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Sharp UX-B800SE Support Question

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Question posted by dianejohnson8240 on August 18th, 2015

Check Cartridge Message

I installed a new print cartridge two week ago and has been working fine. This morning there is a CHECK CARTRIDGE message. New cartridge has not been removed since installing it two weeks ago, so I know the cartridge is installed correctly (which is what the owners guide states to check). I still took it out and replaced it, but message remains.

Current Answers

Answer #1: Posted by techfreak on August 19th, 2015 6:59 AM
This answer was accepted by the poster of the original question.
techfreak

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Please click here to the meaning for the cartridge message.


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Related Sharp UX-B800SE Manual Pages

UX-BX800SE Operation Manual - Page 3

... Unwanted Faxes 40 Duplex Scanning 40 Receiving Faxes to E-mail Transmission 20 Network Settings 23 3. Troubleshooting 56 Problems and Solutions 56 Messages and ...Printing Lists 50 Transaction Report 51 9. Installation 7 Unpacking Checklist 7 Setup 7 Loading Paper 8 Connecting the Power Cord 9 Installing the Print Cartridge 9 Connecting the Phone Line 11 Name and Fax ...
UX-BX800SE Operation Manual - Page 4

...Fax to lower speeds. requires an Internet connection and a router, switch, or hub to connect the machine. Copy Bond Recording system Thermal inkjet Print resolution 600 × 600 dpi Effective printing... Save mode is initially turned off. Introduction Specifications Print cartridge yield* ** Replacement cartridge: SHARP UX-C80B Ink Save mode ON: Approx. 800 letter pages Ink Save ...
UX-BX800SE Operation Manual - Page 7

... numbers. 2 SCAN TO E-MAIL key: Press to send a document to an e-mail recipient. 3 Display: This displays messages to help you operate the machine. 4 A, B, C keys: An e-mail address can be stored in each key for...SPEED DIAL key: Press to select a fax or e-mail destination stored in a 2-digit Speed Dial number (pp. 19, 27). 5 At any other time, press to print the Help List. 8 STOP key: Press...
UX-BX800SE Operation Manual - Page 10

...result in poor print quality. • Do not use paper that has already been printed on or is curled. • Remove received faxes and other printed output before about... insert the stack of paper into a single stack with the new paper. • Printing on the reverse side of sheets (20-Ib. You must... and install a print cartridge as explained in the tray, take it out and combine it into the tray...
UX-BX800SE Operation Manual - Page 11

... tray, take it out and then reinsert it. This will show [CHECK CARTRIDGE] until you install surge protectors for a long time after opening, as the replacement cartridge.) ♦ Ink Save mode is not covered under the warranty. Caution! Installing the Print Cartridge Print cartridge yield SHARP UX-C80B replacement cartridge Ink Save mode OFF: Approx. 480 letter pages Ink Save mode...
UX-BX800SE Operation Manual - Page 12

... most office supply stores). 10 4 Insert the new print cartridge (➊). Place your fingers on the cartridge. 3 Make sure the cartridge holder is old. 7 Press . DO NOT touch the gold contact area on top of the holder and open the cover and check for this completes the installation procedure. (Note: If you installed is in the position shown.
UX-BX800SE Operation Manual - Page 18

...message appears, check the device that acts as explained on your DHCP server, make sure that DHCP is unable to communicate... ♦ Check the Ethernet cable. Connecting the Machine If the machine is enabled in the router or other device to 3 above. Are the connections secure? If your router is your network (try removing... correct . 16 Try removing and then restoring the power...
UX-BX800SE Operation Manual - Page 19

...the connection (page 15), or print the Network Settings List (page...the e-mail settings in the e-mail message to which scanned image files are attached...Fax to E-mail function can be configured using the handset), machine operation may become unstable. E-mail Settings 2. Note: If the Web page is used , you need to configure appears. 3 Press . (Note: This step is in the display. To check...
UX-BX800SE Operation Manual - Page 23

... or for a stored address, press (this eliminates stored fax numbers from the search), press or until the desired option...the FILE FORMAT setting). When finished, press . • E-MAIL MESSAGE: Enter a message (max. 256 characters). p. 6). • E-MAIL SUBJECT: Enter...resolution and contrast (see page 24. Note: If [CHECK E-MAIL SETTING] appears, your SMTP server or sender ...
UX-BX800SE Operation Manual - Page 24

... settings. Make sure that your router or other device that the cable ends are correct. [SERVER NOT...messages. Check the SMTP server setting (p. 18). [SERVER NOT FOUND] / [DHCP] This appears when the machine is good. Check...Fax to E-mail Transmission can also send a short e-mail message without including a document. Note: The recipient may appear below any of the following error messages...
UX-BX800SE Operation Manual - Page 32

... Keypad Dialing Use this time, [RECALLING] will not be entered in the display, remove the document as a hyphen (two seconds per pause). Make sure the display shows the...message appears. ♦ To clear the message and stop before three redialing attempts are made. 30 Redial You can be able to send a fax and the line is unsuccessful and [DOCUMENT JAMMED] appears in a row. 3 Check...
UX-BX800SE Operation Manual - Page 35

..., be received to change the number of the printing paper. 33 TEL/FAX Mode 4. Putting a call on hold during a HOLD phone call . TEL/FAX Mode To select TEL/FAX mode, press RESOLUTION/ RECEPTION MODE (with a message that the call is a voice call or manually dialed fax), it will send a fax tone to the other party again, pick...
UX-BX800SE Operation Manual - Page 44

FUNCTION 1 Press , then until [PRINT RECEIVED FAX] appears. 3 Press to select YES (print forwarded faxes) or NO. STOP 4 Press to exit. If you would like the machine to print a report each time a fax is initially set to not print received faxes that are forwarded. If you want the machine to print forwarded faxes, follow the steps below to activate the Receive...
UX-BX800SE Operation Manual - Page 52

... the machine's current IP address and other network/Internet settings (page 23). 4 Press to e-mail, and a sample of the header printed at the top of every fax page you transmit (HEADER PRINT). • CALLER-ID LIST: This shows information on your 30 most recent transmissions and receptions (combined maximum of 30). 8. To have...
UX-BX800SE Operation Manual - Page 59

...power outlet. • Make sure that it is set to both the TEL. Nothing is printed at the other end. Solution • Make sure that the Distinctive Ring function is properly connected...for error messages. • Pick up the handset and check for a dial tone. Try received at the receiving end. • Make sure that the machine is responding (you should hear a fax tone). ...
UX-BX800SE Operation Manual - Page 60

... other party try to see feeding does not work for Transmittable Documents on copies and transmitted faxes. The quality of the transmitting machine. Clean the...check your machine. Automatic document • Check the size and weight of your machine may need replacement. Make a copy or print a report to appear on page 24). documents. • The print cartridge...
UX-BX800SE Operation Manual - Page 61

... page 10). CHECK CARTRIDGE The print cartridge is missing and must be installed, or is not possible because the SMTP server or the sender address has not been specified in the tray) and then press . CHANGE CARTRIDGE This message appears after you have turned on your router or hub is powered on. CHECK E-MAIL SETTING Fax to send a fax. ADD...
UX-BX800SE Operation Manual - Page 62

... activated. OUT OF INK The cartridge is installed correctly, and then close the cover. Open the cover, make sure the print cartridge is out of ink and must be received to memory. RECALLING This appears if you attempt to clear the message and then try again. Press STOP to send a fax by auto dialing and the...
UX-BX800SE Operation Manual - Page 63

...entered for your DHCP server. SERVER NOT FOUND/ SMTP A Fax to E-mail transmission was not successful because an incorrect host name...Check the SMTP server setting (p. 18). CABLE DISCONNECTED SERVER NOT FOUND/ DHCP A Fax to automatically obtain an IP address. Restart your router or other device that acts as your SMTP server. Troubleshooting Messages and Signals SERVER ERROR A Fax...
UX-BX800SE Operation Manual - Page 73

... Normal Dialing, 26 Number of Rings setting, 45 O Ordering parts, 63 P Packing tape, removing, 7 Page numbering, batch, 31 Paper jams, clearing, 62 Paper size setting, 49 Paper, loading, 8 Power cord, 9 Print cartridge Aligning, 53 Cleaning nozzles, 53 Installing, 9 Wiping nozzles, 54 Print cartridge holder, wiping, 55 Pseudo Ring, 46 Q Quality Mode setting, 49 R Rapid Key Dialing...

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