Question posted by barbaraahudak on August 25th, 2020
Sound Quality On Streaming
The sound quality on cable channels is fine but sound on streaming like Prime and Acorn Sounsounds muffled. Can this be remedied?
Current Answers
Answer #1: Posted by INIMITABLE on August 25th, 2020 6:27 AM
INIMITABLE
Member since:
April 3rd, 2020 Points: 2,088,520
Member since:
April 3rd, 2020 Points: 2,088,520
Balance the box and TV volume:
Access the TV Adapter's or TV Box's main menu.
Select Setup.
Select Audio Setup.
For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output.
Note: If you select No, your current volume settings will be retained.
It may be necessary to repeat this procedure several times.
You can also press Mute on the TV Adapter remote or TV Box remote and try to get sound through the TV.
If the problem persists, visit this link for more troubleshooting
https://www.xfinity.com/support/articles/troubleshooting-audio-issues-with-xfinity-tv
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers
-INIMITABLE
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