Whirlpool WTW5000DW Support Question
Whirlpool WTW5000DW Support Question
Find answers below for this question about Whirlpool WTW5000DW.Need a Whirlpool WTW5000DW manual? We have 4 online manuals for this item!
Question posted by dbatchos on June 17th, 2017
Just Installed Our New Washer And The Agitator Does Not Work
it just make a slight humming sound like the motor is stuck.
Current Answers
Answer #1: Posted by Odin on June 17th, 2017 8:13 PM
Odin
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April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
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Related Whirlpool WTW5000DW Manual Pages
Installation Guide - Page 2
...space saving 90° elbow, hypro-blue steel couplings (2 pack)
Alternate parts: (Not supplied with washer)
Adjustable or open end wrench 9/16" (14 mm)
4" min (102 mm)
Level
Wood block... 367031 Connector Kit Part Number 285835
LOCATION REQUIREMENTS
Select proper location for installation are in cardboard insert in a basement, laundry room, closet, or recessed area.
271/2"
27"
(699 mm)...
Installation Guide - Page 3
... mm)
48 in low temperatures.
Secure drain hose with maximum slope of washer. You will need a sump pump system. Water remaining in washer after use may be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub. Recessed area or closet installation
3" (76 mm)
DRAIN SYSTEM
Drain system can be purchased separately. Select method...
Installation Guide - Page 4
... the washer is properly grounded. Tip washer back and place on floor behind washer. n Do not have the properly grounded outlet installed by rotating base 90° to avoid excessive noise from shipping carton on cardboard supports. IMPORTANT: Removing shipping base is necessary for proper operation and to the right. If your washer includes a sound shield...
Installation Guide - Page 5
... force excess hose into standpipe (shown in picture) or over end as shown in case you need additional parts with clamp. For a laundry tub or standpipe drain, go to move washer later.
4. For a floor drain, remove the preinstalled drain hose form as shown.
Drain hose form must be inside standpipe; NOTE: Keep...
Installation Guide - Page 6
... inlet hoses to washer
Attach hose to water faucets with new inlet hoses with flat washers (not provided). Use pliers to faucets or washer. IMPORTANT: Do not...laundry tub, drainpipe, or bucket to tighten couplings an additional two-thirds turn . Use pliers to avoid clogs. Clear water lines
For floor drain installations, you must be connected to hot water faucet. Screw on washer...
Installation Guide - Page 7
... -end or adjustable wrench to turn the leveling foot clockwise to lower the washer or counterclockwise to make sure all models, recheck levelness of front using lid, as needed. or
Models with plastic feet
If washer is level, skip to laundry tub leg, drain standpipe, or inlet hoses for wall standpipe with wooden block...
Installation Guide - Page 8
... 1/2 of normal
recommended amount of powdered or liquid detergent and pour it into a grounded 3 prong outlet
COMPLETE INSTALLATION CHECKLIST
q Check electrical requirements. Start washer and allow to see what was skipped. q Check that you have all of /recycle all parts are on some models).
q Dispose of your Use and ...
Use & Care Guide - Page 3
... items in an agitator-style washer, this washer delivers the detergent directly to be added. For best performance, it is recommended to the load size-no water level selector is normal for some of your new washer is decelerating to thoroughly wet the load. It is needed. This may hear a clicking and hum at all, as...
Use & Care Guide - Page 4
..., you may be added to estimate the load size. Unlike traditional washers, the load is normal. The motor sounds may also come on the lid lock mechanism. The wash time is... this washer delivers the detergent directly to the load, and resume adding water. It ensures that are correct for detailed descriptions of a cycle. You will hear a click, the basket will make a slight turn ...
Use & Care Guide - Page 6
...will drain, but must use only cold water settings. Also use intermittent agitation and soaking. No clothes in washer
Clean Washer
with an empty wash tub.
*All rinses are available on each cycle...*:
Spin Speed**:
Cycle Details:
Large items such as jackets and small comforters. The washer will absorb more water than for loads that require rinsing only. Sturdy fabrics, colorfast items...
Use & Care Guide - Page 7
... after washing, because heat can pass under the washplate and become trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and colorfastness.
• ...HE detergent.
Add laundry products
• Empty pockets. NOTE: Follow the manufacturer's instructions to determine the amount of laundry products to the bottom of the washer basket before adding...
Use & Care Guide - Page 8
... using the Downy Ball® dispenser call 1-800-688-7638 or visit www.downy.com. Load laundry into the Downy Ball® dispenser, pull the ring tightly to reduce wrinkling and tangling.
4. ... dilute. Adding Liquid Fabric Softener Manually to Wash Load
During the final rinse, wait until the washer has completed filling, press the START/Pause button to reduce tangling. Lift the lid and add...
Use & Care Guide - Page 10
...agitation and spinning to increase the removal of soils. WASHER CARE
Recommendations to Help Keep Your Washer Clean and Performing at which detergent and soil residue accumulate inside of the washer. This Washer... Pause/Unlock for normal wash cycle.
2. During this procedure. See the Installation Instructions for cleaning. Periodically inspect and replace inlet hoses if bulges, kinks, cuts,...
Use & Care Guide - Page 11
... and drain any remaining water into basket opening. Keep lid taped until washer is placed in washer or reconnect power. 3. TRANSPORTING YOUR WASHER
1. Plug in new location. To winterize washer: 1. If you are home. REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use washer again: 1. Transport washer in upright position. Use only HE High Efficiency detergent. NON-USE...
Use & Care Guide - Page 12
... splash off basket if washer is not unbalanced or tightly packed. Check that load is not level. Make sure all
or clogged sink or drain.
IMPORTANT: Do not add more water to hear the pump making a continuous humming sound with the floor and locked. Check floor for loading instructions. Load items in Installation Instructions. Do not...
Use & Care Guide - Page 13
... unable to possibly avoid a service call.
NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run or fill, washer stops working or wash light remains on (indicating that inlet valve screens have water flowing to reduce suds.
Check for assistance and to fill appropriately)
Check for ...
Use & Care Guide - Page 14
... be tightly packed.
Check drain hose for proper installation.
Use only HE detergent.
Dry spots on load size and soil level.
The washer may have water flowing to drainpipe or tub....attach to the inlet valve.
Make sure hot and cold inlet hoses are still wet, or spin light remains on washer may be tightly packed or unbalanced.
Washer may be attached and have...
Use & Care Guide - Page 15
... for the wash load to match your load with Softener when using fabric softener. Washer is tangling
Washer not loaded as recommended. Adding detergent on load size and soil level.
Not using...not add products directly onto load.
Washer senses load size and adds correct amount of the basket before starting a cycle. Added water lifts the laundry off the washplate, resulting in the ...
Use & Care Guide - Page 16
... or heavy fabrics. This may still be spinning. Single-dose laundry packet not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is not closed. Follow the manufacturer's instructions to avoid damage to washer basket before adding clothes. If you experience
Possible Causes
Solution
Washer not performing as recommended. Tie all strings and straps before...
Use & Care Guide - Page 17
...may not apply to correct improper product maintenance or installation, installation not in
accordance with the product, Whirlpool Corporation or...
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about buying an extended warranty.... FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. WHIRLPOOL® LAUNDRY LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. Damage from...
Whirlpool Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Leaking water - Cabrio® washer with agitator
... Recall Information Leaking water - Make sure that all four feet are installed, the washer is level front to back ...Leaking water - washer with agitator is not level, water can back up out of the load or washer basket. washer with agitator My Cabrio &#... can cause water to the drainpipe or laundry tub. See the Installation Instructions for leaks. A large or unevenly... -
Leaking water - Top-load washer
... by pushing on the feet are installed, the washer is level front to back and side to the faucet. Make sure that the basket is not backing up. Make sure that all the connections are connected to the washer and to side, and the lock nuts on the agitator (center in the search tool below... -
Leaking water - Top-load HE washer with Dispensers in Corners
... have your Installation Instructions, enter your product model number in the search tool below to prevent leaks. Are there signs of water per minute. The drain system can back up ? Make sure the household drain is required. The sink and drainpipe must be pulled from the washer. Check the household plumbing (laundry tub, faucets...
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