Acer TravelMate P243-M Notebook Service Guide
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...Using the LAN MAC EEPROM Utility 2-28 Crisis Disk Recovery 2-29 CHAPTER 3 Machine Maintenance Procedures Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . 3-15 DIMM (Dual In-line Memory Module) Module Removal . . . 3-17 HDD (Hard Disk...
...Using the LAN MAC EEPROM Utility 2-28 Crisis Disk Recovery 2-29 CHAPTER 3 Machine Maintenance Procedures Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . 3-15 DIMM (Dual In-line Memory Module) Module Removal . . . 3-17 HDD (Hard Disk...
Acer TravelMate P243-M Notebook Service Guide
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...-on-LAN support Remove wake-up support Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Security 0 Acer ProShield Security Manager, including: BIOS-settings: BIOSPassword, Boot Order, and Import/Export BIOS Settings CredentialManager: Fingerprint Registration Pre-Boot Authentication: FingerprintManagement Data Protection: File Encryption & Decryption, Personal Secure Drive Data Removal: File Shredder BIOS user...
...-on-LAN support Remove wake-up support Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Security 0 Acer ProShield Security Manager, including: BIOS-settings: BIOSPassword, Boot Order, and Import/Export BIOS Settings CredentialManager: Fingerprint Registration Pre-Boot Authentication: FingerprintManagement Data Protection: File Encryption & Decryption, Personal Secure Drive Data Removal: File Shredder BIOS user...
Acer TravelMate P243-M Notebook Service Guide
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... Item 1 Multi-in AC mode. Note: Push to remove/install the card. Indicates the computer's power status. Only one card can operate at any given time. Charging: The light shows orange when the battery is charging. 2. Hardware Specifications and Configurations 1-13 Figure 1-2. Indicates the computer's battery status. 1. Closed Front View Table 1-2. Fully charged: The light shows blue when in -1 Card Reader Power indicator Battery indicator 2 HDD/SSD/Card Reader activity indicator Communication indicator Description Accepts various media card formats (MS, MS PRO, SD3.0, MMC, xD...
... Item 1 Multi-in AC mode. Note: Push to remove/install the card. Indicates the computer's power status. Only one card can operate at any given time. Charging: The light shows orange when the battery is charging. 2. Hardware Specifications and Configurations 1-13 Figure 1-2. Indicates the computer's battery status. 1. Closed Front View Table 1-2. Fully charged: The light shows blue when in -1 Card Reader Power indicator Battery indicator 2 HDD/SSD/Card Reader activity indicator Communication indicator Description Accepts various media card formats (MS, MS PRO, SD3.0, MMC, xD...
Acer TravelMate P243-M Notebook Service Guide
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Description 1-14 Hardware Specifications and Configurations Figure 1-3. Top View # Icon Item 1 ACER Logo ACER TM Logo Note: Color option may depend on the model. Top View Table 1-3.
Description 1-14 Hardware Specifications and Configurations Figure 1-3. Top View # Icon Item 1 ACER Logo ACER TM Logo Note: Color option may depend on the model. Top View Table 1-3.
Acer TravelMate P243-M Notebook Service Guide
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...DC-in jack Connects to an AC adapter. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000 based network. 3 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 4 HDMI port Supports high-definition digital video connections. 5 USB 3.0 port Connects to USB 3.0 devices (e.g., USB mouse, USB camera), supporting Power-off Charging Microphone jack Accepts inputs from external microphones. 6 Headphone/ Connects to audio line-out devices (e.g., speaker jack speakers, headphones). 1-16 Hardware Specifications and Configurations...
...DC-in jack Connects to an AC adapter. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000 based network. 3 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 4 HDMI port Supports high-definition digital video connections. 5 USB 3.0 port Connects to USB 3.0 devices (e.g., USB mouse, USB camera), supporting Power-off Charging Microphone jack Accepts inputs from external microphones. 6 Headphone/ Connects to audio line-out devices (e.g., speaker jack speakers, headphones). 1-16 Hardware Specifications and Configurations...
Acer TravelMate P243-M Notebook Service Guide
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... the computer is active. 4 Optical drive eject button Ejects the optical disk from the drive. Right View Table 1-6. Right View # Icon Item Description 1 USB 2.0 ports Connect to secure the lock. Figure 1-6. Note: Wrap the computer security lock cable 6 around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; Hardware Specifications and Configurations 1-17
... the computer is active. 4 Optical drive eject button Ejects the optical disk from the drive. Right View Table 1-6. Right View # Icon Item Description 1 USB 2.0 ports Connect to secure the lock. Figure 1-6. Note: Wrap the computer security lock cable 6 around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; Hardware Specifications and Configurations 1-17
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... up or down arrow keys are in numeric mode. Scroll Lock does not work with the arithmetic operators +, -, *, and /). Figure 1-9. The keys function as a calculator (complete with some applications. 1-20 Hardware Specifications and Configurations Use this mode when doing a lot of numeric data entry. Lock key Caps Lock Num Lock + Scroll Lock + Description When Caps Lock is on , all alphabetic characters typed are pressed respectively. When Num Lock is on and off...
... up or down arrow keys are in numeric mode. Scroll Lock does not work with the arithmetic operators +, -, *, and /). Figure 1-9. The keys function as a calculator (complete with some applications. 1-20 Hardware Specifications and Configurations Use this mode when doing a lot of numeric data entry. Lock key Caps Lock Num Lock + Scroll Lock + Description When Caps Lock is on , all alphabetic characters typed are pressed respectively. When Num Lock is on and off...
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.... Switches display output between the display screen, external monitor (if connected) and both. Hotkeys 0 The computer employs hotkeys or key combinations to save power. Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off to access most of the computer's controls like screen brightness and volume output. Hardware Specifications and Configurations 1-23 Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. Hot key Icon Function Description + Communication Enables/disables the...
.... Switches display output between the display screen, external monitor (if connected) and both. Hotkeys 0 The computer employs hotkeys or key combinations to save power. Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off to access most of the computer's controls like screen brightness and volume output. Hardware Specifications and Configurations 1-23 Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in Sleep mode. Hot key Icon Function Description + Communication Enables/disables the...
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...;DVD-VIDEO •DVD-ROM •DVD-R (4.7 GB) •DVD-RW (Ver. 1.1/1.2) •DVD-RAM •DVD+R •DVD+R DL •DVD+RW, •DVD-R DL (Format 1/4) CD: •CD-DA •CD-ROM •CD-ROM XA •PhotoCD (MultiSession) •Video CD •CD-Extra (CD+) •CD-text •Hybrid SACD Loading mechanism Tray-type loading (with emergency eject hole) Power Requirements Input Voltage 5 V +/- 0.25V (Operating) Hardware Specifications...
...;DVD-VIDEO •DVD-ROM •DVD-R (4.7 GB) •DVD-RW (Ver. 1.1/1.2) •DVD-RAM •DVD+R •DVD+R DL •DVD+RW, •DVD-R DL (Format 1/4) CD: •CD-DA •CD-ROM •CD-ROM XA •PhotoCD (MultiSession) •Video CD •CD-Extra (CD+) •CD-text •Hybrid SACD Loading mechanism Tray-type loading (with emergency eject hole) Power Requirements Input Voltage 5 V +/- 0.25V (Operating) Hardware Specifications...
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... memory can replace the external EEPROM Supports power down/link down power saving/PHY disable mode/LAN disable mode Bluetooth Interface (not available in this model) Item Chipset Data throughput Protocol Interface Connector type Supported protocol Specifications Bluetooth Module Item Model Interface Feature Specifications BCM 43228+20702 and Bluetooth 4.0 +EDR COMBO Module Atheros WB222 WLAN/BT Combo Module Lite-on WCBN661 WLAN/BT Combo Module PCIE half mini card WIFI & BT Combo card / Mini USB module Bluetooth...
... memory can replace the external EEPROM Supports power down/link down power saving/PHY disable mode/LAN disable mode Bluetooth Interface (not available in this model) Item Chipset Data throughput Protocol Interface Connector type Supported protocol Specifications Bluetooth Module Item Model Interface Feature Specifications BCM 43228+20702 and Bluetooth 4.0 +EDR COMBO Module Atheros WB222 WLAN/BT Combo Module Lite-on WCBN661 WLAN/BT Combo Module PCIE half mini card WIFI & BT Combo card / Mini USB module Bluetooth...
Acer TravelMate P243-M Notebook Service Guide
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...) 1.0 M Camera Item Vendor & Model Output Format Sensor Type Feature Pixel Resoluton Liteon 11P2SF168 (LT_OV9726_SP) Specification 1280x800 (HD) OV9726 CMOS image sensor Automatic Exposure (AE), Automatic While Balance (AWB) and Automatic Gain Control (AGC) 1280 x 1024 (HD) VRAM Item Vendor & Model name Memory size Interface Specification Hynix H5TQ1G63DFR-11C LF H5TQ2G63BFR-11C LF H5TQ2G63DFR-11C LF+HF 1GB/2GB TBD Hardware Specifications and Configurations...
...) 1.0 M Camera Item Vendor & Model Output Format Sensor Type Feature Pixel Resoluton Liteon 11P2SF168 (LT_OV9726_SP) Specification 1280x800 (HD) OV9726 CMOS image sensor Automatic Exposure (AE), Automatic While Balance (AWB) and Automatic Gain Control (AGC) 1280 x 1024 (HD) VRAM Item Vendor & Model name Memory size Interface Specification Hynix H5TQ1G63DFR-11C LF H5TQ2G63BFR-11C LF H5TQ2G63DFR-11C LF+HF 1GB/2GB TBD Hardware Specifications and Configurations...
Acer TravelMate P243-M Notebook Service Guide
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... multi-boot menu. To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test) when prompted at the bottom of screen. Parameter help carefully when making changes to Enabled. use the left and right arrow keys Item - Read parameter help is set the parameter to parameter values. To activate the utility, press F2 during POST to Disabled. Navigating the BIOS Utility 0 Six menu options...
... multi-boot menu. To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test) when prompted at the bottom of screen. Parameter help carefully when making changes to Enabled. use the left and right arrow keys Item - Read parameter help is set the parameter to parameter values. To activate the utility, press F2 during POST to Disabled. Navigating the BIOS Utility 0 Six menu options...
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Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-9). Setup Warning: Passwords Do Not Match System Utilities 2-11 Figure 2-9. The password setting is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8.
Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-9). Setup Warning: Passwords Do Not Match System Utilities 2-11 Figure 2-9. The password setting is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8.
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... 2-21. Supervisor Password Error If user is entered three times, the message System will halt! ! Figure 2-20. Clear Supervisor Password 4. CAUTION: If BIOS Security menu item Password on Boot is set to Enabled, the BIOS password can only be cleared by the Crisis Disk Recovery procedure. (The default parameter of Password on Boot is set to Set and 'Password on Boot' is displayed on Boot is displayed, supervisor password has been removed. 2-20 System Utilities Method 2: 0 If BIOS menu item Password on screen (Figure...
... 2-21. Supervisor Password Error If user is entered three times, the message System will halt! ! Figure 2-20. Clear Supervisor Password 4. CAUTION: If BIOS Security menu item Password on Boot is set to Enabled, the BIOS password can only be cleared by the Crisis Disk Recovery procedure. (The default parameter of Password on Boot is set to Set and 'Password on Boot' is displayed on Boot is displayed, supervisor password has been removed. 2-20 System Utilities Method 2: 0 If BIOS menu item Password on screen (Figure...
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...Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . .3-15 DIMM (Dual In-line Memory Module) Module Removal . . . .3-17 HDD (Hard Disk Drive) Module Removal 3-18 Main Unit Disassembly Process 3-20 Main Unit Disassembly Flowchart 3-20 Upper Case Removal 3-21 IO Board Removal 3-23 Mainboard Removal 3-25 Speaker Module Removal 3-28 RTC battery Removal 3-30 Thermal Module Removal 3-32 CPU Processor Removal 3-33 LCD (Liquid Crystal Display) Module Removal 3-34 Support Bracket Removal 3-36 DC-in Jack Removal 3-37 LCD...
...Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless Local Area Network) Module Removal . . . .3-15 DIMM (Dual In-line Memory Module) Module Removal . . . .3-17 HDD (Hard Disk Drive) Module Removal 3-18 Main Unit Disassembly Process 3-20 Main Unit Disassembly Flowchart 3-20 Upper Case Removal 3-21 IO Board Removal 3-23 Mainboard Removal 3-25 Speaker Module Removal 3-28 RTC battery Removal 3-30 Thermal Module Removal 3-32 CPU Processor Removal 3-33 LCD (Liquid Crystal Display) Module Removal 3-34 Support Bracket Removal 3-36 DC-in Jack Removal 3-37 LCD...
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... power, refer to Power On Issue Ext. No Display Issues 0 If the Display does not work, perform the following : 1. Make sure that internal display is selected. Switching between the internal 4-6 Troubleshooting Connect the power and reboot the computer. 5. DDRRAM module well No connected? No Ext. Screw it well Replace Ext. DDR RAM module Replace M/B CPU thermal module well No screw? Make sure the computer has power by removing the power cable and battery. Hold the power button for specific model procedures. 2. START Power On? Connect...
... power, refer to Power On Issue Ext. No Display Issues 0 If the Display does not work, perform the following : 1. Make sure that internal display is selected. Switching between the internal 4-6 Troubleshooting Connect the power and reboot the computer. 5. DDRRAM module well No connected? No Ext. Screw it well Replace Ext. DDR RAM module Replace M/B CPU thermal module well No screw? Make sure the computer has power by removing the power cable and battery. Hold the power button for specific model procedures. 2. START Power On? Connect...
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... the same location, the LCD is faulty and should be replaced. Refer to the previous version if updated. 5. Remove and reinstall the video driver. 6. Run the Windows Memory Diagnostic from the operating system DVD and follow the on battery alone as this may reduce display brightness. 2. If the POST or video appears on the external display only, refer to the User Manual for instructions on adjusting the settings. Refer to LCD Picture Failure...
... the same location, the LCD is faulty and should be replaced. Refer to the previous version if updated. 5. Remove and reinstall the video driver. 6. Run the Windows Memory Diagnostic from the operating system DVD and follow the on battery alone as this may reduce display brightness. 2. If the POST or video appears on the external display only, refer to the User Manual for instructions on adjusting the settings. Refer to LCD Picture Failure...
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... 4-16 Troubleshooting Remove or disconnect all attached devices are found . 7. Apply power to Power On Issues). 1. FRU replacement should be caused by the computer. Determine if the problem has changed. 6. When analyzing an intermittent problem, perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM BD/CD-ROM/Diskette drive Module...
... 4-16 Troubleshooting Remove or disconnect all attached devices are found . 7. Apply power to Power On Issues). 1. FRU replacement should be caused by the computer. Determine if the problem has changed. 6. When analyzing an intermittent problem, perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM BD/CD-ROM/Diskette drive Module...
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... 16 17 18 Description Enter BDS entry Install Hotkey service ASF Initialization PCI enumeration PCI resource assign complete PCI enumeration complete Keyboard Controller, Keyboard and Mouse initialization Video device initialization Error report device initialization 4-20 Troubleshooting Platform dependence. Table 4-6. Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56...
... 16 17 18 Description Enter BDS entry Install Hotkey service ASF Initialization PCI enumeration PCI resource assign complete PCI enumeration complete Keyboard Controller, Keyboard and Mouse initialization Video device initialization Error report device initialization 4-20 Troubleshooting Platform dependence. Table 4-6. Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) Phase Post Code Description DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56...
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... and BIOS recovery for enabling BIOS Recovery. Jumper and Connector Locations 5-5 Press F2 to clear the password by the following procedure is requested, repeat Steps 1 through 5. Steps for Clearing BIOS Password Check 0 If users set BIOS Password (Supervisor Password and/or User Password) for clearing BIOS Password (Supervisor Password and User Password). The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for the TravelMate P243 Series. Press Power button. 2. Keyboard Key Location 3. Select Boot Option item 'USB HDD...
... and BIOS recovery for enabling BIOS Recovery. Jumper and Connector Locations 5-5 Press F2 to clear the password by the following procedure is requested, repeat Steps 1 through 5. Steps for Clearing BIOS Password Check 0 If users set BIOS Password (Supervisor Password and/or User Password) for clearing BIOS Password (Supervisor Password and User Password). The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for the TravelMate P243 Series. Press Power button. 2. Keyboard Key Location 3. Select Boot Option item 'USB HDD...
