Service Guide
Page 129
... alternative program to the previous version if updated recently. 11. Reinstall the program experiencing mouse failure. 5. Roll back the mouse driver to verify mouse operation. Restart the computer. 6. If the issue is properly installed. Check the Device Manager to determine that:... USB port. 4. Try an alternative mouse. 2. For more information see "Online Support Information" on page 167. If the mouse uses a wireless connection, insert new batteries and confirm there is still not resolved, see Windows Help and Support. 10. Other Failures If the CRT Switch, ...
... alternative program to the previous version if updated recently. 11. Reinstall the program experiencing mouse failure. 5. Roll back the mouse driver to verify mouse operation. Restart the computer. 6. If the issue is properly installed. Check the Device Manager to determine that:... USB port. 4. Try an alternative mouse. 2. For more information see "Online Support Information" on page 167. If the mouse uses a wireless connection, insert new batteries and confirm there is still not resolved, see Windows Help and Support. 10. Other Failures If the CRT Switch, ...