TravelMate 3250 Service Guide
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... Assembly 74 Disassembling the LCD Module (with video camera 76 Disassembling the External Modules 79 Disassembling the HDD Module 79 Disassembling the ODD Module 79 Chapter 4 Troubleshooting 81 System Check Procedures 82 External Diskette Drive Check 82 External CD-ROM Drive Check 82 Keyboard or Auxiliary Input Device Check 82 Memory check 83 Power System Check 83 Touchpad Check 85 Power-On Self-Test (POST) Error Message 86 Index of Error Messages 87 Phoenix BIOS Beep Codes 90 Index...
... Assembly 74 Disassembling the LCD Module (with video camera 76 Disassembling the External Modules 79 Disassembling the HDD Module 79 Disassembling the ODD Module 79 Chapter 4 Troubleshooting 81 System Check Procedures 82 External Diskette Drive Check 82 External CD-ROM Drive Check 82 Keyboard or Auxiliary Input Device Check 82 Memory check 83 Power System Check 83 Touchpad Check 85 Power-On Self-Test (POST) Error Message 86 Index of Error Messages 87 Phoenix BIOS Beep Codes 90 Index...
TravelMate 3250 Service Guide
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... TravelMate 3250) Input devices T 88-/89-key keyboad with inverted "T" cursor layout, 2.5 mm (minimum) key travel T Touchpad with 4-way scroll button T 12 function keys, four media keys (play/pause, stop, previous, next), four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, international language support T Four easy-launch buttons: Empowering Key, Internet, email, user-programmable button T Two front-access switches: WLAN,Bluetooth® Audio T Audio system with PTT approval; T 16.7 million colors T Simultaneous LCD and CRT display, with LCD panel resolution...
... TravelMate 3250) Input devices T 88-/89-key keyboad with inverted "T" cursor layout, 2.5 mm (minimum) key travel T Touchpad with 4-way scroll button T 12 function keys, four media keys (play/pause, stop, previous, next), four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, international language support T Four easy-launch buttons: Empowering Key, Internet, email, user-programmable button T Two front-access switches: WLAN,Bluetooth® Audio T Audio system with PTT approval; T 16.7 million colors T Simultaneous LCD and CRT display, with LCD panel resolution...
TravelMate 3250 Service Guide
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...Internet programs, but can be reset by users. To set to run the Acer Launch Manager. Easy-Launch Buttons Located above the keyboard are : mail Web browser, Empowering Key " "and one user-programmable button. HDD Bluetooth Wireless LAN Battery Power Indicates when the hard disc or optical drive is being charged. Indicates the status of wireless LAN communication. Chapter 1 13 Icon Function Cap lock Description Lights when Cap Lock is activated Icon Function Description Num lock Lights when Num Lock is charging. 2. They are four buttons. Charging: The light...
...Internet programs, but can be reset by users. To set to run the Acer Launch Manager. Easy-Launch Buttons Located above the keyboard are : mail Web browser, Empowering Key " "and one user-programmable button. HDD Bluetooth Wireless LAN Battery Power Indicates when the hard disc or optical drive is being charged. Indicates the status of wireless LAN communication. Chapter 1 13 Icon Function Cap lock Description Lights when Cap Lock is activated Icon Function Description Num lock Lights when Num Lock is charging. 2. They are four buttons. Charging: The light...
TravelMate 3250 Service Guide
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... keyboard keys Num Lock On Type numbers in numeric mode. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on , the screen moves one line up or down when you need to connect an external keypad. Windows Keys The keyboard has two keys that perform Windows-specific functions. 16 Chapter 1 A better solution would be to do a lot of the keycaps. When Scroll Lock is indicated by small characters located...
... keyboard keys Num Lock On Type numbers in numeric mode. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on , the screen moves one line up or down when you need to connect an external keypad. Windows Keys The keyboard has two keys that perform Windows-specific functions. 16 Chapter 1 A better solution would be to do a lot of the keycaps. When Scroll Lock is indicated by small characters located...
TravelMate 3250 Service Guide
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...to access frequently used functions and manage your needs. 20 Chapter 1 T Acer eRecovery Management backs up to a projector and adjusts display settings conveniently. T Acer ePerformance Management improves system performance by optimizing disk space, memory and registry settings. For more information, press the < > key to external storage media. Acer Empowering Technology Acer's innovative Empowering Technology makes it easy for you to quickly and easily connect to both wired and wireless networks in a variety of locations. T Acer eDataSecurity Management protects...
...to access frequently used functions and manage your needs. 20 Chapter 1 T Acer eRecovery Management backs up to a projector and adjusts display settings conveniently. T Acer ePerformance Management improves system performance by optimizing disk space, memory and registry settings. For more information, press the < > key to external storage media. Acer Empowering Technology Acer's innovative Empowering Technology makes it easy for you to quickly and easily connect to both wired and wireless networks in a variety of locations. T Acer eDataSecurity Management protects...
TravelMate 3250 Service Guide
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... Acer eRecovery Management is a powerful utility that does away with a Recovery CD or System CD, please use Acer eRecovery Management's "System backup to optical disk" feature to burn a backup image to CD or DVD. The Acer eRecovery Management utility occupies space in a hidden partition on D:\ drive. T Recover from a hidden partition (factory defaults). T Image/data backup: T Back up to HDD (set recovery point). T Image/data recovery tools: T Recover from CD/DVD. User-created backups are stored on your system's HDD. T Recovery of applications and drivers. T Recover...
... Acer eRecovery Management is a powerful utility that does away with a Recovery CD or System CD, please use Acer eRecovery Management's "System backup to optical disk" feature to burn a backup image to CD or DVD. The Acer eRecovery Management utility occupies space in a hidden partition on D:\ drive. T Recover from a hidden partition (factory defaults). T Image/data backup: T Back up to HDD (set recovery point). T Image/data recovery tools: T Recover from CD/DVD. User-created backups are stored on your system's HDD. T Recovery of applications and drivers. T Recover...
TravelMate 3250 Service Guide
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... refers to the CPU's temperature; BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Specification Phneoix V1.05 (MP version) Flash ROM 512KB Flash BIOS 32-pin PLCC ACPI 1.0b/2.0/3.0 compliance, PCI2.2, System/HDD Password Security Control, INT 13h Extensions, PnP BIOS 1.0a, PC Card 95(PCMCIA 3.0 Compliant Device), SM BIOS 2.4, BIOS Boot Specification, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB 1.1/2.0, IEEE1394 1.0, USB/1394 CD-ROM Boot Up support, IrDA 1.0, HD Audio, WfM 2.0, PXE...
... refers to the CPU's temperature; BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Specification Phneoix V1.05 (MP version) Flash ROM 512KB Flash BIOS 32-pin PLCC ACPI 1.0b/2.0/3.0 compliance, PCI2.2, System/HDD Password Security Control, INT 13h Extensions, PnP BIOS 1.0a, PC Card 95(PCMCIA 3.0 Compliant Device), SM BIOS 2.4, BIOS Boot Specification, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB 1.1/2.0, IEEE1394 1.0, USB/1394 CD-ROM Boot Up support, IrDA 1.0, HD Audio, WfM 2.0, PXE...
TravelMate 3250 Service Guide
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System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in Intel® 945GM/PM (for TravelMate 3250) Built-in Intel® 910GML (for TravelMate 2470) 0MB (no on-board memory) 2 sockets 1024MB 2GB (by two 1024MB SO-DIMM modules) TravelMate 3250 4GB (by two 2048MB SO-DIMM modules) TravelMate 2470 DDR...
System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in Intel® 945GM/PM (for TravelMate 3250) Built-in Intel® 910GML (for TravelMate 2470) 0MB (no on-board memory) 2 sockets 1024MB 2GB (by two 1024MB SO-DIMM modules) TravelMate 3250 4GB (by two 2048MB SO-DIMM modules) TravelMate 2470 DDR...
TravelMate 3250 Service Guide
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... displayed or not; Option: Enabled or Disabled Enables, disables Boot Menu during POST. If any display device is enabled. Both: Simultaneously enable both the integrated LCD screen and the system's external video port (for an external CRT or projector). The hours are the default and suggested parameter settings. The function allows the user to create a hidden partition on display Network Boot F12 Boot Menu D2D Recovery Description Format/Option Sets the system time. Otherwise it will be shown if the device control is connected, the power on external video port...
... displayed or not; Option: Enabled or Disabled Enables, disables Boot Menu during POST. If any display device is enabled. Both: Simultaneously enable both the integrated LCD screen and the system's external video port (for an external CRT or projector). The hours are the default and suggested parameter settings. The function allows the user to create a hidden partition on display Network Boot F12 Boot Menu D2D Recovery Description Format/Option Sets the system time. Otherwise it will be shown if the device control is connected, the power on external video port...
TravelMate 3250 Service Guide
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... BIOS Setup Utility from unauthorized access. Press Enter to change the value of the user password. The user can enter Setup menu only and does not have right to set the user or the supervisor password: 1. Enables or disables primary hard disk security function. The following sub-options are the default and suggested parameter settings. If you forget your dealer to enter setup. The Set Supervisor Password box appears: 2. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary HardDisk Security Password...
... BIOS Setup Utility from unauthorized access. Press Enter to change the value of the user password. The user can enter Setup menu only and does not have right to set the user or the supervisor password: 1. Enables or disables primary hard disk security function. The following sub-options are the default and suggested parameter settings. If you forget your dealer to enter setup. The Set Supervisor Password box appears: 2. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary HardDisk Security Password...
TravelMate 3250 Service Guide
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... the BIOS Setup Utility. If the verification is complete after the user presses u. The Set Password box appears: 2. Changing a Password 1. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password parameter and press the e key. The password setting is OK, the screen will display as following. Press e twice without typing anything in the Enter Current Password field and press e. 3. Use the w and y keys to "Set". 5. Type the current password in the Enter New Password...
... the BIOS Setup Utility. If the verification is complete after the user presses u. The Set Password box appears: 2. Changing a Password 1. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password parameter and press the e key. The password setting is OK, the screen will display as following. Press e twice without typing anything in the Enter Current Password field and press e. 3. Use the w and y keys to "Set". 5. Type the current password in the Enter New Password...
TravelMate 3250 Service Guide
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... Change Values Enter Select 4 Sub-Menu F9 Setup Defaults F10 Save and Exit The table below describes the parameters in this screen. Load default values for all SETUP item. Exit The Exit screen contains parameters that help safeguard and protect your changes to CMOS. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup...
... Change Values Enter Select 4 Sub-Menu F9 Setup Defaults F10 Save and Exit The table below describes the parameters in this screen. Load default values for all SETUP item. Exit The Exit screen contains parameters that help safeguard and protect your changes to CMOS. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup...
TravelMate 3250 Service Guide
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... need to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on rear side H*3 HDD Cover Wireless LAN Card O*4 HDD Module M*4 HDD Bracket HDD Lower Case Assembly O*2 RTC Battery Bluetooth Module Upper Case Assembly Microphone Lower Case *2 Speaker Set Main Board Assembly Upper Case Touchpad...
... need to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on rear side H*3 HDD Cover Wireless LAN Card O*4 HDD Module M*4 HDD Bracket HDD Lower Case Assembly O*2 RTC Battery Bluetooth Module Upper Case Assembly Microphone Lower Case *2 Speaker Set Main Board Assembly Upper Case Touchpad...
TravelMate 3250 Service Guide
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... BIOS Update Code Mismatch 2. Error Message List Error Messages FRU/Action in Sequence Failure Fixed Disk Reconnect hard disk drive connector. Unlock key switch Unlock external keyboard Monitor type does not match CMOS - Hard disk drive System board Stuck Key see "Keyboard or Auxiliary Input Device Check" on page 82. Keyboard locked - Keyboard Controller Failed see "Keyboard or Auxiliary Input Device Check" on page 82. IDE Primary Channel Master Drive Error (THe causes will show message. Default configuration used RTC battery Run BIOS Setup Utility...
... BIOS Update Code Mismatch 2. Error Message List Error Messages FRU/Action in Sequence Failure Fixed Disk Reconnect hard disk drive connector. Unlock key switch Unlock external keyboard Monitor type does not match CMOS - Hard disk drive System board Stuck Key see "Keyboard or Auxiliary Input Device Check" on page 82. Keyboard locked - Keyboard Controller Failed see "Keyboard or Auxiliary Input Device Check" on page 82. IDE Primary Channel Master Drive Error (THe causes will show message. Default configuration used RTC battery Run BIOS Setup Utility...
TravelMate 3250 Service Guide
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... devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup...
... devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup...
TravelMate 3250 Service Guide
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... the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot...
... the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot...
TravelMate 3250 Service Guide
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... LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). See "Power System Check" on page 83. Index of Symptom-to execute "Load Setup Default Settings", then reboot system. Action in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. See "Power System Check" on . Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter...
... LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). See "Power System Check" on page 83. Index of Symptom-to execute "Load Setup Default Settings", then reboot system. Action in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. See "Power System Check" on . Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter...
TravelMate 3250 Service Guide
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... sound comes from the computer. Audio driver Speaker System board Speaker System board Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from the keyboard) Hard disk drive System board Press Fn+oand see if the computer enters hibernation mode. Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 47. Power-Related Symptoms Symptom / Error Battery can't be charged Action in Sequence Enter BIOS Setup Utility...
... sound comes from the computer. Audio driver Speaker System board Speaker System board Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from the keyboard) Hard disk drive System board Press Fn+oand see if the computer enters hibernation mode. Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 47. Power-Related Symptoms Symptom / Error Battery can't be charged Action in Sequence Enter BIOS Setup Utility...
TravelMate 3250 Service Guide
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Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. Keyboard System board Reconnect touchpad cable. Reconnect hard disk/CD-ROM drives. External display does not work . USB does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence Enter BIOS Setup Utility to Enabled. Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in this list and the problem remains, see "Undetermined Problems" on page 98. 96 ...
Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. Keyboard System board Reconnect touchpad cable. Reconnect hard disk/CD-ROM drives. External display does not work . USB does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence Enter BIOS Setup Utility to Enabled. Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in this list and the problem remains, see "Undetermined Problems" on page 98. 96 ...
TravelMate 3250 Service Guide
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... system board in loop mode at least 10 times. 2. If no more errors. Chapter 4 97 FRU replacement should be caused by a variety of reasons that there are no error is detected, do not replace any error is detected, replace the FRU. Rerun the test to verify that have nothing to do the following: 1. Intermittent Problems Intermittent system hang problems can...
... system board in loop mode at least 10 times. 2. If no more errors. Chapter 4 97 FRU replacement should be caused by a variety of reasons that there are no error is detected, do not replace any error is detected, replace the FRU. Rerun the test to verify that have nothing to do the following: 1. Intermittent Problems Intermittent system hang problems can...