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Sony PRS 300SC Support Question

Sony PRS 300SC Support Question

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Question posted by babygirl2923 on October 3rd, 2012

Sony Ereader Prs T1 Malfunctioning

when I plug my ereader into my computer it says that the usb device is not recognized. Ive had it for about 6 months and its worked fine up until about a month ago when this message started to appear. It only recognizes it about once every 10 times I plug it in. I have tried uninstalling the driver and reinstalling it but it tells me that the device has malfunctioned. Ive even tried hard resetting the ereader but nothing has worked!! Help please!!!

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Related Sony PRS 300SC Manual Pages

User's Guide - Page 1

Jump to the table of contents User's Guide PRS-300 Digital Book Reader ©2009 Sony Corporation 4-151-151-12(1)
User's Guide - Page 8

... connecting to connect the AC Adapter for Reader (ACS5220E) (optional). The number is required for customer registration. Getting StartedUSB connector Used to connect the USB cable (supplied). ( page 11)  DC IN jack Used to a computer using the supplied USB cable.  RESET button Resets the Reader if no operation is possible. ( page 64...
User's Guide - Page 13

...your computer, do not turn on the Reader for an extended period. Getting Started Notes • While charging via a USB hub or extension cable may cause the Reader to turn on, restart, wake up... will not appear on the Reader before the USB connection. • At purchase, the Reader is in red), will consume the battery of the screen. Be sure to malfunction. To check the battery status...
User's Guide - Page 62

... your Sony Support Center ( page 65); P ress the buttons to deactivate the "Device Lock" setting before the USB connection. Settings Setting item "Device Lock" (Continued) Description Notes  You are recommended to make a note of your password and keep it will be erased.  When the "Device Lock" setting is activated, the Reader will not be recognized...
User's Guide - Page 65

.../readersupport Phone number: 1-866-962-7669 For customers in Canada: http://www.sony.ca/ElectronicsSupport/ Phone number: 1-877-899-7669 For customers in eBook Library Help. ... in "Troubleshooting." ( page 66)  Check for information about the issue in Europe: http://support.sony-europe.com/eBook/PRS  If the approaches listed above fail to resolve the issue, consult...
User's Guide - Page 66

... goes off. (The battery icon does not indicate remaining battery power while charging.) The Reader cannot  Moisture condensation may not start. Battery life seems short.  The operating temperature is due to the battery characteristics and not a malfunction.  You have be replaced. This is below 5 °C (41 °F). occurred. Otherwise, the...
User's Guide - Page 67

... until the Reader turns on automatically and (indicating connection via USB. ( page 11) The charge indicator lights up in red and charging starts. This is edited, the does not work or the data on "Continue Reading" or the bookmarks are bookmarks may take time for the display to the display characteristics and not a malfunction. Screen Symptom...
User's Guide - Page 69

... and charging starts. Wait for at least 40 minutes until the Reader turns on automatically and appears on your computer. USB. ( page 11) The charge indicator lights up in the shutdown state. when connected to be a malfunction with the USB port on the screen. Troubleshooting Symptom Cause or corrective action The Reader cannot be recognized. (continued) ...
User's Guide - Page 74

...Reader has the latest features. For details on eBook Library from the update menu on updates, refer to the eBook Library Help or the following website. For customers in the USA: http://www.sony....com/readersupport For customers in Canada: http://www.sony.ca/ElectronicsSupport/ For customers in Europe: http://support.sony-europe.com/eBook/PRS 74 "Check for Updates."
User's Guide - Page 75

... sample content, you can try it , and Sony will not supply any replacement content. 75 About sample content The Reader is pre-installed with sample content so that you cannot restore it out right away. Other Information About Books Pre-installed on the Reader The Reader is pre-installed with sample content. The pre...
User's Guide - Page 76

Other Information Notes on the Reader Disposal The built-in rechargeable battery of the Reader is recyclable. Do not remove the battery yourself, consult Sony Support Center. 76
User's Guide - Page 81

... Continued 81 Other Information If you have any questions about this device must accept any interference received, including interference that may not cause harmful interference, and (2) this product: Visit: www.sony.com/readersupport Contact: Sony "Digital Book Reader" Support Center at 1-(866)-9627669 Write: Sony Customer Information Service Center 12451 Gateway Blvd., Fort Myers, FL...
User's Guide - Page 82

...objects in the Reader may cause a malfunction or damage. Other Information For Customers in anything when it is being used rechargeable batteries to extremes of the Reader. • Be sure not to the Reader. You can ... of light, temperature, moisture or vibration. • Never wrap the Reader in the USA and Canada RECYCLING LITHIUM-ION BATTERIES Lithium-ion batteries are recyclable. Continued 82 ...
User's Guide - Page 83

... up Heat may cause a malfunction of the Reader. The Reader is used for an extended period of time. Other Information • Do not leave the Reader on an unstable surface • Make sure not to sit down with the Reader in your back pocket. • Do not expose the Reader to drop the Reader into a sink or other...
User's Guide - Page 84

...renting the software without the permission of the copyright holder. • In no event will SONY be liable for any financial damage, or loss of profits, including claims made by the ...; User-created characters and some special characters may be displayed. • Explanations in this Reader with software other than that you are familiar with equipment other than that which is so designated...
User's Guide - Page 85

... beyond this limit requires permission of the copyright holders. • Sony is limited to private use any questions or problems concerning the Reader, consult your nearest Sony dealer. Notes • Recorded content is not responsible for eyeglasses. • If the case of the Reader becomes very dirty, clean it may mar the finish of...
User's Guide - Page 86

...in part without Sony's permission except for use . • SONY and the SONY logo are registered trademarks of Sony Corporation. • BBeB, BBeB Book, and their logos are trademarks of Sony Corporation. •...copyrighted works, edited with the cooperation of the publisher and editor hereto mentioned. Other Information On Copyrights The contents of each book pre-installed on the Reader....
User's Guide - Page 87

... of the software. bash fileutils findutils gcc glib glibc grep hardhatutils hostname mkcramfs mtd-utils mtools ncurses pam Continued 87 Program ©2009 Sony Corporation Documentation ©2009 Sony Corporation About GNU GENERAL PUBLIC LICENSE Dear customers Thank you for purchasing this product is the following software which applies to GPL/LGPL...
User's Guide - Page 88

... PUBLIC LICENSE, refer to download. Other Information procps psmisc sed shellutils sysutils sysvinit tar textutils time util-linux These source codes are available on the Reader. 88 Access the following web site to "GPL (English).rtf," "GPL (French).rtf," "LGPL (English).rtf" and "LGPL (French).rtf" on the web site. http...
User's Guide - Page 89

...7.76 oz (220 g) Optional accessories AC Adapter for Reader: AC-S5220E Supplied accessories USB cable (1) Sleeve (1) Quick Start (1) Flyers Continued 89 User available capacity Approx. 440MB Available storage capacity of the Reader may vary based on usage patterns and specific device. Other Information Specifications Model name PRS-300 Power source Built-in rechargeable battery: DC 3.7 V AC...

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