Toshiba Satellite A305-S6898 Support Question
Toshiba Satellite A305-S6898 Support Question
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Question posted by emh529 on October 30th, 2012
A305-s6898 Toshiba Laptop Has A Black Screen. How Do I Fix This?
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Current Answers
Answer #1: Posted by tiffany2007 on October 30th, 2012 10:18 PM
tiffany2007
Member since:
October 22nd, 2012 Points: 31,290
Member since:
October 22nd, 2012 Points: 31,290
My suggestion would be to unplug the cord from the connection on the
computer, then remove the battery. After you've done that, press and hold
the On/Off switch for about 60 seconds, then, after you've done that
connect everything back together, and see if it will reboot. If not, check the
hard drive, and the ram and make sure they are all connected tightly.
The "black screen of death" is usually very easy to repair on a laptop.
First turn your computer off by pressing and holding down the start button.
Next unplug the computer and then remove the battery. Press and hold
down the start button for about 60 seconds. Release the button and plug
in the computer. Press the start button and the display should return.
Replace the battery. If this does not work, try it again up to four times. No
results usually indicates a bad mother board. Hope this helps.
Related Toshiba Satellite A305-S6898 Manual Pages
User Guide 1 - Page 32
... Adapter Slot 133 Inserting memory media 133 Removing memory media 134 Using the i.LINK® port 135
Chapter 5: Utilities 136
TOSHIBA Assist 137 Connect 138 Secure 139 Protect & Fix 140 Optimize 141
TOSHIBA Application Installer 142 Setting passwords 143
Using an instant password 143 Using a supervisor password 144 Using a user password 145 Deleting...
User Guide 1 - Page 33
Contents
33
TOSHIBA Accessibility 157 Fingerprint Authentication Utility 158
Fingerprint utility limitations 158 Using the Fingerprint Authentication ...Started 161 ConfigFree® Utilities 162
Chapter 6: If Something Goes Wrong 165
Problems that are easy to fix 165 Problems when you turn on the computer............166 The Windows® operating system is not working ..169
Using Startup...
User Guide 1 - Page 61
... C: partition with the preceding steps see "Hard Disk Drive Recovery using the Recovery media" on -screen prompts for completing the copy process.
Getting Started
61
Hard Drive Recovery Utilities
To create recovery DVDs:
1 Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator.
2 Select DVD (to create Recovery media on DVDs...
User Guide 1 - Page 62
...'s HDD:
1 Make sure the computer is turned off.
2 Press and hold the 0 (zero) key on your keyboard while powering on , the Toshiba Recovery Wizard screen displays.
(Sample Image) Toshiba Recovery Wizard screen
3 Select one of the options, and then click Next. The options are: ❖ Recovery of your C: drive and leaving other partitions (for...
User Guide 1 - Page 63
... Recover to restart the computer. Be sure to save your work to external media first.
1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. Be sure to save your work to external media before proceeding.
3 Click Next to begin ...
User Guide 1 - Page 64
...the HDD. To delete the data and partitions from your HDD.
(Sample Image) Erase the hard disk screen
3 Select the desired method, and then click Next. Be sure you to restart the computer. A ...to delete all of your hard disk:
1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next.
2 The next screen lists the two methods you can choose:
❖ Delete...
User Guide 1 - Page 65
... drive will be lost .
To resize and recover your C: drive:
1 On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next.
2 Select Recover without ... C: drive to external media first. To recover only your C: drive:
1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next.
2 Select Recover to begin...
User Guide 1 - Page 66
...burned to DVDs (refer to explain the available recovery options.
(Sample Image) Toshiba HDD Recovery Utility screen
Checking the HDD operating status
After restoring your hard disk drive, you need ...arrow keys, select the DVD option and press Enter.
The system will boot up to the Toshiba Recovery Wizard screen.
4 Please refer to "Hard Disk Drive Recovery options" on page 61, to "Creating ...
User Guide 1 - Page 67
... your cursor across the screen often means having to move your finger several times across the TouchPad from left side, slide your computer. Installing drivers and applications
(Available on certain models)
The Toshiba Application Installer (available on certain models) allows you to move it to the left to right. ❖ To move...
User Guide 1 - Page 70
...work together over an HDMI cable.
Directing the display output when you want takes effect. Toshiba computers with the appropriate device attached and turned on the computer
Once you have connected an ... can allow you to:
❖ Use the TV remote control to output the computer screen onto the TV screen.
❖ Use the TV remote control to launch, operate and close applications on your...
User Guide 1 - Page 137
...Fingerprint Authentication Utility ❖ ConfigFree®
TOSHIBA Assist
The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize The TOSHIBA Assist window appears.
(Sample Image) TOSHIBA Assist window
The TOSHIBA Assist offers four categories of computer settings...
User Guide 1 - Page 140
140
Utilities
TOSHIBA Assist
Protect & Fix
The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility
(Sample Image) TOSHIBA Assist window - Protect & Fix tab
User Guide 1 - Page 142
... drivers and applications:
1 Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer.
2 Click Next.
(Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install.
(Sample Image) TOSHIBA Application Installer selection screen
4 Click Install, then follow the on certain models)
The TOSHIBA Application Installer allows you to complete the...
User Guide 1 - Page 143
...for a few minutes and do not want to use an instant password, press Fn + F1. Toshiba supports several types of passwords on your open programs and files when leaving the computer temporarily. When ... secures your password, if any key or touch the pointing device and the Windows® Logon screen will appear.
Use this feature when you can be set up passwords, keep the following in ...
User Guide 1 - Page 144
...screen appears asking for any losses that you save your password in a location where you can later access it should you , your organization or others as a result of the inability to access your password, and then enter it . To set a supervisor or user password, Toshiba...: 1 Click Start, All Programs, Toshiba, Utilities, and then
TOSHIBA Assist. Toshiba is not responsible for a password.
...
User Guide 1 - Page 147
A pop-up screen appears asking for additional help diagnose problems with devices in the Protect & Fix tab of the device.
This is normal and does not indicate a problem. Utilities
TOSHIBA PC Diagnostic Tool Utility
147
4 Click Not Registered. NOTE
The TOSHIBA PC Diagnostic Tool utility may show tests for features you would like to test...
User Guide 1 - Page 150
.... To access it:
❖ Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in which your computer searches the drives for Sleep mode. The TOSHIBA Hardware Setup screen appears.
(Sample Image) TOSHIBA Hardware Setup screen -
General tab options
The TOSHIBA Hardware Setup screen may have the following tabs:
❖ Boot Priority...
User Guide 1 - Page 155
... are located on the system control panel directly above the keyboard.
To access TOSHIBA Button Support:
1 Click the TOSHIBA Button Support icon in the Notification Area and then click Help. The TOSHIBA Button Support window appears.
(Sample Image) TOSHIBA Button Support screen
2 Under Button Name, select the button whose function is to customize the Mute...
User Guide 1 - Page 161
...and network connections. Toshiba does not guarantee that the fingerprint reader will be error-free. ConfigFree® is used to analyze network connections and fix networking problems with ...differ from user to user.
❖ Toshiba does not guarantee that this fingerprint recognition technology will recognize the enrolled user or accurately screen out unauthorized users at all times. ConfigFree...
User Guide 1 - Page 187
...fix the problem yourself. DVD operating problems
If you experience a problem playing DVDs, you have tried several discs and all fail, consider sending your optical drive by clicking Start, and then Computer. A blank screen... provide enough information to view the optical drive properties.
7 Check the Toshiba Web site for instructions on optical drives and their operation.
If the ...
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