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... Using the Crisis Utility Disk 2-28 Chapter 3. Hardware Specifications and Configurations Features 1-2 Notebook Tour 1-6 Top View 1-6 Front View 1-7 Left View 1-8 Right View 1-9 Base View 1-10 Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications Table 1-16 Chapter 2. Troubleshooting General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure...
... Using the Crisis Utility Disk 2-28 Chapter 3. Hardware Specifications and Configurations Features 1-2 Notebook Tour 1-6 Top View 1-6 Front View 1-7 Left View 1-8 Right View 1-9 Base View 1-10 Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications Table 1-16 Chapter 2. Troubleshooting General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure...
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... IO Board Installation 5-45 LED Board Removal 5-47 LED Board Installation 5-49 Speaker Removal 5-51 Speaker Installation 5-53 Keyboard Removal 5-55 Keyboard Installation 5-57 Touchpad Removal 5-59 Touchpad Installation 5-61 Thermal Module Removal 5-63 Thermal Module Installation 5-64 LCD Module Removal 5-66 LCD Module Installation 5-69 DC-In Cable Removal 5-72 DC...
... IO Board Installation 5-45 LED Board Removal 5-47 LED Board Installation 5-49 Speaker Removal 5-51 Speaker Installation 5-53 Keyboard Removal 5-55 Keyboard Installation 5-57 Touchpad Removal 5-59 Touchpad Installation 5-61 Thermal Module Removal 5-63 Thermal Module Installation 5-64 LCD Module Removal 5-66 LCD Module Installation 5-69 DC-In Cable Removal 5-72 DC...
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CHAPTER 1 Hardware Specifications and Configurations Hardware Specifications and Configurations 1-2 Features 1-2 Notebook Tour 1-6 Top View 1-6 Front View 1-7 Left View 1-8 Right View 1-9 Base View 1-10 Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications Table 1-16
CHAPTER 1 Hardware Specifications and Configurations Hardware Specifications and Configurations 1-2 Features 1-2 Notebook Tour 1-6 Top View 1-6 Front View 1-7 Left View 1-8 Right View 1-9 Base View 1-10 Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications Table 1-16
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...3.0 port with Two USB 2.0 ports for V5-171 • Three USB 2.0 ports for AO756 • HDMI® port with HDCP support • Headphone/speaker jack, supporting 3.5 mm headset with built-in microphone for Acer smart handhelds • Ethernet (RJ-45) port • DC-in jack for AC adapter... • One VGA port (D-sub), 15-pin • One Kensington Lock Special Keys and Controls Keyboard • 84 / 85 / 88-key Fine Tip keyboard • International language support Touchpad • Multi-gesture touchpad...
...3.0 port with Two USB 2.0 ports for V5-171 • Three USB 2.0 ports for AO756 • HDMI® port with HDCP support • Headphone/speaker jack, supporting 3.5 mm headset with built-in microphone for Acer smart handhelds • Ethernet (RJ-45) port • DC-in jack for AC adapter... • One VGA port (D-sub), 15-pin • One Kensington Lock Special Keys and Controls Keyboard • 84 / 85 / 88-key Fine Tip keyboard • International language support Touchpad • Multi-gesture touchpad...
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Touch-sensitive pointing device that functions like a computer mouse. Hardware Specifications and Configurations 1-6 Press to enter data into the computer. Also called Liquid-Crystal Display (LCD) screen, displays computer output. Use to turn on the system. Notebook Tour Top View 2 1 6 3 5 4 # Icon Item 1 Webcam 2 Microphone 3 Power Button 4 Touchpad 5 Keyboard 6 Display Screen Figure 1:1. Receives audio input for video communications. Top View Description Web camera used for sound recording or voice chatting.
Touch-sensitive pointing device that functions like a computer mouse. Hardware Specifications and Configurations 1-6 Press to enter data into the computer. Also called Liquid-Crystal Display (LCD) screen, displays computer output. Use to turn on the system. Notebook Tour Top View 2 1 6 3 5 4 # Icon Item 1 Webcam 2 Microphone 3 Power Button 4 Touchpad 5 Keyboard 6 Display Screen Figure 1:1. Receives audio input for video communications. Top View Description Web camera used for sound recording or voice chatting.
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... button). Tapping too hard will not increase the touchpad sensitiveness. • When using the touchpad, keep the touchpad and your finger on the touchpad to perform selection and execution functions. Touchpad Operations Touchpad Left Button Tap twice (same speed as clicking the... button to move the cursor. Using the Touchpad NOTE: • The touchpad is equivalent to finger movements; Touchpad Basics 1 2 3 Figure 1:6. Touchpad # Item 1 Touchpad 2 Left Button 3 Right Button Description Move your finger on the touchpad and drag the cursor. This button is sensitive...
... button). Tapping too hard will not increase the touchpad sensitiveness. • When using the touchpad, keep the touchpad and your finger on the touchpad to perform selection and execution functions. Touchpad Operations Touchpad Left Button Tap twice (same speed as clicking the... button to move the cursor. Using the Touchpad NOTE: • The touchpad is equivalent to finger movements; Touchpad Basics 1 2 3 Figure 1:6. Touchpad # Item 1 Touchpad 2 Left Button 3 Right Button Description Move your finger on the touchpad and drag the cursor. This button is sensitive...
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Touchpad Toggle + Turns the touchpad on or off . Scroll Lock + Turns scroll lock on and off . Goes to the end of a line. Display Toggle Screen Blank + + Switches the display output ...
Touchpad Toggle + Turns the touchpad on or off . Scroll Lock + Turns scroll lock on and off . Goes to the end of a line. Display Toggle Screen Blank + + Switches the display output ...
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Mainboard Bottom View PJP2 JFAN1 JRJ1 JDIMM2 JDIMM1 JHDD1 JCRT1 JHDMI1 JUSB1 JTP1 JMINI1 Item PJP2 JFAN1 JRJ1 JDIMM2 JDIMM1 JHDD1 JTP1 Figure 3:2. Mainboard Bottom Jumper and Connectors Description Item Description Battery Connector JMINI1 Mini Card Connector Fan Connector JCRT1 D-SUB Connector RJ45 Connector JHDMI1 HDMI Connector DDR3 STD Connector JUSB1 USB2.0 / USB3.0 Connector DDR3 REV Connector HDD/B Connector Touchpad Connector Jumper and Connector Locations 3-3 Mainboard Bottom Table 3:2.
Mainboard Bottom View PJP2 JFAN1 JRJ1 JDIMM2 JDIMM1 JHDD1 JCRT1 JHDMI1 JUSB1 JTP1 JMINI1 Item PJP2 JFAN1 JRJ1 JDIMM2 JDIMM1 JHDD1 JTP1 Figure 3:2. Mainboard Bottom Jumper and Connectors Description Item Description Battery Connector JMINI1 Mini Card Connector Fan Connector JCRT1 D-SUB Connector RJ45 Connector JHDMI1 HDMI Connector DDR3 STD Connector JUSB1 USB2.0 / USB3.0 Connector DDR3 REV Connector HDD/B Connector Touchpad Connector Jumper and Connector Locations 3-3 Mainboard Bottom Table 3:2.
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CHAPTER 4 Troubleshooting Troubleshooting 4-2 General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Internal Microphone Failure 4-11 USB Failure (USB 2.0 4-12 Wireless/BT Function Test Failure 4-13 2-in-1 Card Function Test Failure 4-14 Unit Thermal Failure 4-15 Cosmetic Failure 4-16 Other Functions Failure 4-17 BIOS Problems 4-17 Intermittent Problems 4-18 Undetermined Problems 4-18
CHAPTER 4 Troubleshooting Troubleshooting 4-2 General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Internal Microphone Failure 4-11 USB Failure (USB 2.0 4-12 Wireless/BT Function Test Failure 4-13 2-in-1 Card Function Test Failure 4-14 Unit Thermal Failure 4-15 Cosmetic Failure 4-16 Other Functions Failure 4-17 BIOS Problems 4-17 Intermittent Problems 4-18 Undetermined Problems 4-18
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... operation that led to be performed as possible about troubleshooting common problems associated with the verified symptom(s) to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace ... Internal Keyboard Failure on page 414 Figure 4:11. Symptoms Power on Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Wireless Function Failure 2-in -1 Card Function Failure on page 4-7 Figure 4:5....
... operation that led to be performed as possible about troubleshooting common problems associated with the verified symptom(s) to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace ... Internal Keyboard Failure on page 414 Figure 4:11. Symptoms Power on Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Wireless Function Failure 2-in -1 Card Function Failure on page 4-7 Figure 4:5....
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Touchpad Failure Troubleshooting 4-8 Touchpad Failure If the touchpad fails, perform the following: Start OK Check M/B T/P FFC NG OK Re-assemble the T/P FFC to M/B Check Logic Upper OK Swap M/B NG Swap/Re-assemble the T/P board or T/P FFC Figure 4:5.
Touchpad Failure Troubleshooting 4-8 Touchpad Failure If the touchpad fails, perform the following: Start OK Check M/B T/P FFC NG OK Re-assemble the T/P FFC to M/B Check Logic Upper OK Swap M/B NG Swap/Re-assemble the T/P board or T/P FFC Figure 4:5.
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CHAPTER 5 Service and Maintenance (cont.) Speaker Installation 5-53 Keyboard Removal 5-55 Keyboard Installation 5-57 Touchpad Removal 5-59 Touchpad Installation 5-61 Thermal Module Removal 5-63 Thermal Module Installation 5-64 LCD Module Removal 5-66 LCD Module Installation 5-69 DC-In Cable Removal 5-72 DC-In ...
CHAPTER 5 Service and Maintenance (cont.) Speaker Installation 5-53 Keyboard Removal 5-55 Keyboard Installation 5-57 Touchpad Removal 5-59 Touchpad Installation 5-61 Thermal Module Removal 5-63 Thermal Module Installation 5-64 LCD Module Removal 5-66 LCD Module Installation 5-69 DC-In Cable Removal 5-72 DC-In ...
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Maintenance Flow Touchpad Service and Maintenance 5-4 Battery Dummy Card Base Door HDD Module Fan DIMM Module WLAN Module HDD Carrier Upper Case Mainboard IO Board LED Board Keyboard Thermal Module Speaker LCD Module Figure 5:1. It provides information on what components need to be removed and installed during servicing. Maintenance Flowchart The flowchart in Figure3-1 provides a graphic representation of the module removal and installation sequences.
Maintenance Flow Touchpad Service and Maintenance 5-4 Battery Dummy Card Base Door HDD Module Fan DIMM Module WLAN Module HDD Carrier Upper Case Mainboard IO Board LED Board Keyboard Thermal Module Speaker LCD Module Figure 5:1. It provides information on what components need to be removed and installed during servicing. Maintenance Flowchart The flowchart in Figure3-1 provides a graphic representation of the module removal and installation sequences.
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Upper Case Removal Prerequisite: HDD Module Removal on page 5-15 Fan Removal on page 5-21 DIMM Module Removal on page 5-25 WLAN Module Removal on page 5-27 1. Push the connector clips down and disconnect the touchpad cable from the mainboard connector. Figure 5:39. Disconnecting the Touchpad Cable 5-31 Service and Maintenance
Upper Case Removal Prerequisite: HDD Module Removal on page 5-15 Fan Removal on page 5-21 DIMM Module Removal on page 5-25 WLAN Module Removal on page 5-27 1. Push the connector clips down and disconnect the touchpad cable from the mainboard connector. Figure 5:39. Disconnecting the Touchpad Cable 5-31 Service and Maintenance
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With the connector clips down, connect the touchpad cable connector to the lower case. Attach one M2.03 x 3.0 screw at point (A) and 14 M2.0 x 6.0 screws to the screw holes marked below to secure ... Service and Maintenance Install the DIMM module (see DIMM Module Installation on page 5-23). 7. A Figure 5:48. Securing the Upper and Lower Case Screws 4. Connecting the Touchpad Cable 5.
With the connector clips down, connect the touchpad cable connector to the lower case. Attach one M2.03 x 3.0 screw at point (A) and 14 M2.0 x 6.0 screws to the screw holes marked below to secure ... Service and Maintenance Install the DIMM module (see DIMM Module Installation on page 5-23). 7. A Figure 5:48. Securing the Upper and Lower Case Screws 4. Connecting the Touchpad Cable 5.
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Locate the touchpad module on page 5-55 1. Lift the touchpad cable to disconnect the touchpad cable connector. Flip up the connector clip to detach the adhesives under the cable. Removing the Touchpad Cable (2 of 2) 3. Figure 5:80. Figure 5:81. Removing the Touchpad Cable (1 of 2) 5-59 Service and Maintenance Touchpad Removal Prerequisite: Keyboard Removal on the underside of the upper case. 2.
Locate the touchpad module on page 5-55 1. Lift the touchpad cable to disconnect the touchpad cable connector. Flip up the connector clip to detach the adhesives under the cable. Removing the Touchpad Cable (2 of 2) 3. Figure 5:80. Figure 5:81. Removing the Touchpad Cable (1 of 2) 5-59 Service and Maintenance Touchpad Removal Prerequisite: Keyboard Removal on the underside of the upper case. 2.
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From the front side of the upper case, push the touchpad with your fingers to detach it from the upper case. Figure 5:82. 4. Removing the Touchpad Service and Maintenance 5-60
From the front side of the upper case, push the touchpad with your fingers to detach it from the upper case. Figure 5:82. 4. Removing the Touchpad Service and Maintenance 5-60
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Figure 5:84. Figure 5:83. Connecting the Touchpad Cable 5-61 Service and Maintenance Touchpad Installation 1. Align and install the touchpad to lock. Connect the touchpad cable connector then flip the connector clip down to its bay on the upper case. Installing the Touchpad 2.
Figure 5:84. Figure 5:83. Connecting the Touchpad Cable 5-61 Service and Maintenance Touchpad Installation 1. Align and install the touchpad to lock. Connect the touchpad cable connector then flip the connector clip down to its bay on the upper case. Installing the Touchpad 2.
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Figure 5:85. 3. Securing the Touchpad Cable Service and Maintenance 5-62 Press the touchpad cable to attach the adhesives and secure the cable on the upper case.
Figure 5:85. 3. Securing the Touchpad Cable Service and Maintenance 5-62 Press the touchpad cable to attach the adhesives and secure the cable on the upper case.
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Upper Case Assembly Exploded Diagram No. Table 6:3. Description 1 KEYBOARD SUPPORT PLATE 2 KEYBOARD 3 TOUCHPAD FFC 4 TOUCHPAD ASSEMBLY 5 UPPER CASE P/N 33.SGYN2.001 KB.I100A.207 50.SGYN2.001 60.SGYN2.003 60.SGYN2.001 FRU (Field Replaceable Unit) List 6-7
Upper Case Assembly Exploded Diagram No. Table 6:3. Description 1 KEYBOARD SUPPORT PLATE 2 KEYBOARD 3 TOUCHPAD FFC 4 TOUCHPAD ASSEMBLY 5 UPPER CASE P/N 33.SGYN2.001 KB.I100A.207 50.SGYN2.001 60.SGYN2.003 60.SGYN2.001 FRU (Field Replaceable Unit) List 6-7