Get support for Vizio SB4020M-A0

Vizio SB4020M-A0 Support Question

Vizio SB4020M-A0 Support Question

Find answers below for this question about Vizio SB4020M-A0.
Need a Vizio SB4020M-A0 manual? We have 2 online manuals for this item!
Question posted by grajala28794 on August 4th, 2014

'fmt Err' Displaying On Vizio Soundbar

I have a Vizio HDTV (D320-B1) , a set top box from Verizon and a SB4020M-A0 Vizio soundbar. I connected the "Optical In" cable to the back of my set top box and life was beautiful. I had great sound and a great picture. The next night I turned everything on and the soundbar displayed "FMT ERR" and there is no sound. I thought maybe there was something wrong with the cable so I connected a cable to "Digital In" and had the same problem. I tried connecting directly to the TV instead of the set top box and got the same result. I made sure my TV's "Digital Audio Out" was set to "PCM" and I've run out of options. Please help me before I throw this soundbar out the window and just go with the TV speakers!!

Current Answers

Answer #1: Posted by waelsaidani1 on August 5th, 2014 4:00 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
1,000
points

Related Vizio SB4020M-A0 Manual Pages

SB4020M-A0 Quick Start Guide - Page 2

... To reduce the risk of electric shock or component damage, switch off the power before connecting other cables are not blocked or covered. Servicing is required when the apparatus has been damaged in ...and the housing is not waterproof. For more information, contact your dealer. • When connected to a power outlet, power is mistreated. Danger of explosion or fire if battery is always...
SB4020M-A0 Quick Start Guide - Page 3

PACKAGE CONTENTS Remote Control with Battery Home Theater Sound Bar MODEL SB4020M-A0 VIZIO QUICK START GUIDE Power Adapter for Sound Bar Quick Start Guide 3.5mm to RCA Stereo Audio Cable 3.5mm Stereo Audio Cable Wall Mount Brackets (2) Wall Mount Template 1
SB4020M-A0 Quick Start Guide - Page 4

Input Press to increase or decrease overall volume. Power Light When Sound Bar is on, this light is on or off. CONTROLS & CONNECTIONS Info Display Displays volume, input, and other information. Volume Up/Down Press to change input source. Power Press to turn on . 2
SB4020M-A0 Quick Start Guide - Page 5

Digital Optical In Digital Coaxial In Analog 3.5mm In SUB OUT SUB OUT Wall Mount Posts SUB OUT Subwoofer Power Out Port Service Port (For use by authorized service technician only.) 3
SB4020M-A0 Quick Start Guide - Page 6

FIRST-TIME SETUP 1 SUB OUT BETTER DIGITAL OPTICAL CABLE* 4 BETTER DIGITAL COAXIAL CABLE* GOOD 3.5MM CABLE GOOD 3.5MM TO RCA CABLE CHOOSE ONE CABLE: GOOD BETTER AND CONNECT IT TO YOUR TV *Not Included
SB4020M-A0 Quick Start Guide - Page 7

Connect the Sound Bar to your TV using one of the connection types to the left. Be sure the TV port is an audio output, not an audio input. 5 Choose the best possible connection type.
SB4020M-A0 Quick Start Guide - Page 8

SUB OUT 2 3 SUB OUT Plug the power adapter into the Sound Bar 6 Plug the appropriate end of the power cable into the power adapter.
SB4020M-A0 Quick Start Guide - Page 9

4 Plug the power cable into a power outlet. 7
SB4020M-A0 Quick Start Guide - Page 10

5 Sound Bar is centered below the TV, close to ear level. For the best surround sound experience, position the speakers as shown. 8
SB4020M-A0 Quick Start Guide - Page 11

... of the remote control. (The plastic tab can be thrown away) 7 Turn your connection type is complete. Setup is displayed. (Analog In, for help and troubleshooting tips. 9 Push repeatedly to turn to page 18 for example). 6 Gently pull the plastic tab from the Sound Bar, or if you experience other issues, turn the...
SB4020M-A0 Quick Start Guide - Page 12

Press repeatedly to display menu options. SRS TruSurround HD When on or off . Mute Press to turn on , ... device port. Volume Up Press to decrease overall system volume. Volume Down Press to increase overall system volume. USING THE REMOTE Power Press to turn the sound on , SRS TruSurround HD delivers enveloping, immersive surround sound, making every seat in the room the "sweet...
SB4020M-A0 Quick Start Guide - Page 13

... Press and hold all 3 buttons for 10 seconds to return your Sound Bar to mute/ unmute your Sound Bar. THE SOUND BAR INFO DISPLAY Volume - Increase or decrease volume Volume 15 SRS TruVolume - Increase ...Down + Press and hold both buttons for several seconds, the Info Display automatically shuts off TSHD ON Treble Level - On to reduce Bass, Off to increase bass Night...
SB4020M-A0 Quick Start Guide - Page 14

Mark the locations of the 4 bracket holes using a pencil. 12 WALL MOUNTING THE SOUND BAR 1 OUNLDEABVAERTAHNISDSYPOAUCRE TBVET W Use a phillips-head screwdriver to remove the screws from the Sound Bar stands. Reinsert the screws for future use. 2 MARK HERE MARK HERE EMPLATE WALL MO Place the included wall mounting template against the wall under...
SB4020M-A0 Quick Start Guide - Page 15

... anchors you use are not included. Gently hang the Sound Bar on the brackets using the wall mount posts on the material of your audio cables to the wall as shown. The appropriate screws and ...anchors will depend on the back of the Bar. 4 SUB OUT SUB OUT Use the cable management hook to route your wall. 3 Recommended screw diameter: 4mm Recommended screw length: 8mm or ...
SB4020M-A0 Quick Start Guide - Page 18

... and audio quality in small packages, this must be the best there is the Ultrabook that's impossible to ignore. Ultra-responsive and ultra-portable, the VIZIO Thin+Light boots up instantly and goes wherever you do. If good things come in a remarkably thin profile, the...
SB4020M-A0 Quick Start Guide - Page 19

... of crystal-clear digital surround sound. It's all at www.VIZIO.com 17 Built-in Wi-Fi delivers easy wireless access to on the enhanced 2-sided remote with full keyboard.* Sold separately. ONE POWERFUL MOVIE MACHINE VIZIO RECOMMENDS 3D BLU-RAY™ PLAYER WITH WIRELESS INTERNET APPS The VIZIO 3D Blu-ray™ Player...
SB4020M-A0 Quick Start Guide - Page 21

...AM TO 9 PM (PST) Saturday - YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT The VIZIO support team is highly trained and is based in the United States. Sunday: 8 ...with: • New Product Setup • Connecting Your Devices • Technical Problems • And More Phone: (877) 878-4946 (TOLL-FREE) Email: techsupport@VIZIO.com Web: www.VIZIO.com/support Hours of operation: Monday - LET...
SB4020M-A0 Quick Start Guide - Page 22

...the "factory default" setting and this warranty is within the warranty period, VIZIO will increase power consumption... anyone other features will either the original carton box and shipping material or packaging that could exceed ... in materials and workmanship. VIZIO SPECIFICATIONS Sound Bar: Frequency Response (Sound Bar): Sound Pressure Level (SPL): Voltage (Sound Bar): Two 3" High-...
SB4020M-A0 Data Sheet - Page 1

...SOUND This Sound Bar features stereo full-range drivers and comes packed with VIZIO's 40" 2.0 Home Theater Sound Bar. This Sound Bar can stand on its own or be enjoying incredible sound in no time. *Wireless Subwoofer range approximately 60 feet - SB4020M BIG SOUND SLIM PACKAGE 40" 2.0 HOME THEATER SOUND...VIZIO Inc. Simply connect the included audio cable to change without notice. © 2012...
SB4020M-A0 Data Sheet - Page 2

...Soundbar Dimensions Soundbar Weight Shipping Dimensions Shipping Weight WARRANTY 1 year 40.12" x 4.12" x 2.07" 4.8 lbs 45.5" x 6.2" x 3.8" 6.4 lbs VIZIO RECOMMENDS Co-Star™ The pocket-sized VIZIO... are the property of VIZIO Inc. Images used are the intellectual property of their respective owners. 2.0 HOME THEATER SOUND BAR SB4020M CONNECTIONS Digital Optical In (Toslink) Analog ...

Similar Questions

Fmt Error Is Showing On My Sound Bar. This Is Not A Computer
my sound bar is showing fmt error. this is not a computer so i can not go into settings and click on...
(Posted by Yoanddrew 7 years ago)
Getting The Fmt Error
no so
(Posted by 1joshjones 7 years ago)
How To Connect Vizio Vht510 5.1 Ch Surround Sound Home Theater System With
wireless subwoofer, refurbished to hdtv
(Posted by MikRI 9 years ago)
Can I Control The Vizio Sb4020m-a0 With My Cable And Tv Remote
can I control the SB4020M-A0 soundbar volume with my cable and TV remote
(Posted by jasonulyatt1 11 years ago)
Ask a New Question
Use the box below to post a new question about this Vizio product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Vizio Manuals

Find free Vizio SB4020M-A0 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Vizio Reviews

View thousands of Vizio user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Vizio customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Vizio customer service rankings, employee comments and much more from our sister site.