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Singer Futura Quartet Support Question

Singer Futura Quartet Support Question

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Question posted by MelissaAllison on July 25th, 2017

Connection Error--futura Quartet

when I try to open the program I get the error message that my cables aren't connected or machine is not turned on. Cable is connected and machine is on. HELP

Current Answers

Answer #1: Posted by Odin on July 25th, 2017 4:02 PM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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Remove and reconnect the cable(s) and reconnect, making sure the cable or cables are tight. The other possibility is that a cable is defective; try replacing a cable.


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Related Singer Futura Quartet Manual Pages

Instruction Manual - Page 1

... foot, Procedure, Corded buttonholes Buttonholing with Futura Multi hoop 44 - 47 Helpful messages when embroidering 48 4. OTHER THINGS YOU SHOULD KNOW Presser foot lifter 49 Feed dog control 49 Converting to -sew fabrics 3. TABLE OF CONTENTS 1.GETTING TO KNOW YOUR MACHINE Machine identification 2 Accessories 3 Setting up your machine 4 Spool pins 4 Winding bobbin 5 Threading the...
Instruction Manual - Page 3

.... Thread spool net (short) The Foot that comes on your 7 Sewing machine is another 12 very useful foot and should be sure they are Class I5 J. 16 FOR EMBROIDERY 19. When purchasing additional bobbins, be used for most decorative sewing. Embroidery presser foot 23. Embroidery software CD 19 FUTURA embroidery is "system" of your...
Instruction Manual - Page 4

... not operate until the power/light switch is turned on the spool pin. When servicing the machine, or when changing needles or lights, etc., the machine must be operated either with a spool cap to wipe off any surplus oil from needle plate area before using sewing machine only. Connect the foot control plug into the cord...
Instruction Manual - Page 9

5 HELPFUL SUGGESTIONS:  Put a drop of the hook using a small screw 6 driver.  If the threading hook cannot catch thread, adjust the vertical position by bending the twin thread guide. 9 Felt disc  If the threading hook is deviated from needle hole, adjust the position of sewing machine oil onto the felt disc, if the machine is used after a long interval.
Instruction Manual - Page 10

... band 14/90 blue band 16/100 purple band * For best sewing results, always use a Singer Branded Needle. Always disconnect the machine from power supply by pulling it can be of weight. They are...back. 5. Changing the needle 1. Raise the needle bar to its highest position by turning it before a new sewing project. Generally, the same size and type of a needle and thread. Insert the ...
Instruction Manual - Page 11

...with the foot holder. 3. Place the desired foot on the bottom side of your fabric. Helpful Hint: A slight adjustment to remove the foot. 2. Make all adjustments with presser foot ... of your sewing will be less than that the machine is usually only desirable for straight stitch sewing. Raise presser foot lifter. 1. ZIG ZAG and DECORATIVE SEWING For zigzag sewing and decorative ...
Instruction Manual - Page 13

... settings Your sewing machine will produce most of the potential adjustments. Starting at the Auto position, slide the control knob left or right to your stitching requirements at an Auto/Default Stitch Length and Width. Some patterns offer more opportunities for the selected pattern. The LED turns on when twin needle sewing is available...
Instruction Manual - Page 14

... SELECTOR BUTTON When the machine is turned on all patterns. Push it again and it will continue to its down-stop position with upper LED lamp lit. Reverse stitch function for 2 - 3 seconds shows that an incorrect operation was made. * Continuous flashing indicates that the machine malfunctions. 6. The machine will return to sew in the pattern...
Instruction Manual - Page 17

...on the needle plate. Thread tension control B. Reverse stitch button E. Start the machine. First turn the handwheel counter clockwise (toward the back of the fabric, stop button F. ...from the needle at rear side) G. Turn the hand wheel counter clockwise (towards you ) until the needle enters the fabric. 5. Start/stop the sewing machine. Draw the fabric to change the needle...
Instruction Manual - Page 38

... proceeding with to your sewing machine and connect the USB cable between your sewing machine. The installation procedure is . Please wait for the software will finally start -up . CORRECT START-UP PROCEDURE WHEN EMBROIDERING The following steps must be stored. Turn on "Cancel". You are now ready to use your desktop to open the Futura software. Double click on...
Instruction Manual - Page 39

...adjust thread tension according to start /stop sewing and the needle stops at "E" for embroidery to the machine. NOTE: When sewing designs created by checking the box in progress...machine is operating.  Flashing red light indicates a problem or an error. * Flashing for 2 - 3 seconds shows that an incorrect operation was made. * Continuous flashing indicates that is already in Machine...
Instruction Manual - Page 41

... procedure to step back through the embroidery data. Computer screen says thread is broken, machine lights are missing If the embroidery machine detects that the thread has broken, it automatically stops. If stitches are flashing lights ... up to the point for continuing. 1. HELPFUL INFORMATION FOR EMBROIDERING WITH FUTURA 1. Restart the embroidery machine and continue embroidering.
Instruction Manual - Page 42

...gives the best results when using the DESIGN>CHANGE SIZE option. It is essential to properly sew out are two formats that is capable of "format" that the Auto Punch software can be...understand about the type of pixels. 3. After resizing a design, the density of color - The Futura software will recalculate the stitch of an imported design when sizing, but it cleans up to 149% and...
Instruction Manual - Page 43

...standard value of 4/10th of a design be changed in the DESIGN/CHANGE SIZE menu in the Futura software you have brought them into very small segments? Will the density of mm, which is not...editable. 9. All other formats should be adjusted when resizing design ? One color block can accept. The machine has a certain limit of stitches (could possibly be only a few) as a separate block. 43...
Instruction Manual - Page 44

...Hoop utilizes a system where three alignment points (A, B, and C) are input, they inform the machine exactly as possible. Please try to hoop the fabric as accurately as to how the fabric is positioned into the hoop according ... feature will therefore sew the design to...Futura QuartetTM software that will allow embroidery data which is larger than a single embroidery hoop to be sent to the machine...
Instruction Manual - Page 47

... where the three points were input wrong, and they do not form an exact right angle, the software will show the following error message and give you to enter in the Machine Navigator Box to enter the information from the data 2 area. 7. Send design 47 Follow the same procedures for the data 3 and...
Instruction Manual - Page 51

... highest position and put 6 and slide the needle plate into position as indicated by removing the plug from the sewing machine and footcontroller. Remove the bobbin case (2). 3 4. DO NOT use "all times. (1) 1. Cleaning the sewing machine and footcontroller After using, keep the essential parts clean at its highest position. 2 2. Raise the needle to avoid...
Instruction Manual - Page 52

... of sewing machine oil to your machine. Remove two screws and face cover. 2. CAUTION: Always remove the dust and lint before it is used frequently : It should be oiled periodically. Screw 2 Screw 52 Put one drop of oil other than Sewing Machine Oil will cause damage to the points indicated by arrows. 1 Face cover Helpful Hints...
Instruction Manual - Page 54

... while foot control is connected while operating with bobbin case or rotation ○ ○ interrupted forcibly.  T urn off power switch and eliminate the problem that caused the 01 machine to thread entangled with start/stop . Bobbin winder is displayed, fix the problem following the instruction in the message. HELPFUL MESSAGES Messages are displayed with needle...
Instruction Manual - Page 60

... supply cord is for examination, repair, electrical or mechanical adjustment." 5. "To disconnect, turn switch to fit in this manual. "Always unplug sewing machine from all instructions before carrying out any opening." 8. "To avoid electrical shock never put the machine nor the mains cable or mains plug into any maintenance." "Read all moving parts. To reduce the...

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