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Whirlpool WTW4850BW Support Question

Whirlpool WTW4850BW Support Question

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Question posted by amycooper1 on May 25th, 2015

New Washer Quit After A Week.

We have a washer that is a week old. It is locked and none of the cycles will work. It just says sensing.

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Answer #1: Posted by BusterDoogen on May 25th, 2015 1:07 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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I suggest you contact the vendor where you purchased the washer or call for warranty repair. SENSING: When the START/Pause/Unlock button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again, this process may take 20 seconds to complete. Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. NOTE: Avoid opening lid during sensing phase. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal. To restart the washer after the lid has been opened press start.

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Related Whirlpool WTW4850BW Manual Pages

Installation Guide - Page 2

.... Install your washer to 13⁄4" (44.5 mm) Optional tools: Flashlight Bucket Parts supplied: NOTE: All parts supplied for installation are in cardboard insert in a basement, laundry room, closet,...space saving 90° elbow, hypro-blue steel couplings (2 pack) Alternate parts: (Not supplied with washer) Adjustable or open end wrench 9/16" (14 mm) 4" min (102 mm) Level Wood block...
Installation Guide - Page 3

... mm) 39" (990 mm) Minimum diameter for installation with maximum slope of 315 lbs (143 kgs). Water remaining in washer after use may be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub. Top of standpipe must install higher than 96" (2.44 m) from bottom of 20-100 psi (138-690...
Installation Guide - Page 4

... taped shut. 2. n Do not ground to within 4 ft (1.2 m) of the customer to install it must be provided. NOTE: To avoid floor damage, set washer onto cardboard before moving it and make sure lid is equipped with a qualified electrician if you start: remove shipping materials It is necessary for proper ...
Installation Guide - Page 5

...tray. NOTE: Keep tray in Step 7. Squeeze clamp with pliers and slide black elbow end of laundry tub. For a floor drain, remove the preinstalled drain hose form as shown. Place drain hose ... with separate directions. 3. For a laundry tub or standpipe drain, go to back of washer. 4.5" (114 mm) Place hose into standpipe or lay on the back of laundry tub. Drain hose form must be ...
Installation Guide - Page 6

... or use old hoses. Attach hot water hose to hot water inlet valve marked with second hose for a few seconds through hoses into a laundry tub, drainpipe, or bucket to washer correctly. 10...tighten couplings an additional two-thirds turn . Connect inlet hoses to washer Attach hose to water faucets with new inlet hoses with separate directions. Clear water lines For floor drain installations...
Installation Guide - Page 7

... reduce excess noise and vibration. 13. Check levelness of sides. Rock washer back and forth to prop up front of front using lid, as needed. Check levelness of washer about 1/2" (13 mm) from the washer cabinet. HELPFUL TIP: You may want to laundry tub leg, drain standpipe, or inlet hoses for wall standpipe with...
Installation Guide - Page 8

... you have correct electrical supply and recommended grounding method. q Check that shipping materials were completely removed from console and any cycle. q Check that washer is an extra part, go back through steps to complete full cycle. 8 q Read "Washer Care" in your washer, measure 1/2 of normal recommended amount of /recycle all parts are on some models).
Dimension Guide - Page 1

... reduce noise transfer. Add spacing of 1" (25 mm) on all sides of 0" (0 mm) clearance on the sides. This washer has been tested for walls, doors, and floor moldings. Top-Loading Automatic Washer PRODUCT MODEL NUMBERS WTW4900X, WTW5500X, WTW5550X, WTW5600X, WTW5640X, WTW5700X, WTW4800X, WTW4950X, WTW4880A, WTW4900A, WTW4910X, WTW5610X, WTW4800B, WTW4810B, WTW4850B, WTW4850X, WTW4900B...
Dimension Guide - Page 2

... system. 4.5" (114 mm) 39" (990 mm) Minimum capacity: 20 gal. (76 L). If you will need . Top of laundry tub must be inside standpipe or below the top of washer. (Additional hoses may be needed.) Laundry tub drain system 4.5" (114 mm) See requirements for a standpipe drain: 2" (51 mm). Dimensions are for planning purposes only...
Energy Guide - Page 1

... depend on your utility rates and use. • Cost range based only on standard capacity models. • Estimated operating cost based on eight wash loads a week and a 2007 national average electricity cost of 10.65 cents per kWh and natural gas cost of this label before consumer purchase. Clothes...
Use & Care Guide - Page 2

WASHER SAFETY 2
Use & Care Guide - Page 3

...laundry, fill it is needed. Concentrated Cleaning Low-water cleaning means concentrated cleaning. You will begin the sensing process to traditional top-load washers. For example, you start the cycle, the lid will lock, and the washer... cycle, it evenly around the basket wall. Use only High Efficiency detergents. When loading the washer with a regular non-HE detergent. WHAT'S NEW ...
Use & Care Guide - Page 6

... water than other fabric types. This cycle features a spray rinse. This cycle uses a higher, preset water level. High Cold water with affresh® Washer Cleaner tablet or liquid chlorine bleach to keep the inside of no-iron fabrics such as jackets and small comforters. Water-level sensing process may take longer for others because...
Use & Care Guide - Page 7

...and tears to avoid further damage to garments during washing. If using the Bulky Items cycle. • Use mesh garment bags to help avoid tangling when washing delicate or small... determine the amount of HE detergent or single-dose laundry packet into a grounded 3 prong outlet. Sort and prepare your garments. USING YOUR WASHER WARNING 1. Synthetics, knits, and corduroy fabrics will ...
Use & Care Guide - Page 8

...'s directions for best cleaning and to reduce tangling. Load laundry into washer. Add fabric softener, if desired Load garments in loose piles around the sides of fabric softener based on load. Close the lid and press the START/Pause button again to choose your load size. Select cycle Turn cycle knob to start the...
Use & Care Guide - Page 10

... warm and hot wash water settings sometimes (not exclusively cold water washes), because they do not interrupt cycle. affesh® Washer Cleaner Cycle Procedure (Recommended for cleaning the inside your washer, you run the Clean Washer cycle. e. Select the cycle recommended for Best Performance): a. NOTE: For best results, do a better job of controlling the rate at which...
Use & Care Guide - Page 11

... of time, follow these steps: 1. Keep lid taped until washer is placed in washer or reconnect power. 3. REINSTALLING/USING WASHER AGAIN To reinstall washer after non-use an extension cord. Plug in new location. Use 1/2 the manufacturer's recommended amount of detergent for a period of washer. Put 1 qt. (1 L) of washer. 4. Shut off both water faucets; If you are...
Use & Care Guide - Page 12

...cycle for leaks or clogged sink or drain. See "Cycle Guide". See "Cycle Guide" and "Using Your Washer" in Installation Instructions. It may block pump. Gurgling or humming Washer...sensing may splash off tub. Water can restrict water flow. 12 See "Using Your Washer" for leaks (laundry tubs, drainpipe, water pipes, and faucets.) Washer not loaded as coins could unbalance washer...
Use & Care Guide - Page 14

... for proper water supply. Sand, pet hair, lint, etc. Load garments in loose heaps evenly around the basket wall. If you experience Possible Causes Solution Washer not performing as stains recommended. Select a cycle with air flow during the final spin. The high spin speeds combined with a slower wash action and spin speed;
Use & Care Guide - Page 15

...laundry packet Adding laundry packet incorrectly. If you experience Possible Causes Solution Washer not performing as See "Washer Care" in seams before washing. Not using dispensers. Use dispensers to match your load with the best cycle...the basket wall. Load with Softener when using the Start/Pause button. Locked light is flashing The lid is added to possibly avoid a service call....

Whirlpool Knowledge Base Results

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  • Hot water fills slowly - Top-load washers
    ... so, completely open ? Are both the hot and cold water faucets fully open them for leaks. Load-sensing Energy Star top-load washer with only one incoming source of hot water a washer uses, while still providing good washing performance. Your new washer has a water valve that allows hot, cold or a mix into the...
  • Warm or hot wash temperatures are cooler than I expect - Top-load washer
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  • Warm or hot wash temperatures are cooler than I expect - Top-load HE washer with Dispenser Drawer - video
    ... and cold from your hot water heater  Warm Mix of hot water a washer uses, while still providing good washing performance. Provides good cleaning. video Why are the Warm or Hot wash temperatures cooler than I expect - Your new washer uses a temperature control switch to comfortable swimming-pool water temperature. Warm or hot...

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