Aspire 5335 / 5735 / 5735Z Service Guide
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...Error Message 111 Intermittent Problems 115 Undetermined Problems 116 Jumper and Connector Locations 117 Top and Bottom View 117 Clearing Password Check and BIOS Recovery 119 Clearing Password Check 119 BIOS Recovery by Crisis Disk 120 FRU (Field Replaceable Unit) List 121 Aspire 5735/5735Z.../5335 Series Exploded Diagram 122 Model Definition and Configuration 130 Aspire 5735/5735Z/5335 Series 130 Test Compatible Components 155 Microsoft® Windows® Vista Environment ...
...Error Message 111 Intermittent Problems 115 Undetermined Problems 116 Jumper and Connector Locations 117 Top and Bottom View 117 Clearing Password Check and BIOS Recovery 119 Clearing Password Check 119 BIOS Recovery by Crisis Disk 120 FRU (Field Replaceable Unit) List 121 Aspire 5735/5735Z.../5335 Series Exploded Diagram 122 Model Definition and Configuration 130 Aspire 5735/5735Z/5335 Series 130 Test Compatible Components 155 Microsoft® Windows® Vista Environment ...
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Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. Select "2" 3. Chapter 2 45 q If you need to HDD user password. Choose one upper-case string q Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2. See the image below. Key in wrong HDD password for three time, "HDD password error code" would display on the screen.
Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. Select "2" 3. Chapter 2 45 q If you need to HDD user password. Choose one upper-case string q Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2. See the image below. Key in wrong HDD password for three time, "HDD password error code" would display on the screen.
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...Use the following table with the verified symptom to determine which page to go to. LCD display problems "Power-On Self-Test (POST) Error or others). Use the customer-reported symptoms and go on or stay on.) "Power System Check" on page 99. Obtain the failing ... 102 "Undetermined Problems" on page 116 POST detects an error and displayed messages on page 103 Other symptoms (i.e. Verify the symptoms by attempting to test only Acer products. Message" on page 116 Chapter 4 97 POST does not complete. Non-Acer products, prototype cards, or modified options can give false...
...Use the following table with the verified symptom to determine which page to go to. LCD display problems "Power-On Self-Test (POST) Error or others). Use the customer-reported symptoms and go on or stay on.) "Power System Check" on page 99. Obtain the failing ... 102 "Undetermined Problems" on page 116 POST detects an error and displayed messages on page 103 Other symptoms (i.e. Verify the symptoms by attempting to test only Acer products. Message" on page 116 Chapter 4 97 POST does not complete. Non-Acer products, prototype cards, or modified options can give false...
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...detect a keyboard problem, do the following to select the test device. 1. Do the following one label attached to it . If an error occurs with the internal diskette drive, reconnect the diskette connector on the System board. Replace the main board. Follow the instructions in the message... window. Reconnect the external diskette drive/CD-ROM module. 2. Reconnect the keyboard cables. 2. The following to select the test device: 1. If the error still remains: 1. Replace the main board. Do not replace a non-defective FRU: 1. Replace the main board. NOTE: Make sure that the CD...
...detect a keyboard problem, do the following to select the test device. 1. Do the following one label attached to it . If an error occurs with the internal diskette drive, reconnect the diskette connector on the System board. Replace the main board. Follow the instructions in the message... window. Reconnect the external diskette drive/CD-ROM module. 2. Reconnect the keyboard cables. 2. The following to select the test device: 1. If the error still remains: 1. Replace the main board. Do not replace a non-defective FRU: 1. Replace the main board. NOTE: Make sure that the CD...
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.... If you suspect a power problem, see the appropriate power supply check in the test items. 3. Follow the instructions in the test items. 4. Memory Check Memory errors might stop system operations, show error messages on page 101 Chapter 4 99 Press F2 in the message window. A loose connection can cause an...
.... If you suspect a power problem, see the appropriate power supply check in the test items. 3. Follow the instructions in the test items. 4. Memory Check Memory errors might stop system operations, show error messages on page 101 Chapter 4 99 Press F2 in the message window. A loose connection can cause an...
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...the way it has been configured. Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. Some of them display information about a hardware device, e.g., the amount of the error messages occur during POST. If the symptom is listed first. The following...put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 102 Chapter 4 Do not replace a non-defective FRU. The most likely cause is not listed, see "Undetermined Problems" on the screen and...
...the way it has been configured. Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. Some of them display information about a hardware device, e.g., the amount of the error messages occur during POST. If the symptom is listed first. The following...put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 102 Chapter 4 Do not replace a non-defective FRU. The most likely cause is not listed, see "Undetermined Problems" on the screen and...
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...battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Index of Error Messages Error Code List Error Codes 006 010 070 071 072 110 Error Messages Equipment Configuration Error Causes: 1. Unlock key switch Monitor type does not match CMOS - Unlock external keyboard...Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Default configuration used FRU/Action in Sequence Reconnect hard disk...
...battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Index of Error Messages Error Code List Error Codes 006 010 070 071 072 110 Error Messages Equipment Configuration Error Causes: 1. Unlock key switch Monitor type does not match CMOS - Unlock external keyboard...Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Default configuration used FRU/Action in Sequence Reconnect hard disk...
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... System board Enter Setup and see if fixed disk and drive A: are properly identified. Error Message List Error Messages System timer error Real time clock error Previous boot incomplete - run SETUP System cache error - RTC battery System board DIMM BIOS ROM System board None BIOS ROM System board Run...in BIOS Setup Utility. Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found by POST differed...
... System board Enter Setup and see if fixed disk and drive A: are properly identified. Error Message List Error Messages System timer error Real time clock error Previous boot incomplete - run SETUP System cache error - RTC battery System board DIMM BIOS ROM System board None BIOS ROM System board Run...in BIOS Setup Utility. Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found by POST differed...
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... is blank. System board. Power source (battery pack and power adapter). System board No beep during POST. Ensure every connector is connected tightly and correctly. Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on page 99..
... is blank. System board. Power source (battery pack and power adapter). System board No beep during POST. Ensure every connector is connected tightly and correctly. Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on page 99..
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... (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization 107
... (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization 107
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... 4 prepare to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for errors POST done- 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch...
... 4 prepare to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for errors POST done- 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch...
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... parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown...
... parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown...
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... inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Action in Sequence Enter BIOS Utility to -FRU... doesn't work ). See "Power System Check" on . Action in Sequence Reconnect the inverter board Inverter board System board Power-Related Symptoms Symptom / Error Power shuts down during operation The system doesn't power-on page 99. Battery pack Power adapter Hard drive & battery connection board System board Power source...
... inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Action in Sequence Enter BIOS Utility to -FRU... doesn't work ). See "Power System Check" on . Action in Sequence Reconnect the inverter board Inverter board System board Power-Related Symptoms Symptom / Error Power shuts down during operation The system doesn't power-on page 99. Battery pack Power adapter Hard drive & battery connection board System board Power source...
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...See "Power System Check" on page 101. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from the keyboard) Hard disk drive The system doesn't enter hibernation mode and four... short beeps every minute. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom / Error Action in Sequence Power source (battery pack and power adapter). Enter BIOS Setup Utility to Disk (S4)" on page 32. Keyboard ...
...See "Power System Check" on page 101. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from the keyboard) Hard disk drive The system doesn't enter hibernation mode and four... short beeps every minute. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom / Error Action in Sequence Power source (battery pack and power adapter). Enter BIOS Setup Utility to Disk (S4)" on page 32. Keyboard ...
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...Battery pack System board Reconnect hard disk/CD-ROM drives. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Reconnect hard disk/CD-ROM/diskette drives. Keyboard System board Chapter 4 ... the keyboard cable. External display does not work . Onboard Devices Configuration Run printer self-test. Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Action in the Devices Configuration" of BIOS Setup Utility is set...
...Battery pack System board Reconnect hard disk/CD-ROM drives. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Reconnect hard disk/CD-ROM/diskette drives. Keyboard System board Chapter 4 ... the keyboard cable. External display does not work . Onboard Devices Configuration Run printer self-test. Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Action in the Devices Configuration" of BIOS Setup Utility is set...
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Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work . Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Reconnect touchpad cable. Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly. Action in this list and the problem remains, see "Undetermined Problems" on page 116. 114 Chapter 4
Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work . Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Reconnect touchpad cable. Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly. Action in this list and the problem remains, see "Undetermined Problems" on page 116. 114 Chapter 4
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...a variety of reasons that there are no error is detected, replace the FRU. If no more errors. Rerun the test to verify that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Chapter 4 115 When analyzing an intermittent ...problem, do not replace any FRU. 3. If any error is detected, do the following: 1. Run the advanced diagnostic test for the system board ...
...a variety of reasons that there are no error is detected, replace the FRU. If no more errors. Rerun the test to verify that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Chapter 4 115 When analyzing an intermittent ...problem, do not replace any FRU. 3. If any error is detected, do the following: 1. Run the advanced diagnostic test for the system board ...
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... brightness hotkeys 13 C caps lock on indicator 9 computer on indicator 9 CPU 66 CPU Fan True Value Table 26 D DIMM Module 53 Display 3 display hotkeys 13 E Error Symptom-to-Spare Part Index 102 Euro 14 External CD-ROM Drive Check 98 External Module Disassembly Flowchart 49 F Index Features 1 Flash Utility 44 fpc...
... brightness hotkeys 13 C caps lock on indicator 9 computer on indicator 9 CPU 66 CPU Fan True Value Table 26 D DIMM Module 53 Display 3 display hotkeys 13 E Error Symptom-to-Spare Part Index 102 Euro 14 External CD-ROM Drive Check 98 External Module Disassembly Flowchart 49 F Index Features 1 Flash Utility 44 fpc...