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Sony KDL55HX750 Support Question

Sony KDL55HX750 Support Question

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Question posted by Veenachabra on April 2nd, 2015

Tv Going On And Off

Sony tv kdl55hx750 picture is coming and going

Current Answers

Answer #1: Posted by TechSupport101 on April 3rd, 2015 6:01 PM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
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I'm sorry to hear about what is happening with your TV. Do you notice any indicator light that is flashing on the front panel of the (ex. Pic Off/Timer, Standby or Power) when the issue happens? Follow the steps below to troubleshoot the TV.

Do a Power Reset.

1. Turn off TV.

2. Unplug the power cord of the TV from the electrical outlet.

3. Let the TV remain without power for 60 seconds.

4. Plug the power cord back into the electrical outlet. (If the television is plugged into a power strip or surge protector, remove it from the power strip or surge protector and plug it directly into the wall outlet. If the issue is resolved, the problem is with the power strip or surge protector and not the television.)

5. Turn on the TV.


If the issue persists after doing the steps, reset the TV to factory default settings.

1. Turn on the TV.

2. Using the supplied remote, press and hold the UP arrow button.

3. While holding the UP arrow button press the POWER button on the TV itself.

4. When the TV goes off, release the POWER and UP arrow button.

5. The TV will turn on by itself and the initial setup screen will be displayed. Just follow the on-screen prompts to finish the setup.

If the issue still persists after doing all the troubleshooting steps, that may be an indication that the TV is for service. Please refer to this link to locate the nearest Sony authorized service center in your area.

Related Sony KDL55HX750 Manual Pages

Operating Instructions - Page 1

LCD TV Operating Instructions (Setup Guide) 4-411-895-11(1) KDL-55HX751 / 55HX750 / 46HX751 / 46HX750 Sony Customer Support U.S.A.: http://www.sony.com/tvsupport Canada: http://www.sony.ca/support United States Canada 1.800.222.SONY 1.877.899.SONY Please Do Not Return the Product to the Store
Operating Instructions - Page 2

...1995-2012 Opera Software ASA. Record these numbers in any discomfort, you believe necessary. Sony recommends that the displayed image is modified from Rovi Corporation and/or its subsidiaries and... TV. consult a doctor if you should supervise young children to ensure they follow the recommendations listed above. • Do not use this television and (ii) our website (http://www.sony....
Operating Instructions - Page 3

...TV (i.e. It meets strict energy efficiency guidelines set by the U.S. ENERGY STAR is ENERGY STAR® qualified in the "Home" mode. Changes to promote energy efficient products and practices. Environmental Protection Agency and Department of Energy. Rovi On Screen Guide, Picture...the limits required for future reference. 3 Your BRAVIA TV is a joint program of these government agencies, ...
Operating Instructions - Page 4

... access to HD programming. • Upgrade your signal or content source to high-definition (HD) by your BRAVIA TV inputs. Please take a moment to register your TV at: U.S.A.: http://productregistration.sony.com Canada: http://www.sony.ca/registration Four Steps to a Full HD Experience Set, Source, Sound, and Setup. 1 Set Now that you have...
Operating Instructions - Page 6

... to the "Electronic manual". Images and illustrations used in this manual (Operating Instructions) This manual explains how to setup your TV. Operating Instructions Explains how to setup your TV such as connections, initial setup, and basic operations. About this manual may differ from the actual screen. 6 For more information on how to...
Operating Instructions - Page 7

... Checking the accessories 8 Inserting batteries into the remote control 8 Before setting up your TV 9 1: Attaching the Table-Top Stand 10 2: Adjusting the viewing angle of the TV 11 3: Connecting the TV 12 4: Securing the TV 16 5: Bundling the cables 17 6: Connecting the TV to the Internet 18 7: Running initial setup 19 Using a Wall-Mount Bracket...
Operating Instructions - Page 9

.... You will need a Phillips screwdriver (not supplied) and the supplied screws to attach the Table-Top Stand. Should this occur, allow moisture to show poor picture and/or poor color. If you are not mounting the TV to a wall, you are having problems with the remote control, reinsert or replace your...
Operating Instructions - Page 10

... electric screwdriver, set on the Table-Top Stand. Guide pins ~ • Align the TV from the top, slide it in front of the screw holes used for proper attachment. ~ • Do not put stress on the LCD panel or the frame around the screen. • Be careful to not pinch your hands...
Operating Instructions - Page 11

... the screws fixed in a safe place, keeping them away from the rear of the TV This TV can be sure to fasten the screws (previously removed) to avoid having the stand slip or TV tip over. 15° 15° 15° 15° 11 x Angle adjustment (Swivel) ~ • When adjusting the angle...
Operating Instructions - Page 12

... 14 mm thick. • Use an HDMI cable connector within 12 mm (thickness) × 21 mm (width). Projection of the F type plug) 12 3: Connecting the TV ~ • Use an antenna cable connector no greater than 1.5 mm. x Shown with a Set Top Box with HDMI connection x Shown with a Set Top Box with COMPONENT...
Operating Instructions - Page 13

x Cable System or VHF/UHF Antenna System Getting Started Cable or Antenna x Shown with HD BRAVIA® Sync™ Basic Connection *1Rear of TV *2Optical Connection *1A/V Receiver *1Blu-ray Disc HD Cable Box or HD Satellite Receiver SAT (Dish) Cable/Antenna *1 Signifies a BRAVIA Sync capable device. *2 The optical ...
Operating Instructions - Page 14

x Shown with HD Basic Connection with Home Theater System Cable/ Antenna Rear of TV or * Optical Connection Rear of TV Home Theater System Blu-ray Disc/DVD SD Cable Box or SD Satellite Receiver VIDEO L R Cable/SAT (Dish) * The optical connection is only needed for home theater system that do not support ARC (Audio Return Channel) when connecting with HDMI. 14
Operating Instructions - Page 15

Getting Started x Shown with PC Connection with SD VCR/DVD Rear of TV PC Rear of TV Notebook PC Side Panel 1 2 or PC IN / RGB PC/HDMI 2 AUDIO IN AUDIO OUT 2 3 Splitter VCR VCR/DVD Combo Cable/Antenna DVD 15
Operating Instructions - Page 16

... brace to the wall stud. • Attach the other side to the Stand. The Sony Support Belt Kit is available as an optional accessory, depending on your TV to a Stand (not supplied). 1 Secure the Stand for the TV. Unsecured TVs may topple and result in the rope or chain. An alternative way to secure...
Operating Instructions - Page 17

..., be sure to the wall provides minimum protection against the TV toppling over. Getting Started ~ Contact Sony Customer Support to obtain the optional Support Belt Kit by using bolts, wall anchor and chain (or rope). Anchor the TV to the wall by providing your TV model name. • For United States call: 1-800-488...
Operating Instructions - Page 18

... Internet, you can connect to a wireless LAN and enjoy the benefits of the TV, be sure to set up a wireless LAN router. For details on the map...access the Internet and your home network. TV Wireless router Modem Internet 18 Preparing a wired network TV Internet Modem with an Internet service provider to connect to the Internet. 6: Connecting the TV to the Internet When you connect this ...
Operating Instructions - Page 21

... a fire. 21 Installed with stand 4 inches (10 cm) 11 7/8 inches (30 cm) 4 inches (10 cm) 2 3/8 inches (6 cm) Leave at least this much space around the TV as follows: Air circulation is blocked. Air circulation is blocked. Allow enough space around the set as shown in the illustration. Never install the...
Operating Instructions - Page 33

Model name KDL- 55HX751 46HX751 55HX750 46HX750 Power and .../ 42.3 14.6 / 32.2 Supplied accessories See page 8 (Checking the accessories). Specifications System Television system Channel coverage Panel system Speaker output Input/Output jacks CABLE/ANTENNA VIDEO IN 1 COMPONENT IN VIDEO IN 2 HDMI IN...TV.) Refer to the i-Manual for supported format. Additional Information (Continued) 33
Operating Instructions - Page 34

Optional accessories Operating temperature 55HX751 46HX751 55HX750 46HX750 Connecting cables Support Belt Kit Wall-Mount Bracket: SU-WL500 3D Glasses: TDG-BR750/TDG-... and/or collecting data for Rovi On Screen Guide. • Optional accessories availability depends on countries/region/TV model/stock. • Design and specifications are subject to change without notice. 34 Model name...
Operating Instructions - Page 35

...TV please go to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. But it should allow you are designed to a cable service provider. Sony TV Model No. KDL-55HX751/KDL-55HX750/ KDL-46HX751/KDL-46HX750 Sony...of digital cable television programming in a residential installation. Pursuant to FCC regulations, you to receive unscrambled digital cable television programming via ...

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