Question posted by dawnapril1963 on February 16th, 2015

Internet Box

My fuse blew and cant seem to get any channels on my TV. I have internet but not sure what's going on with my TV. Do I need to hit something on my Cisco box or the other box (modem?)?? All the lights are on the modem so not sure?

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Answer #1: Posted by TheWiz on February 17th, 2015 8:50 AM
This answer was accepted by the poster of the original question.
TheWiz

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Your TV and internet services are completely seperate so resetting your modem won't resolve anything. I recommend calling Suddenlink customer service at 1 (888) 822-5151. They should be able to help you with this.

Answer #2: Posted by SuddenlinkHelp on March 11th, 2015 4:38 PM
SuddenlinkHelp

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Hi Dawn - My name's Kacie, and I'm with Suddenlink.If you're still experiencing an issue, please feel free to email me directly.I'd be happy to help.My email address is socialsupport-AT-suddenlink-DOT-com.Thank you, -Kacie

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