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Question posted by tommypirk on November 13th, 2012

My Toshiba Nb205-n311/w Will Not Load Past The Windows Account Page.

when i turn on the notebook everything works as normal as it should but once the blue windows screen comes on it stops at the windows xp emblem and does not even load up the account icons. please i need help im about to reset the thing to the begining point of when it was first made but i have tons of family pics and videos on it and i didnt make back ups of them. what can i do to fix this problem and still keep the pics and stuff.

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Answer #1: Posted by tintinb on November 13th, 2012 11:40 PM

This answer was accepted by the poster of the original question.

tintinb

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The most common proble of your Toshiba Nb205-n311 computer is related to the Operating System. In fact, I have already experienced this problem in my desktop computer running Windows 7. It has a corrupted boot files, the boot files are files which redirect your Windows Operating System into the desktop interface. The best solution that you can do is to reinstall your Operating System. You can view the following videos and read some tips from the sites I have provided below.

http://www.youtube.com/watch?v=Wf2Ffm33DhA

http://www.wikihow.com/Reinstall-Windows-XP

If you have more questions, don't hesitate to ask here at HelpOwl. We will answer your questions with the best of our knowledge and experience.

Regards,

Tintin

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