TravelMate 270 Service Guide
Page 6
... Panel 10 Right Panel 11 Rear Panel 12 Bottom Panel 13 Indicators 14 Lock Keys 15 Embedded Numeric Keypad 16 Windows Keys 17 Hot Keys 18 The Euro Symbol 20 Launch Keys 21 E-Mail Detection 22 Touchpad 23 Touchpad Basics 23 Hardware Specifications and Configurations 25 Chapter 2 System Utilities 37 BIOS Setup Utility 37 Navigating the BIOS Utility 37 Main 39 System Devices 41 Security 42 Boot 46 Info 47 Exit 48 BIOS Flash Utility 49 System Utility Diskette...
... Panel 10 Right Panel 11 Rear Panel 12 Bottom Panel 13 Indicators 14 Lock Keys 15 Embedded Numeric Keypad 16 Windows Keys 17 Hot Keys 18 The Euro Symbol 20 Launch Keys 21 E-Mail Detection 22 Touchpad 23 Touchpad Basics 23 Hardware Specifications and Configurations 25 Chapter 2 System Utilities 37 BIOS Setup Utility 37 Navigating the BIOS Utility 37 Main 39 System Devices 41 Security 42 Boot 46 Info 47 Exit 48 BIOS Flash Utility 49 System Utility Diskette...
TravelMate 270 Service Guide
Page 7
... Contents Disassembling the logic lower 67 Disassembling the LCD Module 68 Disassembling the External Modules 69 Disassembling the HDD Module 69 Disassembling the Floppy Disk Drive Module 69 Disassembling the Optical Drive Module 69 Chapter 4 Troubleshooting 71 System Check Procedures 72 External Diskette Drive Check 72 External CD-ROM/DVD-ROM Drive Check 72 Keyboard or Auxiliary Input Device Check 73 Memory Check 73 Power System Check 73 Touchpad Check 75 Display Check 75 Sound Check 76 Power-On Self-Test (POST) Error Message...
... Contents Disassembling the logic lower 67 Disassembling the LCD Module 68 Disassembling the External Modules 69 Disassembling the HDD Module 69 Disassembling the Floppy Disk Drive Module 69 Disassembling the Optical Drive Module 69 Chapter 4 Troubleshooting 71 System Check Procedures 72 External Diskette Drive Check 72 External CD-ROM/DVD-ROM Drive Check 72 Keyboard or Auxiliary Input Device Check 73 Memory Check 73 Power System Check 73 Touchpad Check 75 Display Check 75 Sound Check 76 Power-On Self-Test (POST) Error Message...
TravelMate 270 Service Guide
Page 8
... optical drive S-video (NTSC/PAL) output Connectivity K High-speed fax/data modem port K Ethernet/Fast Ethernet port Chapter 1 3 supports Enhanced Intel® SpeedStepTM technology K Standard 128/256MB DDR-266 SDRAM, upgradeable up to 1GB on dual SoDIMM sockets K 14.1" or 15.0" XGA TFT color LCD, 1024x768, 16.7M colours K High-capacity, Enhanced-IDE hard disk K Li-Ion main battery pack K Power management system...
... optical drive S-video (NTSC/PAL) output Connectivity K High-speed fax/data modem port K Ethernet/Fast Ethernet port Chapter 1 3 supports Enhanced Intel® SpeedStepTM technology K Standard 128/256MB DDR-266 SDRAM, upgradeable up to 1GB on dual SoDIMM sockets K 14.1" or 15.0" XGA TFT color LCD, 1024x768, 16.7M colours K High-capacity, Enhanced-IDE hard disk K Li-Ion main battery pack K Power management system...
TravelMate 270 Service Guide
Page 9
... PS/2-compatible keyboard/mouse port One external VGA port One speaker/microphone/line-in jack One microphone/line-in jack for received mail), and 3 user- progammable keys K Acer InviLinkTM button for wireless models K Embedded numeric keypad K International language support I/O Ports K K K K K K K K K K K K K Two CardBus Type II/One Type III slots One RJ-11 modem jack One RJ-45 network jack One DC-in jack One S-video-out (NTSC/PAL) port Three Universal Serial Bus (USB) ports One IEEE 1394 port 4 Chapter 1 two Windows® keys;
... PS/2-compatible keyboard/mouse port One external VGA port One speaker/microphone/line-in jack One microphone/line-in jack for received mail), and 3 user- progammable keys K Acer InviLinkTM button for wireless models K Embedded numeric keypad K International language support I/O Ports K K K K K K K K K K K K K Two CardBus Type II/One Type III slots One RJ-11 modem jack One RJ-45 network jack One DC-in jack One S-video-out (NTSC/PAL) port Three Universal Serial Bus (USB) ports One IEEE 1394 port 4 Chapter 1 two Windows® keys;
TravelMate 270 Service Guide
Page 30
... Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Phoenix 1.00 Flash ROM 512KB TSOP ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB, VGA BIOS, CD-ROM bootable, Set by setup manual Built-in CPU 512KB Always enabled Always enabled Fixed in write-back Specification Specification...
... Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Phoenix 1.00 Flash ROM 512KB TSOP ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB, VGA BIOS, CD-ROM bootable, Set by setup manual Built-in CPU 512KB Always enabled Always enabled Fixed in write-back Specification Specification...
TravelMate 270 Service Guide
Page 39
...Suspend to RAM (S3) Save to Disk (S4) Power Management All devices in port, 1 headphone-out with SPDIF port, 1 AC adapter jack (2 pins), 1 type III or type II PCMCIA card bus slots, 3 USB ports (4 pins), 1 RJ-11/RJ-45 port One Plastic PC+ABS (Bayer OM105Q) Power, Media activity, Battery charge, Wireless communication, Caps lock, Num lock and Scroll lock indicators 34 Chapter 1 Environmental Requirements Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) Specification +5~+35...
...Suspend to RAM (S3) Save to Disk (S4) Power Management All devices in port, 1 headphone-out with SPDIF port, 1 AC adapter jack (2 pins), 1 type III or type II PCMCIA card bus slots, 3 USB ports (4 pins), 1 RJ-11/RJ-45 port One Plastic PC+ABS (Bayer OM105Q) Power, Media activity, Battery charge, Wireless communication, Caps lock, Num lock and Scroll lock indicators 34 Chapter 1 Environmental Requirements Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) Specification +5~+35...
TravelMate 270 Service Guide
Page 42
... Exit Floppy Disk Drive Internal Hard Disk: ATAPI Device : 1.44 MB [ xxxxx MB] [ Model Name] Floppy disk size Disk Size Boot Display Device: Screen Expansion: Television Type: [Both] [Enabled] [NTSC] Select NTSL or PAL standard VGA Memory: [32MB] VGA Memory Size Configuration F1 Help Esc Exit ↑↓ Select Item F5/F6 Change Values 4 ← → Select Menu Enter Select Sub-Menu F9 Setup defaults F10 Save and Exit Navigating the BIOS Utility There are in...
... Exit Floppy Disk Drive Internal Hard Disk: ATAPI Device : 1.44 MB [ xxxxx MB] [ Model Name] Floppy disk size Disk Size Boot Display Device: Screen Expansion: Television Type: [Both] [Enabled] [NTSC] Select NTSL or PAL standard VGA Memory: [32MB] VGA Memory Size Configuration F1 Help Esc Exit ↑↓ Select Item F5/F6 Change Values 4 ← → Select Menu Enter Select Sub-Menu F9 Setup defaults F10 Save and Exit Navigating the BIOS Utility There are in...
TravelMate 270 Service Guide
Page 44
...] [01/01/2002] , , or Floppy Disk Drive Internal Hard Disk: ATAPI Device : 1.44 MB [ xxxxx MB] [ Model Name] Floppy disk size Disk Size Boot Display Device: Screen Expansion: Television Type: [Both] [Enabled] [NTSC] Select NTSL or PAL standard VGA Memory: [32MB] VGA Memory Size Configuration F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults 4 Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: The...
...] [01/01/2002] , , or Floppy Disk Drive Internal Hard Disk: ATAPI Device : 1.44 MB [ xxxxx MB] [ Model Name] Floppy disk size Disk Size Boot Display Device: Screen Expansion: Television Type: [Both] [Enabled] [NTSC] Select NTSL or PAL standard VGA Memory: [32MB] VGA Memory Size Configuration F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup defaults 4 Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: The...
TravelMate 270 Service Guide
Page 45
... hard disk present or unknown type, "None" should be shown on external video port. Option: Both or Auto-Selected Option: Enabled or Disabled Selects NTSC or PAL standard. Format: HH:MM:SS (hour:minute:second)System Time Sets the system date. Auto-Selected: During power on display will not be shown. This is because the user is set to disable or auto. Both: Simultaneously enable both the integrated LCD screen...
... hard disk present or unknown type, "None" should be shown on external video port. Option: Both or Auto-Selected Option: Enabled or Disabled Selects NTSC or PAL standard. Format: HH:MM:SS (hour:minute:second)System Time Sets the system date. Auto-Selected: During power on display will not be shown. This is because the user is set to disable or auto. Both: Simultaneously enable both the integrated LCD screen...
TravelMate 270 Service Guide
Page 48
... setting of the user password. Settings in this password protects the BIOS Setup Utility from unauthorized access during boot up.) Allows the user to save the changes and exit the BIOS Setup Utility. Parameter User Password is Administrator Password is Set User Password Set Administrator Password Password require to "Set". 4. Press Enter to reset it. Option Clear or Set Clear or Set Disabled or Enabled Disabled or Enabled NOTE: When you are the default and suggested parameter settings. If you forget your password. Setting a Password Follow these steps: 1. Use the w andy keys...
... setting of the user password. Settings in this password protects the BIOS Setup Utility from unauthorized access during boot up.) Allows the user to save the changes and exit the BIOS Setup Utility. Parameter User Password is Administrator Password is Set User Password Set Administrator Password Password require to "Set". 4. Press Enter to reset it. Option Clear or Set Clear or Set Disabled or Enabled Disabled or Enabled NOTE: When you are the default and suggested parameter settings. If you forget your password. Setting a Password Follow these steps: 1. Use the w andy keys...
TravelMate 270 Service Guide
Page 49
... display as following. The Set Password box appears: e 2. u 6. Type the current password in the Enter New Password field. e 3. When you the Setup Warning. 44 Chapter 2 When you can enable the Password on boot parameter. The computer then sets the Administrator Password parameter to highlight the Set User Password parameter and press the e key. Use the w and y keys to "Clear". After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility...
... display as following. The Set Password box appears: e 2. u 6. Type the current password in the Enter New Password field. e 3. When you the Setup Warning. 44 Chapter 2 When you can enable the Password on boot parameter. The computer then sets the Administrator Password parameter to highlight the Set User Password parameter and press the e key. Use the w and y keys to "Clear". After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility...
TravelMate 270 Service Guide
Page 54
... can utilize it . Thermal & Fan Utility 3. NOTE: For ASSY Function Test Procedure, please prepare the following items for the Acer TravelMate 270 series notebook machine. Follow the instructions on screen to update the system BIOS flash ROM. The system diagnostic utilities is provided by Acer Headquarters. Please contact your regional office MAY have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use for TravelMate 270 series is not...
... can utilize it . Thermal & Fan Utility 3. NOTE: For ASSY Function Test Procedure, please prepare the following items for the Acer TravelMate 270 series notebook machine. Follow the instructions on screen to update the system BIOS flash ROM. The system diagnostic utilities is provided by Acer Headquarters. Please contact your regional office MAY have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use for TravelMate 270 series is not...
TravelMate 270 Service Guide
Page 76
...'s instructions. Chapter 4 Troubleshooting Use the following procedure as possible. 2. Other symptoms (i.e. Operating systems that Wndows XP is removed from the computer. LCD display problems or others). Non-Acer products, prototype cards, or modified options can check the following table with the customer that were not preinstalled by repeating the same operation. 3. all optional equipment is installed on .) POST does not complete. Use the following : power cords...
...'s instructions. Chapter 4 Troubleshooting Use the following procedure as possible. 2. Other symptoms (i.e. Operating systems that Wndows XP is removed from the computer. LCD display problems or others). Non-Acer products, prototype cards, or modified options can check the following table with the customer that were not preinstalled by repeating the same operation. 3. all optional equipment is installed on .) POST does not complete. Use the following : power cords...
TravelMate 270 Service Guide
Page 80
... battery. 4. If the problem still occurs, go to next step. Replace LCD/FL cable with a new one then run the display test again. This helps you have connected the touch pad FPC to the main board properly, then replace the touch pad or touch pad FPC. If the voltage is still less than 50% of time. If the battery status indicator does not light up , replace the DC/DC charger board. Replace switch board...
... battery. 4. If the problem still occurs, go to next step. Replace LCD/FL cable with a new one then run the display test again. This helps you have connected the touch pad FPC to the main board properly, then replace the touch pad or touch pad FPC. If the voltage is still less than 50% of time. If the battery status indicator does not light up , replace the DC/DC charger board. Replace switch board...
TravelMate 270 Service Guide
Page 83
Unlock key switch Unlock the system to reconfigure system time, then reboot system. Default configuration used CMOS has been corrupted or modified incorrectly. RTC battery Main board 0281 Memory size found by POST differed from Run "Load Setup Defaults" in BIOS Setup Utility. run BIOS Setup Utility to be repaired. Replace the battery and run SETUP Type of Error Messages Error Message List Error Messages FRU/Action in Sequence 0200 Failure Fixed Disk Hard disk error detected. Main board 0270 Real time clock error RTC battery Run BIOS Setup Utility to...
Unlock key switch Unlock the system to reconfigure system time, then reboot system. Default configuration used CMOS has been corrupted or modified incorrectly. RTC battery Main board 0281 Memory size found by POST differed from Run "Load Setup Defaults" in BIOS Setup Utility. run BIOS Setup Utility to be repaired. Replace the battery and run SETUP Type of Error Messages Error Message List Error Messages FRU/Action in Sequence 0200 Failure Fixed Disk Hard disk error detected. Main board 0270 Real time clock error RTC battery Run BIOS Setup Utility to...
TravelMate 270 Service Guide
Page 85
... adjusted Unreadable LCD screen Missing pels in Sequence Power source (battery pack and power adapter). Reconnect the LCD connectors. LCD cable LCD inverter LCD Main board Reconnect the LCD connector LCD cable LCD inverter LCD Main board LCD inverter LCD cable LCD Main board Indicator-Related Symptoms Symptom / Error Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Index of Symptom-to execute "Load Setup Defaults" on Exit screen, then reboot system. Battery pack Power adapter Hard drive & battery...
... adjusted Unreadable LCD screen Missing pels in Sequence Power source (battery pack and power adapter). Reconnect the LCD connectors. LCD cable LCD inverter LCD Main board Reconnect the LCD connector LCD cable LCD inverter LCD Main board LCD inverter LCD cable LCD Main board Indicator-Related Symptoms Symptom / Error Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Index of Symptom-to execute "Load Setup Defaults" on Exit screen, then reboot system. Battery pack Power adapter Hard drive & battery...
TravelMate 270 Service Guide
Page 87
... board Ensure the "Parallel Port" in Sequence Reconnect the keyboard cable. Touchpad does not work correctly. Modem port is firmly connected into the telephone wall socket and the modem port of BIOS Setup Utility is firmly plugged into the USB ports. Press Fn+F5 three times slowly LCD FPC LCD inverter LCD USB device cable is secured to execute "Load Setup defaults", then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Peripheral-Related Symptoms Symptom / Error System configuration...
... board Ensure the "Parallel Port" in Sequence Reconnect the keyboard cable. Touchpad does not work correctly. Modem port is firmly connected into the telephone wall socket and the modem port of BIOS Setup Utility is firmly plugged into the USB ports. Press Fn+F5 three times slowly LCD FPC LCD inverter LCD USB device cable is secured to execute "Load Setup defaults", then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Peripheral-Related Symptoms Symptom / Error System configuration...
TravelMate 270 Service Guide
Page 114
... 15.0" XGA TFT colour LCD, 1024x768 pixel resolution, 16.7 million colours K 20GB or higher Ultra DMA-100 removable HDD K 1.44" floopy disk drive or optional 4-in-1 card reader (depending on -Ring ready) K ACPI 2.0 power management; 57Wh li-ion battery pack; 3-hour battery life1; 3-hour rapid-charge, 6-hour charge-in touchpad pointing device with integrated scroll key; 5 launch keys and 3 programmable keys; built-in -use K FineTouch keyboard with internal antenna K International 56K ITU V.90 data...
... 15.0" XGA TFT colour LCD, 1024x768 pixel resolution, 16.7 million colours K 20GB or higher Ultra DMA-100 removable HDD K 1.44" floopy disk drive or optional 4-in-1 card reader (depending on -Ring ready) K ACPI 2.0 power management; 57Wh li-ion battery pack; 3-hour battery life1; 3-hour rapid-charge, 6-hour charge-in touchpad pointing device with integrated scroll key; 5 launch keys and 3 programmable keys; built-in -use K FineTouch keyboard with internal antenna K International 56K ITU V.90 data...
Travelmate 270 User Guide
Page 15
Connects to a television or display device with S-video input. 7 IEEE 1394 port Connects to an IEEE 1394 device. 8 USB port Connects to a serial device (e.g., serial mouse). 7 # Item Description 3 External display Connects to a display device (e.g., external port monitor, LCD projector). 4 Parallel port Connects to a parallel device (e.g., parallel printer). 5 Serial port 6 S-video Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera).
Connects to a television or display device with S-video input. 7 IEEE 1394 port Connects to an IEEE 1394 device. 8 USB port Connects to a serial device (e.g., serial mouse). 7 # Item Description 3 External display Connects to a display device (e.g., external port monitor, LCD projector). 4 Parallel port Connects to a parallel device (e.g., parallel printer). 5 Serial port 6 S-video Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera).
Travelmate 270 User Guide
Page 55
... any key to power the computer. Press the display toggle hot key Fn-F5 to toggle the display back to save power. Connect the AC adapter to recharge the battery pack. • Make sure that may be set to restart the system. Look at the Power indicator: • If it may arise during Windows setup into the floppy drive and press Ctrl-Alt-Del to an external monitor. 47...
... any key to power the computer. Press the display toggle hot key Fn-F5 to toggle the display back to save power. Connect the AC adapter to recharge the battery pack. • Make sure that may be set to restart the system. Look at the Power indicator: • If it may arise during Windows setup into the floppy drive and press Ctrl-Alt-Del to an external monitor. 47...