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Toshiba PH3100U-1EXB Support Question

Toshiba PH3100U-1EXB Support Question

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Question posted by jford2282 on June 23rd, 2010

I Used The Software To Get Rid Of The Virtual Partition And Now It Doesnt Work.

I downloaded the software from Toshibas website to get rid of the Virtual Partition and the Power Off Function. Once I ran it, I get a error saying ToshibaFirmwareUpdrade..(Yes Updrade) Firmware Failed in a small box and now I cant get my Hard Drive working. It shows that its installed, but doesnt show in "My Computer" I tried to get the latest drivers but Windows 7 seems to have most recent.

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Related Toshiba PH3100U-1EXB Manual Pages

User's Guide for Desktop External Hard Drives - Page 2

... indications 10 Setting up the Toshiba drive 10 Connecting the drive via eSATA 13 Drive partitions 14 Saving files to your external hard drive 15 Viewing folders and files on your external hard drive 15 Copying folders and files to your external hard drive 15 Turning off/disconnecting the drive 16 If you are using a USB connection 16 If you are using an eSATA connection 17 Checking...
User's Guide for Desktop External Hard Drives - Page 11

.... For more information, see "Connecting the drive via an eSATA cable, if you must connect the drive to a working electrical outlet. NOTE For initial drive setup, you wish. After setup, you can connect via eSATA" on . USB port (Sample Illustration) Connecting the USB cable Setting up the Toshiba drive 11 2 Connect the AC adaptor Connect the...
User's Guide for Desktop External Hard Drives - Page 12

... instructions to click Run Launcher.exe and/or Allow in one or more information, see "Using the Toshiba Backup software" on the drive. View the online User's Guide (this document). Power button (Sample Illustration) Turning on the power 5 Install the software After you may need to activate or install the feature. The Setup window offers the following...
User's Guide for Desktop External Hard Drives - Page 13

... can connect the external hard drive to the computer with a USB cable, until you activate or install a feature, the ( ) icon displays next to install one or more information about the Virtual CD, see "Drive partitions" on page 14. Double-click the Launch Setup ( ) icon. Please note, for initial drive setup and software installation, the drive must be connected via...
User's Guide for Desktop External Hard Drives - Page 14

... the drive is visible. You can drag and drop folders and files to your computer's file management application. This means the computer has established a communications link with two partitions: a Virtual CD partition and a Toshiba HDD partition. 14 Drive partitions eSATA port (Sample Illustration) Connecting an eSATA cable (sold separately) Drive partitions The external hard drive ships...
User's Guide for Desktop External Hard Drives - Page 16

If the external hard drive is writing or reading media. ❖ Never turn off or disconnect an external storage device during data read /write activity stops (the power/drive in the Notification Area/System tray The procedure for example, the Backup Software Control Pad and the Drive Monitor/Disk Properties window) by following these steps: a Click the Close (X) button...
User's Guide for Desktop External Hard Drives - Page 18

... Area/System tray After installing the Drive Monitor, you wish. Viewing drive information To view drive information, do the following information about the external hard drive: ❖ Amount of your Windows® desktop. (Sample Image) The Drive Monitor icon in the Toshiba HDD partition. For more information on the Virtual CD, see "Drive partitions" on page 14. 3 Click Install...
User's Guide for Desktop External Hard Drives - Page 19

...to. A pop-up data to a different device other than the Toshiba external hard drive, the Toshiba drive must still be connected to the computer because the Backup software runs from the Toshiba drive. Using the Toshiba Backup software 19 The Drive Monitor window displays. ❖ Point to the Drive Monitor icon in the Notification Area/System tray of , your electronic files in a specific folder...
User's Guide for Desktop External Hard Drives - Page 20

... cable). 2. NOTE If the Toshiba Drive Setup window is extracted from the drive's Virtual CD partition and installed in the Toshiba HDD partition. Double-click the Install Backup Software ( ) icon. 3 Click Install. Using the Backup Software Control Pad To use the Toshiba Backup software, open the Backup Software Control Pad: ❖ Click the Backup Software icon in the Notification Area...
User's Guide for Desktop External Hard Drives - Page 21

... on any two storage drives connected to open the corresponding menu. Click Tasks or Tools to your music files), or all files or selected files from a backup set of the Toshiba Backup software The Backup Software Control Pad contains two menus: the Tasks menu and the Tools menu. Using the Toshiba Backup software 21 Tasks menu Tools...
User's Guide for Desktop External Hard Drives - Page 22

...use in the Backup software. ❖ File Filtering preferences: Specify the file types (for example, Picture Files). To access the files in each time the drive is then stored on other software... month/day/year) you backup or sync files in a Backup set. 22 Using the Toshiba Backup software Option Scheduler Repair Catalog Preferences Click this option to: Schedule backups and syncs to...
User's Guide for Desktop External Hard Drives - Page 23

... two devices you want to create copies of your storage drive for example, if you work on the same file on two different storage devices, and you want to keep in mind when selecting source/destination devices or Sync targets. Using the Toshiba Backup software 23 Document file Backup Image file Restore Document file (Sample...
User's Guide for Desktop External Hard Drives - Page 24

... storage device connected to your computer (including hard drives, solid state drives, and flash media) as one drive to another ❖ The storage devices you designate can back up your computer can be internal or external devices. ❖ Because the Toshiba Sync software is installed on another external storage drive to a thumb drive. For Sync tasks: ❖ Any two storage...
User's Guide for Desktop External Hard Drives - Page 25

... or other storage media contains sensitive data, you designate as a "target." ❖ The software uses bidirectional synchronization. Doing so prevents unauthorized use of the hard drive, first delete all data ❖ Take the hard disk drive to a professional deletion service All data deletion costs will be read by you can still be borne by specialized utilities. Erasing...
User's Guide for Desktop External Hard Drives - Page 26

... need to another computer or hard drive simply by copying the operating system's files. Available storage capacity will also be less if the computer includes one computer to follow the manufacturer's installation procedure. You can restore an operating system from one or more information, see "Using the Toshiba Backup software" on two computers at the...
User's Guide for Desktop External Hard Drives - Page 27

... properly or there is no power computer or USB hub. Disconnect and then re-connect the cable and then try accessing the drive again. The Virtual CD icon does not Make sure the external drive is connected to the computer with an eSATA cable. For more information, see "Using the Backup Software Control Pad" on . Check to...
User's Guide for Desktop External Hard Drives - Page 28

...Virtual CD icon and select Open. 3. The drive will not work , try restarting your computer's Power Options found in operation, the drive may be related to the operating system or the program you are using... assistance Problem(s) Solution(s) The Toshiba Drive Setup window does not appear when I leave my computer idle for help. Before you contact Toshiba Since some problems may feel ...
User's Guide for Desktop External Hard Drives - Page 29

...software on your Windows® operating system and all other product information, be sure to help you. For the number of a Toshiba dealer near you, see "Toshiba voice contact" in your operating system documentation. ❖ If your hardware device is not working... visit www.toshiba.ca/support. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your drive's serial number...
User's Guide for Desktop External Hard Drives - Page 30

... between Backup and Sync backup 22 sync 23 disk space checking used/free 18 drive turn on 12 turning off/disconnecting 16 drive information viewing 18 drive monitor icon 18 installing 18 software 12 drive partitions Virtual CD, Toshiba Drive 14 drive properties checking 18 E erasing data 25 eSATA port 9 external hard drive saving files 15 viewing folders/files 15 F FAQ 26 FCC information...
User's Guide for Desktop External Hard Drives - Page 31

... Quick Tour 9 DC-IN port 9 eSATA port 9 hard drive stand 9 power button 9 power/drive in-use indicator light 9 USB port 9 R repair catalog tools menu 22 restore tasks menu 21 S safely remove hardware icon 16 safety icons 3 instructions 4 saving files external hard drive 15 scheduler tools menu 22 setting up Toshiba drive 10 software backup software 12 drive monitor 12 install 12 specifying source...

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