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Western Digital WD5000H1Q-00 Support Question

Western Digital WD5000H1Q-00 Support Question

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Question posted by macdonalddw on August 5th, 2011

External Drive Stopped Working

I have a Western Digital WD5000H1Q-00 that has been working for 3 years.  It suddenly is no longer operational.  That is, the LED no longer flashes when I boot up (in fact it does not light up at all) and it doesn't show up on the Finder window under Devices.  I have an iMac running Mac OS X 10.6.8 (10K549)  Kernal Version Darwin 10.8.0

Current Answers

Answer #1: Posted by sunluvindawgz on April 29th, 2012 9:25 PM
sunluvindawgz

Member since:
April 29th, 2012

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open up the unit, take off the power supply board, and slave it to your SATA drive, it's a fat32 file format, but it should be readable with any xp or above operating system, hope that helps.

 

Related Western Digital WD5000H1Q-00 Manual Pages

User Manual - Page 5

Kit Contents • Dual-drive storage system • USB cable • FireWire® 800 cable (9-pin to 9-pin) • FireWire 800 to 400 cable (9-pin to 6-pin) • AC adapter* • Quick Install Guide • Software CD Software CD Quick Install Guide My Book Studio Edition II FireWire 800 cable FireWire 800 to 400...
User Manual - Page 6

... 2000/XP/Vista† Note: Compatibility may vary depending on the bottom of your operating system and version. Serial Number: Model Number: Purchase Date: System and Software Notes:...product found on the label on user's hardware configuration and operating system. * For a list of drives greater than 2 TB. MY BOOK STUDIO EDITION II USER MANUAL Compatibility Macintosh • Any of the...
User Manual - Page 7

... top of the enclosure. MY BOOK STUDIO EDITION II USER MANUAL Precautions WD products are precision instruments and must be damaged by rough handling, shock, or vibration. GETTING STARTED - 4 Be aware of the following precautions when unpacking and installing your external storage product: • Do not operate this device outside the temperature range of...
User Manual - Page 8

.../Activity LED Behavior Appearance Drive State Steady Power-on state or power-save mode Slow flashing (every four seconds) System standby Moving up the device. Capacity Gauge When the device is illuminated upon installation. USB and FireWire Mode The Capacity Gauge is enabled only through installation of the drive. ABOUT YOUR WD DRIVE - 5 MY BOOK STUDIO EDITION...
User Manual - Page 9

Interfaces MY BOOK STUDIO EDITION II USER MANUAL Power button LED FireWire eSATA Kensington® Security Slot USB FireWire - USB 2.0 is ...the host computer. Hi-Speed USB (USB 2.0) supports data transfer rates up to 1.5 Mb/s). Kensington Security Slot For drive security, this kit. Up to 480 Mb/s. This device is backward-compatible with a Kensington Security Slot, which supports ...
User Manual - Page 10

... the following bonus software. ABOUT YOUR WD DRIVE - 7 MY BOOK STUDIO EDITION II USER MANUAL Software In addition to back up the software included with this device. Copy Application Software allows you to WD Drive Manager, this application. It features automatic backup to multiple destinations and synchronization of working files to keep them current. A user...
User Manual - Page 11

... CD into the CD-ROM drive. 3. Double-click the CD-ROM drive icon. 4. WD Drive Manager enables the capacity gauge and Safe Shutdown™ and also installs WD RAID Manager. Turn on your computer and wait for this device 5. Double-click the WD Drive Manager Installer icon. 7. MY BOOK STUDIO EDITION II USER MANUAL 4 Setting Up...
User Manual - Page 12

...Backup icon in the status menu. Your My Book Studio Edition II is the correct plug type for answer ID# 1729. SETTING UP - 9 Connect the wall adapter to the system, and WD Drive Manager will power up and mount to your wall ... end of your AC power receptacle. 13. The unit will appear in the My Book Studio Edition II screen and follow the instructions as prompted. 11. MY BOOK...
User Manual - Page 13

...operating system to the DC power input at the rear panel of the interface cable into the CD-ROM drive. 3. Turn on My Book by pressing the power button located on your wall power adapter is now installed and ready to use. Your My Book Studio Edition...in the My Book Studio Edition II screen and follow the instructions as prompted. 6. Double-click the WD Drive Manager folder, which ...
User Manual - Page 14

...computer, you must install the utilities manually. The WD Drive Manager icon flashes in the terms of options including software, documentation, and...drive. 3. Plug the other end of the product. WD Drive Manager enables the capacity gauge and Safe Shutdown™ and also installs WD RAID Manager. Go to exit and no applications will be installed. 5. SETTING UP - 11 MY BOOK STUDIO EDITION...
User Manual - Page 16

Click Finish. 14. Do not select a system drive or any other healthy drive. Windows XP: click Next to the New Partition Wizard or...Welcome to continue and select Primary partition. Windows Vista: please proceed to select the Unallocated drive (black bar). Click Next. MY BOOK STUDIO EDITION II USER MANUAL 13. The device displays as a large Unallocated partition. The Initialize and...
User Manual - Page 18

If you are not dual-booting, it is recommended that you use . Dynamic partitions cannot be created on an external hard drive. Click Finish to support.microsoft.com and search for Microsoft Knowledge Base Article 184006 for additional information. 19. Go to complete the process. MY BOOK STUDIO EDITION II USER MANUAL Note: In almost all cases...
User Manual - Page 22

... as well as the status of the main window. MY BOOK STUDIO EDITION II USER MANUAL RAID Troubleshooting WD RAID Manager monitors the activity of the drives in the RAID system so you can view the status of each internal hard drive, including which drive (A or B) may have experienced a fault, click on a device and then click...
User Manual - Page 24

... BOOK STUDIO EDITION II USER MANUAL Disk Status Messages WD RAID Manager reports the following messages depending on the current status of a valid configuration. The slot does not contain Create New RAID set . Replace drive with RAID device. Replace drive. Consult the array status to see if other drive. Displayed Status Text Good No hard disk...
User Manual - Page 28

... . (Loss of your Disk A and B. Replace other errors have been detected. Replace drive. Initialization failed to complete. None The slot contains no HDD Install drive in empty slot. Only WD Green Drives are compatible. rebuilt from the other slot. MY BOOK STUDIO EDITION II USER MANUAL Disk Status Messages WD RAID Manager reports the following...
User Manual - Page 30

... release the latch and open the cover. REPLACING A DRIVE - 27 Important: Only WD Caviar® GP hard drive assemblies can be inserted into the My Book Studio Edition II enclosure. Once you would like to service My Book. MY BOOK STUDIO EDITION II USER MANUAL 9 Replacing a Drive My Book Studio Edition II is a limited user-serviceable product which require replacement...
User Manual - Page 33

... more help. How to „ install My Book Studio Edition II on a Windows or Macintosh computer „ use My Book Studio II Edition with your computer system „ service My Book Studio Edition II to replace a hard drive „ change the RAID setting of a WD My Book Studio Edition II „ format the drive to Mac OS format „ install, partition...
User Manual - Page 35

...opening, disassembling, or removing external enclosures, including but not limited... for a period of five (5) years, unless otherwise required by WD for... No license is longer. WD reserves the...Western Digital Technologies, Inc. All rights reserved. 4779-705010-A07 May 2009 APPENDIX - 32 MY BOOK STUDIO EDITION...Western Digital 20511 Lake Forest Drive Lake Forest, California 92630 U.S.A.
Product Specifications - Page 1

...-drive Storage System My Book® Studio Edition™ II Formatted for Macintosh® Quad interface RAID enabled After the lights, the camera and the action, it's all about 30% less energy * than standard systems and runs quietly because it doesn't need - Works with WD GreenPower Technology. Includes software and instructions for reformatting to use drives...
Product Specifications - Page 2

... version works with capacities above 2 TB. 2The term of the drives. every time you save a change without notice. Want to other countries; Windows XP does not support hard drives with ...Studio Edition and WD GreenPower Technology are registered trademarks in all products may vary by law. Pictures shown may vary depending on operating environment. Not all regions of Western Digital...

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