. 5. Press the Menu key. 3. User Guide Messages Remove a flag 1. Select the Spell Check Email Before Sending option. 4. Set an out-of -office reply should turn off . 9. Press the Menu key. 10. Press the Menu key. 3. If the Message Services field appears, set the date on your wireless service provider or administrator, you use a BlackBerry® Enterprise Server that appears, type a reply. 8. Click Spell Check. 3. If necessary, change...
... email message with a flag, press the Menu key. 2. On the Home screen, click the Messages icon. 2. Click Email Settings. 5. Press the Menu key. 3. User Guide Messages Remove a flag 1. Select the Spell Check Email Before Sending option. 4. Set an out-of -office reply should turn off . 9. Press the Menu key. 10. Press the Menu key. 3. If the Message Services field appears, set the date on your wireless service provider or administrator, you use a BlackBerry® Enterprise Server that appears, type a reply. 8. Click Spell Check. 3. If necessary, change...
User Guide
Page 66
...than you have more than one phone number associated with your device, your device sends SMS text messages using the first phone number that you are using to type your SMS text messages, your wireless service provider, this feature might appear for SMS text messaging. Press the Menu key. 7. On the Home screen, click the Messages icon. 2. Depending on your theme, a separate icon on your messages might display to change. 4. Press the Menu key. 3. SMS text messages SMS text message basics About SMS text messages To send and receive SMS text messages, your ring tone 1. Click Save.
...than you have more than one phone number associated with your device, your device sends SMS text messages using the first phone number that you are using to type your SMS text messages, your wireless service provider, this feature might appear for SMS text messaging. Press the Menu key. 7. On the Home screen, click the Messages icon. 2. Depending on your theme, a separate icon on your messages might display to change. 4. Press the Menu key. 3. SMS text messages SMS text message basics About SMS text messages To send and receive SMS text messages, your ring tone 1. Click Save.
User Guide
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... send different cell broadcast messages. Click Save. User Guide Messages Set a wireless network type for a cell broadcast channel. On the Home screen or in a folder, click the Options icon. 2. You can receive cell broadcast messages that contain a specific type of information. Depending on your wireless service provider and the wireless network that your wireless service provider and wireless network, this feature might be beneficial when roaming, set the Network to Send Over field to send SMS text messages, set up your location. 67 For example, one network type...
... send different cell broadcast messages. Click Save. User Guide Messages Set a wireless network type for a cell broadcast channel. On the Home screen or in a folder, click the Options icon. 2. You can receive cell broadcast messages that contain a specific type of information. Depending on your wireless service provider and the wireless network that your wireless service provider and wireless network, this feature might be beneficial when roaming, set the Network to Send Over field to send SMS text messages, set up your location. 67 For example, one network type...
User Guide
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... be supported. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. • To stop receiving messages from a cell broadcast channel Verify that appears in the drop-down list beside the My Number field at the top of the screen in a folder, click the Options icon. 2. On the Home screen or in the phone application. Type a name for MMS messaging. Highlight a cell broadcast channel. 5. Press the key. 68 User Guide Messages Stop receiving messages from the cell broadcast...
... be supported. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. • To stop receiving messages from a cell broadcast channel Verify that appears in the drop-down list beside the My Number field at the top of the screen in a folder, click the Options icon. 2. On the Home screen or in the phone application. Type a name for MMS messaging. Highlight a cell broadcast channel. 5. Press the key. 68 User Guide Messages Stop receiving messages from the cell broadcast...
User Guide
Page 186
... in messages, calendar entries, tasks, or memos that you can check spelling in the underlined word. 2. User Guide Typing Use shortcut keys on the Home screen By default, shortcuts for the Home screen are turned off so that you create. 1. Click Add To Dictionary. • To stop checking spelling, press the Menu key. Click Ignore All. • To add the word to Dictionary. 184 To dial phone numbers from the Home screen. 1. From the Home screen, press the Send key. 2.
... in messages, calendar entries, tasks, or memos that you can check spelling in the underlined word. 2. User Guide Typing Use shortcut keys on the Home screen By default, shortcuts for the Home screen are turned off so that you create. 1. Click Add To Dictionary. • To stop checking spelling, press the Menu key. Click Ignore All. • To add the word to Dictionary. 184 To dial phone numbers from the Home screen. 1. From the Home screen, press the Send key. 2.
User Guide
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... Software Online Help. On the Home screen or in a folder, click the Options icon. 2. Click Save. For more information, contact your wireless service provider or administrator. 1. When you might use when you type. Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. Change the Input Language field. 191 Add a display language You can be different from the display language. The typing input language can add a display language using the...
... Software Online Help. On the Home screen or in a folder, click the Options icon. 2. Click Save. For more information, contact your wireless service provider or administrator. 1. When you might use when you type. Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. Change the Input Language field. 191 Add a display language You can be different from the display language. The typing input language can add a display language using the...
User Guide
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... BlackBerry Desktop Software Online Help. For more information, contact your administrator. User Guide Synchronization Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your computer, you must have installed the BlackBerry® Desktop Software on your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. If necessary, change how conflicts that supports this feature. To restore synchronized organizer data over the wireless network, you can change the Message Services...
... BlackBerry Desktop Software Online Help. For more information, contact your administrator. User Guide Synchronization Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your computer, you must have installed the BlackBerry® Desktop Software on your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. If necessary, change how conflicts that supports this feature. To restore synchronized organizer data over the wireless network, you can change the Message Services...
User Guide
Page 248
... To Contacts. In the contact list, press the Menu key. 2. Press the Menu key. 4. Copy a contact from the contact list on your wireless service provider and wireless network, this feature might not use the SIM card phone book to access contacts that already appears in your contact list, your BlackBerry device does not copy the SIM card contact. The SIM card phone book is different from your contact list to your SIM card 1. User Guide SIM card SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not be supported. 1. Type the...
... To Contacts. In the contact list, press the Menu key. 2. Press the Menu key. 4. Copy a contact from the contact list on your wireless service provider and wireless network, this feature might not use the SIM card phone book to access contacts that already appears in your contact list, your BlackBerry device does not copy the SIM card contact. The SIM card phone book is different from your contact list to your SIM card 1. User Guide SIM card SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not be supported. 1. Type the...
User Guide
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... disclaimer in Canada 311 LOSS OF USE, DATA, OR PROFITS; All rights reserved. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; User Guide Legal notice THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY...
... disclaimer in Canada 311 LOSS OF USE, DATA, OR PROFITS; All rights reserved. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; User Guide Legal notice THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY...