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Sony DAV-HDX265 Support Question

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Question posted by andy76833 on September 20th, 2014

'push Power Protector' On Sony Hcd-hdx265 Home Theater

can you help me with my sony hcd-hdx265 home theater defect "push power protector". Tried everything in the help/boards (diconnecting power for 30 min). Pls advise.

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Answer #1: Posted by TommyKervz on September 21st, 2014 12:01 AM

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TommyKervz

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If there has been an electrical surge or power outtage, then the internal surge protection inside the home audio device may have been triggered to protect the device from the surge. This is normal. To reset the internal surge protection circuit unplug the AC power cord from the wall for at least 30 minutes.
Ensure the top of the home audio device has proper ventilation to keep it from overheating. Running the home audio device in a poorly ventilated cabinet can trigger the protection circuit.
Reduce the volume level. If the impedance of any of the speakers is below the rated impedance range indicated on the rear of the home audio device next to the speaker connections, the home audio device may enter thePROTECT mode. Raising the volume with a low impedance speaker will trigger the protection circuit.
Turn off the home audio device. Let the home audio device cool down for at least 30 minutes while troubleshooting speaker or speaker connection issues, which can trigger the protection circuit inside the home audio device:
1. Disconnect ALL of the speaker wires from the back of the home audio device including the subwoofer.
2. Carefully inspect the speaker wire at both ends. Verify that it is tightly twisted and not frayed at all. It only takes one tiny strand of wire to short and cause this error.
3. After the home audio device has cooled down, power on the device. If the home audio device operates without displaying any errors then the home audio device is not defective and there is an external speaker issue, which is causing the receiver to protect itself from that condition.
4. If the home audio device still displays a PROTECT error or does not turn on, then service will be required. Otherwise, continue troubleshooting with the following steps.
Connect just the Front A speakers and turn on the home audio device. Turn up the volume and operate the receiver for at least 30 minutes until it completely warms up. If the home audio device operates without displaying a protection error, then slowly continue connecting each additional speaker one by one and test each additional speaker until you determine which speaker/speaker connection is causing the protection error.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Sony DAV-HDX265 Manual Pages

Operating Instructions - Page 1

Operating Instructions - Page 2

...encouraged to try to persons. Consult the dealer or an experienced radio/TV technician for replacement of the obsolete outlet. 10) Protect the power cord from... liquids, such as direct sunlight, fire, or the like. DAV-HDX265/DAV-HDX266/DAVHDX267W Serial No 2GB WARNING This equipment has been tested ... void your Sony dealer regarding this equipment. Model No. CAUTION You are provided...

Operating Instructions - Page 3

...) can be unplugged from the wall socket immediately in any way, such as power-supply cord or plug is classified as close to Article 820-40 of the NEC that provides guidelines for purchasing Sony DVD Home Theatre System. Note to CATV system installer: This reminder is connected to the wall outlet (mains), even if...

Operating Instructions - Page 10

...is the basic connection of the unit to the speakers and TV. To change the color system (PAL or NTSC), see page 20. For other component connection, see page 22. To... For other TV connections, see page 13. Front speaker (R) Center speaker Front speaker (L) CENTER WOOFER SPEAKER AC power cord (mains lead) FRONT R FRONT L SUR R SPEAKER SUR L Subwoofer AM loop antenna (aerial) DIR-TC1...

Operating Instructions - Page 11

...can enjoy wireless performance. Tip • When you install the wireless kit WAHT-SD1 (supplied with DAV-HDX267W only) in the SPEAKER jack. Stripped speaker cord is output from a speaker other due ... the speaker may damage the system. Stripped cords are the same color as shown below. continued 11GB After connecting all the components, speakers, and AC power cord (mains lead), output...

Operating Instructions - Page 12

.... Cord (A) or cord (B) can be connected to the AM antenna (aerial) terminals. A Insert the cord pushing down the terminal clamp. B Insert until this part. BASIC - 2 Connecting the TV Required cords A Video ...Logic," "Dolby Pro Logic II MOVIE," or "Dolby Pro Logic II MUSIC" sound field (page 30). 3 Connecting the Antenna (Aerial) To connect the AM loop antenna (aerial) The shape and the...

Operating Instructions - Page 13

... models only) Depending on the unit. Unit Outdoor FM antenna (aerial) 4 Connecting the AC power cord (mains lead) Before connecting the AC power cord (mains lead) of the system for Asian models is PAL. The initial setting of the system for Australian and Middle Eastern models is NTSC. Getting Started - To change the color...

Operating Instructions - Page 18

... mode to on. • "DEMO OFF": sets the demonstration mode to "DEMO OFF." 18GB When the demonstration mode is made. 5 Press SYSTEM MENU. Turning off . 4 Press . After connecting the AC power cord (mains lead), the demonstration appears in the front panel display, then press or c. 3 Press X/x to off, then press "/1 on /off...

Operating Instructions - Page 19

...speaker. Getting Started - See the illustrations below. 4 mm (5/32 inch) 30 mm (1 3/16 inches) For the other speakers 6 to 9 mm ... regarding the wall material or screws to be used. • Sony is especially fragile, attach the screws securely to a beam and...the speaker 2 Fasten the screws to the wall. As a plaster board wall is not responsible for the hole on the wall. ADVANCED ...

Operating Instructions - Page 30

... the system's preprogrammed sound...theaters into your home.... However, if there are canceled and the multi channel source is output directly. 30GB Sound Adjustments Enjoying Surround Sound by Using Sound Field You can take advantage of surround sound simply by 5.1channel x Dolby Pro Logic Dolby Pro Logic produces five output channels from 2 channel sources. They bring exciting and powerful...

Operating Instructions - Page 34

... You Stopped the Disc (Resume Play) When you stop the disc, the system remembers the point where you disconnect the AC power cord (mains lead). • For DVD-Rs/DVD-RWs in the front.... If "RESUME" does not appear, Resume Play is cleared when you change the parental control level. - the system enters standby mode (DATA CD/ DATA DVD only). - you pressed x and "RESUME" appears in VR mode,...

Operating Instructions - Page 55

... unit. To change the AM tuning interval (except for stereo program) appear in the front panel display. 3 Press SYSTEM MENU. 4 Press X/x repeatedly until the auto scanning starts. If you want. The station is stored. 8 Repeat ...can select the preset number directly by pressing "/1 on the power. To reset the interval, repeat the same procedure. 6 Press X/x to store other stations. 9 Press...

Operating Instructions - Page 58

...not be able to control your Sony TV and this system, changes the system mode to "DVD," and ...then switches the TV's input source you to use some of the TV. * Use these buttons while pressing the TV button. - For details, see the table) using following buttons. TV VOL +/- DVD MENU* Display the menu of your TV (Sony only) with one button push...

Operating Instructions - Page 79

... on your television screen. If you do not intend to 30 minutes. These may be avoided. If color irregularity should be...power amplifier. IMPORTANT NOTICE Caution: This system is poor as microwave ovens, or large loudspeakers. • Do not place heavy objects on the system...image or on-screen display image displayed on your nearest Sony dealer. If you don't, the disc may cause the ...

Operating Instructions - Page 80

...the system. • You have set progressive format but your nearest Sony dealer...it in a car parked in the front panel display. If "PROTECTOR" and "PUSH POWER" appear alternately in direct sunlight as benzine, thinner, commercially available ...connected to help remedy the problem before requesting repairs. Do not touch the surface. • Do not stick paper or tape on the system. Wipe ...

Operating Instructions - Page 83

... ejected and "LOCKED" appears in the front panel display. • Contact your Sony dealer or local authorized Sony service facility. [Data error] appears on the TV screen when playing a DATA ...prohibits changing the language for United Kingdom and North American models. The system does not work normally. • Disconnect the AC power cord (mains lead) from the beginning. • Program Play, ...

Operating Instructions - Page 84

...] setting in [CUSTOM SETUP] to [ON] (page 74). • Make sure that the AC power cord (mains lead) of the connected component is connected securely. • Check the connected component's setting for Sony service use only, normal system operation will not be possible. Self-diagnosis Function (When letters/numbers appear in the display...

Operating Instructions - Page 85

... λ = 790 nm) Emission duration: continuous NTSC PAL/NTSC Tuner section System PLL quartz-locked digital synthesizer FM tuner section Tuning range North American models: 87.5-...: 250/125 mV Accepts low-and highimpedance headphones. Amplifier section DAV-HDX265/DAV-HDX267W US models: Surround mode (reference) RMS output power FL/FR/C/SL/SR*: 143 watts (per channel at 3 ohms...

Operating Instructions - Page 86

... system Speaker unit Rated impedance Dimensions (approx.) Mass (approx.) Bass reflex 160 mm (6 3/8 inches) dia, cone type 3.0 ohms 220 × 394 × 350 mm (8 3/4 × 15 5/8 × 13 7/8 inches) (w/h/d) 6.5 kg (14 lb 6 oz) General Power requirements North American models: 120 V AC, 60 Hz Other models: 220 - 240 V AC, 50/60 Hz Power consumption DAV-HDX265/DAV...

Operating Instructions - Page 87

...DAV-HDX265/DAV-HDX267W only) Utilizing Sony's proprietary S-Master technology, the Digital Direct Twin Drive Subwoofer features two S-Master Digital Amplifiers that provide dedicated power... in the printed wiring boards. •Over 85 % power efficiency of a music piece...Dolby Surround Pro Logic. •Standby power consumption 0.3 W (or less). •...Sony to automatically measure and adjusts ...