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Date Chapter Updates ii Revision History Please refer to the table below for the updates made on this service guide.
Date Chapter Updates ii Revision History Please refer to the table below for the updates made on this service guide.
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No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by Acer Incorporated. Copyright Copyright © 2011 by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. All rights reserved. iii
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by Acer Incorporated. Copyright Copyright © 2011 by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. All rights reserved. iii
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...iv Should the programs prove defective following their respective holders. Intel is ". Any Acer Incorporated software described in this guide is a registered trademark of Acer Corporation. Acer is subject to the contents hereof and specifically disclaims any warranties of merchantability or fitness..., Core 2 Quad, Celeron, and combinations thereof, are trademarks and/or registered trademarks of their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages...
...iv Should the programs prove defective following their respective holders. Intel is ". Any Acer Incorporated software described in this guide is a registered trademark of Acer Corporation. Acer is subject to the contents hereof and specifically disclaims any warranties of merchantability or fitness..., Core 2 Quad, Celeron, and combinations thereof, are trademarks and/or registered trademarks of their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages...
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NOTE Gives additional information related to the accomplishment of procedures. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any physical risk or system damage that appear on screen. v WARNING CAUTION IMPORTANT Alerts you to do specific actions relevant to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
NOTE Gives additional information related to the accomplishment of procedures. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any physical risk or system damage that appear on screen. v WARNING CAUTION IMPORTANT Alerts you to do specific actions relevant to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
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...-date information available on card, modem, or extra memory capability). In such cases, please contact your Acer office may have decided to the BASIC CONFIGURATION decided for Acer's "global" product offering. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional offices or the responsible personnel/channel to provide you with all technical information... Guide Coverage This Service Guide provides you with further technical details. To better fit local market requirements and enhance product competitiveness, your regional Acer office to those given in the printed Service Guide.
...-date information available on card, modem, or extra memory capability). In such cases, please contact your Acer office may have decided to the BASIC CONFIGURATION decided for Acer's "global" product offering. For ACER-AUTHORIZED SERVICE PROVIDERS, your regional offices or the responsible personnel/channel to provide you with all technical information... Guide Coverage This Service Guide provides you with further technical details. To better fit local market requirements and enhance product competitiveness, your regional Acer office to those given in the printed Service Guide.
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Table of Contents System Tour 1 Features 1 Block Diagram 4 System Components 5 Front Panel 5 Rear Panel 6 Hardware Specifications and Configurations 7 Power Management Function(ACPI support function) 11 System Utilities 12 CMOS Setup Utility 12 Entering CMOS setup 13 Navigating Through the Setup Utility 13 Setup Utility Menus 14 Main 14 System Disassembly and Assembly 24 Disassembly Requirements 24 Pre-disassembly Procedure 25 Removing the Side Panel 26 Removing the Heat Sink Fan Assembly 27 Removing the Processor 29 Removing the Wireless LAN Card 31 ...
Table of Contents System Tour 1 Features 1 Block Diagram 4 System Components 5 Front Panel 5 Rear Panel 6 Hardware Specifications and Configurations 7 Power Management Function(ACPI support function) 11 System Utilities 12 CMOS Setup Utility 12 Entering CMOS setup 13 Navigating Through the Setup Utility 13 Setup Utility Menus 14 Main 14 System Disassembly and Assembly 24 Disassembly Requirements 24 Pre-disassembly Procedure 25 Removing the Side Panel 26 Removing the Heat Sink Fan Assembly 27 Removing the Processor 29 Removing the Wireless LAN Card 31 ...
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System Troubleshooting 68 Hardware Diagnostic Procedure 68 System Check Procedures 69 Power System Check 69 System External Inspection 69 System Internal Inspection 69 Beep Codes 70 Checkpoints 71 BIOS Recovery 74 Jumper and Connector Information 75 M/B Placement 75 Jumper Setting 77 Setting Jumper 77 FRU (Field Replaceable Unit) List 84 Aspire X3470 Exploded Diagram 85 Aspire X3470 FRU List 87 viii
System Troubleshooting 68 Hardware Diagnostic Procedure 68 System Check Procedures 69 Power System Check 69 System External Inspection 69 System Internal Inspection 69 Beep Codes 70 Checkpoints 71 BIOS Recovery 74 Jumper and Connector Information 75 M/B Placement 75 Jumper Setting 77 Setting Jumper 77 FRU (Field Replaceable Unit) List 84 Aspire X3470 Exploded Diagram 85 Aspire X3470 FRU List 87 viii
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... memory of the system depends on the model purchased. HDMI and VGA. • Digital displayHDMI with HDMI CTS 1.4 compliance. • Need to measure VGA follow Acer VGA SOP. • Support for Cool'n'Quiet™ via FID/VID change. • Support for your reference only. Operating System • Microsoft Windows 7 Home Premium...
... memory of the system depends on the model purchased. HDMI and VGA. • Digital displayHDMI with HDMI CTS 1.4 compliance. • Need to measure VGA follow Acer VGA SOP. • Support for Cool'n'Quiet™ via FID/VID change. • Support for your reference only. Operating System • Microsoft Windows 7 Home Premium...
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LAN • Realtek RTL8111E-VL-CG with SW re-tasking) • Rear IO: 3 jack Color define should follow Microsoft requirement. • Front IO: 1*Microphone-in, 1*head phone jack. Hard disk drive • Support up to three SATA ports • 3.5",25.4mm • Capacity and models are listed on AVLC Optical disk drive • Support one SATA 5.25" standard ODD • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite • Maximum ODD depth to 185mm with bezel • Models are listed on AVLC Graphics card • One PCI-E x 16 graphics card. • No mechanical ...
LAN • Realtek RTL8111E-VL-CG with SW re-tasking) • Rear IO: 3 jack Color define should follow Microsoft requirement. • Front IO: 1*Microphone-in, 1*head phone jack. Hard disk drive • Support up to three SATA ports • 3.5",25.4mm • Capacity and models are listed on AVLC Optical disk drive • Support one SATA 5.25" standard ODD • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite • Maximum ODD depth to 185mm with bezel • Models are listed on AVLC Graphics card • One PCI-E x 16 graphics card. • No mechanical ...
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... internal speaker header • 1 * onboard Buzzer • 2 * H1X2 GPIO header • 1 * 3pin IR receiver header to super I/O System BIOS • 2Mb • AMI Kernel with Acer skin/copyright Power supply • Non PFC 250W / PFC 250W /FR 300W. • Support models are listed on board buzzer.
... internal speaker header • 1 * onboard Buzzer • 2 * H1X2 GPIO header • 1 * 3pin IR receiver header to super I/O System BIOS • 2Mb • AMI Kernel with Acer skin/copyright Power supply • Non PFC 250W / PFC 250W /FR 300W. • Support models are listed on board buzzer.
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Component 1 HDD activity indicator 2 USB 2.0 ports 3 Microphone-in jack 4 Headphone/Speaker-out/line-out jack 5 CF I/II (CompactFlash Type I/II) slot 6 XD(XD-Picture)/SD(Secure Digital)/PRO slot 7 Optical drive eject button 8 Optical drive 9 Power button Chapter 1 5 System Components This section is a virtual tour of the system's interior and exterior components. Front Panel No.
Component 1 HDD activity indicator 2 USB 2.0 ports 3 Microphone-in jack 4 Headphone/Speaker-out/line-out jack 5 CF I/II (CompactFlash Type I/II) slot 6 XD(XD-Picture)/SD(Secure Digital)/PRO slot 7 Optical drive eject button 8 Optical drive 9 Power button Chapter 1 5 System Components This section is a virtual tour of the system's interior and exterior components. Front Panel No.
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Component 1 Line-in jack 2 USB 3.0 ports 3 RJ45 LAN connector 4 PS2 mouse port 5 Power connector 6 PS2 keyboard port 7 HDMI port 8 D-sub port 9 USB 2.0 ports 10 Line-out jack 11 Microphone jack 12 Expansion slot(graphics card and Wireless card) 6 Chapter 1 Rear Panel No.
Component 1 Line-in jack 2 USB 3.0 ports 3 RJ45 LAN connector 4 PS2 mouse port 5 Power connector 6 PS2 keyboard port 7 HDMI port 8 D-sub port 9 USB 2.0 ports 10 Line-out jack 11 Microphone jack 12 Expansion slot(graphics card and Wireless card) 6 Chapter 1 Rear Panel No.
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... speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A2 BIOS ROM type SPI Flash BIOS ROM size 2Mb Support protocol SMBIOS(DMI)2.7 Device Boot Support 1st priority: Hard Disk...
... speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A2 BIOS ROM type SPI Flash BIOS ROM size 2Mb Support protocol SMBIOS(DMI)2.7 Device Boot Support 1st priority: Hard Disk...
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SATA Interface Item SATA controller Number of SATA channel Support mode Specification AMD A75 SATA X 3(SATA 6Gb/s) AHCI/IDE mode option USB Port Item Universal HCI USB Class USB Connectors Quantity Specification USB 2.0/1.1 or USB 3.0 Support legacy keyboard for legacy mode 4 USB2.0 ports locate on MB rear side. 2 USB3.0 ports locate on MB rear side. 4 USB2.0 ports locate in any combination as long as they match the above specifications. USB3.0 ports must be 3.0 certified. 8 Chapter 1 Memory Combinations Slot Memory Total Memory Slot 1 1GB,2GB,4GB 1G ~4GB Slot 2 1GB,2GB,4GB ...
SATA Interface Item SATA controller Number of SATA channel Support mode Specification AMD A75 SATA X 3(SATA 6Gb/s) AHCI/IDE mode option USB Port Item Universal HCI USB Class USB Connectors Quantity Specification USB 2.0/1.1 or USB 3.0 Support legacy keyboard for legacy mode 4 USB2.0 ports locate on MB rear side. 2 USB3.0 ports locate on MB rear side. 4 USB2.0 ports locate in any combination as long as they match the above specifications. USB3.0 ports must be 3.0 certified. 8 Chapter 1 Memory Combinations Slot Memory Total Memory Slot 1 1GB,2GB,4GB 1G ~4GB Slot 2 1GB,2GB,4GB ...
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Audio Interface Item Audio controller Audio controller type Audio channel Audio function control Mono or stereo Compatibility Music synthesizer Sampling rate Microphone/Headphone jack Specification Intel High Definition audio controller ALC662 2.1 channel Enable/disable by BIOS Setup Stereo Meets the latest Microsoft Windows Logo Program audio specification WaveRT based audio function driver and logo ready for Windows 7 and Vista EAX™ 1.0 & 2.0 compatible Direct Sound 3D™ compatible I3DL2 compatible (Windows XP only) 3D Positional Audio Emulation of 26 sound environments to ...
Audio Interface Item Audio controller Audio controller type Audio channel Audio function control Mono or stereo Compatibility Music synthesizer Sampling rate Microphone/Headphone jack Specification Intel High Definition audio controller ALC662 2.1 channel Enable/disable by BIOS Setup Stereo Meets the latest Microsoft Windows Logo Program audio specification WaveRT based audio function driver and logo ready for Windows 7 and Vista EAX™ 1.0 & 2.0 compatible Direct Sound 3D™ compatible I3DL2 compatible (Windows XP only) 3D Positional Audio Emulation of 26 sound environments to ...
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S5 V N/A Disabled Disabled Disabled 10 Chapter 1 Power Management Devices S1 S3 S4 Power Button V V V USB Keyboard/Mouse V V N/A PME Disabled Disabled Disabled RCT Disabled Disabled Disabled WOR Disabled Disabled Disabled • Devices wake up from S3 should be less than. • Devices wake up from S5 should be less than 10 seconds. Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration ...
S5 V N/A Disabled Disabled Disabled 10 Chapter 1 Power Management Devices S1 S3 S4 Power Button V V V USB Keyboard/Mouse V V N/A PME Disabled Disabled Disabled RCT Disabled Disabled Disabled WOR Disabled Disabled Disabled • Devices wake up from S3 should be less than. • Devices wake up from S5 should be less than 10 seconds. Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration ...
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Chapter 1 11 ACPI • ACPI specification 1.0b • S0,S1,S2 and S5 sleep state support. • On board device power management support. • On board device configuration support. Power Management Function(ACPI support function) Device Standby Mode • Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. • ...
Chapter 1 11 ACPI • ACPI specification 1.0b • S0,S1,S2 and S5 sleep state support. • On board device power management support. • On board device configuration support. Power Management Function(ACPI support function) Device Standby Mode • Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. • ...
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This memory area is not part of the system RAM which allows configuration data to be bad. NOTE: CMOS Setup Utility will need to run the CMOS Setup Utility, make changes to as "BIOS", "Setup", or "Setup utility" in a battery-backed nonvolatile memory called the complementary metaloxide semiconductor (CMOS) Setup Utility. The screenshots used in CMOS. Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called CMOS RAM. These values may be retained when power is no need to run this guide display default ...
This memory area is not part of the system RAM which allows configuration data to be bad. NOTE: CMOS Setup Utility will need to run the CMOS Setup Utility, make changes to as "BIOS", "Setup", or "Setup utility" in a battery-backed nonvolatile memory called the complementary metaloxide semiconductor (CMOS) Setup Utility. The screenshots used in CMOS. Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called CMOS RAM. These values may be retained when power is no need to run this guide display default ...
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Entering CMOS setup 1. Turn on the menu bar. • Up and Down arrow keys - Move the cursor to the first page of a multiple page menu. • + and - Move the cursor to move around the Setup utility. • Left and Right arrow keys - If you are not user-configurable. • Enter key - Move between selections on , close the utility. 13 Chapter 2 Select a value for the currently selected field (only if it is already turned on the menu bar. NOTE: Availability of the primary menu screens, the Exit menu displays. • On a submenu screen, the previous screen ...
Entering CMOS setup 1. Turn on the menu bar. • Up and Down arrow keys - Move the cursor to the first page of a multiple page menu. • + and - Move the cursor to move around the Setup utility. • Left and Right arrow keys - If you are not user-configurable. • Enter key - Move between selections on , close the utility. 13 Chapter 2 Select a value for the currently selected field (only if it is already turned on the menu bar. NOTE: Availability of the primary menu screens, the Exit menu displays. • On a submenu screen, the previous screen ...