ViewSonic VA2855Smh Support Question
ViewSonic VA2855Smh Support Question
Find answers below for this question about ViewSonic VA2855Smh.Need a ViewSonic VA2855Smh manual? We have 2 online manuals for this item!
Question posted by hmla367 on March 15th, 2023
Va 2855 Goes From Fine One Day To Confused Grey Screen Thereafter
Win 10 and 11 issue with this ViewSonic VA2855 monitor in extended mode:1. Normal start2. Screen displays normal with correct extended view and blue 3" x 4" boarder frame with "D - sub" then, screen fades.3. Faded screen light grey with red hue and vertical 1/4" charcoal line right side of screen4. Menu panel buttons do no respond5. Cannot reset to factory settings6. Monitor not recognized but extended and performs as described above.7. Reinstalled PnP driver
Current Answers
Answer #1: Posted by jkhbti5 on March 18th, 2023 9:15 AM
jkhbti5
Member since:
March 12th, 2023 Points: 1,300
Member since:
March 12th, 2023 Points: 1,300
Based on the information provided, it's difficult to determine the exact cause of the issue you're experiencing with your VA 2855. However, here are a few steps you can take to troubleshoot the problem:
- Check the cables: Ensure that all cables connecting the monitor to the computer are properly connected and not loose. This includes the power cable, HDMI or VGA cable, and any other cables that may be connected.
- Check the settings: Double-check the settings on your computer to make sure that the resolution and refresh rate are set correctly for your monitor. If the settings are incorrect, it may cause the monitor to display a grey or confused screen.
- Check for updates: Make sure that your computer and monitor have the latest drivers and firmware installed. Outdated drivers or firmware can cause issues with the monitor's performance.
- Try a different device: Test the monitor with a different device, such as a laptop or gaming console, to see if the issue persists. If the monitor works fine with another device, the issue may be with the original computer.
If none of these steps resolve the issue, it may be best to contact the manufacturer or a professional monitor repair service for further assistance.
Pooja Batham
Related ViewSonic VA2855Smh Manual Pages
VA2855Smh Datasheet English - Page 1
... lets you select the optimal screen setting for different applications, while Flicker-free and Blue Light filter technology eliminates eyestrain so you can work or play for extended periods of time. Designed with SuperClear® Pro MVA Panel Technology
VA2855Smh
If you're looking for stunning color at almost any viewing angle. And we didn...
VA2855Smh Datasheet English - Page 2
....0 x 49.3 mm
Packaging 28.7 x 20.7 x 5.8 in. / 730 x 527 x 148 mm
WEIGHT
Net with Stand 11.7 lb. / 5.3 kg
Net without notice. Programs, specifications and availability are the property of HDMI Licensing LLC.
VA2855Smh monitor, Power cable, VGA cable, Quick Start Guide
ViewSonic Corporation's QMS & EMS have been registered to ISO 9001 & ISO 14001, respectively, by country...
VA2855Smh User Guide English - Page 1
... en este manual"
Model No. Warranty information contained in this User Guide to obtain important information on our web site at http:// www.viewsonic.com in English, or in specific languages using your product for future service. VA2855Smh Display
User Guide
IMPORTANT: Please read this User Guide will describe your limited coverage from...
VA2855Smh User Guide English - Page 2
... unsorted municipal waste, but use the return and collection systems according to nameplate labels and relevant markings on , the user is encouraged to try to correct the interference by the party responsible for compliance could void your authority to which can radiate radio frequency energy, and if not installed and used...
VA2855Smh User Guide English - Page 3
...the TCO Certified for displays: • Good... of the TCO Certified for displays: • The brand owner...displays worldwide. The requirements included in the world.
Our labeling system started with displays in 1992 and is designed for recycling.
• The brand owner offers take-back options. and standby mode...of the display as manufacturers all over the world. For displays with ...
VA2855Smh User Guide English - Page 4
... exemptions set in Schedule 2 of the Rule. Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
Substance
Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl...
VA2855Smh User Guide English - Page 5
...or ViewSonic. Cautions and Warnings
1. Sit at the plug, and the point where if emerges from the display. 5. Orient the
display away from direct sunlight to remove. 11. Place the display in...instructions. 10. Do not block any heat sources such as it . 6. Be sure that produce heat. 14. You may permanently damage
the screen. 12. Avoid exposing the display to the display panel,...
VA2855Smh User Guide English - Page 6
..., or table specified by the manufacturer, or sold with the equipment. Refer all servicing to rain or moisture, or if the unit does not operate normally or has been dropped. When a cart is exposed to qualified service personnel.
VA2855Smh User Guide English - Page 7
... Registration 2 For Your Records 2
Getting Started
Package Contents 3 Quick Installation...4 Wall Mounting (Optional 5
Using the Display
Setting the Timing Mode 6 OSD and Power Lock Settings 6 Adjusting the Screen Image 7 Main Menu Controls 8 Main Menu Explanation 8 Power Management 9
Other Information
Specifications...10 Cleaning the Display 11 Troubleshooting...12 Customer Support 13...
VA2855Smh User Guide English - Page 8
...are registered trademarks of Apple Inc. No part of continuing product improvement, ViewSonic Corporation reserves the right to change without notice. VESA is a registered ...contained herein; Information in the United States and other countries. ViewSonic and the three birds logo are trademarks of ViewSonic Corporation. DPMS, DisplayPort, and DDC are registered trademarks of VESA...
VA2855Smh User Guide English - Page 9
.../recycling-information/ Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
2
Product Name:
Model Number: Document Number: Serial Number: Purchase Date:
For Your Records
VA2855Smh ViewSonic Widescreen Display VS15810 VA2855Smh-1_UG_ENG Rev. 1A 04-29-14
Proper product disposal is necessary at the end of a Smarter, Greener Computing effort. Registering your product online. Thank...
VA2855Smh User Guide English - Page 10
... operating
system. • Visit the "Download" section of the monitor product page on the front page. • Save the original box and all packing material for purchasing your ViewSonic monitor! Package Contents
Your display package includes: • Display • Power cord • Video cable • Quick Start Guide IMPORTANT: • The word "Windows" in your region...
VA2855Smh User Guide English - Page 11
... cord (and AC/DC adapter if required)
Power Cord
HDMI D-Sub Audio In
3. Installation is important. Turn ON the display and computer
Turn ON the display, then turn ON the computer. Windows users: Set the timing mode (example: 1024 x 768)
For instructions on the ViewSonic website.
4. Attach the adapter to the computer and plug the...
VA2855Smh User Guide English - Page 12
...or height adjustment base, contact ViewSonic® or your display from the VESA compatible wall mounting kit using screws of your display (refer to the wall, following :
1. b.
Attach the display to the "Specifications" page...that come with a UL Listed Wall Mount Bracket. Refer to a wall-mounted display, do the following the instructions in the wall-mounting kit.
5 Attach the...
VA2855Smh User Guide English - Page 13
..., please use the OSD (On-screen Display) controls to adjust the screen image. To set the Timing Mode: • Setting the resolution: Access "Appearance and Personalization" from the
Control Panel via the Start Menu, and set to your graphics card's user guide for instructions. IMPORTANT: Please make sure that your display's power will automatically turn ON...
VA2855Smh User Guide English - Page 14
...;)
Do the following tips may help you optimize your display). To display the Main Menu, press button [1]. To find instructions on -screen OSD control settings.
[1] [2] ▲/▼
Standby Power On/Off Power light Blue = ON Orange = Power Saving
Displays the Main Menu or exits the control screen and saves adjustments. To select a control to adjust, press...
VA2855Smh User Guide English - Page 15
...(R), green (G), and blue (B). C Color Adjust
provides several color adjustment modes, including preset color temperatures and a User Color mode which allows independent adjustment of the screen image. The factory setting...in the computer, the display model number, the serial number, and the ViewSonic® website URL. Auto Image Adjust automatically sizes, centers, and fine tunes the video signal...
VA2855Smh User Guide English - Page 16
... with the Language Select or Power Lock setting.
S Setup Menu
adjusts On-screen Display (OSD) settings.
You can manually set a variety of this user guide. Memory Recall returns screen settings back to the display. Power Management
This product will enter into Sleep/Off mode and reduce power consumption within 5 minutes of no signal input.
9 Input...
VA2855Smh User Guide English - Page 18
... recommend the use of any ammonia or alcoholbased cleaners.
11 Some chemical cleaners have been reported to damage the screen and/or case of the display. • ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners on the display screen or case. Use a soft, dry cloth. 2. alcohol based...
VA2855Smh User Guide English - Page 19
... need a Macintosh adap Wrong or abnormal colors • If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly secured to the
video output... ViewSonic® for a non-DDC adapter. Control buttons do not work • Try pressing only one button at a time.
12 Power is ON but no screen image • Make sure the video cable supplied with the display is...
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