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Uniden DECT2180-2 Support Question

Uniden DECT2180-2 Support Question

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Question posted by Nelliejo on April 30th, 2017

Everything Works Except Voice Will Not Transmit

everything works but voice will not transmit. Tried disconnecting already

Current Answers

Answer #1: Posted by techyagent on April 30th, 2017 8:10 AM
This answer was accepted by the poster of the original question.
techyagent

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Tip 1: Understand How the "Step Rate" Works

Oftentimes, a radio scanner user will notice that their scanner does not accept all frequencies and that the scanner will automatically move to a frequency other than the one it is tuned to. It is important to understand that this is normal and does not indicate a problem with the scanner.

All scanners work using a series of crystals or electronic oscillators. These determine the frequencies that the scanner works with. Individual frequencies are created by combining the frequencies of the oscillators. This is done to allow the maximum number of frequencies possible; however, there is a "step rate" that determines the smallest incremental change between one frequency and the next. If the frequency being input is between two frequency steps, the scanner will round it off to the closest step. This still allows for reception of the signal, as all radio signals have some "spillover."

The step rate issue does not need to be fixed, as the scanner will work fine regardless. In fact, it cannot be fixed, as the scanner is working properly.

Tip 2: Investigate Signal Problems

When a scanner stays on any particular frequency, it indicates that the scanner is receiving a signal on that frequency. If there is no sound coming out of the speaker, it could be an unmodulated signal (a signal without any voice information). A number of things can cause this; it is not necessarily an indication that the radio is transmitting without any modulation.

To troubleshoot the problem of a scanner staying on a particular frequency, first remove or disconnect the antenna, checking to see if the problem persists. If it goes away, this verifies that the scanner is picking up a signal, even though it is unmodulated. If the problem continues, either the signal is so strong that the scanner does not need an antenna, or the problem is with the scanner itself.

Trying the scanner in an alternate location can eliminate the possibility of a very strong signal. If the problem disappears in a different location, it was a strong signal. If it persists, there may be a problem with the scanner.

There are two ways of dealing with the problem of a strong signal. The first is to program a lockout for that frequency if the scanner has that option built in. This will allow the scanner to skip over that frequency as it searches. The second is to replace the external antenna with an attenuated antenna. This would either be a partially shielded antenna or an external attenuator installed inline between the antenna and the scanner. However, this option cuts down all radio signals received, not just the problem frequency.

For Vehicle-Mounted Scanners

For scanners that are mounted in vehicles, there is an additional possible cause for this problem. The vehicle's engine, and specifically, the spark plugs, can emit RF (radio frequency) interference. This is also a common problem for CB (citizen's band) radio users. At times, the same problem will manifest as static noise instead of as a quiet frequency.

An inline filter on the DC power line for the scanner is the first thing to try. If the interference is coming through the power line, this might solve the problem. If the problem is not solved, the second thing to try is grounding the vehicle's exhaust pipe. The exhaust pipe is normally fully insulated (electrically) from the vehicle, so grounding it causes it to function like a giant electrical capacitor. A ground wire can be attached to the exhaust pipe with a standard hose clamp. Be sure to clean off the surface before attaching. The other end of the wire can be connected to any bolt or screw on the vehicle's chassis.

The other possible direction for solving this problem is moving the scanner's antenna. The farther it is from the source of the RF (the engine), the less likely it will be to pick up that interference.

Tip 3: Skip Birdie Signal Frequencies

Any scanner has a number of crystals or oscillators in it that control the frequencies which the scanner picks up signals on. In the process, it creates what are known as "birdie signals." These are false signals, created by the scanner, which are a multiple of the output frequency of one of the oscillators. The birdie signal is most often created from the sum or difference of the frequencies of two or more oscillators.

Most of these birdie signals occur outside of the range of the scanner. However, it is possible to have birdie signals that are within the scanner's range. In this case, the signal will sound like static or another spurious noise. The solution is to program a skip into the scanner for the frequency of the birdie signal.

The most common frequencies for birdie signals are as follows: 31.05 MHz, 41.40 MHz, 51.75 MHz, 113.85 MHz, 124.20 MHz, 134.55 MHz, 144.90 MHz, and 155.25 MHz.

Tip 4: Eliminate Issues with Harmonics

Sometimes, a scanner may pick up transmissions on a wrong frequency. This is due to something called harmonics. As the radio signal goes out, it also sends out harmonic signals. These signals are half the length or another fraction of the original signal wavelength. Signals that are being picked up on the wrong frequencies are the harmonics of the original signal.

These harmonics are weaker signals than the original. To eliminate them, one needs to add an attenuator inline between the antenna and the scanner.

Tip 5: Use External Speakers

Sometimes, only very low-volume audio will come through the headphone jack. This is because the headphone jack on a scanner, or on any electronic device, has a very low-powered amplifier connected to it. It is intended to power only the small speakers found in headphones, which are positioned extremely close to the listener's ear. To use an external speaker on a scanner that does not have an external speaker connection, one would need to use an amplifier or an amplified speaker.

Computer speakers are amplified speakers. The speaker connection for the computer uses the same amplifier as the headphone jack. The internal amplifier in whichever of the speakers connects directly to the computer amplifies this audio signal, and then sends one channel to the other speaker.

Using computer speakers for scanners can solve a problem with low volume. When using computer speakers in a vehicle, it is necessary to use speakers that are USB powered. A USB power adapter for the vehicle ' s cigarette lighter can then be used to power the speaker.

Tip 6: Fix Battery Problems

Battery - powered ( handheld ) scanners can have problems that do not exist for base -station or vehicle - mounted units. These problems are specific to the batteries.

New Batteries Only Work for a Few Seconds

If fully charged batteries are installed in the scanner and it will work for more than a few seconds or minutes, it indicates that there is not a good contact somewhere in the battery box. Most likely, there is a small amount of corrosion on one of the battery contacts. This is a common problem with all battery-operated devices, from flashlights to portable computers.

http://www.ebay.com/gds/6-Radio-Scanner-Troubleshooting-Tips-/10000000177628750/g.html

Thanks


Techygirl

Related Uniden DECT2180-2 Manual Pages

English Owners Manual - Page 1

DECT2180 base with answering system and cordless handset Base AC adapter Battery (PS-0034) cover Rechargeable battery pack (BT-1016)...mount bracket) need special assistance due to a disability Parts Department* Accessibility Help Line Phone Number 817-858-2929 or 800-297-1023 800-554-3988 800-874-9314 (voice or TTY) * During regular business hours, Central Standard Time. Get answers 24...
English Owners Manual - Page 2

... and the battery cover securely in the manual? When using a telephone (other than a cordless type) during an electrical storm. Avoid using your telephone equipment, basic safety precautions should always...Do Not Disturb 14 Using Call Block 14 Using Voice Message Notification15 Using Multi-station Features......... 16 Expanding Your Phone 16 Using Conference Calling 16 Using Privacy Mode 16...
English Owners Manual - Page 3

... down and off. If any battery cover is securely connected. 4) Place the cover over the battery compartment and slide it clicks into place; Installing Your Phone Charge the Battery 1) Unpack all handsets, battery packs, and battery covers. Black Red 2) Line up the red and black wires on the rear of the...
English Owners Manual - Page 4

...a dial tone or the checking the connection between display says Check Tel Line the base and the phone jack. 2) Make a quick test call. (Press End to a standard telephone wall jack. If you ...in the charger(s) with the display(s) facing forward. Test the connection 1) Pick up .) If... Try... Connect the Telephone Cord Use the telephone cord to connect the TEL LINE jack to hang up ...
English Owners Manual - Page 5

While the phone is playing: delete this message. - In standby: delete all messages. Up (+) - In standby: decrease the ... is playing: increase the speaker volume. Down (-) - Speaker () - Getting to Know Your Phone Parts of the Base If the key name is spelled out on back) Base keys and how they work Key name (and icon) What it 's not labeled in the drawing below.
English Owners Manual - Page 6

... SPEAKER DOWN Twelvekey dial pad REDIAL/ PAUSE MESSAGES/ MUTE Charging contacts Microphone  Parts of this call on the key itself, it does left ( ) - While the phone is spelled out on hold & start a call . In standby: turn the answering system on or off . In standby: turn the Do Not Disturb feature on...
English Owners Manual - Page 7

... In standby: decrease the ringer volume. - In the menu or any list: move the cursor up . - Block - While the phone is ringing: mute the ringer for this call volume. - During a call: switch to a waiting call to the previous screen. -... In standby: increase the ringer volume. - Caller ID/ - Handset keys and how they work Key name (and icon) What it does Up ( ) -
English Owners Manual - Page 8

... waiting (see the section titled "Using Voice Message Notification" on what they mean. Privacy Mode is on: no other station can join your call. (Handset only) The speakerphone is on. (... Messages: 1 Message counter New Caller ID count New CID: 5 banner The table below shows the possible icons and what you're doing with the phone, you won't ever see all of these icons at the same time.
English Owners Manual - Page 11

...to the letter you press the key again after a space; Here's how it works:  The phone enters the letters in the display, the phone enters capital letters first (A B C), then small letters (a b c), then the...enters small letters first, then the number on the key, then capital letters.  The phone automatically uses a capital letter for example, a name in a row use the same number ...
English Owners Manual - Page 16

...turns off DND along with Call Blocked and disconnects the call. (The caller hears a reject tone.) The call block list at the same time.  With the phone in standby, press and hold Do not... Call Block in , the phone compares the received phone number to enter the number, open the phonebook and find the entry that contains your mind, use Phonebook/left to transmit the code. You can edit...
English Owners Manual - Page 17

... at the top of these options: Edit Edit this number. The phone will prompt you to your voice mail provider for more details. Press and hold Flash until the light...the 20 entries.) Unknown Number Block all calls from the Call Blocking menu. The phone will prompt you to a voice mail service, your call block list. Private Number Block all calls from numbers reported...
English Owners Manual - Page 18

... the display shows Call Privacy. Using Multi-station Features The expandable base and the cordless handset give you some useful multi-station features. (A station can be registered to ...; Accessory handsets must be any handset or the base.) Expanding Your Phone  Your base supports a total of six cordless handsets: the one that came packaged with the base are already registered...
English Owners Manual - Page 21

...can hear callers as they leave messages on the base.) Change the language of the system's voice prompts. Choose Announce Only if you don't press any key on the base speaker (see page... Time Message Alert Ans. Press END to exit remote operation mode.  During remote operation, the phone beeps to let you know it's waiting for your system on or off Set the amount of scrolling through...
English Owners Manual - Page 24

...the telephone cord connection. - Making sure no handset is turned on . - Disconnecting the base AC adapter. Checking the battery pack connection. Resetting the handset. ...phone keeps ringing if I can make or receive calls. - make or receive calls. - Resetting the handset. Making sure Do Not Disturb is not working. - If you have to change the line mode. Try...
English Owners Manual - Page 25

...Try... My outgoing message - Seeing if there was a power failure. re-record your personal outgoing message. speaker. - Seeing if you 're on . The answering does not work. A handset can 't register a handset. - Making sure the phone... into The answering - Weak or Hard To Hear Audio If a caller's voice sounds weak or soft, the signal might also be too far from the base...
English Owners Manual - Page 26

... Here are some common sources of these services−DSL− Telephone often causes static on a cordless phone. source of noise or static on telephones. base's range. filter (see below). Select Handset Setup...the so it 's not between the hearing aid & digital cordless phones can cause noise in all locations: - Try moving closer to watch the battery status and keep the ...
English Owners Manual - Page 28

.... CAUTION! you should hear a dial tone. pack and replace the cover. liquid can damage your cordless phone.  If the handset or base is exposed to moisture or liquid, but only the exterior housing is fully - The 2. Try... - Registering a handset Does the handset fit in the base. Recharge the 3. Disconnect the base AC adapter.
English Owners Manual - Page 29

... . Handset A cordless handset that you use the proper adapter for calls that lets you receive calls while you can register to and be registered to the instructions. Disconnect the battery before you... are locked. Call Waiting A service that come in this equipment may explode if disposed of the phone. Base The main ...
English Owners Manual - Page 30

...our products & accessories. This equipment is necessary. If you disconnect the equipment until the problem is resolved. It is designed...the REN without a decimal point (e.g., 03 is a REN of 0.3). Uniden works to state tariffs. A plug & jack used to connect this equipment to... in the format US: AAAEQ##TXXXX. The cords on a phone line may damage the battery pack or cause the battery pack...
English Owners Manual - Page 32

... or its own separate packaging within the shipping carton. Disconnect the battery from state to warrantor at its original packaging...U.S. Energy Star® is required for warranty service. Your phone supports these services, but you have other than an authorized ...America Corporation.  Call waiting, CID, CIDCW, and Voice Mail are certain that has caused you to return it to ...

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