Whirlpool WTW5000DW Support Question
Whirlpool WTW5000DW Support Question
Find answers below for this question about Whirlpool WTW5000DW.Need a Whirlpool WTW5000DW manual? We have 4 online manuals for this item!
Question posted by csnyder10 on June 19th, 2015
Wtw5000dw Whirlpool Washer Will Not Progress In Cycle
I have had my washer for just under 5 months. It is not used in excess. It takes forever to sense and won't spin
Current Answers
Answer #1: Posted by BusterDoogen on June 19th, 2015 6:34 PM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,427
Member since:
October 30th, 2011 Points: 28,565,427
Go here for guidance on the possible cause. I suggest you contact Whirlpool CS@ the number in the manual for warranty service.
I hope this is helpful to you!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Related Whirlpool WTW5000DW Manual Pages
Installation Guide - Page 2
...Kit Part Number 285835
LOCATION REQUIREMENTS
Select proper location for installation are in cardboard insert in a basement, laundry room, closet, or recessed area.
271/2"
27"
(699 mm) (686 mm)
42" (... washer in the top of your Use and Care Guide. Drain hose with clamp, U-form, and cable tie
Inlet hoses with washer)
Your installation may require additional parts. Install your Use and...
Installation Guide - Page 3
... recommended. Floor standpipe drain system
4.5" (114 mm)
39" (990 mm)
Minimum diameter for floor standpipe drain system.
Floor drain system
24 in washer after use may be purchased separately.
Minimum siphon break: 28" (710 mm) from bottom of laundry tub must install higher than 96" (2.44 m) from bottom of wash tub. Top of...
Installation Guide - Page 5
.... You may need to back of washer.
4.5" (114 mm)
Place hose into standpipe or lay on elbow end of laundry tub. do not force excess hose into standpipe (shown in place on bottom of drain hose, slide it over side of drain hose should be used.
5 3. Remove packing tray from rear panel. Free power...
Installation Guide - Page 6
... water hose to check for a few seconds through hoses into a laundry tub, drainpipe, or bucket to tighten couplings an additional two-thirds turn . You may enter washer. Do not use a Y-adapter (not provided).
8. IMPORTANT: Do not overtighten or use tape or sealants on washer. Damage can result. IMPORTANT: To reduce risk of water may need...
Installation Guide - Page 7
... forth to turn jam nuts clockwise on top edges of washer.
15. HELPFUL TIP: You may want to raise the washer. Secure drain hose
Laundry Tub
Standpipe
Wall
14.
or
Models with plastic feet
If washer is not level: On models with metal feet, use adjustable pliers to turn the leveling foot clockwise to lower...
Installation Guide - Page 8
....
q Dispose of/recycle all of powdered or liquid detergent and pour it into washer basket or detergent dispenser (on some models).
q Check that washer is an extra part, go back through steps to complete full cycle.
8
q Read "Washer Care" in your washer, measure 1/2 of normal
recommended amount of your tools. Close lid. q Check that water...
Energy Guide - Page 1
... an electric water heater)
$36
Cost range not available
300 kWh
Estimated Yearly Electricity Use
$16
Estimated Yearly Energy Cost
(when used with yellow numbers.
ftc.gov/energy
(P/N W10063023) Clothes Washer Capacity Class: Standard
Whirlpool Corporation Model WTW5000D* Cat. U.S. V14CAJ5A(3B)
Capacity (tub volume): 4.3 cubic feet
Compare ONLY to other labels with a natural gas...
Use & Care Guide - Page 3
... wash cycle, you start the cycle, the lid will lock, and the washer will be marked "HE" or "High Efficiency."
What's New Under the Lid? For best performance, it is recommended to the soils.
There will begin the sensing process to determine the correct water level for clothes to use.
Low-water washing creates excessive sudsing...
Use & Care Guide - Page 4
... The following the garment label instructions, use short, slow spins to estimate the load size.
If the sensing light is added to the load and you may notice sounds or pauses that the water levels are different from the washer.
7 CYCLE STATUS LIGHTS INDICATOR
The Cycle Status Lights show the progress of water has been added for...
Use & Care Guide - Page 5
... may take several minutes if the load was spinning at increasing speeds for proper water removal, based on the selected cycle and spin speed. RINSE You will unlock once the washer movement has stopped. The lid will hear sounds similar to drain. Avoid opening the lid during sensing.
This light indicates that the lid is complete...
Use & Care Guide - Page 6
... Spin
Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for loads that best fits the load being washed. This cycle should not be adjusted as jackets and small comforters. Use this cycle to shorten drying times for some items than other items in a hurry. See "Washer Care." Cycle...
Use & Care Guide - Page 7
...by recommended cycle, water ...Using Your Washer
1. Add laundry products
• Empty...using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of laundry products to your laundry
2. Always read and follow fabric care label instructions to avoid damage to use.
7 IMPORTANT: Use only High Efficiency detergents. Low-water washing creates excessive...
Use & Care Guide - Page 8
...in the rinse cycle, this washer has been designed to allow the use more than 1 cup (250 mL). To dispense fabric softener in cycle.
Lift the lid...washer.
6. Load laundry into the Downy Ball® dispenser, pull the ring tightly to choose your load size. Add fabric softener, if desired
For best performance, load items in the same cycle with Softener option. Select cycle
Turn cycle...
Use & Care Guide - Page 9
... items.
Wash Temp
Hot Some cold water is the temperature from your previous washer provided. Cold Warm water may take several minutes if the load was spinning at high speed. Select SOIL LEVEL
9. Select cycle options, if desired
Once you select a cycle, select the soil level by turning the Wash Temp knob to help dissolve...
Use & Care Guide - Page 10
... water washes), because they do not interrupt cycle. After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.
The Clean Washer Cycle Operation is complete, leave the lid open between uses to help dry out the washer and prevent the buildup of the washer. Do not attempt to the
washer when following this procedure.
See the...
Use & Care Guide - Page 12
... our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to operate properly. Washer not performing as recommended.
Check all four fill hose flat washers are removed during the spin/drain cycles. Humming
Load sensing may be level. proper installation:
Water may hear the whirring sound of the sensing spins after you experience
Possible...
Use & Care Guide - Page 13
... the washplate.
Select RINSE & SPIN. Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for washer to run or fill, washer stops working or wash light remains on .
Washer will pause during certain phases of cycle.
Not using HE detergent or using too much HE detergent.
Check...
Use & Care Guide - Page 14
... flowing to the inlet valve.
Be sure to remove excess water. The washer is higher than 96" (2.4 m) above the floor. Use cycle designed for loading recommendations. Select the Drain & Spin cycle to measure correctly. See "Using Your Washer" for the fabrics being washed. Use drain hose form and securely attach to spin correctly, leaving the load wetter than traditional top...
Use & Care Guide - Page 15
... to improve cleaning.
This is less efficient at www.whirlpool.com/product_help In Canada www.whirlpool.ca for fabric type. Washer not loaded as recommended.
Not using correct cycle for assistance and to match your load with a slower wash action and spin speed; Load dispenser before adding the items.
Not washing like colors together and remove...
Use & Care Guide - Page 16
... every 30 washes.
Do not place load Items on top of bleach dispenser when loading and unloading washer. Odors
Monthly maintenance not done as cycle is not closed. Use only HE detergent.
Single-dose laundry packet not dissolving
Adding laundry packet incorrectly. Strings and straps could have been added incorrectly. Items may have been followed. Wipe...
Whirlpool Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Detergent is on the load - Front-load washer
...only HE High Efficiency detergent. Consider reducing your detergent old? Always use only HE High Efficiency detergent. Use liquid detergent for best results. Always use only HE High Efficiency detergent. Top-load washer Laundry detergents are designed to use too much detergent is required . Use liquid detergent for colder water temperatures. Is your load size... -
Not draining, not spinning out water, wet loads - Top-load washer
... a Delicates or Gentle cycle or Low Spin speed selected? Large or unbalanced loads can cause reduced spin speed and wet clothes at the end of detergent can stop . Is the lid open? Washer not draining, not spinning out water; Front-load washer Washer will leave less water in loads. Make sure that uses high spin speeds. Use the U-shaped... -
My front load washer has an odor
.... Did you are using HE High Efficiency detergent? This washer has a tight seal to dry between uses. How to allow for directions on running a monthly maintenance cycle. Leave the door slightly open to remove odors from a front-load washer without a Clean Washer cycle. Use warm or hot water in my front-load washer See your laundry room is required. Guides...
Similar Questions
Used Detergent Powder By Mistake On He Washer
I have Put detergent powder by mistake on the liquid dispenser for bleach. Now the machine is sensin...
I have Put detergent powder by mistake on the liquid dispenser for bleach. Now the machine is sensin...
(Posted by faheemamex 6 years ago)
Washer Not Working Correctly
Our whirlpool high efficiency - low water washer is not spinning water out of the machine. It gets p...
Our whirlpool high efficiency - low water washer is not spinning water out of the machine. It gets p...
(Posted by nbaker1659 6 years ago)
Whirpool Wtw5000dw Stops During Wash Cycle. Won't Finish.
I have owned this machine for only a couple of months now. The last week or so it will stop in the m...
I have owned this machine for only a couple of months now. The last week or so it will stop in the m...
(Posted by missphnx 8 years ago)
Lid Lock Light Is Flashing When Lid Is Open And Washer Is Not In Use
If the lid lock is flashing when the lid is up and the washer is not in use how do I get the washer ...
If the lid lock is flashing when the lid is up and the washer is not in use how do I get the washer ...
(Posted by sruhl 11 years ago)
Washer Just Stop
my washer just stop in the middle of a cycle. I started to wash some clothes and the washer fill wit...
my washer just stop in the middle of a cycle. I started to wash some clothes and the washer fill wit...
(Posted by rrjohnson70 12 years ago)