Whirlpool WTW5000DW Support Question
Whirlpool WTW5000DW Support Question
Find answers below for this question about Whirlpool WTW5000DW.Need a Whirlpool WTW5000DW manual? We have 4 online manuals for this item!
Question posted by nbaker1659 on May 6th, 2017
Washer Not Working Correctly
Our whirlpool high efficiency - low water washer is not spinning water out of the machine. It gets past the spinning cycle, then goes back to washing cycle, then just stays there without anything happening. The wash light stays on. I have only had this machine only a couple of months.
Current Answers
Answer #1: Posted by Odin on May 6th, 2017 1:08 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
You question is a bit confusing. You say "not spinning water," but you also say "gets past the spinning cycle." See https://www.repairclinic.com/RepairHelp/Washing-Machine-Repair/11-5-1931949-/Whirlpool-Washing-Machine-WTW5000DW0-Troubleshooting. The link most likely to solve is listed first, but if necessary check other links. Note also that your machine is likely covered by your warranty: for warranty service use the contact information here--https://www.contacthelp.com/whirlpool/customer-service.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Whirlpool WTW5000DW Manual Pages
Installation Guide - Page 2
...25 mm) standpipe
2" (51 mm) diameter to toll-free numbers on back page of the washer. Install your Use and Care Guide. INSTALLATION REQUIREMENTS
Tools and Parts Gather required tools and parts ... Part Number 285835
LOCATION REQUIREMENTS
Select proper location for installation are in cardboard insert in a basement, laundry room, closet, or recessed area.
271/2"
27"
(699 mm) (686 mm)
42" (...
Installation Guide - Page 3
... kPa). To order, please see toll-free phone numbers in low temperatures. Water remaining in washer after use may cause damage in your Use and Care Guide ...water faucets located within 4 ft (1.2 m) of
power cord on the sides. IMPORTANT: Do not install, store, or operate washer where it will be at least 39" (990 mm) high;
If you must support washer's total weight (with spacing of wash...
Installation Guide - Page 5
Squeeze clamp with pliers and slide black elbow end of laundry tub. For a laundry tub or standpipe drain, go to back of washer.
4.5" (114 mm)
Place hose into standpipe or lay on elbow end of drain hose, slide it over side of drain hose onto black drain port ...
Installation Guide - Page 6
... ring.
Do not use tape or sealants on washer. Water should run until it is seated on valve when attaching to washer correctly.
10.
IMPORTANT: To reduce risk of which hose is snug. Check for a few seconds through hoses into a laundry tub, drainpipe, or bucket to hot water faucet. It will need additional parts with separate...
Installation Guide - Page 7
... feet
Secure drain hose to check levelness of sides.
Use side seam as a guide to laundry tub leg, drain standpipe, or inlet hoses for wall standpipe with floor.
On all four feet...models with plastic feet
If washer is level, skip to turn the leveling foot clockwise to lower the washer or counterclockwise to its final location. Secure drain hose
Laundry Tub
Standpipe
Wall
14. ...
Installation Guide - Page 8
... cycle. q Check that water faucets are now installed. Plug into washer basket or detergent dispenser (on . q Check for leaks around faucets and inlet hoses. q Read "Washer Care" in your washer,...Be sure you have correct electrical supply and recommended grounding method. q Check that washer is an extra part, go back through steps to complete full cycle.
8 q Check that all ...
Energy Guide - Page 1
...Washer Capacity Class: Standard
Whirlpool Corporation Model WTW5000D* Cat. ftc.gov/energy
(P/N W10063023)
U.S. V14CAJ5A(3B)
Capacity (tub volume): 4.3 cubic feet
Compare ONLY to other labels with yellow numbers are based on six wash... Electricity Use
$16
Estimated Yearly Energy Cost
(when used with a natural gas water heater)
• Your cost will depend on your utility rates and use. ...
Use & Care Guide - Page 3
...You will be added. For best performance, it is needed. Rather than diluting detergent as the washer determines the correct water level for your previous washer. This is added. It is the low-water washplate wash system. Use only High Efficiency detergents. Use only High Efficiency (HE) detergent. The package will likely result in component failures and noticeable mold or mildew...
Use & Care Guide - Page 4
... an extra soak period to any cycle to start over when the washer is pressed, the washer will unlock briefly before water is spinning, it may repeat until the correct amount of these spins. WASH
You will use the warmest wash water safe for your fabric.
■■ On some models and cycles, warm and hot water may be cooler than diluting...
Use & Care Guide - Page 5
... several minutes if the load was spinning at increasing speeds for proper water removal, based on the selected cycle and spin speed. SPIN The washer spins the load at high speed.
NOTE: Holding the START/PAUSE Button will cancel the cycle and cause the washer to open the lid, press START/PAUSE.
DONE Once the cycle is restarted.
5 The lid will...
Use & Care Guide - Page 6
... available on the care label.
Machine-wash silks, hand-wash fabrics
Delicate
Hot Warm Cool Cold Tap Cold
Low Use this cycle to thoroughly clean the inside of the cycle begins, and uses a higher water level than other items in washer
Clean Washer
with affresh® cycle. See "Washer Care." Items to wash:
Cycle:
Wash Temp*:
Spin Speed**:
Cycle Details:
Large items such as...
Use & Care Guide - Page 7
... items from towels, rugs, and chenille fabrics.
Using Your Washer
1.
Always read and follow fabric care label instructions to avoid damage to avoid pilling.
Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will be marked "HE" or "High Efficiency." See "Cycle Guide" for the best performance. The package will likely result...
Use & Care Guide - Page 8
... laundry into the Downy Ball® dispenser, pull the ring tightly to pause the washer. Try mixing different sized items to start the washer.
6. IMPORTANT: Items need to 1 Rinse with Softener or 2 Rinses with Softener option. IMPORTANT: Rinse option must be selected to move freely for correct amount of fabric softener based on your wash cycle...
Use & Care Guide - Page 10
... below .
NOTE: For best results, do not interrupt cycle.
e. Close the washer lid. Close the washer lid. f. Press the START/Pause/Unlock button to rinse cleaner from washer. After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to allow for normal wash cycle.
2. During this cycle, there will fill to a water level higher than is complete, leave the lid open...
Use & Care Guide - Page 11
... from original shipping materials
back inside washer basket. 6. Keep lid taped until washer is placed in hoses, freezing can damage washer. Turn on RINSE & SPIN cycle for a medium-size load.
11 To winterize washer: 1. Place inlet hoses and drain hose inside washer. Put 1 qt. (1 L) of washer. Reconnect water inlet
hoses. Because some water may stay in new location. If you are...
Use & Care Guide - Page 12
... unbalance washer. See "Cycle Guide".
Empty pockets before washing. This is normal. proper installation:
Water may not be necessary to basket could fall between basket and tub or may be completely under the Lid." Make sure all
or clogged sink or drain.
household plumbing for optimal cleaning.
The washer senses load sizes and adds correct amount...
Use & Care Guide - Page 13
... or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for proper water supply. Check that the washer was unable to fill appropriately)
Check for assistance and to run or fill, washer stops working or wash light remains on (indicating that inlet valve screens have water flowing to the washer. Plug power cord into a grounded...
Use & Care Guide - Page 14
... extends into standpipe farther than cycles with a low spin speed. Lower drain hose if the end is less efficient at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to allow the washer to measure correctly. Too much HE detergent.
Dry spots on washer may be tightly packed or unbalanced. The high spin speeds combined with air flow...
Use & Care Guide - Page 15
... less efficient at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to move. See the "Cycle Guide" to washer. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of water. Not cleaning or removing stains
Added more water to match your load with a slower wash action and spin speed;
Wash like...
Use & Care Guide - Page 16
... manufacturer's instructions to avoid damage to measure correctly. Tie all strings and straps before washing. Do not pour liquid chlorine bleach directly onto load.
This may still be spinning. Be sure laundry packet is complete. Close the lid.
Be sure to your load with affresh® cycle after washer has started. Load items in pockets during...
Whirlpool Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
How do I remove odors from my Top-loading HE washer?
... interruptions. If necessary, the Clean Washer cycle may be run a Rinse or Rinse & Spin cycle to ensure that you are washing requires cold water. If your washer. NOTE: Do not add any clothing or items from the washer. 1. Press Start. How do the following to maintain washer freshness: Use only HE High Efficiency detergent. See also Why is... -
How does the top-load high-efficiency washer work? Top-Load HE with Dispenser Drawer - video
...load HE washer work ? Top-load HE with Dispenser Drawer - How does the top-load high-efficiency washer work ? video How does the Cabrio High Efficiency washer work ? This washer is a high-efficiency washer that works differently than other washing machines. How does a High Efficiency low water washers work ? How do the dispensers work? Top-load washer How to get the best... -
The chlorine bleach dispenser is not working correctly - Top-load HE washer with Dispenser Drawer - video
... thicker than the bleach manufacturer recommends. Top-load HE washer with Dispensers in Corners Dispenser not working correctly on top of the washer before adding the load. Do not pour liquid chlorine bleach directly onto load. If using an oxi laundry boost product or color-safe bleach, add it to ...
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