Aspire 5020 Service Guide
Page 14
... stereo audio output. 2 Bluetooth® Press to enable/disable Wireless function. communication button/ Lights to audio line-out devices (e.g., Headphone jack speakers, headphones). 6 Battery indicator Lights when the battery is being charged 7 Power indicator Lights when the computer is on. 8 Latch Locks and releases the lid. 8 Chapter 1 communication button/ Lights to indicate...
... stereo audio output. 2 Bluetooth® Press to enable/disable Wireless function. communication button/ Lights to audio line-out devices (e.g., Headphone jack speakers, headphones). 6 Battery indicator Lights when the battery is being charged 7 Power indicator Lights when the computer is on. 8 Latch Locks and releases the lid. 8 Chapter 1 communication button/ Lights to indicate...
Aspire 5020 Service Guide
Page 17
.... # Icon Item Bottom Panel Description # Item Description # Item Description 1 Wireless LAN bay Houses the computer's wireless LAN. 2 Battery lock Locks the battery in place. 3 Battery release latch Releases the battery for removal. 4 Battery bay Houses the computer's battery pack. 5 Cooling fan HNeolptse keep the computer cool. Indicators The computer has four easy-to-read status indicators...
.... # Icon Item Bottom Panel Description # Item Description # Item Description 1 Wireless LAN bay Houses the computer's wireless LAN. 2 Battery lock Locks the battery in place. 3 Battery release latch Releases the battery for removal. 4 Battery bay Houses the computer's battery pack. 5 Cooling fan HNeolptse keep the computer cool. Indicators The computer has four easy-to-read status indicators...
Aspire 5020 Service Guide
Page 18
...Media Activity Bluetooth Wireless LAN Power Indicates when the hard disc or optical drive is on. Indicates the status of Bluetooth communication. Battery Lights up when the computer is active. The are pre-set the Web browser, mail and programmable keys, run the.... 12 Chapter 1 The mail and Web buttons are : mail, Web browser, Acer Empowering key " " and one user-programmable button. To set to ru the Acer eManager. Please see "Acer eManager". Charging: The light shows amber when the battery is being charged. Fully charged: The light shows green when in AC mode. NOTE...
...Media Activity Bluetooth Wireless LAN Power Indicates when the hard disc or optical drive is on. Indicates the status of Bluetooth communication. Battery Lights up when the computer is active. The are pre-set the Web browser, mail and programmable keys, run the.... 12 Chapter 1 The mail and Web buttons are : mail, Web browser, Acer Empowering key " " and one user-programmable button. To set to ru the Acer eManager. Please see "Acer eManager". Charging: The light shows amber when the battery is being charged. Fully charged: The light shows green when in AC mode. NOTE...
Aspire 5020 Service Guide
Page 31
System Board Major Chips Item Wireless 802.11 b+g PCMCIA Audio 6-in-1 card reader Keyboard Item Keyboard controller Total number of battery cell Package configuration Normal voltage Charge voltage Specification Sanyo 4UR18650F-2-QC140 Panasonic CGR-B/8B5AE Li-ion 4400 mAh 8 4 cells in series, ...304.1x228.1 1024x768 XGA 0.297x0.297 R.G.B. Plug USB keyboard to the USB port/PS 2 port on the port replicator: Yes Battery Item Vendor & model name Battery Type Pack capacity Number of keypads Windows logo key Internal & external keyboard work simultaneously built-in parallel 14.4V 16.8+-0.2v LCD...
System Board Major Chips Item Wireless 802.11 b+g PCMCIA Audio 6-in-1 card reader Keyboard Item Keyboard controller Total number of battery cell Package configuration Normal voltage Charge voltage Specification Sanyo 4UR18650F-2-QC140 Panasonic CGR-B/8B5AE Li-ion 4400 mAh 8 4 cells in series, ...304.1x228.1 1024x768 XGA 0.297x0.297 R.G.B. Plug USB keyboard to the USB port/PS 2 port on the port replicator: Yes Battery Item Vendor & model name Battery Type Pack capacity Number of keypads Windows logo key Internal & external keyboard work simultaneously built-in parallel 14.4V 16.8+-0.2v LCD...
Aspire 5020 Service Guide
Page 39
... field reports the memory size of the extended memory in CRT (or projector) only mode. shows Summary Screen is set to create a hidden partition on battery power). Parameter System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Power on external video port. Memory size is NOT available (running...
... field reports the memory size of the extended memory in CRT (or projector) only mode. shows Summary Screen is set to create a hidden partition on battery power). Parameter System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Power on external video port. Memory size is NOT available (running...
Aspire 5020 Service Guide
Page 48
... diskette at hand, then you should create a Crisis Recovery Diskette before you use the AC adaptor power supply when you run the Phlash. 1. If the battery pack does not contain enough power to run the Phlash utility. Prepare a bootable diskette. 2. The flash utility has auto-execution function. 42 Chapter 2 Fellow the...
... diskette at hand, then you should create a Crisis Recovery Diskette before you use the AC adaptor power supply when you run the Phlash. 1. If the battery pack does not contain enough power to run the Phlash utility. Prepare a bootable diskette. 2. The flash utility has auto-execution function. 42 Chapter 2 Fellow the...
Aspire 5020 Service Guide
Page 50
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all power and signal cables from the system. 3. Remove the battery pack. 44 Chapter 3 Unplug the AC adapter and all peripherals. 2.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all power and signal cables from the system. 3. Remove the battery pack. 44 Chapter 3 Unplug the AC adapter and all peripherals. 2.
Aspire 5020 Service Guide
Page 51
... Cover I*4 Lower Case Assembly *2 Wireless LAN Cover *1 Keyboard *4 LCD Module *1 *13 RTC Battery Bluetooth Module Wireless LAN Cover ODD Module *3 DIMM/HDD Cover Memory *4 HDD Module *4 HDD Bracket HDD *3 Upper Case Assembly Lower Case Main Board Assembly Fan ...
... Cover I*4 Lower Case Assembly *2 Wireless LAN Cover *1 Keyboard *4 LCD Module *1 *13 RTC Battery Bluetooth Module Wireless LAN Cover ODD Module *3 DIMM/HDD Cover Memory *4 HDD Module *4 HDD Bracket HDD *3 Upper Case Assembly Lower Case Main Board Assembly Fan ...
Aspire 5020 Service Guide
Page 53
Slide the battery latch then remove the battery. Chapter 3 47 Unlock the battery lock. 2. Removing the Battery Pack 1.
Slide the battery latch then remove the battery. Chapter 3 47 Unlock the battery lock. 2. Removing the Battery Pack 1.
Aspire 5020 Service Guide
Page 65
... the cable connector and repeat the failing operation. Disconnect the power adapter and install the charged battery pack; If any of the following list: T "Check the Power Adapter" on page 60 T "Check the Battery Pack" on page 61 Chapter 4 59 Go to main board. 2. Press F2 in the... window. Connect the power adapter and check that the DIMM is fully installed into the connector. Remove the battery pack. 2. NOTE: Make sure that power is supplied by the battery pack. Follow the instructions in the test items. 4. Boot from the diagnostics diskette and start the doagmpstotics ...
... the cable connector and repeat the failing operation. Disconnect the power adapter and install the charged battery pack; If any of the following list: T "Check the Power Adapter" on page 60 T "Check the Battery Pack" on page 61 Chapter 4 59 Go to main board. 2. Press F2 in the... window. Connect the power adapter and check that the DIMM is fully installed into the connector. Remove the battery pack. 2. NOTE: Make sure that power is supplied by the battery pack. Follow the instructions in the test items. 4. Boot from the diagnostics diskette and start the doagmpstotics ...
Aspire 5020 Service Guide
Page 66
... from the power adapter does not always indicate a defect. 3. See the following : T Replace the System board. If the voltage is not corrected, see "Check the Battery Pack" on page 74. If the power-on indicator does not light up, check the power cord of the power adapter cable. If the voltage...
... from the power adapter does not always indicate a defect. 3. See the following : T Replace the System board. If the voltage is not corrected, see "Check the Battery Pack" on page 74. If the power-on indicator does not light up, check the power cord of the power adapter cable. If the voltage...
Aspire 5020 Service Guide
Page 67
...: 1. No service actions are correct. 3. Repeat the steps 1 and 2, for a short time. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). This helps you use a discharged battery pack or a battery pack that if the parameters shown in the screen for Current Power Source and Total... adapter. 4. If the charge indicator still does not light up , replace the DC/DC charger board. Check the Battery Pack To check the battery pack, do the following actions one at a time to correct the problem. Power off the computer. 2. After you identify...
...: 1. No service actions are correct. 3. Repeat the steps 1 and 2, for a short time. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). This helps you use a discharged battery pack or a battery pack that if the parameters shown in the screen for Current Power Source and Total... adapter. 4. If the charge indicator still does not light up , replace the DC/DC charger board. Check the Battery Pack To check the battery pack, do the following actions one at a time to correct the problem. Power off the computer. 2. After you identify...
Aspire 5020 Service Guide
Page 69
... Channel Master Drive Error (THe causes will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn DIMM System board System battery is specified. Unlock key switch Unlock external keyboard Monitor type does not match CMOS - System CMOS checksum bad - System board Chapter ...disk drive System board Stuck Key see "Keyboard or Auxiliary Input Device Check" on page 58. Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Keyboard locked - CPU BIOS Update Code Mismatch 2. Thermal ...
... Channel Master Drive Error (THe causes will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn DIMM System board System battery is specified. Unlock key switch Unlock external keyboard Monitor type does not match CMOS - System CMOS checksum bad - System board Chapter ...disk drive System board Stuck Key see "Keyboard or Auxiliary Input Device Check" on page 58. Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Keyboard locked - CPU BIOS Update Code Mismatch 2. Thermal ...
Aspire 5020 Service Guide
Page 70
...cache error - Diskette drive Hard disk drive System board 64 Chapter 4 RTC battery System board Allocation Error for device Run "Load Default Settings" in BIOS Setup Utility. Incorrect Drive A type - RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n None.... Error Message List Error Messages FRU/Action in BIOS Setup Utility. RTC battery System board Memory size found Enter Setup and see if fixed disk and drive A: are properly identified. RTC battery System board Operating system not found by POST differed from CMOS Run "Load...
...cache error - Diskette drive Hard disk drive System board 64 Chapter 4 RTC battery System board Allocation Error for device Run "Load Default Settings" in BIOS Setup Utility. Incorrect Drive A type - RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n None.... Error Message List Error Messages FRU/Action in BIOS Setup Utility. RTC battery System board Memory size found Enter Setup and see if fixed disk and drive A: are properly identified. RTC battery System board Operating system not found by POST differed from CMOS Run "Load...
Aspire 5020 Service Guide
Page 71
... turns on and a blinking cursor shown on page 59.. Ensure every connector is blank. Power source (battery pack and power adapter). Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Power source (battery pack and power adapter). See "Power System Check" on LCD during POST but system runs correctly. LED...
... turns on and a blinking cursor shown on page 59.. Ensure every connector is blank. Power source (battery pack and power adapter). Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Power source (battery pack and power adapter). See "Power System Check" on LCD during POST but system runs correctly. LED...
Aspire 5020 Service Guide
Page 76
...Action in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Reconnect the LCD connectors. See "Power System Check" on page ... adjusted Unreadable LCD screen Missing pels in Sequence Power source (battery pack and power adapter). System board 70 Chapter 4 Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on ...
...Action in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Reconnect the LCD connectors. See "Power System Check" on page ... adjusted Unreadable LCD screen Missing pels in Sequence Power source (battery pack and power adapter). System board 70 Chapter 4 Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on ...
Aspire 5020 Service Guide
Page 77
...Symptom / Error In Windows, multimedia programs, no sound. Audio driver Speaker System board Speaker System board Action in Sequence See "Check the Battery Pack" on page 61. The system doesn't resume from standby mode after closing the LCD The system doesn't resume from the computer.... the keyboard) Hard disk drive System board Press Fn+oand see if the computer enters hibernation mode. Power-Related Symptoms Symptom / Error Battery can't be charged Action in Sequence Power Management-Related Symptoms Symptom / Error The system will not enter hibernation The system doesn't enter ...
...Symptom / Error In Windows, multimedia programs, no sound. Audio driver Speaker System board Speaker System board Action in Sequence See "Check the Battery Pack" on page 61. The system doesn't resume from standby mode after closing the LCD The system doesn't resume from the computer.... the keyboard) Hard disk drive System board Press Fn+oand see if the computer enters hibernation mode. Power-Related Symptoms Symptom / Error Battery can't be charged Action in Sequence Power Management-Related Symptoms Symptom / Error The system will not enter hibernation The system doesn't enter ...
Aspire 5020 Service Guide
Page 78
... go higher than 90%. Touchpad does not work correctly. Keyboard System board Reconnect touchpad cable. Refresh battery (continue use battery until power off, then charge battery). Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error System configuration does not match the...Onboard Devices Configuration" of BIOS Setup Utility is set to Enabled. Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in Sequence Reconnect the keyboard cable. Press Fn+F5, LCD/CRT/Both display switching System board System board Ensure...
... go higher than 90%. Touchpad does not work correctly. Keyboard System board Reconnect touchpad cable. Refresh battery (continue use battery until power off, then charge battery). Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error System configuration does not match the...Onboard Devices Configuration" of BIOS Setup Utility is set to Enabled. Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in Sequence Reconnect the keyboard cable. Press Fn+F5, LCD/CRT/Both display switching System board System board Ensure...
Aspire 5020 Service Guide
Page 80
... these procedures to isolate the failing FRU (do not isolate non-defective FRU). If the problem remains, replace the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. Determine if the problem has changed. 6. Remove or disconnect...
... these procedures to isolate the failing FRU (do not isolate non-defective FRU). If the problem remains, replace the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. Determine if the problem has changed. 6. Remove or disconnect...
Aspire 5020 Service Guide
Page 81
Chapter 5 Jumper and Connector Locations Top View Please note that the main board view file will not be provided by the vendor. Please use the utility to open main board file to see the top view and the bottom of this model. [13] [14] [17] [18] [21] [22] [23] [28] [31] [42] [15] [16] [19] [20] [24] [25] [26] [27] [29] [30] [32] [33] [34][35][36][41][37] [38] [39][40] 13 (PJ1) 15 (CN14) 17 (U18) Power Jack Battery Connector 302ELV LVDS Encoder Chapter 5 14 (CN12) 16 (CN15) 18 (CN16) CRT Connector ODD Connector RJ45 & RJ11 Connector 75
Chapter 5 Jumper and Connector Locations Top View Please note that the main board view file will not be provided by the vendor. Please use the utility to open main board file to see the top view and the bottom of this model. [13] [14] [17] [18] [21] [22] [23] [28] [31] [42] [15] [16] [19] [20] [24] [25] [26] [27] [29] [30] [32] [33] [34][35][36][41][37] [38] [39][40] 13 (PJ1) 15 (CN14) 17 (U18) Power Jack Battery Connector 302ELV LVDS Encoder Chapter 5 14 (CN12) 16 (CN15) 18 (CN16) CRT Connector ODD Connector RJ45 & RJ11 Connector 75