Acer Aspire E1-521 Notebook Service Guide
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... Using DMI Utility 2-20 Using the LAN MAC EEPROM Utility 2-22 HDD/BIOS Password 2-24 Unlocking the HDD 2-24 Clearing the Password Check and BIOS Password 2-26 Crisis Utility SOP 2-29 When to Use the Crisis SOP 2-29 Creating a USB Flash Crisis Disk 2-29 Using the Crisis Utility Disk 2-31 Chapter 3. Jumper and Connector Locations Mainboard Top View 3-2 Mainboard Bottom View 3-4 USB Board View 3-5 Power Board View 3-6 ODD Board View 3-7 CMOS Jumper 3-8 Chapter 4. Table of Contents Chapter 1. Hardware Specifications and Configurations Features 1-2 Notebook Tour...
... Using DMI Utility 2-20 Using the LAN MAC EEPROM Utility 2-22 HDD/BIOS Password 2-24 Unlocking the HDD 2-24 Clearing the Password Check and BIOS Password 2-26 Crisis Utility SOP 2-29 When to Use the Crisis SOP 2-29 Creating a USB Flash Crisis Disk 2-29 Using the Crisis Utility Disk 2-31 Chapter 3. Jumper and Connector Locations Mainboard Top View 3-2 Mainboard Bottom View 3-4 USB Board View 3-5 Power Board View 3-6 ODD Board View 3-7 CMOS Jumper 3-8 Chapter 4. Table of Contents Chapter 1. Hardware Specifications and Configurations Features 1-2 Notebook Tour...
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...4-9 Internal Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure 4-13 4-in-1 Card Function Failure 4-14 Unit Thermal Failure 4-15 Cosmetic Failure 4-16 Other Functions Failure 4-17 BIOS Problems 4-17 Intermittent Problems 4-18 Undetermined Problems 4-18 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 SD Card Removal 5-9 SD Card Installation 5-10 Base Door Removal 5-11 Base Door Installation 5-13 ODD Module Removal 5-15 ODD Module...
...4-9 Internal Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure 4-13 4-in-1 Card Function Failure 4-14 Unit Thermal Failure 4-15 Cosmetic Failure 4-16 Other Functions Failure 4-17 BIOS Problems 4-17 Intermittent Problems 4-18 Undetermined Problems 4-18 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 SD Card Removal 5-9 SD Card Installation 5-10 Base Door Removal 5-11 Base Door Installation 5-13 ODD Module Removal 5-15 ODD Module...
Acer Aspire E1-521 Notebook Service Guide
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... (Field Replaceable Unit) List Exploded Diagram 6-3 Main Assembly 6-3 Lower Case Assembly 6-5 Upper Case Assembly 6-6 LCD Assembly 6-7 FRU List 6-9 Screw List 6-16 Chapter 7. Online Support Information Introduction 8-2 iii Touchpad FFC Installation 5-75 LCD Module Removal 5-76 LCD Module Installation 5-79 DC-In Cable Removal 5-83 DC-In Cable Installation 5-84 LCD Bezel Removal 5-85 LCD Bezel Installation 5-87 CCD Module Removal 5-90 CCD Module Installation 5-91 LCD Panel Removal 5-92 LCD Panel Installation 5-96 LCD Panel Bracket Removal 5-100 LCD Panel Bracket Installation...
... (Field Replaceable Unit) List Exploded Diagram 6-3 Main Assembly 6-3 Lower Case Assembly 6-5 Upper Case Assembly 6-6 LCD Assembly 6-7 FRU List 6-9 Screw List 6-16 Chapter 7. Online Support Information Introduction 8-2 iii Touchpad FFC Installation 5-75 LCD Module Removal 5-76 LCD Module Installation 5-79 DC-In Cable Removal 5-83 DC-In Cable Installation 5-84 LCD Bezel Removal 5-85 LCD Bezel Installation 5-87 CCD Module Removal 5-90 CCD Module Installation 5-91 LCD Panel Removal 5-92 LCD Panel Installation 5-96 LCD Panel Bracket Removal 5-100 LCD Panel Bracket Installation...
Acer Aspire E1-521 Notebook Service Guide
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Hardware Specifications and Configurations 1-8 Connects to USB 2.0/3.0 Super Speed (USB) devices. 6 USB 3.0 Port NOTE: Devices without USB 3.0 certification may not be compatible. 7 Microphone Jack Connects to a microphone. 8 Headset Jack Connects to an Ethernet 10/100/1000-based network. Left View # Icon Item Description 1 DC-In Jack Connects to an AC adapter. 2 Ethernet (RJ-45) Port Connects to a headset. Use for air flow. 3 Air Vents CAUTION: Do not cover the air vents. 4 VGA Port Connects to a VGA cable for external video output...
Hardware Specifications and Configurations 1-8 Connects to USB 2.0/3.0 Super Speed (USB) devices. 6 USB 3.0 Port NOTE: Devices without USB 3.0 certification may not be compatible. 7 Microphone Jack Connects to a microphone. 8 Headset Jack Connects to an Ethernet 10/100/1000-based network. Left View # Icon Item Description 1 DC-In Jack Connects to an AC adapter. 2 Ethernet (RJ-45) Port Connects to a headset. Use for air flow. 3 Air Vents CAUTION: Do not cover the air vents. 4 VGA Port Connects to a VGA cable for external video output...
Acer Aspire E1-521 Notebook Service Guide
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... other key combinations to perform special functions. • Press to open the context menu of numeric data entry. Press to launch the Start menu. • When used with the arithmetic operators +, -, *, and /). When Num Lock is on, all alphabetic characters are typed in numeric mode. Use this mode when doing a lot of the current application. Hardware Specifications and Configurations 1-12 Keyboard # Item 1 Caps Lock Key 2 Fn Function Key 3 Windows Key 4 Application Key 5 Num Lock Key Description...
... other key combinations to perform special functions. • Press to open the context menu of numeric data entry. Press to launch the Start menu. • When used with the arithmetic operators +, -, *, and /). When Num Lock is on, all alphabetic characters are typed in numeric mode. Use this mode when doing a lot of the current application. Hardware Specifications and Configurations 1-12 Keyboard # Item 1 Caps Lock Key 2 Fn Function Key 3 Windows Key 4 Application Key 5 Num Lock Key Description...
Acer Aspire E1-521 Notebook Service Guide
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... the toolbar. + Displays the system properties dialog box. + Opens Ease of Access Center (for a file or folder. + + + + + + + Shows the desktop. Locks the computer (if you are connected to a network domain), or switch users (if you are not connected to a network domain). Windows Key The table below shows the different functions that Windows key combinations can do: Key Combination Table 1:2. Windows Key Combinations Description Opens or closes the Start menu. + Opens the Run...
... the toolbar. + Displays the system properties dialog box. + Opens Ease of Access Center (for a file or folder. + + + + + + + Shows the desktop. Locks the computer (if you are connected to a network domain), or switch users (if you are not connected to a network domain). Windows Key The table below shows the different functions that Windows key combinations can do: Key Combination Table 1:2. Windows Key Combinations Description Opens or closes the Start menu. + Opens the Run...
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... brightness. Scroll Lock + Turns scroll lock on and off . Brightness Down D2D Recovery + Left key + Decreases screen brightness. Enter D2D recovery during POST Hardware Specifications and Configurations 1-14 Hotkeys Hotkeys or function key combinations can be used to return. Display Toggle Screen Blank + + Switches the display output between the display screen, external monitor (if connected), and both. Function Communication Switch Table 1:3. Turns the display screen backlight off . Plays the next media file in Sleep mode. Increases audio volume...
... brightness. Scroll Lock + Turns scroll lock on and off . Brightness Down D2D Recovery + Left key + Decreases screen brightness. Enter D2D recovery during POST Hardware Specifications and Configurations 1-14 Hotkeys Hotkeys or function key combinations can be used to return. Display Toggle Screen Blank + + Switches the display output between the display screen, external monitor (if connected), and both. Function Communication Switch Table 1:3. Turns the display screen backlight off . Plays the next media file in Sleep mode. Increases audio volume...
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...; Support 93C46 EEPROM • Compliant with SD Part 1 Physical Layer Specification Version 3.01 • Compliant with SDIO Specification Version2.00 1-29 Hardware Specifications and Configurations System Power Management Item Specification Mech. Working (G0/S0) Individual devices such as the CPU and hard disk may be power managed in this state. Suspend to RAM (S3) • CPU Set Power Down • VGA Suspend • PCMCIA Suspend • Audio Power Down • Hard Disk Power Down • CD-ROM Power...
...; Support 93C46 EEPROM • Compliant with SD Part 1 Physical Layer Specification Version 3.01 • Compliant with SDIO Specification Version2.00 1-29 Hardware Specifications and Configurations System Power Management Item Specification Mech. Working (G0/S0) Individual devices such as the CPU and hard disk may be power managed in this state. Suspend to RAM (S3) • CPU Set Power Down • VGA Suspend • PCMCIA Suspend • Audio Power Down • Hard Disk Power Down • CD-ROM Power...
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... enter Setup." Navigation keys for parameters are found in the Item Specific Help part of the screen. The BIOS utility is a hardware configuration program built into a computer's BIOS (Basic Input/Output System). NOTE: • Parameter values can also press F10 to save any menu, you can change the boot device without entering the BIOS utility, press F12 during POST (power-on the bottom of screen. Navigating the Bios Setup Utility The BIOS utility has seven menu options...
... enter Setup." Navigation keys for parameters are found in the Item Specific Help part of the screen. The BIOS utility is a hardware configuration program built into a computer's BIOS (Basic Input/Output System). NOTE: • Parameter values can also press F10 to save any menu, you can change the boot device without entering the BIOS utility, press F12 during POST (power-on the bottom of screen. Navigating the Bios Setup Utility The BIOS utility has seven menu options...
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Displays the model name of the HDD (hard disk drive) installed on the InsydeH20 BIOS Setup Utility screen. Displays the system BIOS version. Actual values may differ by model. BIOS Information F9 Setup Defaults F10 Save and Exit Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version KBC BIOS Version VGA BIOS Version 2-3 Description Displays the CPU (Central Processing Unit) type. BIOS The following is a description of the menu tabs found on primary SATA master. Displays the serial number of...
Displays the model name of the HDD (hard disk drive) installed on the InsydeH20 BIOS Setup Utility screen. Displays the system BIOS version. Actual values may differ by model. BIOS Information F9 Setup Defaults F10 Save and Exit Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version KBC BIOS Version VGA BIOS Version 2-3 Description Displays the CPU (Central Processing Unit) type. BIOS The following is a description of the menu tabs found on primary SATA master. Displays the serial number of...
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... POST screen. Enable or disable disc-to-disc recovery by one of boot menu during POST. Displays the total memory installed. Enable or disable the use the function keys to use of the F1 or F12 keys. This feature is from LAN (local area network). Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.7 System Time : System Date : Total Memory: Video Memory: Quiet Boot Network Boot F12 Boot Menu D2D Recovery Wake on LAN SATA Mode Function Key Behavior Description Sets the system time in Windows. 2-5 System Utilities Sets the...
... POST screen. Enable or disable disc-to-disc recovery by one of boot menu during POST. Displays the total memory installed. Enable or disable the use the function keys to use of the F1 or F12 keys. This feature is from LAN (local area network). Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.7 System Time : System Date : Total Memory: Video Memory: Quiet Boot Network Boot F12 Boot Menu D2D Recovery Wake on LAN SATA Mode Function Key Behavior Description Sets the system time in Windows. 2-5 System Utilities Sets the...
Acer Aspire E1-521 Notebook Service Guide
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... to Set. 6. The Set Supervisor Password dialog box appears. A - Press Enter. Setup Notice 5. After setting the supervisor password, the computer sets the Supervisor Password Is parameter to save changes and exit BIOS Setup Utility. 2-7 System Utilities Type the password in the Confirm New Password field. 4. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press Enter. The following to complete the password setting. Retype the password in the Enter New Password field. The Setup Notice...
... to Set. 6. The Set Supervisor Password dialog box appears. A - Press Enter. Setup Notice 5. After setting the supervisor password, the computer sets the Supervisor Password Is parameter to save changes and exit BIOS Setup Utility. 2-7 System Utilities Type the password in the Confirm New Password field. 4. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press Enter. The following to complete the password setting. Retype the password in the Enter New Password field. The Setup Notice...
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... Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:11. Exit the BIOS utility without saving the changes to the system. 2-11 System Utilities Exit The Exit tab allows the user to save your changes. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save or discard changes and quit the BIOS Setup...
... Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:11. Exit the BIOS utility without saving the changes to the system. 2-11 System Utilities Exit The Exit tab allows the user to save your changes. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save or discard changes and quit the BIOS Setup...
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...ʆto change option, ENTER to select the boot device without accessing the BIOS utility. Press Enter to highlight a boot device. 4. HDD : XXXXXX 3. Use the ↑ and ↓ keys to select and continue with the boot procedure. Boot Manager Boot Option Menu 1. System Utilities 2-12 When prompted, press the F12 key during POST. The Boot Manager screen appears. Perform the following to Main on page 2-5). Start the computer. 2. Boot Manager Screen 3. Network Boot : BRCM MBA Slot 0200 v15.0.11 2. NOTE: Boot Manager is available...
...ʆto change option, ENTER to select the boot device without accessing the BIOS utility. Press Enter to highlight a boot device. 4. HDD : XXXXXX 3. Use the ↑ and ↓ keys to select and continue with the boot procedure. Boot Manager Boot Option Menu 1. System Utilities 2-12 When prompted, press the F12 key during POST. The Boot Manager screen appears. Perform the following to Main on page 2-5). Start the computer. 2. Boot Manager Screen 3. Network Boot : BRCM MBA Slot 0200 v15.0.11 2. NOTE: Boot Manager is available...
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... contains information about the problem. 2. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace a non-defective FRU. 1. Internal Microphone Failure on page 4-12 Figure 4:9. USB Failure on page 411 Figure 4:8. Symptoms Power on Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Wireless Function Failure 4-in -1 Card Function Failure on page...
... contains information about the problem. 2. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace a non-defective FRU. 1. Internal Microphone Failure on page 4-12 Figure 4:9. USB Failure on page 411 Figure 4:8. Symptoms Power on Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Wireless Function Failure 4-in -1 Card Function Failure on page...
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... seconds. 5. Hold the power button for specific model procedures. 2. Make sure that internal display is power, drain the stored power by pressing Fn+F5. 7. If there is by removing the power cable and battery. Disconnect the power and all external devices including port replicators or docking stations. 9. Remove any memory cards and CD/DVD discs. 10. If the computer boots correctly, add the devices one by pressing Fn+F5. Connect the power and reboot the computer. 6. Otherwise...
... seconds. 5. Hold the power button for specific model procedures. 2. Make sure that internal display is power, drain the stored power by pressing Fn+F5. 7. If there is by removing the power cable and battery. Disconnect the power and all external devices including port replicators or docking stations. 9. Remove any memory cards and CD/DVD discs. 10. If the computer boots correctly, add the devices one by pressing Fn+F5. Connect the power and reboot the computer. 6. Otherwise...
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... and should be replaced. 3. Run the Windows Memory Diagnostic from the operating system DVD and follow the on battery alone as this may reduce display brightness. 2. If the issue is properly installed. Refer to Maintenance Flowchart on page 8-2. Abnormal Video If the video appears abnormal, perform the following: 1. Remove the drives (refer to the User Manual for instructions on the desktop and select Personalize Display Settings. • Click and...
... and should be replaced. 3. Run the Windows Memory Diagnostic from the operating system DVD and follow the on battery alone as this may reduce display brightness. 2. If the issue is properly installed. Refer to Maintenance Flowchart on page 8-2. Abnormal Video If the video appears abnormal, perform the following: 1. Remove the drives (refer to the User Manual for instructions on the desktop and select Personalize Display Settings. • Click and...
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... one year old, replace the CMOS battery. 2. Random Loss of BIOS information, perform the following : 1. If the computer is virus free. 3. If the BIOS settings are still lost, replace the cables. 5. Swap the mainboard. Other Functions Failure If other functions such as the CRT switch, HDMI switch, LAN connection, external microphone, external speaker, or USB 3.0, perform the following : 1. Run a complete virus scan using up to date software to Online Support Information on page...
... one year old, replace the CMOS battery. 2. Random Loss of BIOS information, perform the following : 1. If the computer is virus free. 3. If the BIOS settings are still lost, replace the cables. 5. Swap the mainboard. Other Functions Failure If other functions such as the CRT switch, HDMI switch, LAN connection, external microphone, external speaker, or USB 3.0, perform the following : 1. Run a complete virus scan using up to date software to Online Support Information on page...
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.... When analyzing an intermittent problem, perform the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. If any FRU. 3. If no more errors. NOTE: • Verify that there are no error is detected, do not identify which adapter or device failed, which installed devices are supported by a variety of the...
.... When analyzing an intermittent problem, perform the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. If any FRU. 3. If no more errors. NOTE: • Verify that there are no error is detected, do not identify which adapter or device failed, which installed devices are supported by a variety of the...
Acer Aspire E1-521 Notebook Service Guide
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... on Acer's International Traveler's Warranty (ITW) • Returned material authorization procedures • An overview of all your technical queries. In the Technical Information section users can be obtained directly from Acer CSD Taiwan. Online Support Information 8-2 We are : • Detailed information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • Bios updates • Software utilities • Spare parts lists...
... on Acer's International Traveler's Warranty (ITW) • Returned material authorization procedures • An overview of all your technical queries. In the Technical Information section users can be obtained directly from Acer CSD Taiwan. Online Support Information 8-2 We are : • Detailed information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • Bios updates • Software utilities • Spare parts lists...