TravelMate 4730/4730G Service Guide
Page 7
...12 Windows Keys 13 Hot Keys 14 Special Key 15 Using the System Utilities 16 Acer GridVista (dual-display compatible 16 Hardware Specifications and Configurations 18 System Utilities 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 Information 26 Main 27 Advanced 28 Security 30 Power 33 Boot 35 Exit 36 BIOS Flash Utility 37 Remove HDD/BIOS Utility 39 Machine Disassembly and Replacement 43 Disassembly Requirements 43 General Information 44 Pre-disassembly Instructions 44 Disassembly Process 44 External Module Disassembly Process 45 External Modules Disassembly...
...12 Windows Keys 13 Hot Keys 14 Special Key 15 Using the System Utilities 16 Acer GridVista (dual-display compatible 16 Hardware Specifications and Configurations 18 System Utilities 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 Information 26 Main 27 Advanced 28 Security 30 Power 33 Boot 35 Exit 36 BIOS Flash Utility 37 Remove HDD/BIOS Utility 39 Machine Disassembly and Replacement 43 Disassembly Requirements 43 General Information 44 Pre-disassembly Instructions 44 Disassembly Process 44 External Module Disassembly Process 45 External Modules Disassembly...
TravelMate 4730/4730G Service Guide
Page 8
... Port 103 Replacing the Mainboard 105 Replacing the Modem Module 106 Replacing the Bluetooth Board 107 Replacing the Right Speaker Module 107 Replacing the Launch Board 109 Replacing the Finger Print Reader 110 Replacing the Touch Pad Bracket 110 Replacing the Left Speaker Module 111 Replacing the Upper Cover 111 Replacing the LCD Module 113 Replacing the Antenna Cables 115 Replacing the Keyboard 117 Replacing the Switch Cover 117 Replacing the WLAN Module 119 Replacing the Hard Disk Drive Module 119 Replacing the DIMM Modules 120 Replacing the ODD Module 121 Replacing...
... Port 103 Replacing the Mainboard 105 Replacing the Modem Module 106 Replacing the Bluetooth Board 107 Replacing the Right Speaker Module 107 Replacing the Launch Board 109 Replacing the Finger Print Reader 110 Replacing the Touch Pad Bracket 110 Replacing the Left Speaker Module 111 Replacing the Upper Cover 111 Replacing the LCD Module 113 Replacing the Antenna Cables 115 Replacing the Keyboard 117 Replacing the Switch Cover 117 Replacing the WLAN Module 119 Replacing the Hard Disk Drive Module 119 Replacing the DIMM Modules 120 Replacing the ODD Module 121 Replacing...
TravelMate 4730/4730G Service Guide
Page 9
... Problems 141 Undetermined Problems 141 POST Codes Tables 142 Port 80 POST Codes 142 POST Keys and Messages 144 Jumper and Connector Locations 145 Top View 145 Bottom View 146 Clearing Password Check and BIOS Recovery 147 Clearing Password Check 147 BIOS Recovery by Crisis Disk 148 FRU (Field Replaceable Unit) List 149 TravelMate 4730/4730G Exploded Diagrams 150 Main Module 150 LCD Module 151 TravelMate 4730/4730G FRU List 152 Model Definition and Configuration...
... Problems 141 Undetermined Problems 141 POST Codes Tables 142 Port 80 POST Codes 142 POST Keys and Messages 144 Jumper and Connector Locations 145 Top View 145 Bottom View 146 Clearing Password Check and BIOS Recovery 147 Clearing Password Check 147 BIOS Recovery by Crisis Disk 148 FRU (Field Replaceable Unit) List 149 TravelMate 4730/4730G Exploded Diagrams 150 Main Module 150 LCD Module 151 TravelMate 4730/4730G FRU List 152 Model Definition and Configuration...
TravelMate 4730/4730G Service Guide
Page 16
... frequently used programs. Three productivity keys give users one-touch access to protection and manageability features for certain models). No. 1 2 3 4 Icon Item Line-in jack Microphone jack Description Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player). Headphones/ speaker/line-out jack Bluetooth communication switch Wireless communication switch Latch Connects to work. Locks and releases the lid. 6 Chapter 1 Touch-sensitive pointing device which functions like the left and right buttons function like a computer mouse. Enables/disables...
... frequently used programs. Three productivity keys give users one-touch access to protection and manageability features for certain models). No. 1 2 3 4 Icon Item Line-in jack Microphone jack Description Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player). Headphones/ speaker/line-out jack Bluetooth communication switch Wireless communication switch Latch Connects to work. Locks and releases the lid. 6 Chapter 1 Touch-sensitive pointing device which functions like the left and right buttons function like a computer mouse. Enables/disables...
TravelMate 4730/4730G Service Guide
Page 17
... can operate at any given time. Note: Push to Acer EasyPort IV (only for certain models). Chapter 1 7 PC Card slot eject button Ejects the PC Card from the slot. Left View No. 1 2 3 4 5 6 7 8 Icon HDMI Item Acer EasyPort IV connector Ethernet (RJ-45) port External display (VGA) port HDMI 2 USB 2.0 ports 5-in-1 card reader PC Card slot Description Connects to remove/install the card. Connects to a television or display device with HDMI input (only for certain models). Connects to a display device (e.g. Connects to USB 2.0 devices (e.g. external monitor, LCD...
... can operate at any given time. Note: Push to Acer EasyPort IV (only for certain models). Chapter 1 7 PC Card slot eject button Ejects the PC Card from the slot. Left View No. 1 2 3 4 5 6 7 8 Icon HDMI Item Acer EasyPort IV connector Ethernet (RJ-45) port External display (VGA) port HDMI 2 USB 2.0 ports 5-in-1 card reader PC Card slot Description Connects to remove/install the card. Connects to a television or display device with HDMI input (only for certain models). Connects to a display device (e.g. Connects to USB 2.0 devices (e.g. external monitor, LCD...
TravelMate 4730/4730G Service Guide
Page 20
.... Lights up when Num Lock is charging. 2. NOTE: 1. Easy-Launch Buttons Located beside the keyboard are called easy-launch buttons. Battery HDD Num Lock Caps Lock Indicates the computer's battery status. These buttons are application buttons. To set to -read status indicators: The front panel indicators are : WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. Icon Function Bluetooth Description Indicates the status of wireless LAN communication. WLAN Power Indicates the status of Bluetooth communication. Indicates when the hard disk drive is...
.... Lights up when Num Lock is charging. 2. NOTE: 1. Easy-Launch Buttons Located beside the keyboard are called easy-launch buttons. Battery HDD Num Lock Caps Lock Indicates the computer's battery status. These buttons are application buttons. To set to -read status indicators: The front panel indicators are : WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. Icon Function Bluetooth Description Indicates the status of wireless LAN communication. WLAN Power Indicates the status of Bluetooth communication. Indicates when the hard disk drive is...
TravelMate 4730/4730G Service Guide
Page 24
...toggle Brightness up Brightness down Hotkey help Acer eSettings Management Description Displays help on hotkeys. Switches display output between the display screen, external monitor (if connected) and both. Turns the internal touchpad on and off. Increases the screen brightness. Turns the speakers on and off to save power. Launches Acer eSettings Management in Acer Empowering Technology. Displays help on hotkeys. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Hot Keys The computer employs hotkeys or key...
...toggle Brightness up Brightness down Hotkey help Acer eSettings Management Description Displays help on hotkeys. Switches display output between the display screen, external monitor (if connected) and both. Turns the internal touchpad on and off. Increases the screen brightness. Turns the speakers on and off to save power. Launches Acer eSettings Management in Acer Empowering Technology. Displays help on hotkeys. Press any key to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Hot Keys The computer employs hotkeys or key...
TravelMate 4730/4730G Service Guide
Page 35
... Utilities Chapter 2 BIOS Setup Utility The BIOS Setup Utility is subject to different models. In this utility. Read this item. • Press Esc while you do not need to run this menu, user can change boot device without entering BIOS Setup Utility, please set to "disabled". Please note that system information is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). To activate the BIOS Utility, press F2 during POST to "enabled". NOTE: You can change...
... Utilities Chapter 2 BIOS Setup Utility The BIOS Setup Utility is subject to different models. In this utility. Read this item. • Press Esc while you do not need to run this menu, user can change boot device without entering BIOS Setup Utility, please set to "disabled". Please note that system information is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). To activate the BIOS Utility, press F2 during POST to "enabled". NOTE: You can change...
TravelMate 4730/4730G Service Guide
Page 36
... device installed in software construction, standardized by the Open Software Foundation (OSF) as part of this unit. This field shows the model name of the CPU. Displays system BIOS version. This field displays the asset tag number of HDD installed on primary IDE master. This field displays the serial number of the system. This field displays the serial number of the system. F9 Setup Default F10 Save and Exit Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number...
... device installed in software construction, standardized by the Open Software Foundation (OSF) as part of this unit. This field shows the model name of the CPU. Displays system BIOS version. This field displays the asset tag number of HDD installed on primary IDE master. This field displays the serial number of the system. This field displays the serial number of the system. F9 Setup Default F10 Save and Exit Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number...
TravelMate 4730/4730G Service Guide
Page 40
... Security Power Boot Supervisor Password Is: User Password Is: HDD Password Is: Clear Clear Clear Set Supervisor Password Set User Password Set Hdd Password Power on password Description Shows the setting of the Supervisor password Shows the setting of the hard disk password. Settings in this password protects the BIOS Setup Utility from unauthorized use. The following sub-options are the default and suggested parameter settings. If you forget your password, you have to return your notebook computer to enter setup. The user can not either enter the Setup menu nor change the...
... Security Power Boot Supervisor Password Is: User Password Is: HDD Password Is: Clear Clear Clear Set Supervisor Password Set User Password Set Hdd Password Power on password Description Shows the setting of the Supervisor password Shows the setting of the hard disk password. Settings in this password protects the BIOS Setup Utility from unauthorized use. The following sub-options are the default and suggested parameter settings. If you forget your password, you have to return your notebook computer to enter setup. The user can not either enter the Setup menu nor change the...
TravelMate 4730/4730G Service Guide
Page 41
... done, press F10 to save the changes and exit the BIOS Setup Utility. Retype the password in the Enter New Password and Confirm New Password fields. Press Enter twice without typing anything in the "Confirm New Password" field. The computer then sets the Supervisor Password parameter to highlight the Set Supervisor Password parameter and press the Enter key. Use the ↑ and ↓ keys to "Clear". 4. After setting the password, the computer sets the User Password parameter to...
... done, press F10 to save the changes and exit the BIOS Setup Utility. Retype the password in the Enter New Password and Confirm New Password fields. Press Enter twice without typing anything in the "Confirm New Password" field. The computer then sets the Supervisor Password parameter to highlight the Set Supervisor Password parameter and press the Enter key. Use the ↑ and ↓ keys to "Clear". 4. After setting the password, the computer sets the User Password parameter to...
TravelMate 4730/4730G Service Guide
Page 42
... Setup Warning. If the verification is complete after the user presses Enter. If the new password and confirm new password strings do not match, the screen will display as following message. 32 Chapter 2 The Set Password box appears. 2. Use the ↑ and ↓ keys to "Set". 5. Retype the password in the Confirm New Password field. 4. When you are done, press F10 to save the changes and exit the BIOS Setup Utility...
... Setup Warning. If the verification is complete after the user presses Enter. If the new password and confirm new password strings do not match, the screen will display as following message. 32 Chapter 2 The Set Password box appears. 2. Use the ↑ and ↓ keys to "Set". 5. Retype the password in the Confirm New Password field. 4. When you are done, press F10 to save the changes and exit the BIOS Setup Utility...
TravelMate 4730/4730G Service Guide
Page 47
... position 1. 3. Use the Phlash utility to finish BIOS flash, the system will not boot as USB HDD) before you use the Phlash. If the battery pack does not contain enough power to update the system BIOS flash ROM. Execute the IFLASH.BAT batch file to update BIOS (Read xxxxx.fd to enter the Setup Menu. 2. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you run the Phlash utility. BIOS Flash Utility The BIOS flash memory update is...
... position 1. 3. Use the Phlash utility to finish BIOS flash, the system will not boot as USB HDD) before you use the Phlash. If the battery pack does not contain enough power to update the system BIOS flash ROM. Execute the IFLASH.BAT batch file to update BIOS (Read xxxxx.fd to enter the Setup Menu. 2. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you run the Phlash utility. BIOS Flash Utility The BIOS flash memory update is...
TravelMate 4730/4730G Service Guide
Page 133
... No Display Issue Page 125 LCD Failure Page 127 Internal Keyboard Failure Page 127 Touchpad Failure Page 128 Internal Speaker Failure Page 128 Internal Microphone Failure Page 130 ODD Failure Page 132 Rightside USB Failure Page 135 Modem Failure Page 135 WLAN/WiMAX Failure Page 136 Bluetooth Failure Page 136 Robson Module Failure Page 137 Acer EasyLaunch Button Failure Page 137 Fingerprint Reader Failure...
... No Display Issue Page 125 LCD Failure Page 127 Internal Keyboard Failure Page 127 Touchpad Failure Page 128 Internal Speaker Failure Page 128 Internal Microphone Failure Page 130 ODD Failure Page 132 Rightside USB Failure Page 135 Modem Failure Page 135 WLAN/WiMAX Failure Page 136 Bluetooth Failure Page 136 Robson Module Failure Page 137 Acer EasyLaunch Button Failure Page 137 Fingerprint Reader Failure...
TravelMate 4730/4730G Service Guide
Page 135
... the internal display is by removing the power cable and battery and holding down the power button for specific model procedures. 2. Make sure the computer has power by checking at least one of the following occurs: • Fans start up • Status LEDs light up If there is no power, see "LCD Failure" on page 124. 3. Drain any memory cards and CD/DVD discs. If the POST or video appears on the external display, see "Power...
... the internal display is by removing the power cable and battery and holding down the power button for specific model procedures. 2. Make sure the computer has power by checking at least one of the following occurs: • Fans start up • Status LEDs light up If there is no power, see "LCD Failure" on page 124. 3. Drain any memory cards and CD/DVD discs. If the POST or video appears on the external display, see "Power...
TravelMate 4730/4730G Service Guide
Page 136
... brightness setting, the LCD is faulty and should be replaced. If the computer is virus free. 3. Check the display resolution is still not resolved, see "Online Support Information" on battery alone as this may be defective and should be replaced. Roll back the video driver to ensure the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables...
... brightness setting, the LCD is faulty and should be replaced. If the computer is virus free. 3. Check the display resolution is still not resolved, see "Online Support Information" on battery alone as this may be defective and should be replaced. Roll back the video driver to ensure the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables...
TravelMate 4730/4730G Service Guide
Page 141
... boot device on page 44. Run a complete virus scan using System Restore. The Install Windows screen displays. Select Startup Repair. h. Remove any key to start to correct the problem. 1. For more information see Windows Help and Support. 5. Chapter 4 131 c. Click Next. Startup Repair attempts to ensure the computer is set correctly. 7. Run the Windows Memory Diagnostic Tool. Check the BIOS settings are required. Run the Windows Disk Defragmenter. Replace the HDD. See "Disassembly Process" on the Boot menu. 6. insert the Windows Vista Operating...
... boot device on page 44. Run a complete virus scan using System Restore. The Install Windows screen displays. Select Startup Repair. h. Remove any key to start to correct the problem. 1. For more information see Windows Help and Support. 5. Chapter 4 131 c. Click Next. Startup Repair attempts to ensure the computer is set correctly. 7. Run the Windows Memory Diagnostic Tool. Check the BIOS settings are required. Run the Windows Disk Defragmenter. Replace the HDD. See "Disassembly Process" on the Boot menu. 6. insert the Windows Vista Operating...
TravelMate 4730/4730G Service Guide
Page 150
... Windows Help and Support. 10. If the Issue is listed under Other Devices. 13. Check Drive whether is a good connection. If the mouse uses a wireless connection, insert new batteries and confirm there is OK. 2. If the issue is ok. 3. Roll back the mouse driver to determine that: • The device is properly installed. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume...
... Windows Help and Support. 10. If the Issue is listed under Other Devices. 13. Check Drive whether is a good connection. If the mouse uses a wireless connection, insert new batteries and confirm there is OK. 2. If the issue is ok. 3. Roll back the mouse driver to determine that: • The device is properly installed. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume...
TravelMate 4730/4730G Service Guide
Page 151
... with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Power-on page 124.): 1. When analyzing an intermittent problem, do not isolate non-defective FRU). Rerun the test to isolate the failing FRU (do the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. NOTE...
... with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Power-on page 124.): 1. When analyzing an intermittent problem, do not isolate non-defective FRU). Rerun the test to isolate the failing FRU (do the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. NOTE...
TravelMate 4730/4730G Service Guide
Page 192
... LCD Failure 127 LCD Module Disassembly Flowchart 88 LCD Panel 93 lower cover 49 M Main Unit Disassembly Flowchart 58 Mainboard 79 media access on indicator 10 MediaTouch Button Failure 138 Memory Check 124 Model Definition 166 Modem Failure 135 Modem Module 78 N No Display Issue 125 Notebook Manager hotkey 14 num lock on indicator 10 O ODD Failure 132 Online Support Information 179 optical drive module 56 P Panel 5 Bottom 9 left 5 PC Card 10 Port 80 POST Codes 142 POST Codes Port...
... LCD Failure 127 LCD Module Disassembly Flowchart 88 LCD Panel 93 lower cover 49 M Main Unit Disassembly Flowchart 58 Mainboard 79 media access on indicator 10 MediaTouch Button Failure 138 Memory Check 124 Model Definition 166 Modem Failure 135 Modem Module 78 N No Display Issue 125 Notebook Manager hotkey 14 num lock on indicator 10 O ODD Failure 132 Online Support Information 179 optical drive module 56 P Panel 5 Bottom 9 left 5 PC Card 10 Port 80 POST Codes 142 POST Codes Port...