Xerox 7400N Support Question
Xerox 7400N Support Question
Find answers below for this question about Xerox 7400N - Phaser Color LED Printer.Need a Xerox 7400N manual? We have 2 online manuals for this item!
Question posted by rimma on April 18th, 2013
Printer Error, 929 Fault
I keep getting Printer error, 929 fault. I just replaced fuser and waste cartridge, but the error is still on. Pleaes advice
Current Answers
Answer #1: Posted by freginold on April 20th, 2013 4:16 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Hi, the 929 error could be many different things. I found some helpful troubleshooting information and some possible causes (including the waste toner motor and the engine drive board) here:
http://www.copytechnet.com/forums/other-brands/31309-xerox-phaser-7400-error-929-a.html
Good luck, and thanks for using HelpOwl!
http://www.copytechnet.com/forums/other-brands/31309-xerox-phaser-7400-error-929-a.html
Good luck, and thanks for using HelpOwl!
Related Xerox 7400N Manual Pages
User Guide - Page 3
... Options 1-5
Printer Configurations 1-6 ...Printer's IP Address (Windows Only 2-5 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-8
Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 98 SE or Later and Windows 2000 or Later 2-10 Macintosh OS 9.x 2-10 Macintosh OS X, Version 10.2 and Higher 2-11
Phaser® 7400 Color Printer...
User Guide - Page 5
...the Printer 5-14 Moving the Printer Within the Office 5-14 Preparing the Printer for Shipment 5-14
6 Troubleshooting
Clearing Paper Jams 6-2 Preventing Jams 6-2 Jams in the Printer 6-3 Jams in the Finisher 6-36
Getting Help 6-63 Control Panel Messages 6-63 PhaserSMART Technical Support 6-64 PrintingScout Alerts 6-64 Web Links 6-65
A User Safety
Index
Phaser® 7400 Color Printer iii
User Guide - Page 9
Fuser 3. Imaging Unit
1
1. Toner Cartridges and Imaging Units (Cyan, Magenta, Yellow, and Black) 5. Transfer Unit
2
7400-004
Phaser® 7400 Color Printer 1-4 Imaging Unit basket handle 2. Toner Cartridge 6. LED bars 4. Internal Components
Parts of the Printer
3 2
4 5
1
6
7400-003
1. Imaging Unit basket (lifted) 2.
User Guide - Page 13
Phaser® 7400 Color Printer 1-8
Control Panel
Control Panel
This section includes: ■ Control Panel Features on page 1-8 ■ Control Panel Layout on page 1-9 ■ Menu Map on page 1-10 ■ Information Pages on page 1-10 ■ Sample Pages on page 1-10
Control Panel Features
The control panel: ■ Displays the printer's operating status (for example...
User Guide - Page 14
Up Arrow button
print.
OK button Accepts the setting selected.
8.
Phaser® 7400 Color Printer 1-9
Red: Startup sequence or error condition.
6. Help (?) button Displays a help message with information
about the printer, such as printer status, error
messages, and maintenance information. Returns to 5. Graphic display indicates status messages and menus.
3. Down Arrow ...
User Guide - Page 17
...(PDF)* Advanced Features Guide (PDF) Quick Start Tutorials Videos Recommended Media List Printer Management Tools Knowledge Base PhaserSMART Technical Support Information about menu selection or error messages on control panel Information pages * Also available on the Support website. ....com/office/7400support Control panel Help (?) button
Control panel menu
Phaser® 7400 Color Printer 1-12
User Guide - Page 91
... units and remove any foreign material.
7400-161
4. Solving Print-Quality Problems 2.
Clean the LED bar for the problem color. Replace the toner if low. Phaser® 7400 Color Printer 4-7 If the problem persists after cleaning the LED bars, check the toner for the problem color using the cleaning pad supplied with each new
toner cartridge, or with a soft, clean cloth...
User Guide - Page 102
Solving Print-Quality Problems
7400-160
4. Visually inspect the imaging units and remove any foreign material. 3.
Inspect the four LED bars for any foreign material.
7400-161
Phaser® 7400 Color Printer 4-18
User Guide - Page 106
... directly onto the printer. Phaser® 7400 Color Printer 5-2 Warning: To prevent electric shock, turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer.
Use only an approved toner vacuum to clean the printer. Cleaning the Printer
Cleaning the Printer
This section includes: ■ Cleaning the Outside of the printer using a soft, damp...
User Guide - Page 107
Cleaning the Printer
7400-055
Caution: Do not leave the top cover open for more than 10 minutes without covering the imaging units, as a cover.
7400-199
Phaser® 7400 Color Printer 5-3 Use the dark bag that came with the imaging unit or opaque paper as damage could result. Cleaning the LEDs
1. Open the top cover.
User Guide - Page 108
Cleaning the Printer
2. Move the LED shutter to the right, and clean the four LED bars using the cleaning pad supplied with each new toner cartridge or with a soft, clean cloth.
3. Close the top cover.
7400-201
7400-065
Phaser® 7400 Color Printer 5-4
User Guide - Page 116
... instructions in the package. Verify that you have replacements on hand. It is installed)
Routine Maintenance Items
■ Fuser ■ Imaging Units (Cyan, Magenta, Yellow, Black) ■ Transfer Unit ■ Waste Toner Cartridge
When to your printer supplies, print the Supplies Usage page: 1.
Phaser® 7400 Color Printer 5-12 See also: User Safety on page A-1
Consumables...
User Guide - Page 121
Phaser® 7400 Color Printer 6-3 Clearing Paper Jams
Jams in the Printer
This section includes: ■ Jam Under Imaging Units on page 6-3 ■ Jam in Fuser or Jam at Duplex Entrance on page 6-8 ■ Jam in Duplex ...■ Jam at Door D on page 6-30 ■ Jam at Door E on the front of the printer to open the top cover and raise it to clear the jam. 1. Lift the latch on page 6-33
...
User Guide - Page 126
Clearing Paper Jams
Caution: Avoid touching or handling the LED bars. 2. Lift the latch on the front of the printer to the unlocked position.
7400-055
7400-104
Phaser® 7400 Color Printer 6-8 Move the fuser locking lever to the right to open the top cover. Jam in Fuser or Jam at Duplex Entrance
Follow these steps to clear the jam. 1.
User Guide - Page 181
... information and troubleshooting help you produce and maintain print quality. symbol.
7400-008
Phaser® 7400 Color Printer 6-63 When an error or warning condition occurs, the control panel displays a message informing you with a ? Press the Help button on the control panel to help . Getting Help
Getting Help
This section includes: ■ Control Panel Messages on page 6-63...
User Guide - Page 190
... 2-6, 3-7
D
dark lines in one color, 4-5 database
local Domain Name Service (DNS) name space, 2-7
default router/gateway address, 2-6 DHCP
enable for Dynamic Domain Name Service (DDNS), 2-7
enabled by default on Phaser printers, 2-6 enabling on the printer, 2-6 manually setting the printer's IP address,
2-8 setting the printer's IP address
dynamically, 2-6
Phaser® 7400 Color Printer Index-1
User Guide - Page 191
... the paper, 3-29
H
hard drive, 1-7 hole puncher, 3-54 hole punching
emptying the punch waste box, 5-10 hole orientation, 3-54 options, 3-54 selecting options from the printer driver,
3-55 host names
using with Domain Name Service (DNS), 2-7
I
image offset, 4-14 shifted outside of print area, 4-20
imaging units ordering supplies, 5-12
Phaser® 7400 Color Printer Index-2
Evaluator Guide - Page 7
... THE PHASER 7400 EXCEEDS THE VALUE REQUIREMENT:
Starting at just $2,999*, the Phaser 7400 brings professional speed and color capabilities within reach of the printer can pay for black (based on an average 5% coverage per color
PHASER 7400 EVALUATOR GUIDE
5 The savings from the front or the top, unlike some consumables or remove jams. Xerox offers high-capacity toner cartridges that...
Evaluator Guide - Page 16
...for max of two computers) Help Desk Service Core Training Product Training for Phaser 7400 Annual Support Subscription
U.S. PART NUMBER
7400S3 7400S4 7400SA COLASO
HDCORE HD7400 HDYEAR
CANADIAN...Unit, Magenta Imaging Unit, Yellow Imaging Unit, Black Color Imaging Kit, (includes Cyan, Magenta, and Yellow)
Fuser, 110 V Fuser, 220 V Transfer Unit Waste Cartridge
CAPACITY 9,000 9,000 9,000 18,000 18,...
Evaluator Guide - Page 19
... www.colorconnection.xerox.com for: • Color resource for tools and information to help you get the most from your color printer • Interactive tutorials and helpful tips for using your printer and favorite software applications • Easy access to on-line technical support • Customized features to meet your individual needs
PHASER 7400 EVALUATOR GUIDE 17
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