eMachines D4362 Support Question
eMachines D4362 Support Question
Find answers below for this question about eMachines D4362.Need a eMachines D4362 manual? We have 1 online manual for this item!
Question posted by nickeastwood01 on June 22nd, 2011
Emachines D4362 Shuts Down
I have an emachines D4362 P4 with GB of ram.
It is fast and has run very well for 7 years, once hard drive
replaced, windows XP, Norton A/V.
Recently, when I turn it on, it does correctly into windows and after a few minutes shuts down. If I restart it will soon shut down again. If I wait 6 to 8 hours it will run for 5 minutes and shut down, the longer it is off the longer it runs, the sooner it is restarted, the quicker it shuts down. I have been able to copy my docs and photos to an external hard drive over the last couple of days.
SO, while it is on, it runs Ok, just the shutdown.
Is it the power supply or heat? It is old but unlike many emachines it is a P4, and very fast.
What can I do to try to repair myself?
Current Answers
Answer #1: Posted by kcmjr on June 22nd, 2011 1:17 PM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
It sounds like you are on the right track.
I would wager that this is either a bad power supply or a processor heat issue.
Are all the fans running? Especially the CPU cooler.
You have a few options.
- Take it to a repair shop for a diagnostic. You'll have to pay for this (perhaps not, depends on the shop) but they will tell you the issue and then you can fix it yourself.
- Buy some parts and try swapping parts out. This will be expensive since you dont know what the issue is.
Power supply testers are cheap. That might be a good start. For example: http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Order=BESTMATCH&Description=power+supply+tester&x=0&y=0
A replacement CPU cooler is also a cheap swapout part: http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=40000574%20600035298%20600035326&IsNodeId=1&Description=cpu%20cooler&name=Socket%20478&Order=BESTMATCH
Without physically looking at the system that's about all I can recommend.
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Answer #2: Posted by Anonymous-113275 on June 6th, 2013 12:33 PM
Anonymous-113275
Member since:
June 6th, 2013 Points: 1,100
Member since:
June 6th, 2013 Points: 1,100
Related eMachines D4362 Manual Pages
User Guide - Page 3
...4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number... your computer 19 Waking up your computer 20
Turning off your computer 20 Restarting (rebooting) your...Drives and Ports 29
Using the diskette drive 30 Using the memory card reader 31
www.eMachines.com
i
User Guide - Page 4
... bezel 49 Installing memory 50 Replacing the system battery 52
6 Troubleshooting 55
Safety guidelines 56 First steps 56 Troubleshooting 57
Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64
ii
www.eMachines.com
User Guide - Page 14
... hardware options and port locations may vary from the illustration below.
Chapter 2: Checking Out Your eMachines Computer
Desktop PC Front
Your computer includes the following components. DVD/CD drive
DVD/CD drive (optional)
Diskette drive (optional) USB port (optional)
Hard drive access indicator
Memory card reader (optional)
Power button/ Power indicator
IEEE 1394 ports (optional)
USB...
User Guide - Page 15
... of these 6-pin IEEE 1394 ports. Turns on when the hard drive is turned on or off.
This drive may be a CD, recordable CD, DVD, or recordable DVD drive.
You can also configure the power button to access eMachines' Web site and eMachines Customer Care. For more information, see "Using the diskette drive" on page 28.
Press this jack...
User Guide - Page 16
... (Line in) jack
Telephone jack
Case cover thumbscrew
IEEE 1394 ports (optional)
Ethernet (network) jack
Modem jack Case cover thumbscrew
10
www.eMachines.com Chapter 2: Checking Out Your eMachines Computer
Desktop PC Back
Your computer includes the following components.
Important
Your computer hardware options and port locations may vary from the illustration below.
User Guide - Page 17
... when your computer is operating in the correct position for a telephone into this jack...device (such as a printer) into this port.
www.eMachines.com
11 Plug a parallel device (such as a ...drive, printer, scanner, camera, keyboard, or mouse) into this connector. If your area. Desktop PC Back
Component Voltage switch
Power connector PS/2 mouse port
Icon Description
Before turning...
User Guide - Page 24
...battery power to 230.
18
www.eMachines.com Caution
If you set the voltage...voltage selection for your location before turning on the back of your computer... reaching your computer. If you run your computer for your computer. ...the voltage switch should always be set correctly for your location is integrated into your... to save your work and shut down your computer through both ...
User Guide - Page 26
...Turn Off Computer dialog box opens. 2 Click Turn Off. Turning off your computer, it .
20
www.eMachines.com Windows shuts down and turns off your computer, certain components in Windows to turn off your computer
Warning
When you cannot use the Turn...computer for several minutes or have not turned off your computer, press and hold the power button for some reason you turn off your ...
User Guide - Page 41
Using the CD or DVD drive
Playing a CD
Use the music program or Windows Media Player on a single disc. Because of this increased capacity, full-length movies, several...burning program on your hard drive, copy or create data CDs and DVDs, create music CDs, create video DVDs, and more.
www.eMachines.com
35 Creating CDs or DVDs
You can play DVDs with the DVD program or Windows Media Player on ...
User Guide - Page 44
... and hardware on both diskettes and hard drives.
■ Avoid subjecting your computer to protect your computer and keep it in the original packaging materials.
■ Keep diskettes and your computer away from your computer. Windows Update scans your computer and provides you put it running smoothly. www.eMachines.com Help and Support
38
For...
User Guide - Page 47
...cloth to clean your computer and other peripherals before cleaning any components.
www.eMachines.com
41 Cleaning your computer
Keeping your computer clean and the vents free ...flows through your computer and other parts of air that you shut down your computer, the power turns off your computer. To update Norton AntiVirus after the free subscription period, you must extend your...
User Guide - Page 50
..., not around in the instruction booklet that were included with your restore discs.
44
www.eMachines.com Chapter 5: Maintaining Your Computer
Cleaning CDs or DVDs
Wipe from the center to the ...that were preinstalled on your computer are included in a circle, using the restore discs or hard drive backup files are available on the backup restore discs that you can use the backup restore...
User Guide - Page 52
...turn off your computer.
4 Remove the two thumbscrews from the side panel cover, slide the side panel cover
toward the back of the computer, then lift the panel away from the computer.
46
www.eMachines....com Removing the side panel
To remove the side panel:
1 Follow the instructions in "First steps" on page 56.
2 Shut down your computer, then disconnect the...
User Guide - Page 57
...Windows starts and the Windows desktop appears. 10 Click Start, Control Panel, then click Performance and Maintenance (if in the General tab. The amount of memory in your computer is secure, you hear a click.
6 Replace... shown at the bottom of the System Properties dialog box in Category view). www.eMachines.com
51
Click/Double-click System. Installing memory
4 If you are adding a DIMM...
User Guide - Page 58
...may vary from the utility.
4 Shut down all the values in the menus...Dispose of explosion if battery is incorrectly replaced. To avoid scratching the case, place...eMachines.com Replace only with the same or equivalent type recommended by following the manufacturer's instructions. To replace the battery:
1 Restart your computer, replace... Maintaining Your Computer
Replacing the system battery
If ...
User Guide - Page 62
....
■ Make sure that you are correctly grounded before accessing internal components. Type the keyword...turned on.
■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure.
■ Make sure that your hard drive... , then click the arrow.
56
www.eMachines.com
Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting...
User Guide - Page 67
... a diskette is full, copy any files not regularly used to reinstall the operating system. www.eMachines.com
61
To fix hard drive problems, run the Error checking program.
If the hard drive is in the Search box , then click the arrow. Hard drive
Troubleshooting
You see a "Non-system disk" or "disk error" error message ■ Eject the diskette...
User Guide - Page 72
...90 modem, the speed at which you have been made correctly. ■ If the modem shares the telephone line with ... the Modems tab.
66
www.eMachines.com If your computer.
Your ISP may lower ...with the modem connection. ■ Shut down and restart your ISP for...Desktop PC Back" on page 10 to 53K. Contact your computer. ■ Run Windows modem diagnostics. The Control Panel window...
User Guide - Page 91
... 60
finding Help and Support topics 4
Firewire port 9, 12, 28
folders opening 25
front bezel removing 49 replacing 49
function keys 23
H
hard drive indicator 9 troubleshooting 61
headphone jack 9, 11
help online 5 using 3
Help and Support 3 searching 4 starting... navigation 23 numeric 23 power 9 Windows 23
L
label Microsoft Certificate of Authenticity 13 model number 13
www.eMachines.com
85
User Guide - Page 94
... port 9, 11, 28
V
video playing 35
virus protecting against 39 removing with Norton AntiVirus 39
voltage switch 11 volume
adjusting 21 adjusting modem 67 controls 21 muting 21 troubleshooting 72
W
Web site eMachines 3
Windows Product Key Code 13
Windows key 23 Windows Media Player 35 Windows Update 38 working safely 16
Z
Zip drive
port 9, 11
88
www...
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