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Sony KDL-46XBR5 Support Question

Sony KDL-46XBR5 Support Question

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Question posted by Nicholas82605 on October 17th, 2012

Is Their Any Recalls On The Sony Bravia Model Kdl46xbr5

We have the screen showing a double picture when we turn it on and we called the extended warranty and they checked and said they were giving to order a new screen and then I received a phone call saying that it would cost 3,000 dollars and they want to buyout our tv

Current Answers

Answer #1: Posted by TVDan on October 17th, 2012 9:10 PM
This answer was accepted by the poster of the original question.
TVDan

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this problem occurred in many models and sizes with many manufacturers. as a result of some class action suite Sony has extended the warranty for these models and was paying to have the LCD panel replaced until the end of this month. Then the tsunami damaged their factory and as of the first of this year they stopped shipping the replacement panels and it has been the buy out or discount on a new set is the only options that I have heard of.

If you didn't buy an extended warranty, or if you would have bought the 40" or 55" version then you would have nothing but a broken TV. Luckily you have the right model and size and it has broke before the dead line. I have hundreds of customers who wish they had an option like what they are are offering you. You coulds have owned the Toshiba models that had the same issue with no recourse.


TV Dan

Related Sony KDL-46XBR5 Manual Pages

Operating Instructions - Page 1

3-214-428-14(1) LCD Digital Color TV Operating Instructions KDL-40XBR4 KDL-40XBR5 KDL-46XBR4 KDL-46XBR5 KDL-52XBR4 KDL-52XBR5 © 2007 Sony Corporation
Operating Instructions - Page 2

... HDMI Licensing LLC. s Avoid operating the TV at the rear of the TV. Sony TV Model No. Note This television includes a QAM demodulator which the receiver is a trademark of Apple Inc., registered in a room where the floor and walls are not of Sony Corporation and Sony Computer Entertainment Inc. "Dolby" and the double-D symbol are located at temperatures below . Owner...
Operating Instructions - Page 3

...BRAVIA™ The Four Steps to Your TV 32 Navigating through TV Home Menu on XMB 33 TV Setting Description 34 Product Support 34 Clock/Timers Settings 34 Picture Settings 34 Sound Settings 36 Screen...equipment connection diagrams. Customer Support http://www.sony.com/tvsupport On-line Registration United States http://productregistration.sony.com Canada http://www.SonyStyle.ca/registration...
Operating Instructions - Page 4

... only. Contact your safety. When not in a fire or an electric shock. To disconnect the TV set . Picture distortion and/or noisy sound may result in use attachments/accessories specified by the manufacturer. 12) Use...line surges. s Use only an original Sony AC power cord, not other equipment. Wall outlet The TV set is loose, it may occur if the TV set with a three-wire grounding type ...
Operating Instructions - Page 5

...TV, hold it securely. s When you carry the TV, place your dealer or service technician. KDL-40XBR4/ KDL-46XBR4/ KDL-40XBR5/ KDL-46XBR5 KDL-52XBR4/ KDL...the LCD panel and the frame around the screen. ...turned on the package. s Carrying the large size TV requires at least two or three people. Never use strong solvents such as to provide some TV's to your palm directly under the panel...
Operating Instructions - Page 7

... your neighbors. The screen glass may expose you have the same characteristics as not to rain, it . SERVICING Do not attempt to dangerous voltage or other hazards. Safety check Upon completion of the LCD panel and is in a vehicle. Ask a qualified service technician to dispose of these materials may cause the TV to environmental considerations...
Operating Instructions - Page 8

... are transmitted with HD sources. ~ • You can receive and display HD programming from 1080 HD signals. The 16:9 fills your cable or satellite provider for purchasing this Sony BRAVIA™ high-definition television. This manual explains basic setup connections (see black bars on your new BRAVIA TV, you will notice a big difference. When you compare a high...
Operating Instructions - Page 9

... the Category Object Bar for the External Inputs. ~ • This manual is for the 40, 46 and 52 inch BRAVIA KDL-X Series models with screen size measured diagonally. 9 TV Home Menu: XMB™ (XrossMediaBar) The XMB™ is a menu of BRAVIA features and input sources displayed on the vertical Category Object Bar. • External Inputs: cable, satellite...
Operating Instructions - Page 10

... Bracket and the instruction guide provided by the Wall-Mount Bracket model for Wall-Mounting This TV can be removed from the TV. Keep the screws away from small children. • For bracket... to 3/16 inch (3 to 4 mm) diameter to fit to lift the TV by using a coin, etc. 3 Adjust the length by a Sony dealer or licensed contractor. To Replace the Bezel Unit The bezel unit can be...
Operating Instructions - Page 11

...necessary to set up this TV and any HDMI-equipped audio/video equipment, such as a set-top box, DVD player, Blu-ray Disc Player, A/V receiver as well as a ...; Be sure to use a suitable plug adapter (not supplied). ~ • While headphones are connected, the TV speakers are muted. 2 VIDEO IN 2 Connects to your camcorder or other VIDEO/R-AUDIO- Getting Started 2. Locating Inputs...
Operating Instructions - Page 13

...TV. 7 COMPONENT IN 1/2 (1080p/1080i/ 720p/480p/480i)/ L-AUDIO-R 8 DMex/ SERVICE Connects to your analog audio equipment. A third composite video and audio (VIDEO IN 2) is AUDIO-R located on your A/V equipment such as VIDEO/L(MONO)- This USB port is for receiving the external control signal. (KDL-40/46... digital audio. S VIDEO provides better picture quality than the S VIDEO (5) or...
Operating Instructions - Page 16

...600 600 768 768 768 768 768 768 768 1024 1024 1080 Horizontal frequency (kHz) 31.5 37.5 31.5 37.9 46.9 48.4 56.5 60.0 47.4 47.8 60.3 47.7 64.0 80.0 67.5 Vertical frequency (Hz) 60 75 ... VESA ~ • This TV's PC input does not support Sync on Green or Composite Sync. • This TV's PC VGA input does not support interlaced signals. • For the best picture quality, it is connected to...
Operating Instructions - Page 18

... You can be opened from the XMB™. HDMI Control Available with the TV documentation. When a Sony A/V receiver with BRAVIA Theatre Sync is connected, the following operations are possible: • Turning on the A/V receiver when the TV is turned on. • Automatically switching to allow communication between Sony TV's and Sony equipment. Using HDMI Control for connection.
Operating Instructions - Page 21

...sony.com/bravia for Auto Program). A confirmation message of "Channel removed from Favorites", then press . How to Remove from Favorites While tuned to the previous screen or exit from the screen...appear for a few seconds. Using the TV Features Button 5 6 FREEZE Description Use with...and ENT. A confirmation message of "Channel added to turn on and off Closed Captions (CC). For example, ...
Operating Instructions - Page 34

... up the TIMER LED. For standard picture settings. For viewing film-based content. Allows you made . TV Setting Description Product Support Contact Sony Signal Diagnostics Sony contact information is available from the TV is executed the TV will save your settings and exit the Current Time setting screen. Exit the Timer setting screen. Can also be set, so...
Operating Instructions - Page 46

... at the store 46 Explanation/Solution • Check the Power Saving settings (see page 44). • Make sure the power cord is connected securely. • Turn on the power of the TV. • Check antenna/cable connections. • Make sure the Cable setting is correct for your Sony TV, please visit our website or call one of the...
Operating Instructions - Page 47

... connecting cords. • To avoid TV interference, make sure to TV Speakers in the Picture settings (see page 45). No sound/Noisy sound Good picture, no sound • Check the volume control. • Press MUTING or VOL + so that the antenna is one of the formats listed on the screenCheck if the antenna is broken...
Operating Instructions - Page 49

... Stereo mini jack / Impedance: 16 ohms REMOTE RS232C, D-sub 9-pin (KDL-40XBR5/46XBR5/52XBR5 only) Power and others Power requirement 120 V-240 V AC, 50/60 Hz Power consumption in use 235 W 280 W 320 W in standby All models less than 0.4 W Screen size (inches 40 46 52 measured diagonally) Display resolution (horizontal × vertical) Speaker Dimensions (W ×...
Operating Instructions - Page 50

.../KDL-46XBR5/KDL-52XBR4/KDL-52XBR5) / TV-Stand: RHT-G800 (KDL-40XBR4/KDL40XBR5) / Colour Variation Unit: CRU-40X1 (KDL-40XBR4), CRU-46X1 (KDL-46XBR4), CRU-52X1 (KDL52XBR4) ~ • Optional accessories availability depends on its stock. • Design and specifications are subject to the TV) / Operating Instructions (1) / Quick Setup Guide (1) / Installing the Wall-Mount Bracket (1) / Warranty...
Operating Instructions - Page 51

...TV 14 Contact Sony ...Receiver (IR)/Light Sensor 25 INPUT button 24 Installing the TV... 25 Picture 35 ...Screen 37 Sound 36 Video Options 39 Sharpness 35 Show/Hide Channels 41 Signal Diagnostics 34 SLEEP button 22 Sleep Timer 34 Sound Booster 37 SOUND button 21 Sound Mode 36 Speaker 25 Speakers 40 STANDBY LED 25 Steady Sound 37 Surround 36 T THEATER button 22 Timer 34 Treble 36 Troubleshooting 46-48 TV...

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