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... 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 v
... 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 v
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... Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly...
... Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly...
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... 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-31 CHAPTER 5 Jumper and Connector Locations Mainboard Layout 5-3 Clearing Password Check and...
... 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-31 CHAPTER 5 Jumper and Connector Locations Mainboard Layout 5-3 Clearing Password Check and...
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... Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-26 VRAM (Discrete models only 1-26 System BIOS 1-27 Keyboard 1-27 Hard Disk Drive 1-28 Super-Multi Drive 1-29 Card Reader 1-29 LCD Panel 1-30 1-2
... Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-26 VRAM (Discrete models only 1-26 System BIOS 1-27 Keyboard 1-27 Hard Disk Drive 1-28 Super-Multi Drive 1-29 Card Reader 1-29 LCD Panel 1-30 1-2
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...×480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN on Feature Port (thru bundled Y Cable): Gigabit Ethernet, Wake-on-LAN ready ...;Realtek RTL8411 EN controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin 65 W AC...
...×480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN on Feature Port (thru bundled Y Cable): Gigabit Ethernet, Wake-on-LAN ready ...;Realtek RTL8411 EN controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin 65 W AC...
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... screen. 6. Press F10 to Enabled. 5. Follow the onscreen instructions to return your computer. 1. Press to access the BIOS Setup screen. 3. Restart the computer. 2. During POST, press F1 to select the Main menu. 4. During POST, press Alt+F10 to enter the system... recovery partition. Hardware Specifications and Configurations 1-21 This will display the eRecovery Management window. 7. D2D Recovery 0 The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer to factory condition.
... screen. 6. Press F10 to Enabled. 5. Follow the onscreen instructions to return your computer. 1. Press to access the BIOS Setup screen. 3. Restart the computer. 2. During POST, press F1 to select the Main menu. 4. During POST, press Alt+F10 to enter the system... recovery partition. Hardware Specifications and Configurations 1-21 This will display the eRecovery Management window. 7. D2D Recovery 0 The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer to factory condition.
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... ASF specification v2.0 or later PCI Express base specification revision 2.1 PCI BIOS specification revision 2.1 BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2...Multilanguage support configurable by OEM customer Hardware Specifications and Configurations 1-27 System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v1.06 Hardware 4 MB Legacy BIOS and EFI architectures ACPI 3.0b compliance PXE ...
... ASF specification v2.0 or later PCI Express base specification revision 2.1 PCI BIOS specification revision 2.1 BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2...Multilanguage support configurable by OEM customer Hardware Specifications and Configurations 1-27 System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v1.06 Hardware 4 MB Legacy BIOS and EFI architectures ACPI 3.0b compliance PXE ...
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BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 Exit 2-12 BIOS Flash Utilities 2-13 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 2-2
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 Exit 2-12 BIOS Flash Utilities 2-13 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 2-2
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...61548;Information Main Security Boot Exit Perform the following actions to navigate through the BIOS Setup Utility: Press to select items in the menu bar. Press to save changes and exit from the Setup ...), press F2 when the prompt appears on the right area of the F12 Boot Menu is a hardware configuration program built into a computer's BIOS (Basic Input/Output System). During the next POST, press F12 to Chapter 4, Troubleshooting when a problem arises. Refer to enter the multi-...
...61548;Information Main Security Boot Exit Perform the following actions to navigate through the BIOS Setup Utility: Press to select items in the menu bar. Press to save changes and exit from the Setup ...), press F2 when the prompt appears on the right area of the F12 Boot Menu is a hardware configuration program built into a computer's BIOS (Basic Input/Output System). During the next POST, press F12 to Chapter 4, Troubleshooting when a problem arises. Refer to enter the multi-...
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...only. Information 0 This tab shows a summary of the computer 2-4 System Utilities Hardware Information Table 2-1. BIOS Menus 0 This section describes the Phoenix SecureCore Tiano BIOS Setup Utility menu tabs. Actual values can vary depending on the computer model. Figure 2-1. Hardware Information Parameter... CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Description Model name and core frequency of the installed processor Core frequency of the ...
...only. Information 0 This tab shows a summary of the computer 2-4 System Utilities Hardware Information Table 2-1. BIOS Menus 0 This section describes the Phoenix SecureCore Tiano BIOS Setup Utility menu tabs. Actual values can vary depending on the computer model. Figure 2-1. Hardware Information Parameter... CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Description Model name and core frequency of the installed processor Core frequency of the ...
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BIOS Main Parameter System Time Description System time expressed in 24-hour format System Date System date Total Memory Video Memory Quiet Boot Network Boot Total ... enable or disable the D2D recovery feature. Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled 2-6 System Utilities BIOS Main Table 2-2. Figure 2-2. Main 0 Use this tab to use the D2D Recovery function Format/Option Format: HH:MM:SS (hour:minute:second) Format MM/DD...
BIOS Main Parameter System Time Description System time expressed in 24-hour format System Date System date Total Memory Video Memory Quiet Boot Network Boot Total ... enable or disable the D2D recovery feature. Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled 2-6 System Utilities BIOS Main Table 2-2. Figure 2-2. Main 0 Use this tab to use the D2D Recovery function Format/Option Format: HH:MM:SS (hour:minute:second) Format MM/DD...
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... When prompted to enable password requirement during system boot Option Clear or Set Clear or Set Clear or Set - - - Figure 2-3. BIOS Security Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot Description ... the password, three attempts are allowed before system halts. Security 0 Use this tab to its dealer. 2-8 System Utilities BIOS Security Table 2-3. Resetting the BIOS password may require the user to return the computer to safeguard and protect the computer from unauthorized use.
... When prompted to enable password requirement during system boot Option Clear or Set Clear or Set Clear or Set - - - Figure 2-3. BIOS Security Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot Description ... the password, three attempts are allowed before system halts. Security 0 Use this tab to its dealer. 2-8 System Utilities BIOS Security Table 2-3. Resetting the BIOS password may require the user to return the computer to safeguard and protect the computer from unauthorized use.
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... [ ] Confirm New Password [ ] Figure 2-5. Type the current password in the Enter New Password field and press Enter. Press to save changes and exit from the BIOS Setup Utility. Set Supervisor Password 2. System Utilities 2-9 The Set _______ Password dialog box appears. Passwords are not case sensitive and the length must not exceed... user or supervisor passwords. 1. Press F10 to enable the Password on the screen. 4. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility.
... [ ] Confirm New Password [ ] Figure 2-5. Type the current password in the Enter New Password field and press Enter. Press to save changes and exit from the BIOS Setup Utility. Set Supervisor Password 2. System Utilities 2-9 The Set _______ Password dialog box appears. Passwords are not case sensitive and the length must not exceed... user or supervisor passwords. 1. Press F10 to enable the Password on the screen. 4. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility.
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... field and press Enter. 3. Press F10 to enable the Password on Boot parameter. 6. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility. 2-10 System Utilities The Set _______ Password dialog box appears. Setup Notice 5. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New...
... field and press Enter. 3. Press F10 to enable the Password on Boot parameter. 6. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility. 2-10 System Utilities The Set _______ Password dialog box appears. Setup Notice 5. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New...
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External USB optical drive 6. BIOS Boot System Utilities 2-11 Hard disk drive 2. Figure 2-8. Network boot 4. Boot 0 Use this tab to set the preferred drive sequence in the following order: 1. External USB hard drive 5. By default, the computer searches for boot devices in which the Setup Utility attempts to move it up or down the list. Optical disc drive 3. External USB bootable device Press to select a device and press F5 or F6 to boot the operating system.
External USB optical drive 6. BIOS Boot System Utilities 2-11 Hard disk drive 2. Figure 2-8. Network boot 4. Boot 0 Use this tab to set the preferred drive sequence in the following order: 1. External USB hard drive 5. By default, the computer searches for boot devices in which the Setup Utility attempts to move it up or down the list. Optical disc drive 3. External USB bootable device Press to select a device and press F5 or F6 to boot the operating system.
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Close the BIOS Setup Utility without saving the setup changes. Load the default values for all setup items. Load the previous values for all setup items. Save the setup changes. 2-12 System Utilities Exit Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save or discard changes and close the BIOS Setup Utility. Figure 2-9. Exit 0 Use the Exit tab to save the setup changes. BIOS Exit Table 2-4.
Close the BIOS Setup Utility without saving the setup changes. Load the default values for all setup items. Load the previous values for all setup items. Save the setup changes. 2-12 System Utilities Exit Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save or discard changes and close the BIOS Setup Utility. Figure 2-9. Exit 0 Use the Exit tab to save the setup changes. BIOS Exit Table 2-4.
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...System Utilities 2-13 Release the Fn + Esc keys after POST. Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files to finish loading BIOS Flash, do not boot system. Perform the following conditions: New versions of system programs ...New features or options Restore a BIOS when it becomes corrupted. Turn off the computer. 4. BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following to run Flash. 1. NOTE: NOTE: If a Crisis Recovery...
...System Utilities 2-13 Release the Fn + Esc keys after POST. Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files to finish loading BIOS Flash, do not boot system. Perform the following conditions: New versions of system programs ...New features or options Restore a BIOS when it becomes corrupted. Turn off the computer. 4. BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following to run Flash. 1. NOTE: NOTE: If a Crisis Recovery...
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Select Boot Menu to use the DOS Flash Utility: 1. Figure 2-10. WinFlash Utility 0 Perform the following to update BIOS. Insert the USB HDD and reboot computer. 4. DOS Flash Utility 0 Perform the following to modify boot priority order. BIOS Boot 3. Execute to use the WinFlash Utility: 1. Double click the WinFlash executable file. 2. Press F2 during boot to position 1. Example: If using USB HDD to Update BIOS, move USB HDD to enter Setup Menu. 2. Click OK to begin the update. 2-14 System Utilities
Select Boot Menu to use the DOS Flash Utility: 1. Figure 2-10. WinFlash Utility 0 Perform the following to update BIOS. Insert the USB HDD and reboot computer. 4. DOS Flash Utility 0 Perform the following to modify boot priority order. BIOS Boot 3. Execute to use the WinFlash Utility: 1. Double click the WinFlash executable file. 2. Press F2 during boot to position 1. Example: If using USB HDD to Update BIOS, move USB HDD to enter Setup Menu. 2. Click OK to begin the update. 2-14 System Utilities
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Password Encoding System Utilities 2-15 Unlock Key Code 3. Open the computer in succession, an error is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11. Figure 2-13. Type the following command: A\> unlock6 XXXXX 00 Figure 2-12. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is entered three times in a DOS environment. 2. Password Error Status To reset the HDD password: 1. Press Enter to remove the HDD and BIOS passwords. Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options.
Password Encoding System Utilities 2-15 Unlock Key Code 3. Open the computer in succession, an error is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11. Figure 2-13. Type the following command: A\> unlock6 XXXXX 00 Figure 2-12. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is entered three times in a DOS environment. 2. Password Error Status To reset the HDD password: 1. Press Enter to remove the HDD and BIOS passwords. Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options.
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Figure 2-14. 4. Write down the generated master password. 6. Removing the BIOS Passwords 0 To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard. In the HDD password prompt, type the master password generated in step 5, then press Enter. G2201 Hardware Gap 2-16 System Utilities Select option 2 (upper case ASCII code) and press Enter. 5. Reboot the computer. 7.
Figure 2-14. 4. Write down the generated master password. 6. Removing the BIOS Passwords 0 To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard. In the HDD password prompt, type the master password generated in step 5, then press Enter. G2201 Hardware Gap 2-16 System Utilities Select option 2 (upper case ASCII code) and press Enter. 5. Reboot the computer. 7.