Weslo Momentum 620 Elliptical Machine Was Working Fine. The Board Works But Now

I'm sorry to hear about the issue you're experiencing with your WESLO Momentum 620 elliptical machine. Let's try a few troubleshooting steps to see if we can resolve the problem.

1. Check the resistance settings: Make sure the resistance setting on the console isn't set to a very high level. If it is, try reducing the resistance level to see if the arms and legs start moving.

2. Lubricate the joints and moving parts: Over time, the joints and moving parts of the elliptical machine can become stiff or stuck. Apply a silicone-based lubricant to the joints and pivot points, following the manufacturer's instructions. This may help free up any stuck components and allow them to move freely.

3. Inspect for any obstructions: Check underneath and around the elliptical for any objects or debris that might be obstructing the movement of the arms and legs. Clear any obstructions and try using the machine again.

4. Verify the belt tension: If the belt tension is too loose, it could affect the movement of the arms and legs. Refer to your elliptical's manual for instructions on how to adjust the belt tension properly. Follow the steps carefully and make sure the tension is within the recommended range.

5. Ensure proper power supply: Check if the elliptical machine is receiving power adequately. If it's battery-operated, replace the batteries if needed. If it's plugged into a power outlet, check the power cord and ensure it's securely connected. Additionally, make sure the power switch on the machine is turned on.

6. Contact WESLO customer support: If none of the above steps resolve the issue, I recommend reaching out to WESLO's customer support for further assistance. They may be able to provide more specific troubleshooting steps or advise on whether the machine requires professional servicing.

Remember to always follow the manufacturer's instructions and exercise caution when working with any exercise equipment. If you feel uncomfortable performing any troubleshooting steps or are unsure about the problem, it's best to consult a professional technician or contact customer support for assistance.

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