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Xbox B4K-00001 Support Question

Xbox B4K-00001 Support Question

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Question posted by angelfirefrost on November 6th, 2012

Power Supply Over Heating

every time i play black ops or halo my power supply goes red,why is this?

Current Answers

Answer #1: Posted by orion93 on November 9th, 2012 4:11 AM
This answer was accepted by the poster of the original question.
orion93

Member since:
November 4th, 2012

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Xbox:

Flashing orange, solid red, or no light:
Your power supply may need to be replaced. Try the following solutions:
  1. Try plugging your console’s power supply into a different power point. Do not use a surge protector.
  2. If the power supply light is solid red or flashing orange, unplug the power supply and let it cool for 30 minutes. Then plug the power supply back into the power point.

If your power supply light is still flashing orange, solid red, or unlit, your power supply needs to be replaced. You can Order a replacement Xbox 360 power supply from our Xbox Online Service Centre. Console registration is required to replace the power supply under warranty (the power supply warranty is the same as your console warranty).

Microsoft:

This problem occurs when the power supply detects a problem. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if:
There is too much current.
The voltage is too high.
The temperature of the power supply is too high.
When any of these things happen, the light on the power turns red.

Here are some things you can do to try and fix the problem.
Back to the top
Solution 1: Make sure that the power supply is cool
The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:
Turn the console off.
Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.



Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
After the power supply has cooled for two hours, reconnect the power supply to the console and to the wall outlet, and then turn the console on.
If the power supply light is still red, try the next solution.
Back to the top
Solution 2: Make sure that the power supply is plugged in
Make sure that the power supply is directly plugged into a working wall outlet. Problems might occur with the power supply if it is connected through an extension cord or surge protector.

If the power supply light is still red after you connect the power supply directly to a working all outlet, try the next solution.
Back to the top
Solution 3: Plug the power supply into a different wall outlet
To check the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a wall outlet that you know is working.

If this does not solve the problem, try the next solution.
Back to the top
Solution 4: Order a replacement Xbox 360 power supply
If you've tried all the solutions above and your power supply light is still red, you should contact Xbox Support to order a replacement power supply.

To contact Xbox Support, visit the following website:
www.xbox.com/support/contact (http://www.xbox.com/support/contact)
Note Use of an unofficial, unauthorized, or third-party power supply might invalidate your warranty.

To help the power supply work correctly, follow these guidelines:
Do not block any ventilation openings in the power supply.
Do not put the power supply on a bed, a sofa, or on any other soft surface that might block ventilation openings.
Do not put the power supply in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated.
Do not put the power supply on a stereo speaker, an amplifier, or a heat source such as a radiator or a heat register.
Do not use an unlicensed accessory, such as a third-party power supply or any accessory that plugs in between the Xbox 360 console and the power supply.
Plug the power supply directly into a working wall outlet. The power supply might not work correctly if it is connected to an extension cord or surge protector.

Related Xbox B4K-00001 Manual Pages

Setup Guide - Page 2

...Read this manual and Xbox 360 peripherals manuals. 2 Your Xbox 360 Video Game and Entertainment System 3 Select a Location for the Xbox 360 Console 4 Set Up Your Xbox 360 Video Game System 5 Connect the Console to Power 6 Xbox 360 Controller 8 Family Settings 9 Using the Disc Drive 10 Important Health Warnings About Playing Video Games 11 Play Games 11 Connect to explain...
Setup Guide - Page 3

...the console or power supply. Do not place the console or power supply near any ventilation openings on Xbox Live®. Instantly be in one powerful package. • The Xbox 360 video game system lets you play together, talk to your friends, and download new content. • Stream pictures, music, and more to your Xbox 360 console by connecting to your Xbox 360video game system...
Setup Guide - Page 4

... audio by the Xbox 360 console (indicated on the power supply unit with your console. SET UP YOUR XBOX 360 VIDEO GAME SYSTEM CONNECT THE CONSOLE TO POWER english english IMPORTANT Stationary images in video games can also connect to additional TV input types by using the Xbox 360 Component HD AV cable, the Xbox 360 S-Video cable, or the Xbox 360 VGA video cable (all sold separately...
Setup Guide - Page 5

... whether you will also flash combinations of red if there are added, each quadrant of time. Unplug your controller, or press the Power or Eject button on the console will be prompted to turn on your Xbox 360 console, press the Xbox Guide button or Start on your Xbox 360 video game and entertainment system during lightning storms or when unused...
Setup Guide - Page 6

... button to provide age-appropriate entertainment through customized settings. FAMILY SETTINGS The new Family Settings feature on the Xbox 360 console gives parents and caregivers the ability to close the disc tray. By default, the Xbox 360 video game and entertainment system is vertical, do not use cracked discs. IMPORTANT To avoid jamming the DVD drive and...
Setup Guide - Page 7

... Xbox Live Prime Time. When playing video games,...PLAY GAMES The Xbox 360 video game and entertainment system can instantly become an Xbox Live Silver member by taking the following precautions: • Sit farther from falling down or striking nearby objects. Xbox Live Silver members get voice messages, make friends, and use comfortable, not awkward, postures. • Keeping your console...
Setup Guide - Page 8

... connection if you want the easiest way to set up and play on Xbox Live whether your ISP in temporary or permanent hearing loss. You may result in the System area of your Xbox 360 console. 2 Follow the instructions onscreen. Troubleshoot Your Connection If your Xbox 360 console cannot connect automatically, you may require a network hub instead of...
Setup Guide - Page 9

... on how to view pictures. 2 With your Xbox 360 console turned on, connect your Xbox 360 video game and entertainment system go to access pictures. 15 english The Xbox 360 console can only play region 1 DVDs that have this logo: PLAY CDS The Xbox 360 video game and entertainment system can play audio CDs that bear this logo: To play through an Ethernet cable or other than the...
Setup Guide - Page 10

... Windows Media Center-based PC to any TV in your Xbox 360 console, go to Xbox Live." 3 On your home. The Xbox 360 video game and entertainment system has two data storage options, the Xbox 360 Hard Drive for all of your Xbox 360 console to your storage needs and the Xbox 360 Memory Unit for Xbox 360 technology delivers the Media Center experiences to your PC...
Setup Guide - Page 11

... to open , service, or modify the Xbox 360 console, power supply or peripherals. Do Not Attempt Repairs Do not attempt to take your Xbox 360 console or its peripherals to your Xbox 360 Hard Drive (sold separately), Xbox 360 Memory Units (sold separately) or a combination of four controllers, wired and wireless. Common names for video input include Input Select, AUX, Line In...
Setup Guide - Page 12

...or trademarks of Light should glow solid while the Xbox 360 video game and entertainment system is on console flash red: The Xbox 360 console is not supported by a specific game, the game may not play games until cooled down. Microsoft, Windows, Xbox, Xbox 360, Xbox Live, the Xbox logos, and the Xbox Live logo are full. • All other heat sources. Peripheral Does Not Work Use...
Setup Guide - Page 13

It only takes a few minutes to join the Xbox community and gain access to www.xbox.com/registermyxbox Inscrivez votre Console Xbox 360 en ligne dès aujourd'hui Quelques minutes suffisent pour vous joindre à la communauté Xbox et accéder à des informations, récompenses et offres exclusives. Go to exclusive information, rewards and...

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